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Cons: Comfort plus seats on final leg did not appear to be different than main cabin

Pros: Crew was friendly

Cons: Ticket printed out incorrect gate information

Pros: top notch KLM are the best

Cons: The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe

Pros: Plane was okay/good. Crew was good.

Cons: Food

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Cons: Weather delay ended in hours in line to transfer in Shanghai, complete with irate screaming customers. There was no organization whatsoever at the airport in Shanghai, so no one knew where to go or what to do. A 17 hour trip turned into a two day trip, with a 24 hour delay in Shanghai.

Pros: Good fly. Friendly crew

Cons: Late depart. Food was not what expected

Pros: Staff was friendly and responsive.

Cons: USB slot that works and also headphone jack that works. Warm food will be appreciated

Cons: It started over an hour late and they lost my luggage

Pros: Nice plane, good food

Cons: Noncomplaints

Pros: Plane changed to an A380

Cons: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!

Pros: Crew, food, drinks and seats in business class were fantastic.

Cons: Stuff not helpful, rude and not helping at all despite us being with a baby

Pros: Amazing crew. Seat upgraded to business class. Superb service and comfort!

Cons: Food

Pros: Arriving before the schedule

Cons: Mostly good.

Pros: Flight good, crew helpful and no problem with boarding.

Cons: No hot food and no announcement in the Airport. Limited choice of other food.

Pros: The crew was good

Cons: The seats