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Pros: fast efficient boarding.. quick flight..comfortable

Pros: We upgraded to business class so service was super attentive

Cons: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet

Pros: Crew was great!

Cons: Flight was delayed 3 hours

Cons: There were delays (3 times)

Pros: Entertainment system was decent.

Cons: Crew was pretty unfriendly abs the food was very poor.

Pros: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Cons: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Pros: The crew was great and seating an entertainment options were wonderful.

Cons: Food. Other airlines in Asia have a far better selection of meals.

Pros: good food

Cons: the entertainment system is outdated

Pros: Very comfortable; excellent service

Cons: Food

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Cons: Nothing much

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Flight

Cons: Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service.

Pros: Crew is amazing

Cons: The Entertainment screen wasn’t working

Pros: Attentive and efficient

Pros: Clean, modern planes, on time, good service amd team.

Cons: If they bump me up to First or Business class.... :p

Cons: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Pros: Service

Cons: All was as good as expected

Pros: Crew was amazing

Cons: Seats are too close together

Pros: The food and entertainment were great.

Cons: The flight could have been on time.