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Cons: Boarding process..

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Cons: All of the less than good, obvious!

Cons: Everything was OK

Cons: Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right.

Cons: The crew's attitude. It was pathetic.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: Crew we're friendly and helpful. Seats were good.

Cons: Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied.

Pros: Aircraft and cabin crew were superb.

Cons: None

Pros: On-time performance, upgrades, staff

Pros: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Cons: I have given reviews on so many occasions to improve the airline but nothing got better

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Pros: United canceled this flight.

Cons: If United didn't cancel this flight and then rudely answer questions about a full refund.

Cons: The internet connection was terrible i was not able to see anything that was being offered

Cons: Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED

Pros: Easy boarding

Cons: Sound quality on the inflight Entertainment was terrible quality.

Pros: Crew was great, seating was cramped.

Cons: Seating.

Cons: Too hot in the plane - was far too hot. too late the drink...after I eaten.

Pros: Seats were ok but they often were out of vege options

Cons: I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying

Cons: Food

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Cons: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Pros: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Cons: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Pros: The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled.

Cons: Friendlier crew.

Pros: The staff was helpful

Cons: Better food

Pros: I had to run to the gate and was really thirsty on the plane. I asked for a bottle of water or something, and the flight attendant that said "we don't have bottled water. Sit down and your drink will be with you shortly."

Cons: Be more responsive to customers. By being responsive you can help the flight become more enjoyable.

Pros: Quick boarding, no delays.

Cons: The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest.

Pros: Crew was extremely nice and comfortable flight

Cons: All was good

Pros: None

Cons: Non3

Pros: Comfortable and clean flight

Pros: Friendly staff

Cons: Flight was delayed 2 hrs

Pros: Crew was great

Cons: Nothing

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: Boarding process..

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: Excellent service and food.

Cons: Seat could really use a real footrest instead of the metal bar.

Pros: The crew is brilliant Punctual, spot on... 100% service delivery

Cons: Nothing

Cons: More food choice and more snacks should avialable during flight time Both serving food is very bad

Pros: Big aircraft made it a smooth flight

Pros: Boarding was smooth.

Cons: The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways

Cons: Not a lot other than better choice of movies and music. Super airline as always

Pros: All great experience!!!

Pros: Every time rest room sanitized for every passenger, onetime boarding and departure

Cons: Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep.

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: The seats could have been a bit roomier.

Cons: Boarding

Pros: Confort

Cons: The crew and the food, specially the food.

Cons: Unexpected $100 baggage fee for second checked baggage

Pros: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Cons: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Pros: They crew were super amazing the food was delicious

Cons: Well I’m tall and I was having a little trouble sleep

Pros: The crew was great! The seats are never comfortable on economy flights.

Pros: We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Cons: The snack sandwich was freezing cold...

Cons: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.