Car Rental Houston

Pros: I’m very disappointed because I paid to kayak for rent a car and protection for one week around 320$ and when I arrive at the airport in Houston I couldn’t pay the taxes with debit card and I never get my money back nor the car

Cons: I try to email and call kayak every day and I never get reply or my money back. Very very dissapointed. I will never ever book anything with kayak again.

Pros: I never received my car. When I booked the car, it told me a total price. When I went to pick up the car, I waited over an hour in line, there were maybe 4 people before me. Then I was told I will be charged $500 extra because my car is being dropped off at a different location. At that point I didn

Cons: Reservation was made with a company card that only listed company name and not my personal name. Multiple calls were made prior to my arrival to be sure I would be able to switch this over to my personal card. Upon arrival E-Z was unwilling to change the reservation to my personal card.

Cons: No spare tire in the trunk. I had a flat tire while on highway. The low pressure warning lights went off. Stopped the car. And found no spare tire. They had an electric pump in the trunk. That helped me off the road. I had to pump the tire every few hours. That’s life risking. Avoid the it.

Cons: Waited for over an hour at the car rental counter to receive my reserved car.

Cons: I rented a car one month before I need it, just to make sure I will not have problems on Thanksgiving week. Kayak took my money immediately. Two days before my rental was supposed to start, I received an email from Kayak saying that they will reimburse my money because the location of my rental is not in use anymore. If they are such a good company, they were supposed to find another rental for me, not just reimburse my money, after they used it for a month. I will never rent a car from them again.