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New York hotels in Hell's Kitchen
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Best hotels in Hell's Kitchen (New York)
Located in Midtown, this hotel is within a 10-minute walk of New York Times Building, Times Square and Macy's. Madison Square Garden and Madame Tussauds Wax Museum are also within 10 minutes. 34 St. - Penn Station is only a 4-minute walk and 34 St. - Penn Station (Fashion Av.) is 6 minutes.
Overall 8.6 Excellent
Based on 691 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
5.7
Excellent
9.7
Pros: Room was nice, and the staff friendly.
Cons: Price went up as we approach summer. People should get the same rate as when the stay started. 98/100
Excellent
9.7
Pros: Location, staff, cleanliness, and comfort.
Cons: Cheaper
Excellent
10.0
Pros: The bed was comfortable. Champagne at check in. Convenient location. Baggage hold. They let you borrow an umbrella when it’s raining.
Cons: No issues.
Excellent
9.1
Pros: Staff was extremely accommodating. They let us check in early and gave us lots of recommendations on things to do in the city. Heat wasn’t working in our room when we checked in and they sent a technician up right away to get it fixed. We couldn’t have been more pleased with our stay. Great location and amazing staff!
Cons: Rooms were a bit small.
Located in Midtown, this hotel is within a 10-minute walk of New York Times Building, Macy's and Madison Square Garden. Times Square and Jacob K. Javits Convention Center are also within 10 minutes. 34 St. - Penn Station and New York Penn Station are within a 5-minute walk.
Overall 8.6 Excellent
Based on 451 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
The place was neat! Super comfortable bed! The staff was very friendly. The only downside was there was no restaurant or any food at the hotel. The neighborhood is not a nice one, so I had to walk a little to find places to eat.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: New well thought out hotel geared towards the fitness minded traveler. Friendly staff who remembered my name and made sure I had everything I needed for a great stay.
Excellent
9.1
Pros: The staff was great. The game room was a big hit with our girls. They let us store our luggage for free the final day while we toured the city. The channel selection on the TV was good. The shower was great.
Cons: The room was a little small for a family of four.
Excellent
8.5
Pros: room was clean and looked nice
Located in Midtown, this eco-friendly hotel is within a 5-minute walk of Times Square and Broadway. Central Park and Rockefeller Center are also within 15 minutes. 49th St. Station is 5 minutes by foot and 50 St. Station (Broadway) is 9 minutes.
Overall 8.5 Excellent
Based on 6,086 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Pros: Room was really nice. Great view and location
Cons: Nothing
Excellent
10.0
Pros: Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York!
Cons: The only issue that ever came up was the shower would leak a bit into the hallway floor.
Good
6.5
Pros: The location was great for Broadway shows.
Cons: The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.
Okay
4.8
Pros: Great location.
Cons: Room was EXTREMELY small. Unclean (hairs in sink and on bathroom floor). Not even a small, single serve coffee machine in the room. All for $450 per night?
Excellent
10.0
Hotel was beautiful, rooms were spacious for NYC, and the location was perfect! Breakfast was good and it saved a lot of money vs. going out to eat each morning. We’ll definitely be back, well worth the money!
Excellent
8.2
Cons: Near Times Square, cleanliness and open room with large window...
Excellent
8.0
Pros: The room size and lobby staff
Cons: Service on the room was not attempted until 5:20 p.m.
Okay
5.9
Rotting hole in the bathroom ceiling, very limited fitness center, no pool, staff did not explain the key card procedures. Otherwise fairly nice and good location.
Good
7.7
Cons: The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room
Excellent
10.0
Great location! The restaurant below was excellent. Buffet breakfast was very good. Sometimes there was a very long line but moved quickly. It was irritating using room key for elevator and lights but was fine once you got used to it (and when it worked). Check-in line was always way too long- there needs to be online check-in that allowed not going to the desk. Would definitely stay here again!
Excellent
10.0
Pros: Full buffet breakfast saves money and time running out elsewhere. Location is perfect. Only a block from Times Square. A block from most broadway shows. Lots of restaurants close by and close to subway . Our flight was early and they gave us a room at 9:30am at no extra charge . We will definitiley stay there again.
Located in Midtown, this hotel is within a 10-minute walk of American Lyric Theater, Madame Tussauds Wax Museum and Times Square. Broadway and New York Times Building are also within 10 minutes. Times Sq. - 42 St. Station is 8 minutes by foot and 42 St. - Bryant Pk. Station is 11 minutes.
Overall 8.3 Excellent
Based on 12,186 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Cons: The hotel was not opened for business yet and i needed to find othe accomodations last minute.
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
7.4
Pros: Great price for a room in Times Square. Nice room with basic amenities. The Polynesian was great to have in house.
Cons: Noise in morning is a thing. Had street noise and noise from apartment next door
Excellent
8.0
Cons: My stay was prepaid. However, at check-in, I was charged another $50 for "property use fee" :-( . Other than that, the hotel met my expectations and staff was nice. I would stay again :-)
Excellent
8.8
Pros: Very clean with most amenities, location was great
Cons: Check-in/Check-Out Lobby space is tight and crowded
Excellent
10.0
Pros: Second time staying in this Hotel. It has a great location and provides me with all the essentials during my stay. I like their minimalist style and the rooms are very comfortable and well designed. Also the price is very competitive.
Excellent
10.0
Pros: Great location and very friendly staff!
Mediocre
2.0
Cons: The hotel never received a certificate of occupancy and couldn't open on time. When I booked this room over 30 days in advance, they never once mentioned that they weren't already open.
Excellent
10.0
Cons: Super recomendado
Located in Midtown, this hotel is within a 5-minute walk of Times Square, Gershwin Theater and Ambassador Theatre. Broadway and Broadway Theatre are also within 10 minutes. 49th St. Station is 6 minutes by foot and 50 St. Station (Broadway) is 7 minutes.
Overall 8.2 Excellent
Based on 2,492 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Clean, centrally located and a great value. Would definitely stay again.
Excellent
10.0
Pros: the concierge service was excellent!! got me on the right subways. especially Diana
Excellent
10.0
Our standard king room was large (for New York) and very comfortable. Up to date bathroom and fixtures but in a conventional style Great service. Free baggage check. Art deco lobby, but building has a vaguely venetian facade. Excellent location just off Times Square. will stay here again.
Good
6.8
Excellent
8.0
Excellent
8.8
Excellent
8.8
Excellent
8.0
Excellent
8.0
Cons: No wi fi
Excellent
10.0
Excellent
8.0
Good
7.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
8.2
Excellent
8.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Pros: Did not stay there. Trip was canceled.
Excellent
8.8
Pros: The best thing about this hotel was the comfortable king bed...and it truly was king sized! The size of the room was pretty large for NYC, bathroom was a bit small though. It's a clean hotel with a friendly staff. The drawback is the it is a bit of a walk to Times Square and Rock center but definitely within walking distance. The only negative was that they will charge you to use WiFi.
Excellent
8.8
Pros: The location was great, the rooms were clean, and we had generally no problems.
Cons: The elevators can be kind of finicky and slow.
Excellent
9.1
Pros: Location, affordability, friendly staff Good view (on the 12th floor)
Cons: Slow elevators
Excellent
9.1
Pros: Walk to everything. Could see all the lights of Time Square. Will stay there again!
Cons: Elevators were slow and under repairs.
Excellent
10.0
Pros: I highly recommend this hotel! Easy access, comfortable, and the staff was wonderful!
Excellent
9.7
Pros: Great location. Very comfortable room. Able to control room temperature very well. Buffet breakfast very good.
Excellent
8.8
Pros: The location was great and the staff courteous. The beds were very comfortable. There is a nice little workout room.
Cons: The room was pretty tight for three people. Also, when I called to ask the concierge about transportation to the Newark, NJ airport, she did not know to tell us there was a bus directly from Port Authority to the airport. She had described a multi step trip on the subway to the commuter train, the schedules for which "change every day." The other option she gave us was a $100 cab trip. We opted to take the bus home when catching our flight appeared it was going to be too expensive or too complicated for newbies to NYC. We learned of the bus going directly to the airport when we arrived at Port Authority. But by then it was too late to make our flight.
Excellent
8.5
Pros: Location is close to so many great New York sights. We walked to most of the stuff we wanted to see.
Cons: Elevators are a bit old. But there are 4 total - Pro tip use the ones at the ends of the halls, they are smaller but less used.
Excellent
10.0
Pros: The hotel seem to anticipate the big and little things an experienced traveller expects and as i found out, even unusual requests . My companion is superstitious about room numbers and the front desk changed our rooms with a smile as if they do this all the time. Most of all, the hotel is very well located. it is close to the shows and restaurants that bring you to new york in the first place.
Cons: The staff took a long time to get our bags from storage when we checked out. We did not miss our connection but i was disappointed for the hotel because they were doing a really good job. Overall however, I give the Belvedere my highest recommendation.
Good
6.0
Cons: The fact that there was only decaf coffee pods in the room. People staying in a hotel do not always want just decaf. The room we stayed in had no bathtub and I was very disappointed with that.
Excellent
8.2
Pros: This is a real value in NYC. The rooms are NY smallish, but comfortable. The location is close to the C E trains, and the staff is excellent.
Cons: Prices float so check periodically for good deals.
Located in Midtown, this luxury hotel is within a 15-minute walk of Times Square, Radio City Music Hall and Intrepid Sea, Air and Space Museum. Rockefeller Center and Grand Central Terminal are also within 1 mi (2 km). 49th St. Station is 7 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.
Overall 8.1 Excellent
Based on 1,962 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Cons: Can't say anything bad about this booking.
Excellent
10.0
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
Excellent
10.0
Cons: Front desk staffs
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.8
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Excellent
8.8
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
Good
7.4
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
Excellent
10.0
Pros: Amazing room, location and staff.
Cons: Nothing
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
Okay
4.5
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Excellent
10.0
Pros: Room was very clean. Great staff. Great amenities. Close to all restaurants/bars, time square, parks, etc.
Cons: Rooms were a bit outdated.
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Excellent
10.0
Pros: It was clean
Cons: Nothing
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
Located in Midtown, this hotel is within a 15-minute walk of Central Park, Columbus Circle and Metropolitan Opera House. Lincoln Center and Carnegie Hall are also within 15 minutes. 59 St. - Columbus Circle Station is 10 minutes by foot and 57 St. - 7 Av Station is 11 minutes.
Overall 8.1 Excellent
Based on 938 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
The room was clean, quiet, comfortable, and a convenient central location. The staff were friendly and helpful. The only things that were subpar were the in-room coffee (only decaf???) and very skimpy bathroom toiletry items. I was glad I'd brought enough of my own to make do.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: The hotel itself was just far enough away from the craziness of NYC, but close to everything. Bed was comfy. Room was quiet even by the elevator. Shower had hot water/ good pressure. What really stood out were the associates at the front desk who went above and beyond to help us when we had a major issue with booking (not at all the hotels fault) and when I left my phone in a cab. JARED went above and beyond for us. He literally saved us in both situations and we can’t thank him enough. He kept his cool, worked hard to resolve the issues and never made us feel like a burden. He is the real MVP!! (We were also impressed with ANTONIO, who was very friendly and accommodating.) I will def recommend this hotel to others!
Cons: Only complaint would be the elevators were very slow.
Good
7.7
Pros: Staff was really great, very clean and nice breakfast.
Cons: Elevators are very slow and can take up to 15 minutes to get your suitcase down if you are on a lower floor.
Excellent
9.1
Pros: The largest breakfast area I have ever seen in any hotel! Long walk from subway but not unreasonable, good restaurants near by, I would probably stay at this location again.
Cons: The rooms were tiny, much smaller than I would have thought. We had two queen beds (was traveling with my BFF, so maybe if it was a couple with one bed, the room would have seemed bigger. There was debris under the top of the bed (we dropped something, so we had to move the bed skirt and saw it) and the bathroom shower could have been a little cleaner (fine for most people I am sure, I am a cleanfreak)
Good
6.2
Pros: Clean, comfortable room. Offered a luggage room to store bags surrounding check in and check out.
Cons: There was no water the entire night I stayed. This was due to a water main issue, but the hotel staff didn’t do anything to amend for the issue, nor did they properly warn guests of this significant issue.
Excellent
10.0
Excellent stay. Room a bit small but that is the norm for NYC. Staff was very friendly and polite, a big plus in my book. Also pretty far west (west of 10th avenue), but a short walk to the subway or bus. Overall an excellent value, would stay again.
Located in Midtown, this hotel is within a 5-minute walk of Gershwin Theater, Broadway Theatre and Ambassador Theatre. Times Square and Central Park are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 5-minute walk.
Overall 8.0 Excellent
Based on 2,192 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Pros: In the heart of B’way.
Excellent
8.0
Good
7.9
Excellent
10.0
Excellent
8.3
Excellent
10.0
Good
6.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.0
Pros: For the city, the room was nice sized. The lady I was traveling with is obsessed with bed bugs and insisted we flip up the mattress for inspection, lol. Mattress and linens were imaculate. Bath was clean. Breakfast was decent.
Cons: A bench to smoke outside would have been lovely.
Excellent
10.0
Pros: The cleanliness of the hotel, the buffet type breakfast, the courtesy of the staff, its proximity from time square, its comfort.
Cons: As we were going to breakfast, we put the do not disturb sign on the door. The cleanjng lady saw it and asked us if we did not want our room cleaned. We answered yes but not now. A little bit later as we are going down for breakfast and coming up. She said ok I understand. When we left the hotel for the day, we took off the sign but when we returned, the roon was not made at all.
Good
6.8
Pros: The location was perfect for us. We needed to catch an early plane the next day and we were able to get there within 20 minutes.
Cons: The rooms were clean as well as to be expected for a NYC hotel. They weren't anything spectacular. The real issue I had was the staff at the front desk. They had an attitude when checking us in and when we first walked up, we had to wait for the ladies to finish their conversation before anyone would assist us. The conversation wasn't even work related. If you want a place to stay for a night or two then it's okay.
Excellent
9.1
Pros: I liked the proximity to Times Square. The rooms were comfortable and Hampton inn staff were able to satisfy my requests. They have free breakfast and had coffee, tea, and hot chocolate free 24 hours. I also liked that our luggage was stored meanwhile we explored the last couple hours in New York.
Cons: It was expensive for 2 nights since the stay was from 12/31/15-1/2/16. Some of the staff could have been friendlier to other people. Breakfast had long lines and the dinning area was not big enough to fit everyone. Overall, this is a pretty good hotel. Would stay here again.
Excellent
10.0
Pros: They kept my bags until check in time and the next day they kept them until we were ready to leave the city. Staff was friendly!
Good
7.9
Great location, close to Time Square and Theaters. Wonderful staff, so helpful and friendly. The breakfast room was overcrowded. It was uncomfortable. Would have been nice to have a grab and go area. The bed was very comfortable but the pillows were very flat.
Excellent
8.0
Pros: Friendly helpful staff. Clean. Good location.
Excellent
9.7
Pros: My one night stay room was upgraded. It wouldn't affect me much but the large room, thoroughly clean, and the great ventilation made for a good night's sleep. The location in the city is perfect for Hell's Kitchen / restaurant row dining. Unlike other inns or hotels I've been to around the city, this one seemed exceptionally clean and new. Staff was friendly and helpful. The check out time (noon) is also a huge plus. The front lounge seems ideal for getting some work done or catching up with a friend (with comp. coffee, tea, hot chocolate). I'm very pleased with the inn, surprised even that it met and surpassed initial expectations, and will definitely stay again.
Cons: I reserve one star for facilities only because I stayed for one night and didn't get to see much. Otherwise, perfect!
Excellent
8.2
Pros: Staff was friendly & helpful; room was clean; breakfast was good.
Cons: Room was just adequate in size & was a little dark. Desk area could have been brighter to facilitate work.
Excellent
10.0
Pros: Everything was great! We stayed at the Roosevelt down the road a few days before and surprisingly with the way that the Roosevelt tries to advertise itself, The Hampton Inn was much better in quality.
Excellent
8.8
Pros: Enjoyed the area-close to subway, restaurant and a Times Square.
Cons: Some furniture needs replacing-old and wore out. Bed was comfy though and room was large.
Excellent
9.1
Pros: Great choice for us near theaters, Times Square, Rockefeller Center and Subways. The room was comfortable, including the bed. The breakfast was good, including eggs that were changed up every day to offer variety. The staff was very helpful. The hotel was affordable offering an excellent value. We also enjoyed some of the restaurants nearby. The Broadway shows we went to were easy walking distance (from a half block to five minutes away). We would come back here again.
Cons: The bathrooms are a little small and the hotel hallways need some updating.
Good
6.0
The room I stayed in sloped to a ridiculous extent in various directions. I'm not sure if that amount would even be legal. Every day there was no hot water in the evening. The breakfast selection was rather sorry. However, the location is quite convenient and probably reasonably priced for the area.
Located in Midtown, this hotel is within a 5-minute walk of New York Times Building and Times Square. Madame Tussauds Wax Museum and Macy's are also within 10 minutes. 34 St. - Penn Station is 6 minutes by foot and Times Sq. - 42 St. Station is 6 minutes.
Overall 7.9 Good
Based on 6,414 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Cons: overall hotel condition, cleanliness and how aged is
Excellent
8.2
Excellent
10.0
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Okay
4.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Good
6.0
Pros: Was ok
Cons: Need clean the hotel.
Good
7.4
Pros: Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location
Cons: Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
Excellent
10.0
Pros: All amenities in the room, being on a high floor
Cons: Pillows
Excellent
9.4
Pros: Bed was great. Nice having an Efficiency
Okay
4.5
Pros: Only thing to like is the location. Breakfast is good too ... but severely overcrowded and elevators almost unusable during breakfast rush.
Cons: Dirty room. Food smells from the street permeated my room. For two straight days all I smelled was fried food from somewhere. Never quite figured it out. The elevator buttons were not working ibny floor. So I had to go downstairs one flight to call for the extremely slow elevator. I was told by housekeeping that the elevator had not worked for a month... this surprised me since as an Marriott / SPG loyalty member at the highest tier... why would they give me a dirty and smelly room on a floor where you can’t take the elevator? Never going back to this property. Thought I would give this brand a try ...but learned my lesson.
Excellent
8.0
Pros: It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists.
Cons: Room service was missed.
Okay
5.4
Pros: Not far from subway 5 min walk to Times Sq
Cons: The lifts are a disgrace . We were on the 39 th floor the lift would come to 38 and go back down , when they did come they would stop on every floor on the way down when no one there. One lift had a fire and we were stuck on 39 for 45 mins ... NOT GOOD ENOUGH ..
Okay
4.5
Pros: The location is convenient to many points of interest
Cons: 3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Excellent
8.0
Pros: Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square.
Cons: The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
Excellent
10.0
Pros: Free continental breakfast in NYC !!!! nuff said
Excellent
9.7
Pros: Enjoyed the decor and atomosphere - great location and a great stay! Free happy hour and solid breakfast to get you going.
Cons: Someone tried to come into our room at 8AM but we had the deadbolt on - never found out who it was or why they would come in with a 12AM check out.
Excellent
10.0
Pros: This is a great little find from my perspective. The staff were all smiley and helpful, the bedroom was modern and clean; everything was thought of, from tea to ironing boards to self catering facilities. The bed was extremely comfortable and the condiments refreshing. Breakfast/coffee was free and delicious - so it was a great place for me on business, but would be ideal for tourists as it's just down the road from Times Sq. Feels boutique because it's small, but extends upwards to around 40 floors! Easy, no nonsense, practical hospitality.
Mediocre
3.9
Horrible service. Ordered extra towels on Saturday night and got them on Monday morning. Front desk did not answer the phone during the entire stay and the water consistently smelled like sewage. The only good thing about the hotel was the location.
Mediocre
2.0
Pros: Nothing, they lost our reservation
Cons: Hotel confirmed our reservation with Kayak but did reserve us a room. We spent all day on hold with Kayak who was on hold with the hotel to fix the situation. We were told that a good second option was to sleep in the train station. In general, staff was unsympathetic and unhelpful and we were not offered anything to make up for the mix up.
Excellent
10.0
Pros: My husband and I always enjoy the Element, it's got everything we need. We stay there 2 times a year while we work trade shows at the Javits.
Excellent
8.0
Pros: Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers
Cons: Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,
Excellent
8.0
Pros: The front desk staff is amazing, very helpful and resourceful.
Cons: The housekeeping staff needs training in customer service
Excellent
8.2
Cons: Our only problem was that the air conditioner was very loud and had several clicking noises and booms throughout the night that we were constantly woken up. But other than that the hotel was great!
Located in Midtown, this luxury hotel is within 1 mi (2 km) of Times Square, Broadway and Central Park. Rockefeller Center and Grand Central Terminal are also within 2 mi (3 km). 50 St. Station (8th Av.) is 13 minutes by foot and 49th St. Station is 14 minutes.
Overall 7.9 Good
Based on 1,023 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Okay
4.0
Pros: Proximity to business event.
Cons: Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
Excellent
8.5
Pros: Stylish, super clean and spacious rooms (especially for NYC) w/ good amenities. Comfortable bed. Great shower and bath products. Excellent daily maid service. Gourmet restaurant on premise that also does room service.
Cons: Walls are not sound proof on all sides and I had a bachelorette party next to me one night, which kept me up late. No free water. Mini bar is awesome, but REALLY overpriced. No free Internet - daily price above standard. hotel rates.
Good
6.6
Cons: On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
Excellent
8.8
Pros: The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable.
Cons: There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
Located in Midtown, this hotel is within a 5-minute walk of New York Times Building and Times Square. Madame Tussauds Wax Museum and Macy's are also within 10 minutes. 34 St. - Penn Station is only a 5-minute walk and Times Sq. - 42 St. Station is 6 minutes.
Overall 7.8 Good
Based on 2,229 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Excellent
9.7
Good
6.0
Pros: Room was clean if a bit cramped
Cons: There was a fire alarm I couldn’t t hear.
Good
6.0
Pros: good access to times square
Cons: windows were not locked. very scary because we were on the 34th floor and the windows could be open.
Excellent
8.0
Cons: Make clients wear a mask and wear it correctly. In the lobby, elevator, and hallway. Staff included.
Excellent
9.7
Pros: My wife and I were able to walk to Times Square, the Gershwin Theater to see Wicked, and to Pier 83 for a cruise around Manhattan. The hotel's location made it easy to get to a lot of popular spots in New York.
Excellent
10.0
Cons: Seriously LOVED our stay here. The parking was expensive but an option since we had a rental car. The staff was alllll so friendly and nice. They let us checkout of our hotel and keep our luggage there so we could see more of the city. That was awesome! The rooms were small but I liked it it was quaint and that’s expected in nyc, we didn’t need anymore room. The rooms were beautiful and updated, beds were comfortable. It was clean and just had a great experience. The only down fall is waiting for the elevator when there’s a lot of people but a non issue really. Would definitely stay here again.
Good
7.1
Pros: Hotel for the most part is brand new
Cons: Doors are thin, you can hear hallway. My room also did not have hot water.
Excellent
10.0
Pros: While the rooms are small they include everything even a safe some larger room hotels don't have. Our purpose was to see NY so the purpose of the room, sleeping was perfect. The location was also perfect and getting around NY is really easy. Only issue due to the size is that there is no place to offer even a continental breakfast. It was very updated and clean.
Cons: The bar downstairs but do not believe it is part of the hotel.
Mediocre
2.0
The Room was updated. Updated bathroom as well. But room service inexistent. Asked 2 days on a roll to make up the room and they only removed the trash. Didn’t even made the bed or changed the towels. Since we just came back late night there was nobody to clean the room. And next day we asked again and when came back nothing We will not stay again at the hotel.
Located in Midtown, this hotel is within a 15-minute walk of Times Square, Empire State Building and Broadway. Grand Central Terminal and Chrysler Building are also within 1 mi (2 km). 34 St. - Penn Station is only a 2-minute walk and 34 St. - Penn Station (Fashion Av.) is 3 minutes.
Overall 7.7 Good
Based on 7,924 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Poor
1.9
Good
7.4
Excellent
8.2
Excellent
8.2
Okay
4.2
Okay
4.8
Cons: Standard rooms are tiny with child sized pillows. Bathrooms are old and need to be updated Carpets & walls are grimy Only positive is the location
Good
6.8
Pros: Great location. Right at Penn station. Central to activities.
Mediocre
3.4
Cons: The elevators were a joke and the front desk was rude. It’s an old stinky hotel with rooms that are microscopic in size
Good
6.2
Pros: Good location, walking distance from Javitz.
Excellent
9.7
Cons: I thought i had a room with a view and when unchecked in, they told me I didn’t...but then they quickly upgraded me to a great room, with a view, a loveseat, a walk in closet etc. unfortunately, i was hardly there to take advantage of anything but staff was great and location was super convenient.
Excellent
9.4
Pros: Location and friendly staff!
Cons: Over charge to store bags. This should be free.
Good
6.0
Typical small New York room. Definitely in the older side and hasn’t been renovated in a while. Didn’t spend a lot of time there, though, so it was fine.
Located in Midtown, this boutique hotel is within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Broadway and Empire State Building are also within 1 mi (2 km). 34th Street–Hudson Yards Station is 12 minutes by foot and Times Sq. - 42 St. Station is 12 minutes.
Overall 7.3 Good
Based on 3,420 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Shower was awesome
Excellent
9.3
Pros: The patio diner and bar was great!
Cons: We could of used more purple lights and also Kleenex!
Mediocre
3.9
Good
7.4
Pros: The price and the restaurant menu were great.
Cons: I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
9.4
Excellent
9.7
Okay
5.7
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
7.7
Good
6.0
Good
7.4
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
8.8
Excellent
9.4
Excellent
9.7
Excellent
8.0
Good
6.0
Excellent
10.0
Pros: This place is very clean and up to date.
Cons: The size of the room.
Okay
5.1
Cons: small rooms
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
Excellent
10.0
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
Excellent
8.0
Cons: The room size could have been bigger
Good
6.0
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
Excellent
8.5
Pros: Very clean hotel with friendly staff. Comfy bed . Great views. Amenties thru-out hotel were great.
Cons: The bathrooms in room are very Awkward. The lack of privacy and doors make it weird when there is more than one in the room. The see thru curtain doesnt cut it No volume on the TV .. i could have called down for service but wr werent staying long
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
Excellent
10.0
Pros: The staff was extremely helpful and friendly
Excellent
10.0
Pros: Great location.
Excellent
9.1
Pros: I liked the view. Also the greeters at the first level were very curtious!
Cons: No fridge. Also the 4th level desk person wasn't very nice! She seemed more like we were a burden on her than a guest.
Excellent
9.4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
Mediocre
3.6
Pros: Wifi speed was decent at 10Mbps.
Cons: There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
Okay
5.4
Cons: Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
Excellent
8.2
Pros: price and location. Men that checked us in and got cabs for us
Cons: food service. Food great service horrible. Ate at hotel twice and service horrible both times.
Excellent
9.4
Pros: Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off.
Cons: Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Poor
1.9
Honestly, this room was so dirty and stained. It looked so nice in pictures but it’s so boring and small. No fridge in the room. No bath tubs. It’s basically everything in one room. Barely any room. They charge you more fees and say you’re gonna get it back but than don’t. Honestly, I been to better in the city. The rooftop wasn’t accessible because you needed a proof of vaccination.
Located in Midtown, this luxury hotel is within a 10-minute walk of New York Times Building, Macy's, and Jacob K. Javits Convention Center. Madison Square Garden and Times Square are also within 10 minutes. 34 St. - Penn Station is only a 3-minute walk and 34 St. - Penn Station (Fashion Av.) is 6 minutes.
Overall 7.3 Good
Based on 2,954 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
9.7
Excellent
9.4
Excellent
8.0
Excellent
9.0
Cons: I assume this is Wyndham's answer to Aloft. It was fine but definitely not fantastic.
Excellent
10.0
Excellent
9.1
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.8
Pros: The room itself was relatively clean and the bathroom was modern and nicely appointed. The hardwood floors were a nice addition.
Cons: The room was far smaller than the pictures made it out to be. I understand that the pictures are designed to make the room seem as spacious as possible, but this was ridiculous. The room was a closet with a bed crammed inside. There was maybe a foot of space between the bed and the surrounding walls on all sides. The bed itself was very stiff and the pillows were so-so. The bathroom, will nicely appointed, was very cramped and the shower had hair and other gunk from previous occupants still on the floor. Also, the iHome that they had in the room still had an alarm set for 5am, which I didn't catch until it woke me up the next morning. It's not the hotel's fault that it was set but when cleaning and resetting a room between guests the staff should be more thorough and reset any alarms or other changes past guests have made to the electronics. Luckily my wife and I didn't spend any significant amount of time in the room except to sleep that night.
Excellent
8.0
Pros: The location was perfect The staff Dylan, was sooo nice and helpful.
Cons: I booked a double queen on your site. Your site has it listed incorrectly. I ended up with one bed
Good
6.0
Pros: Close to subway stop
Cons: A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
Excellent
9.3
Pros: Very friendly and helpful staff; stored our luggage before and after check-out, room size was great!
Cons: That particular block of 35th street seems a little less upscale than the hotel itself. However, right next door to a police precinct, so we felt safe.
Good
7.1
Pros: Front desk was wonderful, just things beyond their control occurred.
Cons: Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
Good
7.7
Pros: I was in town for a convention and found the location perfect. Staff was great which was a real plus given the small size of common area. The room was comfortable and I liked the wood floors. Rooms average to large size for NYC. Just want to commend the staff at the front desk, bell man, and breakfast staff all helpful and friendly. I think I saw a cast member from Law and Order staying at the hotel too.
Cons: Better after hours food in the vending machines. It was out of colas at 9 on a Wednesday night, and limited snacks selection. It is NY so only had to walk a block to find what we wanted though. 35th is one way west and not cab friendly.
Excellent
10.0
Pros: Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
Excellent
10.0
Pros: Nice, helpful staff. Great room for the price.
Okay
5.1
Pros: Location
Cons: Comfort
Good
7.7
Pros: The location is awesome! The cleanliness and comfort of the room fit my needs well
Cons: Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
Okay
4.0
Pros: I didnt like anything about it.
Cons: I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
Excellent
10.0
Pros: The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Excellent
10.0
Pros: The hotel has a lot of things going for it, judging by our recent visit. The property is very clean, the location close to Times Square and Hell's Kitchen is convenient, and there is a subway stop on the same block. The room was very spacious and comfortable. All in all, it was a great stay.
Cons: The only thing to point out is if you're a light sleeper, earplugs may be needed. We were on the ninth floor but could still hear cars blowing their horns and there is a police station next door, so sirens can frequently be heard.
Excellent
10.0
Pros: LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
Good
6.0
Pros: Good location
Cons: Tiny room, too small for 4 people, could not open luggage. No coffee or water in lobby. Unfriendly front desk staff. Promised to move us on second night but never followed through.
Okay
4.5
Pros: close to penn station
Cons: I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
Good
6.5
Pros: I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money.
Cons: The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
Located in Midtown, this hotel is within a 5-minute walk of American Lyric Theater and New York Times Building. Times Square and Madame Tussauds Wax Museum are also within 10 minutes. Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.
Overall 7.1 Good
Based on 12,733 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.
Mediocre
2.0
Pros: Nothing
Cons: Everything
Excellent
8.0
Excellent
8.8
Pros: Clean and modern
Cons: Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall
Good
7.9
Excellent
9.1
Excellent
9.7
Good
7.7
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything was great, the staff was super friendly and helpful. Our room was clean and comfortable.
Mediocre
2.0
Pros: Good location.
Cons: Please call to discuss thank you.
Mediocre
2.5
Pros: The staff was friendly.
Cons: The elevators were very very slow. They would stop at every floor and sometimes you waited 15 minutes to get on an elevator. There wasn't enough seating in the lobby and it was quite small. The room was always cold despite turning the heat up. Make sure you wear socks all the time in the room to keep you feet warm.
Excellent
8.8
Pros: The staff were very accommodating and friendly!
Cons: Explain the roof access. Both elevators did not go to the roof deck.
Mediocre
2.0
Pros: Room itself was clean and fine for what I reserved
Cons: On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall building across the street from that. Just outside the window was a 15' gravel roof covered with trash. Coming and going involved going through a gauntlet of folks smoking pot and tobacco at the front door. None of these items are earth shattering, but it does make me think that Hilton is off their game. Back to Marriot if I have to stay in a chain.
Excellent
10.0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Okay
5.4
Pros: Location proximity to port authority and subway
Cons: The room was so small I could barely put my suitcase on floor without it hitting the bed. The bathroom was half painted. The lobby was so crowded that I had to wait for 3 elevators to fit (multiple times during my stay).
Excellent
10.0
Pros: They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons: The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
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