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New York hotels near United Nations Headquarters
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Best New York hotels near United Nations Headquarters
The San Carlos Hotel is one of Manhattans premier, four-star hotels located in Midtown East featuring spacious and luxurious accomodations. The hotel has a distinct charm and stylish sophistication offering a comtemporary, yet elegant feel. Satin chrome metal and mahogany wood decorates the lobby, as well as the spacious more traditional guest rooms.
Overall 8.9 Excellent
Based on 837 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Cons: Complementary breakfast was was skimpy.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!!
Cons: Construction noise next door is very annoying!!
Excellent
9.4
Pros: Great staff, meticulously taken care of building and rooms, convenient included breakfast
Excellent
8.5
Pros: Hotel is very clean, safe, and comfortable. Outstanding and accommodating staff, esp. the day concierge who did magic stricken for my son and declared him a real New Yorker. The hotel is gently aged, but beautifully maintained.
Cons: Electric receptacles were aged and loose- did not make good connection with phone chargers.
Excellent
10.0
This place is exactly what I've been looking for to be my homebase when I travel back to the city for work. It's centrally located and convenient, but not in the middle Times Square or Grand Central madness. I'm able to walk to my office and get home quickly at night. The staff are all wonderful and I found the room clean and super comfortable. I'll definitely be back!
Located in Midtown, this hotel is within a 10-minute walk of Chrysler Building, 5th Avenue and Grand Central Terminal. United Nations Headquarters and Bryant Park are also within 15 minutes. Grand Central - 42 St. Station is 5 minutes by foot and 33 St. Station (Park Av. S) is 11 minutes.
Overall 9.0 Excellent
Based on 62 reviews
All
- All
- Families with young children
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
Excellent
9.7
Cons: Lack of counter space in bathrooms. Perhaps installing folding shelves or stationary shelves would help.
Excellent
8.0
Pros: The customer service
Cons: Bathrooms
Excellent
10.0
Pros: Wonderful experience!
Excellent
10.0
Pros: All
Cons: Nothing.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
8.6
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.1
Excellent
9.4
Pros: Wonderful location. Within easy walking distance of Grand Central, NY public library, Bryant Park, theatre district, drug store, grocery, restaurants, etc. I felt very safe walking alone even late at night. Quiet. Unique, pretty rooms. Immaculate bathroom which I never saw anyone else use. I would definitely return.
Excellent
8.5
Pros: Great location in the heart of NYC! Just a couple minutes walk from grand central so accessing the rest of the city was super easy! I would definitely stay here again the next time I visit the city.
Good
7.0
Pros: Location was good and the staff always very accommodating
Cons: No place to hang clothes
Excellent
8.8
Pros: room was well equipped and well furnished. not large but stylish, and the location was great
Excellent
8.5
Pros: Location near Grand Central and low cost, relatively speaking.
Cons: Small room size but not atypical for Manhattan.
Excellent
8.3
Pros: Proximity of restaurants
Cons: "Elevator"
Excellent
9.4
Pros: Friendly staff, great looking hotel and rooms. Enjoyed all the complementary things and early check-in.
Cons: Slightly small rooms
Excellent
8.5
Pros: Great location. Awesome and chic decor. Friendly and helpful staff. Everything was very clean.
Cons: The room had a musty, almost sour smell. There is also a lack of soundproofing. I could clearly hear the conversation in the room next to mine.
Excellent
9.4
Pros: The cost for this location is incredible. Short walk to Times Square/Madison Square Garden/Empire State Building/Rockefeller Center/etc. Room was very clean, as was the shared bathroom. Staff very friendly and helpful.
Cons: Bed was small for trying to fit 2 people, so I just slept on the floor.
Excellent
9.1
Pros: The staff were friendly and very accommodating.
Excellent
8.5
Pros: Friendly staff, comfortable and clean room, location close to everything. Discount on nearby parking (about half price) when the hotel stamps your parking ticket.
Cons: We had no complaints during our stay.
Good
7.7
Pros: Stuff remembered me immediately, it was very nice.
Cons: The room does not have a bathroom but I could use the shared bathroom whenever I wanted to.
Excellent
8.2
Pros: Location - close to many things and about a $10 cab to anything. Hotel - Clean and had everything you needed but a little small.
Cons: Staff was very strict. Didn't let me help my friends bring up their luggage because it was "Two people only!"
Good
6.5
Cons: The hotel did not know about the reservation. The guy at the front desk sayed that the reservation was for the 15th instead for the 14th. Luckily, there were rooms available and I was eccepted.
Excellent
9.7
Pros: My boyfriend and I stayed at the Seton Hotel for our night in Manhattan. It was very clean and safe. The staff was very friendly and helpful. The room was perfect for our needs; a little small but still lovely. Everything was updated and very clean. It would’ve been even better if the price was a little lower. We would definelty stay here again.
Cons: A little overpriced, but great quality.
Excellent
8.0
Pros: Location was excellent. Front desk clerk gave us perfect recommendation for breakfast.
Cons: I had no idea what to expect of a shared bathroom. It was fine, but I probably will not do it again.
Excellent
10.0
Pros: Friendly staff, good location - close to Grand Central for the subway, good restaurants,take aways and supermarkets in the surrounding streets, close to the UN
Excellent
10.0
Pros: Absolutely great location within walking distance of Grand Central Terminal, Empire State Building, Central Park, Time Square, and basically anything you need. The subway nearby gives perfect access to any other part of the city. The staff was super friendly and willing to suggest activities for first time visitors. Overall, a wonderful experience.
Cons: The price is more expensive than we are used to paying normally but overall, the price is very comparable to others in the area.
Excellent
10.0
Pros: Seton Hotel was amazing! From the nice wardrobe in the room to the very helpful approachable and accommodating staff.
Excellent
9.1
Pros: The location is very convenient. I felt secure in the neighborhood. Short distance from Grand Central Station. One block a pharmacy, breakfast cafeteria, Coffee place, restaurant, next door burger place, etc.
Cons: I did not know that they had rooms to share a bathroom. I booked that by mistake but was lucky that they had a room with a bathroom, and got the upgrade for $80.00. per night. The location was worth it.
Excellent
8.5
Pros: Staff was helpful and was informative.
Cons: Booked through Kayak and supposedly Kayak told me one bed. Hotel charged me an arm and leg for the extra bed. Not continental breakfast but Scotty's diner is maybe 2 blocks away; cant beat the prices!! Only downside to Scotty's was the line out to the door lol. Also you had to turn in your KEY every time you left.
Located in Midtown, this eco-friendly hotel is within a 5-minute walk of Chrysler Building, Grand Central Terminal, and 5th Avenue. United Nations Headquarters and St. Patrick's Cathedral are also within 15 minutes. Lexington Av.-53 St. Station is 10 minutes by foot and Grand Central - 42 St. Station is 6 minutes.
Overall 8.6 Excellent
Based on 517 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Cons: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.
Excellent
9.1
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.1
Okay
5.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: This was a quiet and comfortable hotel. It has an on sight restaurant and bar. Staff very accommodating. Room temperature just right and bed comfy.
Excellent
9.1
Pros: Bathroom well appointed but very small Bedding very comfortable as was A/C Staff very friendly and helpful, Room also felt very clean.
Cons: Found the bedroom & bathroom to be small, even for NY.
Excellent
10.0
Pros: The staff was very nice and most accomodating when I arrived and my room wasn't ready due to a late departing flight crew. They put me in another room that was larger than the one I had booked. The hotel was in a great location and convenient to many attractions. There is a great sandwich shop just around the corner as well. I will definitely stay with them again when I go back to NYC.
Excellent
10.0
Pros: Very pretty hotel rooms very clean staff very friendly
Cons: Not a thing
Excellent
9.1
Pros: Common sitting areas have nice ambiance and rooms are comfortable and well appointed. Did not expect the contiguous Irish Restaurant & Bar which served excellent food. Provided a much more upscale experience than the price tag prmised
Cons: Only thing that did not work was the in room phone connections to the front desk and other services but the staff quickly compensated.
Excellent
9.4
Pros: Love the Wheeltapper pub. Love Irish feel of the hotel. Centrally located near GCS and 4.5,6 trains Very nice staff Cozy rooms
Cons: Small rooms Wifi not free in rooms
Excellent
9.7
Pros: Very intimate feel. Stepping off the streets is stepping into a calm and elegant world. Love the attached ba, Wheeltapper,r that has outdoor seating, which is covered and heated in the winter. I only saw it in the winter but it a great little spot. Central but hidden courtyard. I would definitely go back to this hotel.
Cons: Would've been nice to have coffee in the lobby and more lobby seating. That area was nicely done but hard to linger.
Excellent
10.0
Pros: Hotel was clean and quiet, staff was friendly. Well located close to Grand Central station. Rooms were spacious for NYC and well appointed.
Excellent
9.3
Pros: The Pub was authentic and nice.
Cons: We had small problem with our door lock, The staff solved our problems relatively fast .
Excellent
9.7
Pros: The location was excellent, and the room was very comfortable, well appointed and clean. The staff were extremely friendly and helpful. Special thanks to the girl from Nicaragua tending the bar.
Cons: Our room, which faced the bar in the garden, was a bit noisy in the early evening.
Excellent
10.0
Pros: clean rooms, large for nyc, super helpful and friendly staff!!!
Excellent
10.0
Pros: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.
Located in Midtown, this luxury hotel is within a 10-minute walk of 5th Avenue, Chrysler Building, and St. Patrick's Cathedral. Grand Central Terminal and Rockefeller Center are also within 10 minutes. Lexington Av.-53 St. Station is 7 minutes by foot and 51 St. Station is 7 minutes.
Overall 8.4 Excellent
Based on 1,663 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.1
Excellent
9.4
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.5
Pros: Room was quiet and clean.
Cons: We were surprised by a $30 “resort fee” that we had to pay upon check -in.
Excellent
10.0
Pros: Exceptional hotel, with Professional staff, helpful with ever turn. Polite staff, clean and comfortable rooms, fantastic
Cons: nothing
Excellent
10.0
Pros: We went to NYC just before Christmas and could not have been happier with this hotel. Although our room was small, we did not spend much time in the room and therefore it did not bother us! The staff was so friendly and helpful and the location was amazing! We would definitely stay here again on our next visit to the city!
Excellent
10.0
Pros: Great location, great staff, great value
Excellent
8.8
Pros: Clean and comfortable upscale hotel with a very friendly and accommodating staff.
Cons: The restaurant pricing, especially for breakfast, is out of control.
Excellent
10.0
Pros: Rooms are quite larger, ceilings high. Decor is modern but not colorful.
Cons: Still some areas under construction
Located in Midtown, this hotel is within 1 mi (2 km) of Grand Central Terminal, Rockefeller Center and Times Square. Broadway and Empire State Building are also within 1 mi (2 km). Lexington Av.-53 St. Station is 10 minutes by foot and Grand Central - 42 St. Station is 8 minutes.
Overall 8.4 Excellent
Based on 981 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
10.0
Cons: Slow Wi-Fi
Excellent
8.0
Good
6.0
Good
7.4
Excellent
8.8
Pros: Rooms were very clean. Hotel look to be updated.
Cons: Rooms are tiny. Beds were not as comfortable as I would hope.
Excellent
10.0
Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great
Cons: The elevators could be faster
Excellent
8.0
Pros: Location is very good, esp for those who want a quiet place or need to get to the UN. Beds are very comfortable, exercise equipment available in the room, and room is well apportioned.
Cons: No room service, staff can be a bit overwhelmed at times, not in the heart of the city (if that is important)
Located in Midtown, this hotel is within a 5-minute walk of Chrysler Building, 5th Avenue and Grand Central Terminal. United Nations Headquarters and St. Patrick's Cathedral are also within 15 minutes. Grand Central - 42 St. Station is only a 4-minute walk and 5 Av Station (W. 42nd St.) is 9 minutes.
Overall 8.3 Excellent
Based on 2,008 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Good
6.0
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
9.0
Pros: We thought the place was clean and a good value for the money spent. It was an excellent location.
Cons: Room was small but we expected that in NYC.
Excellent
8.8
Pros: Room comfortable
Cons: Bad Internet services
Excellent
8.2
Cons: A lot of street noise and elevator noise from my room Are there any Whitehouse options?
Good
6.5
Pros: Nice staff Generally clean Great Restaurant A great basic hotel for someone on business by themselves who does not need many extras.
Cons: No real hotel lobby Machine coffee No real concierge Very small room for a couple with 2 suitcases No real breakfast (snack bars put out)
Good
7.7
Pros: Everything works. Very efficient use of space. Nice restaurant downs stairs. GREAT location across the street from GCT.
Cons: No front desk to speak of. Off putting at first, but it works well.
Excellent
9.7
Pros: The 27th floor lounge
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, Chrysler Building and Grand Central Terminal. United Nations Headquarters and St. Patrick's Cathedral are also within 15 minutes. Lexington Av.-53 St. Station is 7 minutes by foot and 51 St. Station is 9 minutes.
Overall 8.3 Excellent
Based on 1,155 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Pros: Nespresso coffee, slippers, cookies on the night stand were all nice touches that made my stay more comfortable.
Cons: Just a tip, the block this hotel is on is constantly congested with traffic at Lex and 47th. If you're in a big hurry, book your Uber or get a cab on Lex or 3rd.
Located in Midtown, this hotel is within a 5-minute walk of Chrysler Building and 5th Avenue. Grand Central Terminal and Bryant Park are also within 15 minutes. 33 St. Station (Park Av. S) is 9 minutes by foot and Grand Central - 42 St. Station is 6 minutes.
Overall 8.1 Excellent
Based on 4,891 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Cons: The beds are very uncomfortable.
Excellent
10.0
Pros: well designed, efficient and a good price.
Excellent
8.2
Pros: Clean, compact and great for an overnight business trip
Cons: You have to request an iron and ironing board ... other than that, it's fine.
Excellent
10.0
Pros: Beautiful.
Excellent
8.0
Excellent
9.4
Excellent
9.7
Excellent
9.7
Excellent
8.5
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Pros: Sex
Cons: Drinking
Excellent
9.4
Excellent
8.0
Excellent
8.3
Excellent
9.4
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
8.5
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
9.7
Good
6.2
Pros: Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe.
Cons: The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
Excellent
9.4
Pros: Loved the design, rooftop, the location was better than expected...the rooms weren't huge but honestly I prefered them to a normal hotel. Much cozier. Wouldn't go here with small kids though because of space. Also loved that I could securely leave my luggage in the lobby
Cons: They weren't ready at 3; walls are thin.
Excellent
10.0
Pros: I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again!
Cons: The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
Excellent
9.7
Pros: Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
Excellent
10.0
Pros: Great price, lounge and rooftop! The room is really only for sleeping and showering.
Excellent
10.0
Pros: The front desk people were very nice the room was very clean distance was not that bad
Cons: They do not have private parking lot, but instead, they made the contract with parking garage that is called "Icon" This is the only one parking garage that they made the contract. You need to be careful since many of parking garages in new york have same name "Icon" (I think this is kinda public that the city operates...? ) I got bad experience. I parked the place where it names Icon which located between 39th and 38th. When I dropped the car, I checked the guy who worked in there that I am in right place or not, and he said, I am correct place. However, when i came back to pick up the car the guy changed his word. He said he had never said that to me. It is because he knows i am tourist!! so be careful
Good
7.4
Pros: Sure the room was tight but the bed was comfortable and everything worked fine in the bathroom. The location is wonderful and so is the value. I will return.
Cons: Bed was very comfortable and the bathroom facilities very good
Good
6.0
Pros: Great shower and comfortable bed. Awesome location.
Cons: Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
Excellent
10.0
Pros: It was my first trip to New York. I was really impressed by the staffs and everyone at Pod 39. Very efficient and valuable hotel in New York. The location is very convenience. The hotel room was comfortable for one person or two people. I'm surprised of how clean the room was. The hotel maintain the cleanliness very well. Very reasonable prices.
Cons: I wish they had a small fridge.
Excellent
8.0
Pros: Clean, good location
Cons: Not enough elevators, pretty loud at night
Excellent
10.0
Pros: It has everything you could need in a compact package! Great location!
Cons: If it had a mini fridge and microwave it would be the best place to stay in NYC for the money!
Good
7.7
Pros: The price is unbeatable and the hotel is simple, clean and centrally located. Remember, this is NYC!!! Unbelievably affordable to spend some time in the Big Apple! Perfect for a no-thrills solo traveler.
Cons: The USB port in the room didn't work so that I couldn't charge my phone. But it actually felt good to leave the phone in the hotel room and explore the neighborhood without social media. Quite the vacation and interesting to observe the people around you being glued to technology.
Excellent
9.7
Pros: Great location. Clean, stylish rooms with an efficient layout. Lovely bathroom. Yes, the rooms are small but I was expecting it and it was everything I needed. The staff is also very accommodating in keeping your luggage until you can check in, or holding your luggage if you have to check out before your flight leaves.
Cons: I wish it was just a couple of blocks west to be closer to the tourist attractions, but that’s only because it was 20 degrees during my stay in NYC and every block felt like a mile when you’re freezing!
Good
7.7
Pros: We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice.
Cons: The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
Excellent
10.0
Pros: Pretty much everything...loved the HDMI inputs on the wall, the awesome bathroom, the responsive AC, and of course, the staff.
Cons: Nothing not to like...this is basically a well-managed upscale hostel with superior private rooms. I would totally recommend some tweaks for the designers, mainly to install a shelf on the wall near the LCD screen to maximize vertical space. I would also suggest a water kettle as an optional in-room item as I travel with my own cup and tea and missed this feature.
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, St. Patrick's Cathedral and Madison Avenue. Museum of Modern Art and Rockefeller Center are also within 15 minutes. Lexington Av.-53 St. Station is only a 2-minute walk and 51 St. Station is 6 minutes.
Overall 8.1 Excellent
Based on 1,074 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Cons: There was no adapter available even at the reception for the European plug mobile phone charger
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.8
Excellent
8.8
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
6.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Front desk was friendly and helpful (put me in a double bed room much higher up to avoid street noise). Bed was comfortable, furnishings and amenities were nice. A.C. unit had a "fan always on" option for white noise - nice touch.
Cons: Room was small, but what else is new in NY.
Excellent
8.6
Pros: Location is excellent and there are variety of restaurants there. Subway station is one block away. Staff at the hotel is very welcoming and helpful. Valet parking only.
Excellent
8.0
Cons: Requested staff to provide additional towels and shampoo bottles. Had to call them three times from the room and then at the counter in person for this to happen. Otherwise stay was great but wish they could have quick follow up and better attentiveness from staff.
Okay
5.7
Pros: The staff were very pleasant and courteous, and the location was good for my business meeting.
Cons: The room was very small and cramped, to the point of being claustrophobic. Unfortunately, in New York small hotel rooms at extraordinarily high prices is the norm.
Excellent
10.0
Pros: It was clean, nice and comfortable. Staff was friendly and helpful. I would stay here again.
Cons: Maid tried to clean the room at 8:00 am...
Excellent
8.8
Pros: Great location, helpful staff.
Cons: The room was noisy. It was located next to something mechanical that made quite a bit of noise.
Excellent
9.1
Pros: Everything was brand new, the bed were comfortable and the staff were extremely helpful and very friendly!
Cons: Although I had a good experience, I felt I overpaid a little bit - $334 on a Saturday night. For that price, it would have been nice to have breakfast included.
Good
6.8
Pros: Location
Cons: For "type" and "class" of hotel, breakfast should be included. It's a solid stay and would recommend.
Excellent
9.7
Pros: Great staff!
Excellent
8.2
Pros: Location is excellent
Cons: During winter having coffee available in lobby during the afternoon hours will exceed customer expectation
Excellent
8.0
Pros: Very friendly front desk and valet staff ! Loved the balcony in being able to sit outside and look at the beautiful view ! Very comfortable bed !
Cons: The Factor tonight I checked in there was no blankets on my bed and they were having problems with the laundry service. That's not my problem ! there should be sheets and blankets on each bed before they rent the room out ! Also, I asked for a wake-up call never received it. I needed to get a cup of milk on Saturday night and even though they're were staff in the restaurant/ store, they told me they were closed and would not allow me to grab milk and a bag of chips. Not cool !
Located in Midtown, this hotel is within a 10-minute walk of Chrysler Building, Grand Central Terminal and Rockefeller Center. Bloomingdale's and Times Square are also within 15 minutes. Lexington Av.-53 St. Station is 7 minutes by foot and 51 St. Station is 7 minutes.
Overall 8.1 Excellent
Based on 634 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Lobby free internet
Good
6.8
Cons: Door man was not in a service. Luggage deposit payable even in waiting for the room clearance.
Excellent
9.1
Good
6.5
Okay
4.0
Excellent
10.0
Pros: The room was pretty, clean and comfy.
Excellent
10.0
Good
7.6
Pros: Responsive
Cons: Service. I asked for receipt and they blew me off.
Good
7.7
Okay
4.2
Excellent
8.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: even after check out I was able to leave my bags with the bell man For hours before I came back
Cons: The view could've been better from my window maybe next time I'll be room specific
Excellent
8.5
Excellent
8.0
Excellent
8.5
Excellent
8.5
Good
7.4
Excellent
8.0
Excellent
9.3
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Good
6.8
Good
7.1
Excellent
9.1
Okay
4.2
Excellent
8.0
Excellent
10.0
Excellent
9.7
Located in Midtown, this hotel is within a 10-minute walk of United Nations Headquarters and Grand Central Terminal. The Morgan Library and Museum and Bryant Park are also within 1 mi (2 km). Lexington Av.-53 St. Station is 13 minutes by foot and Grand Central - 42 St. Station is 11 minutes.
Overall 8.0 Excellent
Based on 3,049 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Mediocre
2.0
Worst place ever. Booked two rooms 10 days ahead and when I git there they only had one room available!
Excellent
8.2
Okay
4.5
Mediocre
3.0
Cons: Limited toiletries and poor cleanest. Will not stay there again.
Excellent
10.0
Pros: The views
Cons: Nothing
Excellent
9.4
Excellent
9.7
Excellent
9.7
Mediocre
2.0
Pros: Nothing
Cons: No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
Excellent
8.0
The stay was great! The only part that was not great were 1) the bellmen at the entrance: they are rude and uninterested in helping. They are just there talking to each other and never opened a door, or helped with anything. They seem bored and too comfortable in their position, and 2) the woman/host at the restaurant: she was rude and acted as if it was the Maxims, even thou the place was empty! I never went back to the restaurant because of her Otherwise, the hotel is very good and the rest of the staff is great: the front desk, the cleaning people, the people on the phone, the coffee shop lady!!!!! They were fabulous.
Excellent
8.2
Excellent
8.8
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
8.0
Excellent
8.0
Had a very late check in after a long day of traveling. Front desk staff was not very pleasant or friendly. Efficient in checking us in but no smile no thank you for your patronage. Got to room no bottled water, tried to find information on vending machines on the floor nothing in the room called the front desk and was told there aren’t any but if I come back down to the front desk she would give me two complimentary bottles. We were on the 35th floor. I went back down and she gave me two bottles. I am a Hilton Honors member, gee you would think it would have been offered when we checked in. Not impressed with that but all in all room was clean and comfortable. Coffee shop staff and concierge were very kind and helpful.
Excellent
10.0
Pros: Staff was very friendly -- they checked me in early and gave helpful directions. View from my room was great.
Cons: Wish the location was a bit closer to Times Square, but it's not too far...
Good
7.6
Pros: Nice view, spacious room, relaxing hotel to stay at for a night. There's a pool!
Cons: The room was so cold even when we turned down the air. Also the location is a little removed from the rest of the city. If you need any emergency supplies, you have to go back out to find them because the gift shop in the hotel was closed when we arrived around 5:00 pm.
Good
6.8
Pros: View of the east river.
Cons: Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Excellent
9.3
Pros: I had an amazing view of southern Manhatten and the room was quite large for NY. The Lower East side has great restaurants and is only about a 10-15 minute walk from the theatre district.
Cons: All of the room was fantastic except for the dated shower head. Wifi was extra which i always think is a ripoff, but other then that I loved it.
Excellent
8.3
Pros: perfect view, large, clean room.
Cons: must pay extra for in-room coffee/fridge and the wi-fi charge was way too high. Even less expensive hotels have FREE WI-FI
Okay
5.0
Pros: The view
Cons: Room was old with stains on walls, pretty bare, staff was not very professional
Excellent
9.4
Pros: Clean, very friendly staff and comfortable accommodations.
Cons: Wall were thin, we could hear entire conversations going on at all times.
Excellent
8.8
Pros: I liked the view of the New York skyline from my room. The hotel was very clean and nice.
Excellent
9.1
Pros: Great staff loved the security dog in lubby
Cons: To get in shower was quote slippery and shower head in a weird place
Good
7.3
Pros: The layout of the room. The View.
Cons: Parking was expensive, significantly more than it would have been if I had parked myself. The staff was not necessarily rude, but not very congenial either.
Good
7.1
Pros: I liked the location of this hotel. It is close to United nations building. The room was very clean and overall ambience of the hotel is quite good. I would like to stay again in this hotel.
Excellent
9.4
Pros: Room was spacious with nice view of the city! Room had Illy espresso machine.
Cons: Business lounge is dull
Good
7.7
Pros: Location -- close to UN where our meeting was held;
Cons: Small, crowded lobby; no bell boy service for luggage; only one courtesy phone in the lobby;
Okay
4.3
Pros: The view and location. Had comfortable beds!
Cons: The filthy bathrooms!!! They had my reservations wrong! Supposed to have 2 double rooms! Didn't have them available !very upset and the desk clerk hid from me! Wasn't even compensated for not having my rooms! Told me that booking thru these places sometimes gets messed up! Not reliable! Very disappointed in how they handled the situation! Especially since it was 2:00 in the morning!
Good
6.2
Pros: The small bar in the lobby. Friendly staff Good general location
Cons: Too expensive for outdated rooms especially bathroom. Internet connectivity could be better and included in the price.
Excellent
10.0
Pros: The hotel is located across the street from the UN Headquarters, where I had a meeting. There are many reasonably priced and good restaurants nearby.
Good
7.0
Pros: Hotel manager Erica was very accommodating when there was an issue
Cons: The room reserved wasn't available. Reserved 2 double beds and only a king available. Also noticed the family checking I next to us had a daughter in a wheel chair and the room they had reserved wasn't available. They needed wheelchair accessible bathroom. No coffee maker in the room. Found out the day we left that all we needed to do was ask housekeeping. That information should have been provided on check in. Bedspread was dirty. Pull out couch didn't have sheets.
Mediocre
2.0
Pros: the kinds and the hospitality of the old men's who are as a bag carriers
Cons: Receptions staff and their behaviors with gusts who booked through third party. old rooms and furniture not as same as in the pictures in Kayak.
Mediocre
3.0
Pros: I liked the fact the hotel was clean.
Cons: I did not like the fact that the staff at the UN was very unprofessional. Erica the front desk manger was short winded and unprofessional, and also Victor.
Good
6.6
Pros: Location and view were excellent.
Cons: The room we had in the East Tower was very dated. The bathroom was terrible!
Excellent
10.0
Pros: The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Excellent
8.0
Pros: the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful.
Cons: there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
Mediocre
3.0
Cons: Very poor quality furniture and fixtures....beds very uncomfortable and noisy....unpleasant smell in room expecially closet (did not hang clothes in closet because of the smell) Breakfast for two $84.00 (overpriced for quality) I stayed in this hotel for three nights and will not recommend this hotel to anyone. Maybe a two star hotel????
Excellent
10.0
Pros: Staff was more than friendly. Great room views and good location. The room was excellent, the windows could have used a cleaning but no big deal. I would go back.
Excellent
9.4
Pros: Was the pillow super best and the view was so nice!
Located in Midtown, this hotel is within a 5-minute walk of Chrysler Building, 5th Avenue and Grand Central Terminal. United Nations Headquarters and St. Patrick's Cathedral are also within 15 minutes. Grand Central - 42 St. Station is only a 4-minute walk and 5 Av Station (W. 42nd St.) is 9 minutes.
Overall 8.0 Excellent
Based on 1,731 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Compact, tidy rooms. Extremely convenient, 3 blocks up from Grand Central. Very few amenities, but perhaps this is par for Midtown. Of particular note - and this is a strong point for this hotel - is the lovely terrace on the 27th floor.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Pros: Easy check in and check out - all on a computer. Nice staff, perfect location for business on the east side.
Cons: My window was open the whole time and I couldn't figure out how to close it. The heating was VERY loud.
Excellent
10.0
Pros: Clean and modern bathroom, plenty of room for a nyc hotel room. The purified filtered water on every floor was amazing! The terrace was lovely.
Located in Manhattan, this hotel is within 2 miles (3 km) of New York University, 5th Avenue and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Essex St. Station is only a 2-minute walk and Delancey St. Station is 2 minutes.
Overall 8.0 Excellent
Based on 787 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The Area, I grew up there, lived there 38 years
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
8.8
Good
7.7
Excellent
10.0
Excellent
8.5
Good
7.7
Good
6.0
Pros: Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible
Cons: Bridge traffic and unattractive street area.
Good
6.0
Pros: Good location, clean room
Cons: Small bed, not "king sized"
Excellent
9.0
Pros: I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Located in Midtown, this romantic hotel is within a 10-minute walk of 5th Avenue, St. Patrick's Cathedral, and Rockefeller Center. Top of the Rock and Chrysler Building are also within 10 minutes. Lexington Av.-53 St. Station is only a 3-minute walk and 51 St. Station is 7 minutes.
Overall 8.0 Excellent
Based on 783 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Good
7.7
Good
7.1
Good
7.4
Pros: i loved the room and its furnishings i loved the location i loved the concierge staff
Cons: i did not find the front desk staff particularly helpful or inclined to help with standard questions or requests the street noise on the 5th floor was pretty extreme, in so far as construction could be felt through the bed at all hours of the day and night.
Excellent
10.0
Pros: Hotel was fantastic. BIG, clean room, we had a Jr. Suite and the wine hour in the lounge was great. Considering the location and the price, I don't think we could have done better.
Excellent
8.0
Pros: Staff were very nice! Clean room!
Excellent
10.0
Pros: The staff was outstanding! The room was large, clean and easy to do work on business projects, read and relax in. It was quiet. Convenient location with good restaurants nearby.
Okay
5.4
Pros: Good location with helpful staff
Cons: Cramped rooms not well maintained.
Good
7.1
Pros: room and towels wee clean and shower was pleasant.
Cons: the wifi is expensive to purchase. reserved a king bed was told that i an only get room with the double. Heat was terrible in winter NYC could not get heat tried to change room but the heat situation was the same..
Excellent
9.4
Pros: Huge room, very clean. Staff was very courteous.
Cons: Noise from consturction across thestreet was annoying, but not noticable as long as you run the fan.
Excellent
9.7
Pros: All of the staff were incredibly warm and engaging. The door man's guest engagement and sincere care for an outstanding experience was remarkable and memorable. That interaction alone would cause me to choose FiftyNYC on my next visit to New York.
Mediocre
2.0
Cons: There was an issue with the sub provider (www.getaroom.com), getting my confirmation to the hotel which caused issues with me checking in. The hotel had to cancel the booking so that I could pay manually. I had to sit on the phone with getaroom for over an hr and it still wasn’t resolved. I was very disappointed.
Located in Midtown, this luxury hotel is within a 10-minute walk of 5th Avenue, St. Patrick's Cathedral, and Rockefeller Center. Chrysler Building and Top of the Rock are also within 10 minutes. Lexington Av.-53 St. Station is only a 5-minute walk and 51 St. Station is 5 minutes.
Overall 8.0 Excellent
Based on 555 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
8.0
Okay
4.8
Good
6.0
Excellent
10.0
Pros: Room rate
Cons: Location
Excellent
10.0
Pros: This hotel was so clean and beautiful, with comfortable beds and complimentary pillow service which we loved trying!! The staff was so friendly and helpful, gave great advice and recommendations on food and directions, and took great care of us!
Cons: My only complaint would be that the wifi is so expensive, $62, but since it was our first time staying at the Benjamin, the concierge attendant was kind enough to comp that for us.
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue and St. Patrick's Cathedral. United Nations Headquarters and Rockefeller Center are also within 15 minutes. Lexington Av.-53 St. Station is only a 4-minute walk and 51 St. Station is 8 minutes.
Overall 7.9 Good
Based on 6,434 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
9.4
Okay
4.5
Good
6.0
Excellent
10.0
Okay
4.0
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: C u again next year!!!
Good
6.0
Pros: It felt a little like a college dorm, which was pretty cool!
Cons: Could've sworn I was bitten by something as I slept.
Okay
5.4
Pros: It was really clean
Cons: The rooms and bathrooms are way too small
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
8.8
Mediocre
2.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Pros: helpful and friendly
Excellent
8.2
Good
7.7
Excellent
8.0
Pros: Clean and convient to my meeting
Cons: Friday night a group staying of the same floor came in at 1am yelling,laughing and banging the doors.
Mediocre
2.0
Pros: Nothing
Cons: Horrible
Excellent
10.0
Pros: As a solo traveler staying in hostels mostly, I picked pod 51 and I was so happy with this place. As a hostel stayer saying your very happy is far in between. Very clean and very cute. Twin beds are bigger than the twins you usually see. We both had our own tv and outlet and sink! Right in midtown close to train and Ess-a-bagel! Would recommend this place to anyone.
Excellent
9.7
Excellent
9.0
Okay
5.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
8.5
Good
7.7
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
9.7
Excellent
10.0
Good
7.4
Good
6.8
Okay
5.7
Located in Midtown, this luxury hotel is within a 5-minute walk of Chrysler Building and Grand Central Terminal. 5th Avenue and United Nations Headquarters are also within 10 minutes. Grand Central - 42 St. Station is 9 minutes by foot and Lexington Av.-53 St. Station is 12 minutes.
Overall 7.9 Good
Based on 621 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
8.2
Excellent
9.7
Good
6.8
Pros: only bad thing was the small rooms other than that it was good
Excellent
9.7
Excellent
9.1
Excellent
8.8
Excellent
10.0
Excellent
8.8
Good
7.1
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: FYI the rooms are real real small. Didn't bother me.
Excellent
9.1
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.6
Pros: Very close to the subway and Grand Central Station. 24 hour luggage storage after checkout and the staff was very friendly.
Cons: It is on a busy street due to the location and you can hear some traffic from the room but it wasn't too loud, especially for NYC it wasn't too bad.
Good
6.5
Pros: Location near Grand Hyatt where my conference was held.
Cons: Housekeeping should actually look at the "Do Not Disturb" sign hanging off door handle before they walk in on me taking a nap. I hate destination/resort fees. Especially when I have to make multiple emails and telephone calls to get the $35 food and beverage credit I'm supposed to get when I pay the $25 daily destination fee. The head office at Marriott can't do anything. They tell me to call Westin GC directly. The email with the disputed folio lists a Westin contact email that no longer works. I got an email telling me that I should forward my complaints to Marriott, and not the Westin contact email in the folio. When I email Marriott, they tell me to contact the Westin directly. There was mildew on the ceiling of the shower stall.
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
Excellent
8.2
Pros: Near to Grand Central
Cons: Roadside noise was too loud
Excellent
8.2
Pros: Nice efficient hotel and very conveniently located. The room was of okayish size. The attached washroom was rather awkward - can't lock the door and the wash basin was too small leading to water spilling all over the place. One day the room could not be cleaned and when we complained, the manager himself came for the apology and also offered compensating action which was very nice of him.Elevators are quick.
Cons: Washroom
Excellent
8.0
Pros: Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Cons: N/A
Excellent
8.8
Pros: Great location, comfy beds
Cons: Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
Good
6.6
Pros: Elizabeth in housekeeping was a tremendous help in getting bedding and towels for us!!! She was pleasant while we were all very angry about the bed situation. Thank you Elizabeth!
Cons: Long wait for checkin. Need more staff at front desks. I reserved a room with 2 double beds for 4 people. I called twice to confirm and reiterate that I wanted 2 double beds. At checkin I said I needed 2 double beds(this was at 1:30pm) Receptionist said yes I see that is what you requested. I was told room was not ready and they would call be about 3pm when room was ready which they did. Again, a long wait for receptionist, she gave me keys to room which had a king size bed and pull out sofabed!!! I called front desk to get a room with 2 double beds as I requested and they said they had no more and because I booked with a third party (travelocity) they could do nothing about it as rooms are not guarenteed (bed types). I am angry about this situation and will rethink ever staying at a Westin hotel and I will also rethink about using travelocity.
Excellent
10.0
Pros: Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now! David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway. Would surely stay there again and in fact booked another Westin because of the experience.
Excellent
9.7
Pros: GREAT STAFF, VERY HELPFULL
Cons: DID NOT CLEAN OUR ROOM ON DAY 2 OF OUR STAY
Excellent
10.0
Pros: Easy access to Grand Central and in the heart of NYC.
Excellent
10.0
Pros: We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Excellent
8.5
Pros: Hotel stay was right on point after a long day thanks
Mediocre
2.0
Pros: Nothing.
Cons: Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
Located in Midtown, this luxury hotel is within a 10-minute walk of 5th Avenue, Chrysler Building, and Grand Central Terminal. St. Patrick's Cathedral and Rockefeller Center are also within 10 minutes. Lexington Av.-53 St. Station is 7 minutes by foot and 51 St. Station is 7 minutes.
Overall 7.8 Good
Based on 577 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Every thing
Excellent
9.4
Good
7.7
Pros: This hotel is centrally located in mid-town Manhattan and withIn walking distance of many attractions, restaurants and metro stations. Lexington is a busy street so it is always safe to walk at night. The rooms are large and modern as are the bathrooms. 48 Lex is a great example of a mid town boutique hotel.
Cons: Our room was quite noisy. The subway passes underneath the hotel and you can hear that in a third floor room. The front desk is really just a table top staffed by one person so allow plenty of time to check and out of the hotel.
Okay
5.1
Cons: When we checked in, we were informed of an additional "resort" charge of $40 which is tacked on after the room is booked. It is apparently stipulated in the email confirmation but felt like a bait and switch to add this charge after the room is booked and confirmed. I'd also booked a room w/ a sofa bed for my 14YO but our room only had one bed. When I called the front desk, they said I could upgrade for a charge -- which also felt like a bait & switch. And finally, the cordless receiver's battery was running low and started beeping at 2AM. I finally had to wrap it in towels and put it in the closet so I could sleep. In fairness, the manager the following morning was very sweet and apologetic but prior to talking with him, the rest of the staff seemed unsympathetic about the issues. As someone who owns/operates a business serving the public, I know from experience that staff should be trained to contact a manager if a guest is disgruntled rather than waiting and letting them complain to a manager 24 hours later. At that point, the damage is done. And finally, the hotel uses a strange artificial scent in the common areas which smells terrible and gave us both a headache.
Excellent
10.0
Pros: The breakfast was excellent. Very European in its nature and was a great start to the day. Then wine hour was something we looked forward too as well. The rooms were spacious and the staff was top notch.
Cons: Did not like the 1,000 hold the was placed on my credit card for incidentals.
Excellent
10.0
Pros: The service was absolutely stellar. And the rooms themselves are truly gorgeous. Plush, comfortable living in New York.
Cons: Absolutely nothing wrong with where I stayed! No hiccups, I was well taken care of by the staff there. Aliana at the front desk is simply wonderful.
Excellent
9.1
Pros: The staff was great especially Nick! Very clean and modern feel Close to Grand Central Great restaurant Quiet room Windows opened Large room and bathroom
Located in Midtown, this hotel is within a 10-minute walk of Grand Central Terminal and 5th Avenue. Times Square and Rockefeller Center are also within 1 mi (2 km). Grand Central - 42 St. Station is 10 minutes by foot and Lexington Av.-53 St. Station is 12 minutes.
Overall 7.7 Good
Based on 1,537 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Liked the kind reception and care
Cons: Bathroom did not have locking feature which was really odd and uncomfortable
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Mediocre
3.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Pros: There were 4 of us who stayed together for a mommy/daughter weekend.... the hotel was nice, the staff was actually really nice as well..! They were super friendly (not like u would expect with “New Yorkers” lol), and clearly enjoyed what they did. Hotel was clean, beds comfy, good location (really close to Grand Central). Breakfast was great!!! And they had hot chocolate and coffee available 24/7 which was really nice. I hardly ever leave reviews , but I felt like this place deserved it :) Good job Hampton Inn- I hope you let your staff there know they are appreciated.
Excellent
9.1
Pros: location, breakfast
Cons: room temperture
Good
6.3
Pros: Price and location
Cons: Clean but not as updated as neighboring hotels.
Mediocre
3.7
Pros: Staff are very nice
Cons: the air conditioner is noisy
Excellent
9.4
Pros: The breakfast was good had a lot to choose from. Room was quiet, comfortable and clean. The staff was very friendly and helpful.
Cons: Not enough seating in the breakfast area. The maid service knocked and came in our room twice didn't know we needed to dead bolt our door but they did apologized. One of the elevators was out of service on the last day of our stay and the other one was not working right so going up 15 flights of stairs to get our luggage and coming back down was not ideal.
Excellent
9.4
Pros: This is a perfectly fine hotel to stay when traveling for Business. It's right in the middle of offices, restaurants, stores and just a couple a blocks from Grand Central station and subway. Great size room, clean and comfortable beds.
Excellent
9.0
Pros: For the price the room was great! Room was clean.
Cons: Room was small, but that was expected. It took a bit to get checked in because they seemed a bit understaffed, but that wasn't too big of a deal for the great price!
Excellent
9.1
Pros: Staff was very friendly and helpful
Cons: Breakfast was a bit chaotic...the seating area isn't big enough, and several people had to stand.
Excellent
10.0
Pros: Great Location, Comfy Bed, Walk-In Shower, Nice Gym and Breakfest amenties. Great Service.
Cons: Small Room.
Excellent
10.0
Pros: Just a 5 minute walk to Grand Central Station. We walked all over or took subway. The staff was very helpful and went out of their way to make us feel welcomed. The breakfast was typical quality expected from Hampton Inn, and the staff was great. They work hard to keep up! There's a great pizza place and a bagel place around the corner. Easy walk to Times Square, Empire State, etc.
Cons: Rooms and bathroom are kind of small, but this is because it's New York City. Everything is small, tight quarters. Front of the building has a bit of a view. Rear rooms look at another building. Internet was slow.
Excellent
10.0
Pros: Confortable rooms and great location
Excellent
8.0
Pros: Hotel is clean, remodeled, good location and has breakfast.
Cons: Small reception, the staffs were always busy and with line to talk to them. We could have some water bottles at our room for purchase.
Located in Midtown, this romantic hotel is steps away from Chrysler Building and Grand Central Terminal. 5th Avenue and Bryant Park are also within 10 minutes. 5 Av Station (W. 42nd St.) is 9 minutes by foot and Grand Central - 42 St. Station is 6 minutes.
Overall 7.6 Good
Based on 2,107 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Good
7.7
Excellent
10.0
Excellent
9.7
Pros: Lovation
Excellent
8.0
Cons: The address
Okay
5.1
Excellent
8.0
Excellent
10.0
Excellent
9.7
Good
6.2
Excellent
8.0
Mediocre
2.5
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Everything was great.
Cons: not much!
Excellent
10.0
Pros: the hotel was close to all the places I wanted to visit
Mediocre
3.7
Okay
5.4
Excellent
10.0
Excellent
9.4
Excellent
9.3
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Good
6.8
Excellent
8.0
Okay
4.8
Excellent
8.0
Good
7.7
Excellent
9.1
Excellent
9.7
Excellent
8.0
Pros: Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city.
Cons: No hotel valet parking so need to find other valet parking nearby.
Okay
4.0
Pros: Clean rooms
Cons: Dated rooms. Floors were wearing out. Bad customer service. Cafe downstairs sold stale food. Cant believe GRAND HYATT would allow a cafe like this which actually sold stale food.
Excellent
10.0
Pros: Great location, large comfortable room, helpful and friendly staff. Great value.
Excellent
10.0
Pros: This was my first time to New York and what a way to visit! This hotel is centrally located, so it made it very easy to get around. The room was spacious and comfortable. You don't have to get out of bed to change the temperature, which was soooo nice.
Cons: The only thing I didn't like was that they charged for Wi-Fi. This policy is changing mid-February, right after my trip, so that is good for future visitors.
Excellent
8.3
Pros: Check in was quick! And room was available when I arrived.
Cons: The bathroom was a bit small ... but we are in New York it's expected.
Excellent
8.2
Pros: This location is awesome!!! Can not beat it!
Cons: Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
Excellent
10.0
Pros: cleanliness, staff courtesy, friendly smiles
Located in Midtown, this hotel is within 1 mi (2 km) of Grand Central Terminal, Times Square and Rockefeller Center. Empire State Building and Broadway are also within 1 mi (2 km). Lexington Av.-53 St. Station is 14 minutes by foot and 5 Av Station (W. 42nd St.) is 15 minutes.
Overall 7.2 Good
Based on 210 reviews
All
- All
- Families with older children
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
Okay
5.1
Excellent
9.1
Good
6.8
Excellent
10.0
Pros: Everything we needed was there or offered to us.
Cons: The rooms were a bit drafty, but overall we stayed warm.
Good
6.2
Mediocre
2.0
Good
7.1
Excellent
8.0
Excellent
8.8
Good
6.8
Good
7.4
Good
6.2
Good
7.7
Pros: Excellent proximity to Grand Central on 42nd St
Cons: Not all electrical outlets appeared to work, poor hot water for shower. Ended up taking a cold shower.
Good
7.1
Pros: I like the staff, however I did not get my requested room with a few
Cons: The location of the room
Okay
5.4
Cons: Front desk person was rude and not concerned at all of making us feel welcomed.
Good
6.2
Pros: Location, Easy check-in & out, decoration, staff...
Cons: The jackhammer noise work me up at 1:30AM both mornings..
Excellent
10.0
Pros: Staff was friendly. Rooms were cleaned quickly and good
Cons: Breakfast buffet was too expensive
Excellent
9.7
Pros: Great rooms and views. Worth paying for a balcony! Friendly staff.
Good
7.1
Pros: Friendly staff. Good location.
Cons: Small rooms. Thin walls, you can hear you neighbors very clearly. When we arrived the TV remote did not work. the iron in the room did not work properly, and there was a loud noise when the air conditioner was running. We ended up changes rooms.
Excellent
8.0
Pros: Good functional albeit small room. Location good for us. Easy to get cabs.
Cons: AC was not effective. Did not cool below about 76f no matter the setting
Good
6.8
Pros: Staff was friendly. We felt really welcomed.
Cons: The shower curtain smelled like wet towel. The AC was not cold enough and was very loud. You can hear every time a door closes in the hallway.
Good
6.8
Pros: The room was decent sized. The bed was comfy. The water pressure in the shower was Amazing! The hotel was conveniently located.
Cons: Nothing was included. We got breakfast for one person, one morning, and it cost $41. Everything was extremely overpriced. Drinks, snacks, all of it.
Good
6.8
Pros: Price was ok for NYC. Facilites were clean, not fancy.
Cons: Heard neighbors noise.
Good
6.3
Pros: This hotel has a great location and classic old-school Manhattan feel. It has a doorman, full bar, and offers room service.
Cons: While I appreciated the old time Manhattan style, I expected more out of a Hilton in Manhattan. It looks like the rooms haven't been updated in at least 10-15 years. No iPhone dock, no refrigerator, no bath robe. The bed felt hard and springy. They only offer free wifi if you're a Hilton Honors upper level member. I had just come from 4 nights at another Hilton on the West Coast where I received free wifi. Overall, it felt slightly pretentious--as if I was supposed to overlook these things because of the great location. Just because you are running a Hilton in one of the wealthiest ZIP code in the US, does not mean you can provide a subpar product. Oh and our entire floor smelled like marijuana smoke after midnight. I wouldn't stay here again.
Excellent
10.0
Pros: A small boutique hotel in the center of every and right on 42nd Street. The rooms are small but adequate for two people. The lighting controls are unique and nice.
Cons: A broken faucet which should have been fixed before a guest was sent to that room.
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