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With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 9.0 Excellent
Based on 4,316 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
10.0
Pros: Great location and beautiful hotel! The staff is excellent! Rooms are spacious and we had a view of the city!
Good
7.1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9.0
Pros: location
Excellent
10.0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Good
7.5
Pros: Location and quiet comfortable bedroom
Excellent
9.2
Pros: The helpful staff
Excellent
9.0
Pros: Breakfast at the Villard Room is fantastic. Good service. Good menu. Expensive.
Good
6.5
Excellent
8.0
Pros: Excellent location.
Excellent
10.0
Pros: The bed was comfortable. The service was great
Excellent
8.0
Pros: Not too many tourists.
Details
Reviews
Overall 9.0 Excellent
Based on 4,316 reviews
Location
9.7
Service
8.3
Comfort
8.0
Amenities
8.0
Vibe
7.8
Room
7.8
Food
5.3
Breakfast
5.0
WiFi
4.1
Value
3.4
Location
9.7
Service
7.8
Room
6.5
Food
5.2
Breakfast
4.6
Value
3.2
WiFi
2.8
Location
9.4
Comfort
8.1
Amenities
8.0
Service
8.0
Room
7.5
Food
5.8
Value
3.1
WiFi
1.9
Location
9.5
Service
8.4
Comfort
8.1
Room
7.1
Value
3.0
Location
9.7
Service
8.4
Room
6.8
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
10.0 Excellent
Pros: Great location and beautiful hotel! The staff is excellent! Rooms are spacious and we had a view of the city!
Cons: The parking is very pricey! $130 a night is a lot of money.
7.1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9.0 Excellent
Pros: location
Cons: All good, room was small but adequate
10.0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
7.5 Good
Pros: Location and quiet comfortable bedroom
Cons: They kept giving me feather pillows I’m allergic
9.2 Excellent
Pros: The helpful staff
Cons: Drapes in room were I need of cleaning 1810
9.0 Excellent
Pros: Breakfast at the Villard Room is fantastic. Good service. Good menu. Expensive.
Cons:
6.5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
8.0 Excellent
Pros: Excellent location.
Cons: Problem with tv remote control. No safety bars in bathtub I could not shower. Too many lights to turn on by hand.
10.0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
8.0 Excellent
Pros: Not too many tourists.
Cons: No grab bars in bathroom.
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, steps from Madison Square Garden and 3 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8.6 Excellent
Based on 2,146 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Excellent
10.0
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Excellent
8.0
Pros: Location was great.
Excellent
9.0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Poor
1.0
Pros: Location is great, room and bathroom were super clean.
Excellent
10.0
Pros: Location
Good
6.0
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Poor
1.0
Pros: The location
Excellent
9.6
Pros: I liked everything, especially the staff and location. I will certainly come back!
Excellent
8.3
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,146 reviews
Location
9.6
Food
8.6
Bar
7.9
Service
7.8
Room
7.5
WiFi
6.9
Breakfast
6.7
Location
9.5
Food
8.7
Service
8.0
Bar
7.9
Room
6.9
WiFi
5.7
Value
5.4
Location
9.8
Food
8.6
Service
7.7
Room
7.2
Breakfast
6.5
Location
9.7
Food
8.6
Vibe
8.0
Service
7.6
Room
7.0
Amenities
7.0
Cleanliness
6.8
Location
9.6
Vibe
8.1
Service
7.7
Comfort
6.9
Room
6.6
Cleanliness
5.9
8.0 Excellent
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Cons: The noise from the street - they need to work on sound proofing.
10.0 Excellent
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Cons: The only issue we had was our shower didn’t drain. We had to take quick showers to prevent water from overflowing on to the floor.
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
1.0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
10.0 Excellent
Pros: Location
Cons: The staff didnt explain about the facilities ofthe hotel, so had to figure out by myself.
6.0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
1.0 Poor
Pros: The location
Cons: Due to the situation we had to leave early. Rooms were not being serviced/cleaned. No amenities open. Staff being laid off so atmosphere really bad. I really felt for the staff, but in light of the situation the hotel should not be open. We also had to Make up our own bed.
9.6 Excellent
Pros: I liked everything, especially the staff and location. I will certainly come back!
Cons:
8.3 Excellent
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Cons: I didn’t like the fact that there is no complimentary coffee, tea or water in the room. The rooms aren’t cheap and such guest amenities make a big difference to guests. Furthermore, bathroom amenities such as Qtips were not being replenished by the housekeeping staff as part of the daily room cleaning.
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, steps from Madison Square Garden and 3 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Overall 8.5 Excellent
Based on 10,903 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.0
Pros: The property was stylish in some parts and staff were very nice. Every manager I saw was rude or not very interactive.
Excellent
8.0
Pros: Great location, room was very small.
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
9.0
Pros: Loved the layout of the room, made more space with hanging furniture to use when required - loved that touch. Also ensuite was lovingly decorated, altho if we stayed longer we would have missed a bath - shower only in our room, but 3 night stay was perfect for what we wanted. Staff were excellent at front desk and for breakfast.
Excellent
10.0
Pros: Clean
Good
6.0
Pros: Comfortable bed, fun vibe, near everything.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Okay
5.0
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: nice, young, up to date, very cool
Details
Reviews
Overall 8.5 Excellent
Based on 10,903 reviews
Location
9.5
Vibe
9.0
WiFi
8.9
Wellness Area
8.0
Service
7.7
Amenities
7.1
Bar
6.8
Value
6.2
Room
6.2
Breakfast
5.4
Comfort
3.7
Location
9.5
Vibe
9.4
Wellness Area
8.0
Service
8.0
WiFi
8.0
Amenities
7.9
Bar
7.4
Room
6.1
Value
5.6
Breakfast
5.0
Comfort
4.1
Location
9.6
Vibe
8.9
Wellness Area
8.0
WiFi
8.0
Service
7.7
Amenities
7.1
Bar
6.7
Room
6.1
Value
5.9
Breakfast
4.7
Comfort
3.5
Location
9.2
Vibe
8.6
Service
8.1
WiFi
7.9
Amenities
7.2
Room
6.9
Bar
6.7
Value
6.2
Breakfast
5.6
Comfort
4.1
Location
9.3
Vibe
8.5
WiFi
8.0
Amenities
7.1
Service
7.1
Value
6.1
Bar
6.0
Room
5.9
Breakfast
4.9
Comfort
2.9
4.0 Okay
Pros: The property was stylish in some parts and staff were very nice. Every manager I saw was rude or not very interactive.
Cons: The food and drinks were the worse thing about the whole experience! All over priced and the food was so bad. The breakfast was awful, I mean really how hard is it to provide fresh orange juice! The one provided every morning was like watered down....I don’t even know what! We tried all the restaurants. The waiter was very helpful at dinner, he asked us how our dinner was and we had to be truthful. He asked manager to give us a refund on one meal, to which he was told no! Even though they have had loads of complaints about the meal. Eventually, he gave it to us, on one meal.
8.0 Excellent
Pros: Great location, room was very small.
Cons: Room size
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
9.0 Excellent
Pros: Loved the layout of the room, made more space with hanging furniture to use when required - loved that touch. Also ensuite was lovingly decorated, altho if we stayed longer we would have missed a bath - shower only in our room, but 3 night stay was perfect for what we wanted. Staff were excellent at front desk and for breakfast.
Cons: Breakfast room was abit small for the size of hotel, however me an my partner got a seat everytime we visited, also good selection of food but would have prefer more, pancakes/waffles not avalibe.
10.0 Excellent
Pros: Clean
Cons: Nothing
6.0 Good
Pros: Comfortable bed, fun vibe, near everything.
Cons: Website for Moxy didn’t note that Egghead restaurant was closed in the morning so that was disappointing for our group.
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
5.0 Okay
Pros:
Cons: Tokyo Style; Super Small Rooms!
8.0 Excellent
Pros: Location
Cons: Luggage storage
9.0 Excellent
Pros: nice, young, up to date, very cool
Cons: not at all
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,776 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The location was great.
Excellent
10.0
Pros: Location is ideal, the room size was very large for NYC and reasonably quiet.
Excellent
10.0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Good
7.1
Excellent
10.0
Pros: Everything was perfect during our time here. We had to leave before the end of our reservation and we received a total refund. This a really amazing service ! Special thank to Elton who helped me with my boarding pass, I’m really grateful.
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Excellent
9.0
Pros: Good hotel
Excellent
10.0
Pros: Everything
Excellent
10.0
Excellent
9.0
Pros: Distance from Penn Station and Broadway is perfect.
Details
Reviews
Overall 8.4 Excellent
Based on 8,776 reviews
Location
9.7
WiFi
8.4
Service
7.7
Room
6.9
Comfort
5.6
Value
5.4
Breakfast
4.9
Bar
4.9
Wellness Area
3.1
Location
9.7
Service
8.5
WiFi
7.1
Room
7.0
Value
5.6
Breakfast
5.4
Comfort
5.4
Bar
4.6
Wellness Area
3.1
Location
9.8
Service
8.3
Room
7.0
Value
5.8
Comfort
5.5
Breakfast
5.1
Bar
4.9
Wellness Area
2.9
Location
9.7
Service
8.0
Room
6.6
Comfort
5.5
Value
5.5
Breakfast
5.3
Amenities
4.8
Bar
4.5
Location
9.6
Service
7.7
Room
6.9
Comfort
5.6
Breakfast
5.2
Value
5.1
10.0 Excellent
Pros: The location was great.
Cons: No!
10.0 Excellent
Pros: Location is ideal, the room size was very large for NYC and reasonably quiet.
Cons: Was only there for a very short period of time - enjoyed it on all levels, so I can't say that I didn't like anything.
10.0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
10.0 Excellent
Pros: Everything was perfect during our time here. We had to leave before the end of our reservation and we received a total refund. This a really amazing service ! Special thank to Elton who helped me with my boarding pass, I’m really grateful.
Cons:
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
9.0 Excellent
Pros: Good hotel
Cons:
10.0 Excellent
Pros: Everything
Cons: Not anything
10.0 Excellent
Pros:
Cons: Gym was subpar
9.0 Excellent
Pros: Distance from Penn Station and Broadway is perfect.
Cons: Rooms are small, hotels in NYC are expensive.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Overall 8.4 Excellent
Based on 5,599 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: Great location and pleasant staff.
Excellent
8.8
Pros: I like the fact it was close to Times Square . And very clean and has a nice view .
Excellent
10.0
Pros: Quick check in. Great view.
Excellent
9.0
Pros: Amazing location
Excellent
10.0
Pros: Great stay and the staff was super helpful and professional given everything going on and even in the face of layoffs and reduced hours. I hope Hilton treats them right through all of this.
Excellent
10.0
Pros: It was right in times square,
Excellent
10.0
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Nice location! Staff was very accommodating!
Okay
5.0
Pros: Room was big, view was amazing, great location
Excellent
10.0
Pros: The rooms and workers hospitality
Okay
5.0
Pros: Only good thing was the big rooms
Details
Reviews
Overall 8.4 Excellent
Based on 5,599 reviews
Location
9.5
Wellness Area
9.4
Room
8.4
Comfort
8.1
Service
7.4
Breakfast
6.0
Food
5.8
WiFi
5.8
Value
5.4
Location
9.6
Wellness Area
9.2
Room
8.5
Comfort
8.2
Service
7.4
Food
6.0
Breakfast
6.0
Amenities
5.1
Value
4.9
WiFi
4.5
Location
9.6
Comfort
8.3
Room
8.3
Service
7.0
Breakfast
6.0
Value
5.6
Food
5.3
Amenities
5.0
WiFi
3.4
Location
9.6
Comfort
8.2
Room
8.2
Service
6.8
Breakfast
6.0
Vibe
5.7
Amenities
5.1
Value
5.0
Location
9.2
Comfort
8.1
Room
7.7
Service
7.3
Value
5.7
Food
5.6
5.0 Okay
Pros: Great location and pleasant staff.
Cons: Way over priced for room and extras!
8.8 Excellent
Pros: I like the fact it was close to Times Square . And very clean and has a nice view .
Cons: Improve bathroom Needs to be cleaned well . There were stains on the toilet and tub
10.0 Excellent
Pros: Quick check in. Great view.
Cons: No
9.0 Excellent
Pros: Amazing location
Cons:
10.0 Excellent
Pros: Great stay and the staff was super helpful and professional given everything going on and even in the face of layoffs and reduced hours. I hope Hilton treats them right through all of this.
Cons:
10.0 Excellent
Pros: It was right in times square,
Cons:
10.0 Excellent
Pros:
Cons: No
10.0 Excellent
Pros: Everything
Cons: None
10.0 Excellent
Pros: Nice location! Staff was very accommodating!
Cons:
5.0 Okay
Pros: Room was big, view was amazing, great location
Cons: Bar staff are not friendly, used their hands when handling lemons/limes to put in drinks. Unfortunately we had to move rooms for our final night as there was a noise in our original room, missing items from our belongings on return
10.0 Excellent
Pros: The rooms and workers hospitality
Cons:
5.0 Okay
Pros: Only good thing was the big rooms
Cons: Bathroom smelt cleaners talked bad about us hotel staff weren’t the friendliest they didn’t even have our booking sorted when we got there had to wait a half hour to get checked in.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.3 Excellent
Based on 4,325 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Excellent
10.0
Pros: everyone was very helpful and friendly
Excellent
9.0
Pros: Location, views
Excellent
8.0
Pros: Location.
Mediocre
2.0
Excellent
8.0
Pros: They provided a wonderful complimentary breakfast.
Excellent
10.0
Pros: The beds were comfortable, clean, and nice sized. The staff was respectful and helpful.
Excellent
10.0
Pros: Cleanliness and food in LCL restaurant was excellent.
Excellent
10.0
Pros: Great location, nice room and quiet
Good
6.0
Pros: location
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Good
7.0
Pros: The breakfast.
Details
Reviews
Overall 8.3 Excellent
Based on 4,325 reviews
Location
9.6
Wellness Area
9.1
Room
7.6
Service
7.4
WiFi
6.6
Bar
6.4
Breakfast
6.1
Value
5.2
Food
5.2
Pool
0.0
Location
9.5
Wellness Area
8.9
Service
7.0
Room
6.7
Breakfast
6.1
Vibe
5.8
Value
5.7
Amenities
5.3
Food
5.2
Location
9.6
Room
7.6
Service
7.6
Breakfast
6.6
Food
5.6
Value
5.0
Location
9.6
Service
6.8
Room
6.8
Breakfast
6.5
Bar
5.8
Vibe
5.7
Food
5.2
Value
5.0
Location
9.7
Room
7.4
Service
7.1
Vibe
5.9
Amenities
5.8
9.0 Excellent
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Cons: the elevators were very busy. And not a 4,5* stars. A good 4*.
10.0 Excellent
Pros: everyone was very helpful and friendly
Cons: no
9.0 Excellent
Pros: Location, views
Cons: Not many options at Breakfast buffet Slow elevators
8.0 Excellent
Pros: Location.
Cons: Some parts of the room looked worn out. Surprising for a 4.5 star hotel in my experience.
2.0 Mediocre
Pros:
Cons: broken bathroom lock Door too thin, too loud to fall asleep
8.0 Excellent
Pros: They provided a wonderful complimentary breakfast.
Cons:
10.0 Excellent
Pros: The beds were comfortable, clean, and nice sized. The staff was respectful and helpful.
Cons:
10.0 Excellent
Pros: Cleanliness and food in LCL restaurant was excellent.
Cons: none
10.0 Excellent
Pros: Great location, nice room and quiet
Cons: Some of the furniture was chipped and could use a quick touch up
6.0 Good
Pros: location
Cons: windows could not shut all the way so a bit noisy at night with trucks backing up and beeping - bring ear plugs
10.0 Excellent
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
7.0 Good
Pros: The breakfast.
Cons: Shower wasn't cleaned. Mirrors weren't cleaned. Vents were dirty. TV was old and dark and couldn't brighten the picture. Just a bunch of small things.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Evoking the feeling, spirit, and spontaneity of the world’s most storied metropolis, The Marmara Park Avenue is New York City, inside and out. Occupying a richly historied 21-story building that dates back to 1927, The Marmara Park Avenue is an up-and-coming landmark defined by a subtle elegance that uplifts the ordinary.
Overall 8.3 Excellent
Based on 733 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Every thing was good exert terrible mattress that they did not chande
Excellent
10.0
Pros: The service was great! Rooms were clean and comfortable.
Excellent
10.0
Pros: Large suite style rooms, beautiful interior design.
Excellent
9.2
Pros: Decor was beautiful, and the staff was so friendly!
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
9.0
Pros: Easy to deal with staff. Location.
Excellent
10.0
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Okay
5.0
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Excellent
9.0
Pros: The staff were attentive and friendly.
Good
7.5
Pros: Location
Excellent
9.0
Pros: 1. Soooo clean room. They cleaned all day even the floor. I used one slipper that is provided from hotel, But It didn’t get dirty untill I checked out! 2. Location is crazy I can go anywhere from hotel in short time. 3. All staffs are so kind and generous. If you are hesitate to stay in this hotel, Don’t!
Excellent
9.0
Pros: Staff is amazing
Details
Reviews
Overall 8.3 Excellent
Based on 733 reviews
Location
9.6
WiFi
8.8
Vibe
8.5
Wellness Area
8.3
Bar
8.3
Service
8.0
Pool
7.9
Breakfast
7.5
Room
7.4
Location
9.7
Wellness Area
8.3
Service
8.1
Pool
8.0
Room
7.5
Cleanliness
7.2
Comfort
7.2
Location
9.5
Service
8.1
Comfort
7.0
Room
6.7
Cleanliness
6.6
Room
5.9
Service
8.1
Room
6.4
7.0 Good
Pros: Every thing was good exert terrible mattress that they did not chande
Cons: Mattress
10.0 Excellent
Pros: The service was great! Rooms were clean and comfortable.
Cons:
10.0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
9.2 Excellent
Pros: Decor was beautiful, and the staff was so friendly!
Cons: Skyline View from the balcony was mainly blocked by building, but that’s any city! Especially being smack in the center.
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
9.0 Excellent
Pros: Easy to deal with staff. Location.
Cons: Definitely could hear the neighbors ;)
10.0 Excellent
Pros: Rooms are beautiful, and have kitchenettes. Staff are hospitable and helpful. You can schedule when you want your room cleaned. Nice Nespresso machine in room for morning coffee.
Cons: No. Nicest hotel I've been to in New York.
5.0 Okay
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Cons:
9.0 Excellent
Pros: The staff were attentive and friendly.
Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.
7.5 Good
Pros: Location
Cons: Elevator’s small. Needs update maybe mirrors . Very slow
9.0 Excellent
Pros: 1. Soooo clean room. They cleaned all day even the floor. I used one slipper that is provided from hotel, But It didn’t get dirty untill I checked out! 2. Location is crazy I can go anywhere from hotel in short time. 3. All staffs are so kind and generous. If you are hesitate to stay in this hotel, Don’t!
Cons: The sounds of machines, like hitter and refrigerator. Need to be improved for cozy nights.
9.0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
Evoking the feeling, spirit, and spontaneity of the world’s most storied metropolis, The Marmara Park Avenue is New York City, inside and out. Occupying a richly historied 21-story building that dates back to 1927, The Marmara Park Avenue is an up-and-coming landmark defined by a subtle elegance that uplifts the ordinary.
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 5,359 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location near Times Square
Excellent
10.0
Excellent
9.0
Pros: The location and staff. The daily $35 charge (on top of what you paid for the room) for in-house fees was a bit much. We did order something small from room service just to get some of that back, but we didn't need it.
Excellent
10.0
Pros: Bed
Excellent
8.0
Pros: Location
Excellent
8.8
Pros: The bed was super comfortable
Excellent
9.0
Pros: Great newly renovated room. Location is amazing. Parking, hotel, dinner, show all within 2 blocks.
Excellent
9.0
Pros: Great location, great views of city, friendly staff and lovely room
Good
7.0
Pros: the staff at the hotel were lovely and check in and check out very easy.
Excellent
10.0
Pros: Travelled for 4 nights with mum. Perfect location, close to Times Square and the subway but not so close in the centre that it’s too loud. Our high floor (30) double x double room was perfect. No noise (from the street or neighbours or elevators!), the most comfortable beds I’ve had the pleasure of sleeping in! Lots of room, friendly and professional staff. All queries and questions were always promptly answered and help was given. Quick lifts, great door staff and always cheerful on your arrival back to the hotel. Large rooms - for this location especially. Fabulous shower. Safe and wardrobe space in the room. Just perfect. The views were fantastic. Some of the city and some of the river!
Excellent
10.0
Pros: Clean. Great location friendly staff
Excellent
9.6
Pros: My absolute fave hotel in Hell’s Kitchen when I can afford it.
Details
Reviews
Overall 8.2 Excellent
Based on 5,359 reviews
Location
9.6
WiFi
8.1
Room
7.3
Service
6.8
Cleanliness
6.0
Breakfast
5.7
Value
3.6
Location
9.8
Service
7.2
Room
6.9
WiFi
6.8
Bar
6.3
Cleanliness
6.1
Breakfast
5.9
Vibe
5.5
Value
3.8
Location
9.4
Room
7.8
Comfort
7.2
Bar
7.0
Service
6.7
Breakfast
5.4
Vibe
5.3
Value
4.0
Location
9.6
Service
6.7
Room
6.5
Cleanliness
6.0
Location
9.6
Service
7.1
Room
6.8
9.0 Excellent
Pros: Location near Times Square
Cons: Food and drinks were expensive. We found an excellent restaurant Marseilles on corner of 44th St. and 9th Ave.
10.0 Excellent
Pros:
Cons: Elevator key cards never worked
9.0 Excellent
Pros: The location and staff. The daily $35 charge (on top of what you paid for the room) for in-house fees was a bit much. We did order something small from room service just to get some of that back, but we didn't need it.
Cons: The rooms need fixture updates: Lights, chairs, curtains.
10.0 Excellent
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
8.0 Excellent
Pros: Location
Cons: My reservation did not appear at front desk, and have to wait until available room.
8.8 Excellent
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
9.0 Excellent
Pros: Great newly renovated room. Location is amazing. Parking, hotel, dinner, show all within 2 blocks.
Cons: Gym is temporarily located in a conference room in the basement right now so limited.
9.0 Excellent
Pros: Great location, great views of city, friendly staff and lovely room
Cons:
7.0 Good
Pros: the staff at the hotel were lovely and check in and check out very easy.
Cons: our room was very dusty? all of the surfaces were coated in dust. unless we got a room that hasn't been stayed in for a while. I'm confused why such big hotel would leave all the surfaces coated in dust.
10.0 Excellent
Pros: Travelled for 4 nights with mum. Perfect location, close to Times Square and the subway but not so close in the centre that it’s too loud. Our high floor (30) double x double room was perfect. No noise (from the street or neighbours or elevators!), the most comfortable beds I’ve had the pleasure of sleeping in! Lots of room, friendly and professional staff. All queries and questions were always promptly answered and help was given. Quick lifts, great door staff and always cheerful on your arrival back to the hotel. Large rooms - for this location especially. Fabulous shower. Safe and wardrobe space in the room. Just perfect. The views were fantastic. Some of the city and some of the river!
Cons: The only thing would be to be able to use the daily report fees in one purchase instead of 10 per day. But that’s a small complaint as I would 100% stay here again.
10.0 Excellent
Pros: Clean. Great location friendly staff
Cons: Nothing
9.6 Excellent
Pros: My absolute fave hotel in Hell’s Kitchen when I can afford it.
Cons:
InterContinental - New York Times Square is centrally located in New York, a 3-minute walk from Times Square and 13 minutes by foot from Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Overall 8.1 Excellent
Based on 13,229 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: The location was fantastic!!!
Excellent
8.0
Pros: Very comfortable room in a great location. The staff were very helpful and we loved the big shower. Would visit again
Good
6.0
Pros: Room was good
Good
6.0
Pros: Location
Excellent
10.0
Pros: Excellent location. Staff was amazing
Excellent
8.0
Pros: Considering the time we went to NYC (Covid-19 outbreak) the hotel and staff was amazing. The location was perfect and already thinking of planning a trip back. Being in the middle meant finding food very easy. We where able to check out early with no problems. Cant wait to go back !
Excellent
9.0
Pros: Location & welcoming staff
Excellent
10.0
Pros: The standard of the room is perfect, and well organized.
Good
6.0
Pros: The location was close to all things Broadway. Short walking distance to the 1 train.
Excellent
9.0
Pros: every thing
Excellent
9.0
Pros: Beds were comfortable. It was quiet on the 16th floor. Snacks available in the lobby area. We were given a fan after finding out we could not adjust our thermostat. Convenient location to restaurants and theaters.
Good
7.0
Pros: Location was close to Times Square
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Details
Reviews
Overall 8.1 Excellent
Based on 13,229 reviews
Location
9.6
WiFi
8.1
Wellness Area
7.6
Service
7.4
Breakfast
6.7
Room
6.3
Cleanliness
6.0
Value
4.6
Vibe
4.0
Location
9.6
Service
7.3
Breakfast
7.1
WiFi
6.9
Cleanliness
6.0
Food
6.0
Room
5.6
Value
5.0
Amenities
4.5
Vibe
2.9
Location
9.8
Comfort
8.0
Service
7.3
Breakfast
6.9
Room
6.8
Cleanliness
5.8
Amenities
5.3
Value
4.4
Vibe
2.9
Location
9.3
Bar
7.6
Service
7.2
Comfort
7.0
Room
6.7
Breakfast
6.1
Amenities
5.3
Cleanliness
5.3
Value
4.8
Vibe
3.9
Location
9.5
Service
6.7
Breakfast
6.5
Room
5.6
Cleanliness
5.2
Value
4.4
Vibe
3.0
9.6 Excellent
Pros: The location was fantastic!!!
Cons: They charged my card, but there was still a hold of the same amount. This caused problems! You shouldn’t hold and charge also!
8.0 Excellent
Pros: Very comfortable room in a great location. The staff were very helpful and we loved the big shower. Would visit again
Cons:
6.0 Good
Pros: Room was good
Cons: Very poor attitude of telephone operator who was very negative when I needed assistance. The Resort fees was a waste of money because when I tried to make use of free local and international calls, the telephone operator didn't assist.
6.0 Good
Pros: Location
Cons: Rooms too small, shower always cold, shower curtain dirty. Not ideal for 14 nights stay.
10.0 Excellent
Pros: Excellent location. Staff was amazing
Cons:
8.0 Excellent
Pros: Considering the time we went to NYC (Covid-19 outbreak) the hotel and staff was amazing. The location was perfect and already thinking of planning a trip back. Being in the middle meant finding food very easy. We where able to check out early with no problems. Cant wait to go back !
Cons:
9.0 Excellent
Pros: Location & welcoming staff
Cons: A lot of construction... and no mini refrigerator.
10.0 Excellent
Pros: The standard of the room is perfect, and well organized.
Cons: I like everything
6.0 Good
Pros: The location was close to all things Broadway. Short walking distance to the 1 train.
Cons: The WiFi was terrible and we tried to eat at the restaurant in the hotel but sat for 15 minutes in an empty restaurant with no service. It wasn’t until we got up to leave that any even noticed we were there, after being seated by the hostess.
9.0 Excellent
Pros: every thing
Cons: none
9.0 Excellent
Pros: Beds were comfortable. It was quiet on the 16th floor. Snacks available in the lobby area. We were given a fan after finding out we could not adjust our thermostat. Convenient location to restaurants and theaters.
Cons: The thermostat for the room was not adjustable. The window only opened about 3 inches from the bottom and no air came into the room. However, once housekeeping provided us with a fan, we were able to cool down the room the second night.
7.0 Good
Pros: Location was close to Times Square
Cons: Would’ve been nice to know that all New York Downtown parking is valet and a family van is considered oversized and will be charged $30 extra.
With a stay at Crowne Plaza Times Square Manhattan, you'll be centrally located in New York, steps from Walter Kerr Theatre and Ambassador Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8.1 Excellent
Based on 10,592 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: The location & restaurant.
Good
7.0
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Excellent
10.0
Pros: Location, staff and concierge
Excellent
8.0
Pros: Nice comfortable rooms. Lots of food choices in the hotel. Gym was nice. What was the best surprise is they actually give you a credit for the whole $30 "destination fee", instead of some other hotels that charge you $50 and give you a $10 credit.
Good
6.0
Excellent
8.0
Pros: Breakfast was the best part - wonderful!
Excellent
9.0
Pros: The location was ideal. Our conference was at the hotel and it was close to everything we wanted to add to our trip.
Good
6.7
Pros: Cleaness is an issue
Excellent
8.0
Pros: Location
Good
6.0
Pros: I liked the location
Excellent
9.0
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Mediocre
3.0
Pros: Close to Radio City
Details
Reviews
Overall 8.1 Excellent
Based on 10,592 reviews
Location
9.5
Wellness Area
8.8
Breakfast
8.1
Service
6.8
WiFi
6.6
Amenities
6.5
Cleanliness
6.2
Room
6.2
Food
5.9
Bar
5.7
Value
4.5
Location
9.5
Wellness Area
8.9
Breakfast
8.6
Service
6.1
Food
5.9
Cleanliness
5.5
Room
5.4
Bar
5.3
Vibe
5.2
WiFi
5.2
Value
4.1
Location
9.6
Breakfast
8.0
Service
6.5
Cleanliness
5.9
Food
5.6
Room
5.0
Vibe
4.9
Value
4.8
Location
9.6
Breakfast
8.3
Service
6.0
Room
5.8
Food
5.8
Cleanliness
5.7
Vibe
5.1
Value
4.6
Location
9.6
Breakfast
8.0
Service
7.1
Food
6.0
Room
5.5
Vibe
5.1
Value
5.0
9.2 Excellent
Pros: The location & restaurant.
Cons: The beds where very worn out.
7.0 Good
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Cons: Would have liked a more inviting room and better window view.
10.0 Excellent
Pros: Location, staff and concierge
Cons: Parking was not easy To locate but it all worked out
8.0 Excellent
Pros: Nice comfortable rooms. Lots of food choices in the hotel. Gym was nice. What was the best surprise is they actually give you a credit for the whole $30 "destination fee", instead of some other hotels that charge you $50 and give you a $10 credit.
Cons: No refrigerator in the room
6.0 Good
Pros:
Cons: Noise
8.0 Excellent
Pros: Breakfast was the best part - wonderful!
Cons:
9.0 Excellent
Pros: The location was ideal. Our conference was at the hotel and it was close to everything we wanted to add to our trip.
Cons: The lighting in the room is not pleasant. That is all.
6.7 Good
Pros: Cleaness is an issue
Cons: Excellent hospitality
8.0 Excellent
Pros: Location
Cons: Prices for water, coffee. Should have bottle water for free for honors members. And complimentary coffee.
6.0 Good
Pros: I liked the location
Cons: Room very HOT. Could not get below 75 degrees, staff said no way to fix other than open windows. No coffee in room, line at coffee shop extremely long. They charge $5/bag to check bags with bellhop.
9.0 Excellent
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Cons: Coffee in the room would be nice or at least some way to warm hot water for tea/coffee in the room.
3.0 Mediocre
Pros: Close to Radio City
Cons: Food was awful, AC did not work, Beds were very uncomfortable
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 10,385 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Very well located, close to Subway entrance that you can use to go or come from the airport. Room was small but comfortable and clean. The people at the entrance desk were very helpful. There's a rooftop were you can spend some time at the end of the day enjoying nice views of the city and there's a bar next to the ground floor with very good atmosphere. It's definitely a place that we'll repeat in the future
Poor
1.0
Pros: The location is the only good thing about the hotel.
Good
7.0
Pros: Good vibe. Really good staff. Good location.
Excellent
9.0
Pros: I spent 2 nights in Pod 51, I liked the location and style of the hotel, everything seemed new and clean.
Excellent
9.0
Pros: Location
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
10.0
Pros: We had to checkout 5 days earlier because of the covid-19, and the hotel was fair, and didn't charge us whole 10 days. The staff was excellent during the stay, hotel room was clean.
Poor
1.0
Pros: Nothing place is small staff was terrible
Excellent
8.0
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Mediocre
2.0
Pros: It was clean.
Mediocre
3.0
Pros: Good location and rooms are as advertised. In this location you can pay crazy money so if you are a solo traveler this could be ideal. Rooms don’t have a WC but do have a sink.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 10,385 reviews
Location
9.6
WiFi
8.8
Food
8.3
Vibe
8.1
Service
8.1
Amenities
7.4
Room
5.7
Breakfast
4.9
Comfort
2.6
Location
9.5
Service
8.4
Food
8.3
Vibe
8.2
Amenities
7.7
WiFi
7.7
Breakfast
4.9
Room
4.7
Comfort
2.0
Location
9.6
Service
8.8
Food
8.4
Amenities
8.1
Vibe
8.1
WiFi
7.9
Room
6.1
Breakfast
4.7
Comfort
3.0
Location
9.6
Food
8.6
Vibe
8.0
Service
7.9
WiFi
7.6
Amenities
6.8
Room
5.8
Breakfast
4.6
Comfort
2.8
Location
9.6
Food
8.6
Service
7.7
Amenities
6.7
Room
5.4
Comfort
2.7
9.0 Excellent
Pros: Very well located, close to Subway entrance that you can use to go or come from the airport. Room was small but comfortable and clean. The people at the entrance desk were very helpful. There's a rooftop were you can spend some time at the end of the day enjoying nice views of the city and there's a bar next to the ground floor with very good atmosphere. It's definitely a place that we'll repeat in the future
Cons: In order to say something, the room was small but it's not a big deal, specially when you use the room only for rest. Maybe the only thing that we missed most is a little fridge.
1.0 Poor
Pros: The location is the only good thing about the hotel.
Cons: Staff was terrible,really mean.They were lying at check in that we are fully booked trying to assign a room with a bathroom outside. They turned off AC until 5am,we were cold. When my gf called front desk he was yelling that we cannot do anything with it
7.0 Good
Pros: Good vibe. Really good staff. Good location.
Cons: The room was a bit tight for space but definitely comfortable and had everything you needed, minus tea/coffee making facilities.
9.0 Excellent
Pros: I spent 2 nights in Pod 51, I liked the location and style of the hotel, everything seemed new and clean.
Cons:
9.0 Excellent
Pros: Location
Cons: The facilities are not as seen in the photos and each room should have its bathroom, sharing a bathroom with people you do not know is uncomfortable
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
10.0 Excellent
Pros: We had to checkout 5 days earlier because of the covid-19, and the hotel was fair, and didn't charge us whole 10 days. The staff was excellent during the stay, hotel room was clean.
Cons: Do to covid-19, we had to checkout 5 days earlier.
1.0 Poor
Pros: Nothing place is small staff was terrible
Cons: Everything
8.0 Excellent
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Cons: The door to the room had no soundproofing, and the hallway noise could be annoying at times. I suggest noise reducing rubber strips around the door and a door sweep to better soundproof the room.
2.0 Mediocre
Pros: It was clean.
Cons: The room that I reserved and the room that I was given were two different things. My husband and I were expecting at least a full bed, but were given bunk beds. The room did not even have its own toilet and shower!
3.0 Mediocre
Pros: Good location and rooms are as advertised. In this location you can pay crazy money so if you are a solo traveler this could be ideal. Rooms don’t have a WC but do have a sink.
Cons: Left some rather expensive sunglasses at reception. Despite multiple emails no one bothered to reply. Not hard to respond to something as basic as that. It’s cheap butt probably wont stay there again. Small things.
8.0 Excellent
Pros: Location
Cons: Beds
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Overall 8.0 Excellent
Based on 2,796 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The location was good. The room was wonderful, i had a nice window/room view. The bed was so SUPER comfortable. The bathroom and shower was AMAZING! I will be booking again in the future. The front desk staff was awesome.
Okay
4.0
Pros: This hotel is in a great location
Excellent
10.0
Pros: They were very accommodating to me!
Good
7.1
Pros: Location, friendly staff, decent bed.
Excellent
10.0
Pros: The room was comfortable and clean, and it was easy to find.
Excellent
10.0
Pros: Quick and easy check in
Poor
1.0
Pros: Nothing
Excellent
9.0
Pros: location, cleanliness
Excellent
10.0
Pros: Nice hotel, big and spacious room, clean and with amenities you need. 24hrs front desk, friendly staff. Superb location.
Good
7.0
Pros: The staff were very helpful and polite. Location is everything though a short walk to Times Square and Madison Square Garden at your door step not bad neighbours to keep! Close to all the shops nearby so if anything is needed only a 5 minute walk if that. Great brunch spots nearby too I.e. short 5-10 mins walk. Overall the location for this property really seals the deal for me!
Mediocre
3.0
Excellent
8.0
Pros: Location Value for price
Details
Reviews
Overall 8.0 Excellent
Based on 2,796 reviews
Location
9.4
WiFi
8.3
Service
8.0
Room
6.6
Bar
5.5
Amenities
4.9
Food
4.9
Breakfast
3.1
Wellness Area
2.1
Location
9.5
Service
8.3
Room
6.5
Bar
5.6
Comfort
4.9
Amenities
4.9
Food
4.8
Vibe
4.7
Location
9.2
Cleanliness
8.0
Service
7.8
Room
7.3
Vibe
5.5
Amenities
5.1
Bar
5.0
Food
4.4
Location
9.5
Service
7.8
Room
5.2
Amenities
5.1
Bar
4.9
Comfort
4.6
Food
4.5
Location
9.4
Service
8.2
Value
5.9
Room
5.8
Comfort
5.5
10.0 Excellent
Pros: The location was good. The room was wonderful, i had a nice window/room view. The bed was so SUPER comfortable. The bathroom and shower was AMAZING! I will be booking again in the future. The front desk staff was awesome.
Cons: Rooms should have a microwave and alcoholic mini bar.
4.0 Okay
Pros: This hotel is in a great location
Cons: The beds did not have comforters or even bed skirts and the wallpaper was peeling. Staff was not welcoming or pleasant, and we were offered no help with our bags.
10.0 Excellent
Pros: They were very accommodating to me!
Cons: Nothing :)
7.1 Good
Pros: Location, friendly staff, decent bed.
Cons: Lots of construction work outside. Busy street which woke us up multiple times. Only found out on arrival the restaurant was out of action.
10.0 Excellent
Pros: The room was comfortable and clean, and it was easy to find.
Cons: I liked everything.
10.0 Excellent
Pros: Quick and easy check in
Cons: Just one night. No problems
1.0 Poor
Pros: Nothing
Cons: Everything
9.0 Excellent
Pros: location, cleanliness
Cons:
10.0 Excellent
Pros: Nice hotel, big and spacious room, clean and with amenities you need. 24hrs front desk, friendly staff. Superb location.
Cons:
7.0 Good
Pros: The staff were very helpful and polite. Location is everything though a short walk to Times Square and Madison Square Garden at your door step not bad neighbours to keep! Close to all the shops nearby so if anything is needed only a 5 minute walk if that. Great brunch spots nearby too I.e. short 5-10 mins walk. Overall the location for this property really seals the deal for me!
Cons: I found it to be a bit underwhelming for a Hilton. The lobby is small and so are the standard rooms, the air conditioning unit was very loud given the small size of the room but I suppose you just learn to deal with it. My partner felt the bed was not that comfortable either. The restaurant was closed for the duration of our stay so that was disappointing but just bad luck on our part. I feel this hotel is good to stay if you are not expecting anything fancy and just want a bed to recharge the batteries for a busy day out in the NYC streets and avenues.
3.0 Mediocre
Pros:
Cons: No restaurant on premises. Under construction and I was not aware of that when I booked. Had I known I would have never booked this hotel
8.0 Excellent
Pros: Location Value for price
Cons: Just a typical Hilton, nothing all that special
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 13,078 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: It was very clean, charming, cozy, and the staff was welcoming and very helpful.
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Excellent
8.0
Pros: The bed was comfy the location was great.
Excellent
10.0
Pros: Design, amenities, friendliness, sleek room design, Yotel TV channels, yobot, and very comfortable pillows
Excellent
9.0
Pros: location.
Excellent
10.0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Poor
1.0
Pros: Location
Okay
5.0
Pros: The close proximity to everything
Excellent
9.0
Pros: The resort is mostly quiet and employees are attentive
Good
6.0
Pros: Comfy bed.
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Excellent
8.3
Pros: The front desk was nice and efficient.
Details
Reviews
Overall 7.9 Good
Based on 13,078 reviews
Location
9.5
Vibe
8.7
Service
7.3
WiFi
7.1
Breakfast
6.4
Cleanliness
6.1
Room
5.8
Comfort
3.8
Location
9.6
Service
7.4
Breakfast
6.4
Cleanliness
6.2
Room
6.0
WiFi
5.7
Value
4.8
Comfort
4.3
Location
9.5
Vibe
9.0
Service
7.3
Breakfast
6.4
Cleanliness
6.3
Room
5.6
WiFi
5.4
Comfort
4.2
Location
9.2
Breakfast
6.5
Service
6.3
Value
6.0
Cleanliness
5.8
Room
5.5
WiFi
5.0
Comfort
3.6
Location
9.3
Service
7.1
Room
6.8
Breakfast
6.0
Cleanliness
6.0
WiFi
5.5
Comfort
4.9
10.0 Excellent
Pros: It was very clean, charming, cozy, and the staff was welcoming and very helpful.
Cons: Not really. Maybe a coffee machine in the room would have been good :)
10.0 Excellent
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
8.0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
10.0 Excellent
Pros: Design, amenities, friendliness, sleek room design, Yotel TV channels, yobot, and very comfortable pillows
Cons: Loved it
9.0 Excellent
Pros: location.
Cons: Extra charge for Hotel fee.
10.0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
1.0 Poor
Pros: Location
Cons: So bad. Highly not recomended . Payed 455 usd for 3 nights , payed for nothing. Disappointed . Bad experience.
5.0 Okay
Pros: The close proximity to everything
Cons: The staff were not helpful. Tried To check out early due to Covid 19 and staff said they couldn’t help. Upon check out 3 days earlier than expected staff ensured us we would get money back from the remaining days. Three days later no money and multiple emails asking us to check out !
9.0 Excellent
Pros: The resort is mostly quiet and employees are attentive
Cons: They didn’t clean the room on one of the nights
6.0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9.7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
8.3 Excellent
Pros: The front desk was nice and efficient.
Cons: A cleaning lady was nothing but rude to my friend and I.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 16,297 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: The location was great and the room was comfortable.
Mediocre
3.0
Pros: Nothing
Mediocre
3.0
Pros: Really liked the central location. Easy walk to most places
Okay
5.0
Pros: Location
Excellent
8.0
Pros: Location and the inside is so nice
Poor
1.0
Pros: Location.
Poor
1.0
Pros: The location!!!! Because it was close to the places that I want to visit.
Good
7.0
Pros: The location is great if you plan to attend Broadway shows. Most restaurants will doordash here.
Okay
5.0
Pros: Location
Poor
1.0
Pros: Horrible hotel. Dirty. Inconsiderate staff refused to help. A/C loud banging every 2 hours. Will NEVER recommend
Okay
4.0
Pros: Location was great, staff was friendly
Mediocre
3.0
Pros: Location
Details
Reviews
Overall 7.2 Good
Based on 16,297 reviews
Location
9.6
WiFi
7.5
Service
6.0
Vibe
5.4
Room
4.6
Breakfast
4.4
Cleanliness
3.6
Amenities
3.4
Comfort
2.9
Location
9.7
WiFi
6.4
Service
6.1
Breakfast
5.1
Vibe
4.7
Room
4.1
Amenities
3.1
Cleanliness
2.7
Comfort
2.5
Location
9.5
WiFi
5.9
Service
5.5
Value
5.0
Vibe
4.5
Room
4.2
Breakfast
3.8
Cleanliness
3.1
Amenities
2.9
Comfort
2.7
Location
9.5
Service
5.3
Value
5.1
Vibe
4.6
Room
4.4
Breakfast
4.0
Cleanliness
3.4
Amenities
3.1
Comfort
2.6
Location
9.7
Service
5.8
Room
4.6
Breakfast
4.4
Vibe
4.2
Cleanliness
3.5
Comfort
3.1
Amenities
2.9
9.0 Excellent
Pros: The location was great and the room was comfortable.
Cons: The elevators often take a long time to arrive.
3.0 Mediocre
Pros: Nothing
Cons: Everything. The hotel has a funny smell. It was non-smoking yet our room smelt like smoke. The sheets and bed just felt cheap like a college dorm room bed. There was a bug on the bed so who knows. The carpet looked like it had not been vacuumed etc.
3.0 Mediocre
Pros: Really liked the central location. Easy walk to most places
Cons: The staff was not nice, undisclosed costs, and cleanliness.
5.0 Okay
Pros: Location
Cons: Was not that clean and it looks like it needs some up-keeping
8.0 Excellent
Pros: Location and the inside is so nice
Cons: No quick check in
1.0 Poor
Pros: Location.
Cons: Staff is very rude not professional.
1.0 Poor
Pros: The location!!!! Because it was close to the places that I want to visit.
Cons: The very small room, duty, and stinky.
7.0 Good
Pros: The location is great if you plan to attend Broadway shows. Most restaurants will doordash here.
Cons: The housekeeping changed the towels when they refreshed the room. They did not change the sheets proven by the spots on my daughter's bed. The elevators are small and didn't appeared to be cleaned often.
5.0 Okay
Pros: Location
Cons: I was moved to another room due to the unit blowing heat. The 2nd room was similar...hot, I was told that it was fixed but I just slept with the window open which wasn't the best due to noise. The staff was friendly in the situation
1.0 Poor
Pros: Horrible hotel. Dirty. Inconsiderate staff refused to help. A/C loud banging every 2 hours. Will NEVER recommend
Cons: Hated it. Doors not working. Requests to staff ignored. Dirty room, light bulbs not working, outlets not working, A/C loud rattling banging every 2 hours. No fridge in room when paid for, never brought.
4.0 Okay
Pros: Location was great, staff was friendly
Cons: Had billing issues we currently have over $600 pending in our bank account due to billing errors by the front staff. The room could have been cleaned and maintained better lots of stains and chips on furniture
3.0 Mediocre
Pros: Location
Cons: Dirty rooms, need to be maintained better
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 9,793 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: not very much
Okay
4.0
Pros: The lobby was nice but the rooms were pods
Excellent
10.0
Pros: Cleaning
Excellent
10.0
Pros: The staff were very nice, and took such good care of us! The room was small, but it worked perfect for me & my husband! The.bed was so comfortable, and we slept like babies! Thank you for making our first New York trip, a very good memory!
Okay
5.0
Pros: Location N Lobbby
Good
6.0
Pros: Staff was excellent and Location!
Okay
4.0
Pros: The location in town and the lobby
Poor
1.0
Pros: Location
Okay
5.0
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Excellent
10.0
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Poor
1.0
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Mediocre
3.0
Pros: The location was great.
Details
Reviews
Overall 7.2 Good
Based on 9,793 reviews
Location
9.6
WiFi
7.6
Service
6.8
Value
5.2
Cleanliness
4.6
Breakfast
4.4
Bar
4.3
Room
3.6
Food
3.5
Comfort
2.1
Location
9.6
Service
6.9
WiFi
6.5
Breakfast
5.5
Cleanliness
4.8
Bar
4.8
Food
3.6
Room
3.4
Comfort
2.0
Location
9.7
Service
7.1
Cleanliness
4.9
Value
4.7
Breakfast
3.8
Food
3.6
Room
3.4
Comfort
2.1
Location
9.6
Service
6.8
Vibe
6.4
Cleanliness
4.6
Room
4.1
Breakfast
4.0
Food
3.8
Comfort
2.4
Location
9.3
Service
6.8
Value
5.1
Breakfast
4.5
Cleanliness
4.2
Food
3.5
Room
3.4
Comfort
2.3
6.0 Good
Pros: not very much
Cons: Chambermaid never took care of the room
4.0 Okay
Pros: The lobby was nice but the rooms were pods
Cons: The rooms were too small for the price it looked like a pod
10.0 Excellent
Pros: Cleaning
Cons: No
10.0 Excellent
Pros: The staff were very nice, and took such good care of us! The room was small, but it worked perfect for me & my husband! The.bed was so comfortable, and we slept like babies! Thank you for making our first New York trip, a very good memory!
Cons: Everything was excellent, except the rain, but only God could fix that.
5.0 Okay
Pros: Location N Lobbby
Cons: Check in guys rude
6.0 Good
Pros: Staff was excellent and Location!
Cons: The room’s were too small!!
4.0 Okay
Pros: The location in town and the lobby
Cons: The small rooms and the fact that we were told we would have two double beds when we in fact had one small double bed whihc was definitely too small for 4 people... Which was common since they had multiple guests sleeping in the lobby.
1.0 Poor
Pros: Location
Cons: Minuscule room with one double bed. No coffee in room. This should NOT be rated as a four star hotel.
5.0 Okay
Pros: the location of the hotel is within walking distance to any of the Broadway shows, shopping, and sightseeing. It is very close to restaurant row where you have a choice of dining at over 30 restaurants.
Cons: there are long lines of people waiting to check-in so it does take some time. There is no coffee service available in the room or lobby. If you want coffee in the mornings before 9 a.m. you have to walk down the street to Dunkin Donuts. No frills in room!
10.0 Excellent
Pros: Great location. All the staff, especially the maid staff, were very friendly and helpful. Stay there was most comfortable for e in all respects.
Cons: Not a thing.
1.0 Poor
Pros: Price but it was not worth it. It was the worst hotel experience I have ever had in NY.
Cons: I could not get more than lukewarm water in my bathroom. The bathroom sink was not easy to use. The shower would not drain properly. The thermostat did not work. Intermittent WiFi! Overpriced grab and go packaged food is not a restaurant.
3.0 Mediocre
Pros: The location was great.
Cons: The customer service was horrible. I payed for a King size bed and was given a room with a full size bed. Waited over over 30 minutes in line to check in. The hotel only had one person working the counter.
A stay at Paramount Times Square places you in the heart of New York, steps from Times Square and Richard Rodgers Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
Overall 7.1 Good
Based on 15,551 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Everything.
Excellent
9.0
Pros: Location was great
Excellent
8.0
Pros: Location, lobby, restaurants
Excellent
8.0
Pros: Location and restaurant.
Poor
1.0
Pros: The concierge staff were nice
Excellent
8.0
Pros: The decor. the concierge was very helpful.
Excellent
8.0
Pros: Its location and the friendly staff.
Excellent
10.0
Pros: Location Friendly Staff Iconic NY Hotel Affordable Parking Nearby The Bar
Excellent
9.0
Pros: Location
Okay
5.0
Good
6.0
Pros: The location was great.
Mediocre
3.0
Pros: Location, the cleaning staff does the best they can given the circumstances.
Details
Reviews
Overall 7.1 Good
Based on 15,551 reviews
Location
9.7
Bar
6.0
Service
6.0
WiFi
5.9
Vibe
5.7
Food
5.5
Breakfast
4.7
Value
4.1
Cleanliness
3.8
Comfort
3.7
Room
3.6
Wellness Area
3.1
Location
9.6
Service
6.0
Vibe
5.6
Bar
5.6
WiFi
5.5
Food
5.4
Breakfast
4.8
Value
4.0
Cleanliness
3.3
Comfort
3.3
Room
3.2
Wellness Area
3.1
Location
9.8
Bar
6.0
Food
5.6
Service
5.4
Vibe
4.9
WiFi
4.7
Breakfast
4.4
Cleanliness
4.3
Comfort
3.8
Room
3.6
Value
3.6
Wellness Area
3.1
Location
9.8
Service
5.4
Food
5.3
Vibe
4.9
Breakfast
4.6
Value
4.3
WiFi
3.8
Cleanliness
3.6
Comfort
3.4
Room
3.2
Location
9.5
Service
6.0
Bar
5.7
Vibe
5.3
Food
5.0
Breakfast
4.6
Comfort
4.1
WiFi
4.1
Cleanliness
3.8
Value
3.8
Room
3.6
10.0 Excellent
Pros: Everything.
Cons:
9.0 Excellent
Pros: Location was great
Cons: No WiFi in room
8.0 Excellent
Pros: Location, lobby, restaurants
Cons: Room is a bit old , bathroom especialy, heating so loud, old windows
8.0 Excellent
Pros: Location and restaurant.
Cons:
1.0 Poor
Pros: The concierge staff were nice
Cons: the room was too small. The other guests were loud , rude and played loud music all night
8.0 Excellent
Pros: The decor. the concierge was very helpful.
Cons: Toilet didn't work properly, response was slow, but manager got it fixed day I left. She was helpful.
8.0 Excellent
Pros: Its location and the friendly staff.
Cons: I wish there had been a coffee maker.
10.0 Excellent
Pros: Location Friendly Staff Iconic NY Hotel Affordable Parking Nearby The Bar
Cons:
9.0 Excellent
Pros: Location
Cons: Bathrooms are very dated
5.0 Okay
Pros:
Cons: very dingy
6.0 Good
Pros: The location was great.
Cons: I did not get the room I paid for
3.0 Mediocre
Pros: Location, the cleaning staff does the best they can given the circumstances.
Cons: The room was unbearably hot, the decor very dated, the maintenance of the windows, the window AC unit and the cleanliness of the outside of the windows was simply unacceptable.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 3,676 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3.0
Pros: The excellent friendly staff from the front desk, to the housekeeper to the baggage check guy and the lobby, was nice.
Good
6.0
Pros: Location excellent. The bed was comfy. Shower was good with nice toiletries provided.
Poor
1.0
Pros: Extreme disappointment as the construction site beside my hotel room window sledge hammer all night and it was impossible to sleep with this constant noise all night...the staff should of warn me or at least not out anyone on this side of the hotel.
Mediocre
2.0
Pros: How close it was to Time Square
Excellent
10.0
Pros: Everything! Just a lovely place
Mediocre
3.0
Pros: The location - thats it. A 10 second walk to Times Square with numerous attractions within walking distance as well as good transport links to others.
Mediocre
2.0
Pros: The staff were friendly.
Good
6.3
Pros: The location
Good
7.0
Pros: Bed was extremely comfy
Excellent
10.0
Pros: Perfect location clean room
Mediocre
2.0
Pros: The location was fantastic and most of the staff were very helpful.
Good
7.9
Pros: People were very he on Paul and friendly. Bed was comfortable; shower was hot. Great location!
Details
Reviews
Overall 6.9 Good
Based on 3,676 reviews
Location
9.5
Service
7.9
Cleanliness
5.4
Food
5.4
WiFi
5.3
Breakfast
4.7
Room
3.9
Amenities
3.0
Comfort
2.6
Bar
2.2
Wellness Area
1.8
Location
9.4
Service
8.2
Vibe
5.7
Food
5.4
Cleanliness
5.3
Breakfast
4.9
Room
4.1
WiFi
3.6
Comfort
3.0
Amenities
2.5
Location
9.5
Service
7.7
Food
5.9
Vibe
5.4
Breakfast
5.1
Cleanliness
5.0
Room
3.8
WiFi
3.3
Comfort
2.5
Amenities
2.4
Location
9.6
Service
8.0
Value
6.9
Cleanliness
5.5
Vibe
5.5
Room
3.5
Amenities
2.9
Comfort
2.8
Location
9.4
Service
7.8
Room
3.2
Amenities
2.7
Comfort
2.5
3.0 Mediocre
Pros: The excellent friendly staff from the front desk, to the housekeeper to the baggage check guy and the lobby, was nice.
Cons: The room was very substandard! Old TV and dated decor plus the room had a cigarette smell and wear tear.
6.0 Good
Pros: Location excellent. The bed was comfy. Shower was good with nice toiletries provided.
Cons: Room was either very warm or cold. The room was very small and in need of redecoration. lifts very small and slow.
1.0 Poor
Pros: Extreme disappointment as the construction site beside my hotel room window sledge hammer all night and it was impossible to sleep with this constant noise all night...the staff should of warn me or at least not out anyone on this side of the hotel.
Cons: My worst experience ever in a hotel
2.0 Mediocre
Pros: How close it was to Time Square
Cons: Worst experience ever ... Over charged , Small rooms , small elevator
10.0 Excellent
Pros: Everything! Just a lovely place
Cons: Lifts were slow
3.0 Mediocre
Pros: The location - thats it. A 10 second walk to Times Square with numerous attractions within walking distance as well as good transport links to others.
Cons: Don't be duped by the pictures, I'm not the first to say this and I won't the last. The price - I paid $1300 for seven nights, the room I had wasn't a $185 per night room. The noise - There were foam earplugs by the side of the bed, not sure if these were for the noise coming from the construction site across the road or the Air Conditioning that rattled constantly through the night. The windows weren't even doubled glazed. General state of the room - It looked tired, sink was cracked, tap fitting didn't fit the sink, door handle on the bathroom looked like a replacement. Cleanliness - Although it was cleaned when we asked it would seem it wasn't thorough, we found a voucher dated underneath the bed dated the 03/03/2020, we checked in on the 14/03/2020. The bar - Was never open and looked nothing like the picture. The staff - Not one of them had a smile in them until the day we left.
2.0 Mediocre
Pros: The staff were friendly.
Cons: The lighting in our room was so dark. It felt like 10pm at night in the morning even with the lights on. The view was of a wall.
6.3 Good
Pros: The location
Cons: The room did not match the lobby, it was very small and the bed was very uncomfortable. Our room keys did not work the entire stay, and we had to visit the lobby many times until someone would just let us in our room. The elevators are very very slow and small
7.0 Good
Pros: Bed was extremely comfy
Cons: Noise from other guests and constant small of weed being smoked
10.0 Excellent
Pros: Perfect location clean room
Cons: Nothing was spot on
2.0 Mediocre
Pros: The location was fantastic and most of the staff were very helpful.
Cons: Yes, there were a number of problematic areas. While I was waiting in the hallway for the elevator, I was told to stop talking because someone was apparently shooting a movie around the corner? I was quite annoyed by that.
7.9 Good
Pros: People were very he on Paul and friendly. Bed was comfortable; shower was hot. Great location!
Cons: No glasses in the room and no ice unless you called room service. Room was very small. No coffee in the room or in the lobby.
With a stay at OYO Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
Overall 6.7 Good
Based on 17,828 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: I booked for work and lined up meetings in the lounge bar a restaurant. Every amenity in hotel was closed. All bars and food. I booked do I wouldn’t have to leave hotel and I had to scramble to find spots outside of hotel. Why did hotel not let me know everything was closed. It was very empty and wasn’t offered a discount or refund
Excellent
8.0
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Poor
1.0
Pros: Just a dive hotel making an attempt to be posh lol. The price was right and the location was perfect. I would recommend the staff bring the egos down a tad ...
Mediocre
2.0
Pros: Staff and location great.
Excellent
8.0
Pros: The d esign
Excellent
10.0
Pros: Thank you for your staff hospitality in these times!! Would recommend anyone to stay here, you won’t be disappointed! Best Part they take Pets!! Right in heart of NY !!
Mediocre
2.0
Pros: Location.
Mediocre
3.0
Pros: Location is good
Mediocre
2.0
Pros: Location
Poor
1.0
Pros: Location.
Excellent
10.0
Pros: Small and compact room, but perfect for our stay. We only had one night in NYC and got in fairly late and had to leave early which was a real shame... the hotel's communal areas are GORGEOUS and I would have loved to just hang out by the chandelier in the lobby! Also doormen plus an escalator up to the lobby/reception made me feel all fancy! Staff members were very polite, super helpful even though it was late when we arrived. There was a communal area to eat on the lower floor, vending machines and a little store that sold some snacks and souvenirs. All the areas were super clean and quiet. There were also plenty of elevators and although there's lots of rooms it's like a little maze so I never heard anyone walking by! As for the room; clean, cozy and the closet is the perfect size to hide away your suitcase(s), great selection of bathroom goodies, night lights and stand on either side, little desk and chair.
Mediocre
3.0
Pros: Nothing. This hotel is a dump. Aside from the hipster lobby and good location this place has nothing going for it. Staff was marginal at checkin, the room was dank and small, the carpet in the hallway was filthy, there was only 1 elevator in service.
Details
Reviews
Overall 6.7 Good
Based on 17,828 reviews
Location
9.6
WiFi
8.2
Service
6.1
Bar
5.9
Food
4.9
Value
4.8
Amenities
4.4
Breakfast
3.8
Cleanliness
3.7
Room
3.2
Comfort
1.9
Location
9.6
WiFi
7.3
Service
5.8
Bar
5.7
Food
4.9
Value
4.3
Amenities
4.3
Breakfast
3.9
Cleanliness
3.4
Room
3.1
Comfort
1.9
Location
9.6
WiFi
7.0
Bar
5.8
Service
5.8
Food
5.0
Wellness Area
4.7
Value
4.4
Breakfast
4.2
Amenities
3.9
Cleanliness
3.3
Room
3.2
Comfort
2.2
Location
9.5
WiFi
6.9
Service
5.8
Bar
5.2
Food
4.5
Amenities
3.8
Cleanliness
3.7
Breakfast
3.5
Room
3.2
Comfort
2.2
Location
9.1
WiFi
6.7
Vibe
5.8
Bar
5.6
Service
5.1
Value
4.6
Food
3.8
Amenities
3.6
Breakfast
3.5
Cleanliness
3.2
Room
2.6
Comfort
1.8
5.0 Okay
Pros: I booked for work and lined up meetings in the lounge bar a restaurant. Every amenity in hotel was closed. All bars and food. I booked do I wouldn’t have to leave hotel and I had to scramble to find spots outside of hotel. Why did hotel not let me know everything was closed. It was very empty and wasn’t offered a discount or refund
Cons: Everything was closed
8.0 Excellent
Pros: The bed was comfortable and the shower was hot. Fluffys cafe next door was very convenient and had a wide selection. We ate there practically every day.
Cons: There was nowhere to put your clothes besides a small closet. The room and bathroom and was very small in general. The tv cable service was not consitant and would not work sometimes.
1.0 Poor
Pros: Just a dive hotel making an attempt to be posh lol. The price was right and the location was perfect. I would recommend the staff bring the egos down a tad ...
Cons:
2.0 Mediocre
Pros: Staff and location great.
Cons: Loss of issues with room, plumbing problems, HVAC problems, cleanliness. Television did not work
8.0 Excellent
Pros: The d esign
Cons: The tiny roomsñ
10.0 Excellent
Pros: Thank you for your staff hospitality in these times!! Would recommend anyone to stay here, you won’t be disappointed! Best Part they take Pets!! Right in heart of NY !!
Cons:
2.0 Mediocre
Pros: Location.
Cons: All the bars were closed, paint was chipping, escalators has duct tape, my room was cleaned though I had a privacy sign on the door, and they had no body lotion. I stay here for the bars and the Malin & Goetz toiletries, neither of which they have now.
3.0 Mediocre
Pros: Location is good
Cons: Broken TV Chipped wood Bugs in the shower
2.0 Mediocre
Pros: Location
Cons: Small, dingy and weird lighting
1.0 Poor
Pros: Location.
Cons: Balked at the rating. This should be 1 STAR hotel rating. Felt more like a deluxe hostel than hotel. Room was too small, hallway felt like hostel. For such a small room to be charging resort-fee is outrageous. There was no room to do anything.
10.0 Excellent
Pros: Small and compact room, but perfect for our stay. We only had one night in NYC and got in fairly late and had to leave early which was a real shame... the hotel's communal areas are GORGEOUS and I would have loved to just hang out by the chandelier in the lobby! Also doormen plus an escalator up to the lobby/reception made me feel all fancy! Staff members were very polite, super helpful even though it was late when we arrived. There was a communal area to eat on the lower floor, vending machines and a little store that sold some snacks and souvenirs. All the areas were super clean and quiet. There were also plenty of elevators and although there's lots of rooms it's like a little maze so I never heard anyone walking by! As for the room; clean, cozy and the closet is the perfect size to hide away your suitcase(s), great selection of bathroom goodies, night lights and stand on either side, little desk and chair.
Cons: Although they weren't necessarily negatives for me, things that I feel others might find a downfall so I wanted to note: The room we stayed in is super modern... and by modern I mean you can see into the bathroom from the bed/bedroom by a glass window. However we "fixed" this by simply pulling the shower curtain across. We checked before going pee pee but once you pull the curtain across privacy is restored. You can hear the city even when you're super high up. I feel like this is a given ... you're in the middle of New York city - a seven minute walk from Times Square. This didn't bug me at all, I was out like a light but I know some might struggle if they're light sleepers. Maybe this should be a given, but if you're a light sleeper and coming to NYC... grab some earplugs :). We couldn't figure out how to turn off the bedside lamps but you could turn them to face the wall which dulled the light massively. I feel like we were just being silly not being able to figure it out but... we had had a long day!
3.0 Mediocre
Pros: Nothing. This hotel is a dump. Aside from the hipster lobby and good location this place has nothing going for it. Staff was marginal at checkin, the room was dank and small, the carpet in the hallway was filthy, there was only 1 elevator in service.
Cons:
An energetic social hub filled with urban adventure and daredevil design. Hudson takes convention and turns it on its head. Born from the innovative vision of design imprsario Phillippe Starck, this luxury New York boutique hotel is stylish, democratic, young at heart and utterly cool.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Gershwin Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 10,812 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location
Okay
5.0
Pros: The location of this hotel is excellent! It is convenient to many things in Manhattan.
Poor
1.0
Excellent
8.0
Pros: Location
Mediocre
3.0
Pros: I liked the location
Okay
4.0
Pros: Location is definitley great. Parts of the staff are very nice and helpful.
Excellent
8.0
Pros: The most I liked about the hotel was its location, it is in the middle of all the action. The views from the room were wonderful. Additionally, I liked the exterior architecture and the decoration of the lobby.
Good
6.0
Pros: Location
Okay
4.0
Pros: Convenience to theater district
Mediocre
2.0
Pros: Location
Okay
5.0
Pros: The location and staff were great!
Mediocre
2.0
Details
Reviews
Overall 6.3 Good
Based on 10,812 reviews
Location
9.6
WiFi
6.6
Service
6.1
Value
5.1
Food
4.6
Comfort
4.5
Wellness Area
4.4
Breakfast
3.7
Bar
3.5
Room
3.5
Amenities
3.3
Vibe
2.9
Cleanliness
2.2
Location
9.8
Service
5.7
WiFi
5.0
Wellness Area
4.3
Food
4.2
Breakfast
4.0
Bar
3.8
Comfort
3.4
Amenities
3.3
Vibe
3.1
Room
2.9
Cleanliness
2.1
Location
9.5
Service
6.5
Food
5.0
WiFi
4.9
Comfort
4.3
Room
3.8
Breakfast
3.6
Amenities
3.1
Vibe
2.5
Cleanliness
2.5
Location
9.6
Service
6.7
Comfort
4.2
Amenities
3.4
Room
3.1
Vibe
3.0
Cleanliness
2.3
Location
9.7
Service
5.8
Comfort
5.1
Value
5.0
Room
4.0
Amenities
3.7
Breakfast
3.2
Vibe
2.7
Cleanliness
2.4
10.0 Excellent
Pros: Great location
Cons: no complaints
5.0 Okay
Pros: The location of this hotel is excellent! It is convenient to many things in Manhattan.
Cons: The rooms and hallways of this hotel are ancient. I doubt they’ve been upgraded in thirty years. The lack of concern for the rooms was surprising.
1.0 Poor
Pros:
Cons: this is the dirtiest hotel ive ever been in mold growing in the walls and can be seen with the naked eye. there is also a homeless shelter on some of the floors so you are dealing with homeless people
8.0 Excellent
Pros: Location
Cons: The elevators did not work on the day we left.
3.0 Mediocre
Pros: I liked the location
Cons: We had to request a second room because the 1st room was nasty; 2nd room had a very bad leak, also an old bag of chips on floor, broken dresser, NO ONE came to room to check leak so we took pictures to TAKE downstairs to show. Horrible Stay!!!!
4.0 Okay
Pros: Location is definitley great. Parts of the staff are very nice and helpful.
Cons: First room was horrible, old, dirty, not cozy. I needed to ask 3 times for an upgrade. At the end, I got one for around --$ (before tax). New room was better, but coffee machine was not working. Asked every day to fix it - the fourth day they did.
8.0 Excellent
Pros: The most I liked about the hotel was its location, it is in the middle of all the action. The views from the room were wonderful. Additionally, I liked the exterior architecture and the decoration of the lobby.
Cons: What I did not like about the hotel was the decoration of the hallways and the room. The carpets and wall paper were in bad shape. It does not seem to be a 4 star hotel, it needs an urgent remodeling.
6.0 Good
Pros: Location
Cons:
4.0 Okay
Pros: Convenience to theater district
Cons: The hotel was old, not remodeled, no modern conveniences. A resort fee is charged, for what? The heat stopped working in the middle of the night. The room was 60 degrees in the morning. At check out, the clerk was pleasant, others had same issue.
2.0 Mediocre
Pros: Location
Cons: Rooms were crummy. Activity in the hall 24 hours a day was loud, busy, frantic. Housekeeping carts were everywhere. It was not restful in any way.
5.0 Okay
Pros: The location and staff were great!
Cons: The hotel is beyond tired. The rugs in the hallways were coming up and worn. The bathrooms were gross, we refused to shower because of the condition of the shower.
2.0 Mediocre
Pros:
Cons: After a long day of business meetings, I was unable to check in for an hour and they did give me a room. They gave me somebody else's room and I walked in on a very unsuspecting woman in the shower who screamed loudly terrified me and her
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Gershwin Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.9 Okay
Based on 54,596 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3.0
Okay
5.0
Pros: Location
Good
7.0
Pros: location was brillant the staff was lovely A lot of noise next door but the minute we reported it the staff looked after us Breakfast was lovely very good value for money .
Excellent
9.0
Pros: We stayed in one of the newly remodeled room without extra charge. The room was clean and comfortable. The staff was very friendly and responsive. We received a free breakfast at a restaurant across the street. Awesome Location
Poor
1.0
Pros: Location across from msg
Poor
1.0
Pros: The only positive was across from msg
Poor
1.0
Pros: Close to everything
Good
6.0
Pros: Only the place of the hotel was amazing
Okay
5.0
Pros: Extremely clean
Okay
4.0
Pros: Location
Excellent
9.0
Pros: close to everything and good value. Rooms are dated but staff is helpful and locations is great.
Okay
4.0
Pros: The location,it was in an convenient area ,I also enjoyed the breakfast voucher ...the bed was comfortable to sleep in .
