New York hotels in Chelsea
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Experience top NYC dining, shopping and more when you stay at the Cambria Hotel New York - Chelsea. Walk to the Empire State Building, Madison Square Garden, Times Square, Herald Square shopping and Chelsea Piers. Businesses like Google, American Express and Bank of New York are also nearby. Get a great view of the city from our rooftop lounge and stay connected with our free WiFi. Our hotel features a full-service restaurant, a fitness center and meeting space. Modern guest rooms offer a flat-screen TV, refrigerator, microwave, hair dryer, spa-like bathroom and sofa sleeper. Plus, earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Overall 8.9 Excellent
Based on 2,350 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Great location.
Excellent
10.0
Pros: Very friendly staff and quick response time
Excellent
10.0
Pros: Clean, friendly, well maintained with a great area out front
Excellent
9.0
Pros: Size of room and cleanest
Excellent
9.0
Pros: IT’S COVID 19.
Excellent
10.0
Pros: Everything...seriously!
Excellent
9.0
Pros: Size of the rooms
Excellent
10.0
Pros: Everything but specially the rooftop.
Excellent
10.0
Pros: the staff went out of their way to make sure we had everything we needed. I received multiple text messages from 'hotel employee during my stay at different times asking if there was anything she could help us with or improve our stay.
Excellent
8.0
Pros: Front desk staff where great
Excellent
9.0
Pros: The staff
Excellent
9.0
Pros: It's well situated, friendly staff, quiet
Details
Reviews
Overall 8.9 Excellent
Based on 2,350 reviews
Location
9.7
Service
9.4
Bar
9.2
WiFi
9.2
Vibe
9.1
Value
8.7
Food
8.1
Room
7.9
Amenities
7.5
Comfort
6.8
Breakfast
5.8
Location
9.6
Service
9.4
Bar
9.0
Vibe
8.8
Value
8.7
Food
8.0
Amenities
7.2
Room
7.0
Comfort
5.5
Breakfast
5.4
Location
9.7
Service
9.4
Bar
8.8
Vibe
8.4
Room
8.1
Amenities
7.7
Comfort
7.4
Breakfast
5.8
Location
9.6
Service
9.5
Room
7.8
Comfort
7.4
Room
7.3
Comfort
7.3
6.0 Good
Pros: Great location.
Cons: It’s time for a little renovation! The hair dryer didn’t work. Wall paper was peeling in places, etc...
10.0 Excellent
Pros: Very friendly staff and quick response time
Cons: Bathrooms are very small. One person fits in at a time.
10.0 Excellent
Pros: Clean, friendly, well maintained with a great area out front
Cons:
9.0 Excellent
Pros: Size of room and cleanest
Cons: Size of bathroom
9.0 Excellent
Pros: IT’S COVID 19.
Cons: THE FRAGRANCE SMELLS ON THE TOWELS. THE PERFUME SCENTS ON THE COUCH. IT MADE ME FEEL UNCOMFORTABLE.
10.0 Excellent
Pros: Everything...seriously!
Cons: That I didn’t stay there the night before.
9.0 Excellent
Pros: Size of the rooms
Cons: I would improve the gym
10.0 Excellent
Pros: Everything but specially the rooftop.
Cons:
10.0 Excellent
Pros: the staff went out of their way to make sure we had everything we needed. I received multiple text messages from 'hotel employee during my stay at different times asking if there was anything she could help us with or improve our stay.
Cons: nothing I did not like.they held our bags before and after check in. looked up restraunts, subway lines, and everything we asked of them. I would stay there again if I had the chance.
8.0 Excellent
Pros: Front desk staff where great
Cons: Missing items from our room.
9.0 Excellent
Pros: The staff
Cons:
9.0 Excellent
Pros: It's well situated, friendly staff, quiet
Cons: Didn't care for the shower, there was barely any water coming out of the shower head
Experience top NYC dining, shopping and more when you stay at the Cambria Hotel New York - Chelsea. Walk to the Empire State Building, Madison Square Garden, Times Square, Herald Square shopping and Chelsea Piers. Businesses like Google, American Express and Bank of New York are also nearby. Get a great view of the city from our rooftop lounge and stay connected with our free WiFi. Our hotel features a full-service restaurant, a fitness center and meeting space. Modern guest rooms offer a flat-screen TV, refrigerator, microwave, hair dryer, spa-like bathroom and sofa sleeper. Plus, earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
With a stay at The Maritime Hotel, you'll be centrally located in New York, within a 5-minute walk of Chelsea Market and The High Line Park. Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,522 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
6.0
Pros: The location was great. Updated bathroom. Polite and helpful staff. It was a very quiet hotel. You can get a great price in a great location here, but that's all you are getting - affordability and location.
Excellent
10.0
Pros: Great location, close to subway station and close to Chelsea Market. The staff was extremely friendly and helpful. Very willing to provide directions for our daily excursions.
Excellent
10.0
Pros: the women
Good
7.0
Excellent
8.0
Pros: Great design, fun atmosphere
Excellent
8.3
Pros: Charming hotel, convenient located, good quality/price
Excellent
10.0
Pros: A magnificent boutique hotel in Chelsea. You feel at home. Very beautiful lobby and room. Exceptional view of NYC.
Excellent
10.0
Pros: Fantastic service by the entire staff
Excellent
9.0
Pros: Quality for the value and the staff was very good.
Excellent
10.0
Pros: Location and staff.
Excellent
10.0
Pros: Staff was very welcoming, courteous and friendly
Excellent
10.0
Pros: Everything about the hotel was excellent.
Details
Reviews
Overall 8.9 Excellent
Based on 1,522 reviews
Location
9.7
Service
9.4
Cleanliness
8.8
Vibe
8.7
Amenities
8.0
Room
7.9
Value
7.6
Breakfast
7.5
WiFi
7.1
Comfort
5.1
Wellness Area
4.0
Location
9.8
Service
9.6
Amenities
8.2
Value
7.7
Room
7.6
Breakfast
7.4
Comfort
5.0
Location
9.7
Service
9.4
Cleanliness
8.8
Vibe
8.4
Amenities
8.0
Room
7.5
Breakfast
7.4
Food
6.6
Comfort
5.3
Location
9.8
Service
9.5
Vibe
8.2
Amenities
7.9
Breakfast
7.6
Room
7.2
Comfort
5.1
Location
9.6
Service
9.1
Vibe
8.3
Amenities
7.8
Room
7.5
Breakfast
7.1
6.0 Good
Pros: The location was great. Updated bathroom. Polite and helpful staff. It was a very quiet hotel. You can get a great price in a great location here, but that's all you are getting - affordability and location.
Cons: Room was very old, dated, and musty. Air conditioning didn't work. "Queen" bed was actually a full-size, and the quality of the mattress was very poor.
10.0 Excellent
Pros: Great location, close to subway station and close to Chelsea Market. The staff was extremely friendly and helpful. Very willing to provide directions for our daily excursions.
Cons: Not a thing, we liked this hotel very much.
10.0 Excellent
Pros: the women
Cons: all good
7.0 Good
Pros:
Cons: It would be nice to have dark washcloths for makeup, complimentary bottles of water in rooms, And coffee/ keurig in rooms.
8.0 Excellent
Pros: Great design, fun atmosphere
Cons: Not really!
8.3 Excellent
Pros: Charming hotel, convenient located, good quality/price
Cons: Bit outdated, need a refresh.
10.0 Excellent
Pros: A magnificent boutique hotel in Chelsea. You feel at home. Very beautiful lobby and room. Exceptional view of NYC.
Cons: The breakfast could be better, anyway it is free of charge.
10.0 Excellent
Pros: Fantastic service by the entire staff
Cons: No, everything was great
9.0 Excellent
Pros: Quality for the value and the staff was very good.
Cons:
10.0 Excellent
Pros: Location and staff.
Cons: No, it was excellent.
10.0 Excellent
Pros: Staff was very welcoming, courteous and friendly
Cons: Lobby area a bit more lighting
10.0 Excellent
Pros: Everything about the hotel was excellent.
Cons: Nope
With a stay at The Maritime Hotel, you'll be centrally located in New York, within a 5-minute walk of Chelsea Market and The High Line Park. Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Convenient Chelsea location in the heart of New York City, ideal for business, leisure or longer term stays. Hotel features apartment-style suites with fully equipped kitchens, comfy living rooms, spacious bedrooms, and stylish bathrooms. Plus, enjoy free Wi-Fi, complimentary full breakfast, H BAR, grocery shopping service, on-site laundry facilities, and a central location with easy subway access to popular NYC attractions, and close proximity to Penn Station and major corporate offices.
Overall 8.7 Excellent
Based on 2,650 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: Rooms are comfortable and clean. Lots of space for clothes, comfy bed, clean bathroom. Staff are OK too.
Excellent
10.0
Pros: Good location for my needs. Well equipped rooms, quiet and very clean.
Good
7.0
Pros: X
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: Staff was friendly, location, snack offerings in lobby
Okay
5.0
Pros: I don't cope with been on the 30th floor. I was told there was nothing else. Only 27th floor from tomorrow. I replied well we may ad well stay where we are.
Excellent
10.0
Pros: Close to many things and subway
Mediocre
2.0
Pros: -Rooms were modern and clean -The included breakfast was excellent
Excellent
8.0
Pros: Breakfast, WiFi
Excellent
10.0
Pros: Check in and check out was very fast and orderly. Room was clean and modern.
Excellent
9.0
Pros: I had a very comfortable room with a great city view, quite spacious and very clean with modern fittings. The staff were very friendly and helpful and the location is very convenient for central Manhattan.
Okay
4.0
Pros: Location, room size, has a great gym, outdoor terraces
Details
Reviews
Overall 8.7 Excellent
Based on 2,650 reviews
WiFi
9.9
Location
9.6
Service
8.7
Vibe
8.4
Breakfast
8.3
Room
8.2
Wellness Area
7.7
Amenities
6.6
Bar
3.2
Location
9.7
Service
8.4
Breakfast
8.2
Vibe
8.1
Room
7.7
Location
9.6
Service
9.0
Breakfast
8.2
Vibe
8.1
Room
7.4
Food
4.9
Bar
3.0
Location
9.3
Service
8.4
Breakfast
8.3
Room
8.0
Vibe
8.0
Amenities
6.0
Location
9.6
Service
8.7
Breakfast
8.0
Room
7.3
Comfort
6.8
Amenities
6.4
7.0 Good
Pros: Rooms are comfortable and clean. Lots of space for clothes, comfy bed, clean bathroom. Staff are OK too.
Cons: The location is a bit seedy. Although close to everything, it's not the best neighbourhood in Manhattan. The lobby and common facilities are modest.
10.0 Excellent
Pros: Good location for my needs. Well equipped rooms, quiet and very clean.
Cons:
7.0 Good
Pros: X
Cons: X
8.0 Excellent
Pros: Location
Cons: Room temperature couldn't be controlled.
9.0 Excellent
Pros: Staff was friendly, location, snack offerings in lobby
Cons: Poor blackout blinds, way too much light
5.0 Okay
Pros: I don't cope with been on the 30th floor. I was told there was nothing else. Only 27th floor from tomorrow. I replied well we may ad well stay where we are.
Cons: Staying on 30th floor. I didn't open curtains at all. After staying only 2 nights we explained we were checking out early because of the corona virus esculating no compassion or compensation was offered, such a refund.
10.0 Excellent
Pros: Close to many things and subway
Cons: N/a
2.0 Mediocre
Pros: -Rooms were modern and clean -The included breakfast was excellent
Cons: -Heater didn't work in our 1st room. They moved us in the middle of the night to a worse room, then that room didn't have any hot water--realized this only when we had to check out. Front desk did nothing, despite saying they'd contact us. Stay elsewhere
8.0 Excellent
Pros: Breakfast, WiFi
Cons: Bad housekeeping, front desk attitude
10.0 Excellent
Pros: Check in and check out was very fast and orderly. Room was clean and modern.
Cons:
9.0 Excellent
Pros: I had a very comfortable room with a great city view, quite spacious and very clean with modern fittings. The staff were very friendly and helpful and the location is very convenient for central Manhattan.
Cons: No complaints!
4.0 Okay
Pros: Location, room size, has a great gym, outdoor terraces
Cons: Breakfast quality is below average. Gave up going after 2nd of 6 day stay. Also the heater in the room was really loud. It would wake me up when it started up.
Convenient Chelsea location in the heart of New York City, ideal for business, leisure or longer term stays. Hotel features apartment-style suites with fully equipped kitchens, comfy living rooms, spacious bedrooms, and stylish bathrooms. Plus, enjoy free Wi-Fi, complimentary full breakfast, H BAR, grocery shopping service, on-site laundry facilities, and a central location with easy subway access to popular NYC attractions, and close proximity to Penn Station and major corporate offices.
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8.6 Excellent
Based on 2,146 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Excellent
10.0
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Excellent
8.0
Pros: Location was great.
Excellent
9.0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Poor
1.0
Pros: Location is great, room and bathroom were super clean.
Excellent
10.0
Pros: Location
Good
6.0
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Poor
1.0
Pros: The location
Excellent
9.6
Pros: I liked everything, especially the staff and location. I will certainly come back!
Excellent
8.3
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,146 reviews
Location
9.6
Food
8.6
Bar
7.9
Service
7.8
Room
7.5
WiFi
6.9
Breakfast
6.7
Location
9.5
Food
8.7
Service
8.0
Bar
7.9
Room
6.9
WiFi
5.7
Value
5.4
Location
9.8
Food
8.6
Service
7.7
Room
7.2
Breakfast
6.5
Location
9.7
Food
8.6
Vibe
8.0
Service
7.6
Room
7.0
Amenities
7.0
Cleanliness
6.8
Location
9.6
Vibe
8.1
Service
7.7
Comfort
6.9
Room
6.6
Cleanliness
5.9
8.0 Excellent
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Cons: The noise from the street - they need to work on sound proofing.
10.0 Excellent
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Cons: The only issue we had was our shower didn’t drain. We had to take quick showers to prevent water from overflowing on to the floor.
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
1.0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
10.0 Excellent
Pros: Location
Cons: The staff didnt explain about the facilities ofthe hotel, so had to figure out by myself.
6.0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
1.0 Poor
Pros: The location
Cons: Due to the situation we had to leave early. Rooms were not being serviced/cleaned. No amenities open. Staff being laid off so atmosphere really bad. I really felt for the staff, but in light of the situation the hotel should not be open. We also had to Make up our own bed.
9.6 Excellent
Pros: I liked everything, especially the staff and location. I will certainly come back!
Cons:
8.3 Excellent
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Cons: I didn’t like the fact that there is no complimentary coffee, tea or water in the room. The rooms aren’t cheap and such guest amenities make a big difference to guests. Furthermore, bathroom amenities such as Qtips were not being replenished by the housekeeping staff as part of the daily room cleaning.
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Macy's. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
The Hilton Garden Inn New York/Manhattan-Chelsea hotel is perfectly located in New York's Flower and very chic Chelsea district, just south of Times Square. Convenient to Penn Station, Grand Central Station, all subway lines and the 3 area airports La Guardia, Newark and JFK international. As our guest, you will be central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway. This hotel features 169 new guest rooms and is an easy walk to many businesses and area attractions including: Madison Square Garden, Empire State Building, Times Square, Macy's, 34th Street Shopping District and Wholesale Merchandise Mart, Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building. The hotel has outstanding quality services and amenities as listed below: King beds with the Garden Sleep System or two Queen beds, 32" HD Flat Panel TV's with over 200 channels, Spacious guest room with a mini refrigerator, microwave, coffee maker, Complimentary wired and wireless high-speed Internet access, Complimentary morning coffee, tea and USA Today, Iron, Ironing board, and hair dryer, Large work desk with the exclusive Herman Miller Mirra Chair, Remote printing from guest room to business center, Business center fully equipped with 2 computer stations, printer, Fax and copier, Fitness center available 24/7 with free weights and cardio equipment, Full American Breakfast buffet available daily, Lunch and dinner can be ordered as room service, Receive Hilton HHonors points where applicable. On your next trip to New York City, make your hotel reservations at the Hilton Garden Inn New York/Chelsea hotel. ***** Everything. Right where you need it. *****
Overall 8.5 Excellent
Based on 1,798 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location cleaniless amenities..
Good
7.0
Pros: Location was awesome. Most of the staff, including at the front desk and who stored our bags was very helpful and friendly. We really enjoyed the Hot Cider in the lobby when it was available.
Excellent
10.0
Pros: The location right in Chelsea. The block is full of flower shops and distributors and give the area an wonderful feeling of Spring!!! We are done with Winter! We walked everywhere. The hotel is nice, the room was comfortable and clean.
Good
6.0
Pros: Staff allowed me to cancel one night without penalty when we were stuck in Philly due to weather and couldn’t make it into NYC until the next night.
Excellent
9.7
Pros: The hotel is in a great location, near Midtown sights and subways, but on a relatively quiet side street. Hotel staff was accommodating and placed to baby Pack-and-plays in our room before we arrived for our two young children. Plenty of very good food and dining options nearby. We'd stay here again for sure. The room was clean and comfortable.
Okay
5.0
Pros: I love the area that the hotel is located in. There are many retail stores and restaurants around so there is always something to do. The room was very well-kept and the accuracy of the photos were perfect. Overall, I enjoyed my stay and will most likely book again.
Excellent
10.0
Pros: Great location!
Excellent
10.0
Excellent
10.0
Pros: It’s a super close walk to the Penn Station, Madison Square Garden and most major attractions the city has to offer.
Poor
1.0
Pros: They charged my debit card repeatedly and was prepared to fight me cuff to fists upon checkin! Obviously I didn't even checkin this time though I've been an HiilTon honors member for generations. Always a hard stop and a question and play, game and rob me pre and in the post
Mediocre
3.0
Pros: The hotel wasn’t the most aesthetically pleasing hotel but the beds were nice.
Good
7.0
Pros: Staff
Details
Reviews
Overall 8.5 Excellent
Based on 1,798 reviews
Location
9.5
WiFi
8.9
Service
8.7
Room
7.4
Breakfast
7.3
Location
9.2
Service
8.3
Room
7.3
Breakfast
7.1
Value
6.2
Location
9.5
Service
9.0
Cleanliness
7.7
Breakfast
7.4
Room
7.1
Value
6.7
Comfort
6.0
Location
9.4
Service
8.3
Breakfast
7.5
Room
7.0
Comfort
6.4
Location
9.6
Service
8.9
Room
7.2
Value
6.9
Comfort
5.9
10.0 Excellent
Pros: Location cleaniless amenities..
Cons:
7.0 Good
Pros: Location was awesome. Most of the staff, including at the front desk and who stored our bags was very helpful and friendly. We really enjoyed the Hot Cider in the lobby when it was available.
Cons: We chose this hotel partly because they offered an airport shuttle. which they do not. Costly and disappointing. After a few days the computers and hot cider in the lobby disappeared. One of the front desk staff was harsh and condescending.
10.0 Excellent
Pros: The location right in Chelsea. The block is full of flower shops and distributors and give the area an wonderful feeling of Spring!!! We are done with Winter! We walked everywhere. The hotel is nice, the room was comfortable and clean.
Cons: The cleaning lady woke me up early on Saturday. In her defense, I forgot to put the "Do not disturb" sign on the door. This was corrected and the following morning and I slept until late.(8:00AM in my case)
6.0 Good
Pros: Staff allowed me to cancel one night without penalty when we were stuck in Philly due to weather and couldn’t make it into NYC until the next night.
Cons: Room wasn’t very clean- bed side table was sticky tub was kinda dirty. Bathroom floor had junk in corners and there was something gross on my pillow...
9.7 Excellent
Pros: The hotel is in a great location, near Midtown sights and subways, but on a relatively quiet side street. Hotel staff was accommodating and placed to baby Pack-and-plays in our room before we arrived for our two young children. Plenty of very good food and dining options nearby. We'd stay here again for sure. The room was clean and comfortable.
Cons: The bar is not open on weekends and the room was relatively small. That said, it's NY and at this price palatial we did not expect. Putting coffee in the lobby would be a nice amenity.
5.0 Okay
Pros: I love the area that the hotel is located in. There are many retail stores and restaurants around so there is always something to do. The room was very well-kept and the accuracy of the photos were perfect. Overall, I enjoyed my stay and will most likely book again.
Cons: Although this is not the staffs' fault, my finace and I visited Hilton during the coronavirus pandemic. Due to this, we were unable to order room service or alcoholic beverages; which was a bummer but again, no ones fault.
10.0 Excellent
Pros: Great location!
Cons:
10.0 Excellent
Pros:
Cons: We really loved this hotel. Staff great and super friendly. So convenient to everything we wanted to do. Room waa really clean and bed was super comfy. I will definitely stay again.
10.0 Excellent
Pros: It’s a super close walk to the Penn Station, Madison Square Garden and most major attractions the city has to offer.
Cons: Everything was great. The shower pressure was low, but that was all! Great front desk staff!
1.0 Poor
Pros: They charged my debit card repeatedly and was prepared to fight me cuff to fists upon checkin! Obviously I didn't even checkin this time though I've been an HiilTon honors member for generations. Always a hard stop and a question and play, game and rob me pre and in the post
Cons: Asked and answered
3.0 Mediocre
Pros: The hotel wasn’t the most aesthetically pleasing hotel but the beds were nice.
Cons: I received rude service by multiple staff members insisting that I could cancel my reservation even though I never even mentioned it. I think it’s extremely rude to put that offer on the table repeatedly. One of the beds in the room had a huge stain, that was distasteful. I will not be staying at this property again.
7.0 Good
Pros: Staff
Cons:
The Hilton Garden Inn New York/Manhattan-Chelsea hotel is perfectly located in New York's Flower and very chic Chelsea district, just south of Times Square. Convenient to Penn Station, Grand Central Station, all subway lines and the 3 area airports La Guardia, Newark and JFK international. As our guest, you will be central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway. This hotel features 169 new guest rooms and is an easy walk to many businesses and area attractions including: Madison Square Garden, Empire State Building, Times Square, Macy's, 34th Street Shopping District and Wholesale Merchandise Mart, Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building. The hotel has outstanding quality services and amenities as listed below: King beds with the Garden Sleep System or two Queen beds, 32" HD Flat Panel TV's with over 200 channels, Spacious guest room with a mini refrigerator, microwave, coffee maker, Complimentary wired and wireless high-speed Internet access, Complimentary morning coffee, tea and USA Today, Iron, Ironing board, and hair dryer, Large work desk with the exclusive Herman Miller Mirra Chair, Remote printing from guest room to business center, Business center fully equipped with 2 computer stations, printer, Fax and copier, Fitness center available 24/7 with free weights and cardio equipment, Full American Breakfast buffet available daily, Lunch and dinner can be ordered as room service, Receive Hilton HHonors points where applicable. On your next trip to New York City, make your hotel reservations at the Hilton Garden Inn New York/Chelsea hotel. ***** Everything. Right where you need it. *****
With a stay at The High Line Hotel in New York (Midtown), you'll be steps from The High Line Park and 4 minutes by foot from Chelsea Piers. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3300 square feet (307 square meters), including conference space.
Overall 8.4 Excellent
Based on 858 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros: Great Neighborhood
Okay
5.0
Pros: Location and the cafe.
Excellent
10.0
Pros: Everything! The hotel is located near the pier which is nice for a walk. Also quiet area and serene scenery helped my stay. I was quite relaxed during my epic Birthday.
Excellent
10.0
Pros: great location, great coffee and rooms
Poor
1.0
Pros: Nothing
Excellent
9.0
Pros: Location location, peaceful outdoor spaces, Shinola bikes, Intelligentsia coffee, comfy beds, windows that open for fresh air
Excellent
8.3
Pros: Facilities and the bar! Great bartender and great coffee in the morning.
Mediocre
3.0
Pros: location, character, charm, great outdoor patio, coffee bar, attentive staff
Excellent
9.4
Pros: We were in town for Halloween. We could walk everywhere. The beds and pillows were super comfortable. We took advantage of the Equinox gym pass.
Mediocre
3.3
Excellent
10.0
Pros: Everything
Good
7.1
Pros: Gorgeous building and terrace. Lots of light in the room. Unique wallpaper. Decorative fireplace. High ceilings. Vintage phone. Comfy bed, nice linen and towels. The staff was incredibly accommodating and attentive. Great baristas at Intelligentsia.
Details
Reviews
Overall 8.4 Excellent
Based on 858 reviews
Location
9.5
Vibe
8.4
Service
7.6
Room
7.0
Amenities
6.9
Cleanliness
4.2
Breakfast
2.3
Location
9.4
Vibe
7.8
Service
7.5
Amenities
7.3
Room
6.6
Comfort
6.5
Value
5.5
Location
9.2
Vibe
7.9
Service
7.7
Amenities
6.9
Room
6.6
Location
9.4
Vibe
8.2
Service
6.9
Room
6.3
Comfort
6.0
10.0 Excellent
Pros: Great Neighborhood
Cons:
5.0 Okay
Pros: Location and the cafe.
Cons: No valet parking, and wasn’t what I thought we signed up for. Rating dropped from a 9.0 to 7.7 within days of booking.
10.0 Excellent
Pros: Everything! The hotel is located near the pier which is nice for a walk. Also quiet area and serene scenery helped my stay. I was quite relaxed during my epic Birthday.
Cons: No late night snacks lol
10.0 Excellent
Pros: great location, great coffee and rooms
Cons:
1.0 Poor
Pros: Nothing
Cons: Staff was extremely rude - did not care about guests at all
9.0 Excellent
Pros: Location location, peaceful outdoor spaces, Shinola bikes, Intelligentsia coffee, comfy beds, windows that open for fresh air
Cons: Getting lectured at 8am by a barista. No need for that.
8.3 Excellent
Pros: Facilities and the bar! Great bartender and great coffee in the morning.
Cons: Second time staying but disappointed at the front desk staff. Not knowledgeable and made us waste time.
3.0 Mediocre
Pros: location, character, charm, great outdoor patio, coffee bar, attentive staff
Cons: noisy room right off the lobby. view from windows was non-existent since it was partially subterranean. I would stay here again but ask for a quieter room.
9.4 Excellent
Pros: We were in town for Halloween. We could walk everywhere. The beds and pillows were super comfortable. We took advantage of the Equinox gym pass.
Cons: Wish the food, drinks & coffee in the lobby and outside food yruch was cheaper. Some kind of complimentary breakfast or coupon would bring the Highline more in line with competing hotels.
3.3 Mediocre
Pros:
Cons: I had 4 luggage with me then nobody helped me when I checked out. Because it was before 7:00am. The staff told me that don’t complain to me because it is not my decision but this hotel.
10.0 Excellent
Pros: Everything
Cons:
7.1 Good
Pros: Gorgeous building and terrace. Lots of light in the room. Unique wallpaper. Decorative fireplace. High ceilings. Vintage phone. Comfy bed, nice linen and towels. The staff was incredibly accommodating and attentive. Great baristas at Intelligentsia.
Cons: Broken glass in window. Damaged plaster on ceiling from water leak. Broken, stained and soiled curtain in the bath window. The rooms could definitely use some love.
With a stay at The High Line Hotel in New York (Midtown), you'll be steps from The High Line Park and 4 minutes by foot from Chelsea Piers. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3300 square feet (307 square meters), including conference space.
With a stay at Chelsea Inn, you'll be centrally located in New York, steps from 5th Avenue and 11 minutes by foot from Chelsea Market. Featured amenities include express check-out, multilingual staff, and luggage storage.
Overall 8.2 Excellent
Based on 1,560 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Everything was super nice. Our room was located in the first floor and with its own bathroom, it felt super comfortable. The staff was extremely helpful and really nice, I really appreciate that. The location of the hostel was great too. Really close to Chelsea Market and the Highline and if you don't mind walking, you could make it in half an hour to the Empire State or even keep walking to Central Park.
Okay
4.0
Pros: Room decor with the exposed brick Great location Cool demable lighting in room.
Excellent
9.2
Pros: The location for me was perfect and hotel provided all the necessities needed for my work trip.
Excellent
10.0
Pros: It’s exactly as they advertise. Everything was. Clean. Employees were/ polite & genuinely kin few kind. Location even in an at
Excellent
9.7
Pros: Great value, comfortable. Perfect for a place to crash after spending all day in the city.
Excellent
8.0
Pros: Location is great. Clean. Small but cozy and comfortable. Staff are polite. They provide coffee, snacks and breakfast all day long.
Excellent
10.0
Pros: Location was great, so was the price. The room was very clean and very nice. Although it was a shared bathroom, the bathroom was very very clean
Excellent
10.0
Pros: Perfect location. Quiet and welcoming with very gracious 24 hour staff
Okay
4.0
Pros: Staff
Excellent
10.0
Pros: Location was excellent.
Excellent
10.0
Pros: It was quite, cozy and the staff was awesome and the location was perfect
Good
7.0
Details
Reviews
Overall 8.2 Excellent
Based on 1,560 reviews
Location
9.5
Food
9.0
Service
8.8
Cleanliness
8.5
Vibe
8.0
Breakfast
6.8
Room
6.1
WiFi
4.4
Amenities
2.5
Food
9.2
Location
9.2
Service
8.9
Cleanliness
8.6
Vibe
7.6
Breakfast
7.1
Room
5.4
WiFi
3.4
Comfort
2.8
Location
9.5
Cleanliness
8.8
Service
8.5
Vibe
7.7
Breakfast
6.8
Room
6.2
Amenities
2.9
WiFi
2.1
Location
9.5
Service
8.9
Cleanliness
8.5
Room
5.3
WiFi
3.1
Amenities
2.3
10.0 Excellent
Pros: Everything was super nice. Our room was located in the first floor and with its own bathroom, it felt super comfortable. The staff was extremely helpful and really nice, I really appreciate that. The location of the hostel was great too. Really close to Chelsea Market and the Highline and if you don't mind walking, you could make it in half an hour to the Empire State or even keep walking to Central Park.
Cons:
4.0 Okay
Pros: Room decor with the exposed brick Great location Cool demable lighting in room.
Cons: Had hair and blood stains on sheets. New set also had wads of hair. Lobby music and tv were loud all night long Staff was not too excited to help check us in. We changed rooms. First one was in a construction area in the basement by boiler room.
9.2 Excellent
Pros: The location for me was perfect and hotel provided all the necessities needed for my work trip.
Cons: Easy access to room but happened to be by front desk.
10.0 Excellent
Pros: It’s exactly as they advertise. Everything was. Clean. Employees were/ polite & genuinely kin few kind. Location even in an at
Cons: I am having difficulty for the first time. Great price & better than they’re own advertisement. Especially staff, that’s always the biggest deal & they are wonderful v
9.7 Excellent
Pros: Great value, comfortable. Perfect for a place to crash after spending all day in the city.
Cons: Theres no elevator
8.0 Excellent
Pros: Location is great. Clean. Small but cozy and comfortable. Staff are polite. They provide coffee, snacks and breakfast all day long.
Cons:
10.0 Excellent
Pros: Location was great, so was the price. The room was very clean and very nice. Although it was a shared bathroom, the bathroom was very very clean
Cons: A lot is stairs...
10.0 Excellent
Pros: Perfect location. Quiet and welcoming with very gracious 24 hour staff
Cons:
4.0 Okay
Pros: Staff
Cons: It's old, small, cheap; should be a 2 star rating
10.0 Excellent
Pros: Location was excellent.
Cons: 4-story walk-up. First stay was on 4th floor, second stay was on 3rd floor. That said, didn't mind it.
10.0 Excellent
Pros: It was quite, cozy and the staff was awesome and the location was perfect
Cons: Nope!
7.0 Good
Pros:
Cons: The hot pipe in the corner that made banging noises all night long
With a stay at Chelsea Inn, you'll be centrally located in New York, steps from 5th Avenue and 11 minutes by foot from Chelsea Market. Featured amenities include express check-out, multilingual staff, and luggage storage.
With a stay at CITY ROOMS NYC - Chelsea, you'll be centrally located in New York, just a 3-minute walk from Fashion Institute of Technology and 9 minutes by foot from Madison Square Garden. Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff.
Overall 8.2 Excellent
Based on 888 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.5
Pros: Apart from the accommodating staff, City Inn is strategically located to various points of interest such as Times Square and Empire State Building.
Very accessible to different modes of transportation such as the subway and buses. You'll never worry about what to eat because of the nearby affordable restaurants. :) Clean and cool interior.
Excellent
9.6
Pros: Good price for a clean and comfortable bed and friendly staff. The shared bathroom and shower was always empty and spotless. Was a great place to lay my head for one night.
Good
7.0
Pros: clean, nice design, free towels, central location, good value
Excellent
8.0
Excellent
9.0
Pros: Inexpensive, good location, basic necessities, sink in the room was awesome.
Excellent
9.0
Pros: The room and shared bathroom were extremely clean, spotless. Very nice front desk employee.
Excellent
9.1
Pros: Location!! Friendly staff. Clean
Excellent
9.2
Pros: Excellent location. Apparently, an international clientele. Price is good. Staff is pleasant. Coffee, tea and hot chocolate are always available as is the 24 hour reception desk. European essentials. Shared showers and toilets are not an issue. Plus, the place is quiet, save for the sounds from 8th Avenue and the subway rumbling past underneath. Fun murals. We were in the Empire State with Kong waving a rainbow flag.
Details
Reviews
Overall 8.2 Excellent
Based on 888 reviews
Location
9.5
Service
9.3
Value
9.2
Food
8.6
Cleanliness
8.3
Vibe
7.0
Room
6.2
WiFi
5.9
Comfort
4.1
Breakfast
0.0
Service
9.6
Location
9.5
Value
9.4
Cleanliness
8.2
Vibe
6.7
Room
6.7
Comfort
4.3
Service
9.4
Location
9.3
Value
9.2
Cleanliness
8.7
Room
6.4
Comfort
4.4
Location
9.3
Value
9.1
Service
9.0
Cleanliness
8.4
Room
5.6
Location
9.5
Service
9.2
Room
6.1
8.5 Excellent
Pros: Apart from the accommodating staff, City Inn is strategically located to various points of interest such as Times Square and Empire State Building.
Very accessible to different modes of transportation such as the subway and buses. You'll never worry about what to eat because of the nearby affordable restaurants. :) Clean and cool interior.
Cons: All else is good except the small toilet. I can't hardly sit on the toilet bowl given the limited room size. :)
9.6 Excellent
Pros: Good price for a clean and comfortable bed and friendly staff. The shared bathroom and shower was always empty and spotless. Was a great place to lay my head for one night.
Cons:
7.0 Good
Pros: clean, nice design, free towels, central location, good value
Cons: poor wifi, steep staircases
8.0 Excellent
Pros:
Cons: rooms on 8th ave are too hot! also, a little folding chair or stool would be helpful.
9.0 Excellent
Pros: Inexpensive, good location, basic necessities, sink in the room was awesome.
Cons: It was a little difficult to find, wish there was a sign outside for it.
9.0 Excellent
Pros: The room and shared bathroom were extremely clean, spotless. Very nice front desk employee.
Cons: The room is small (which i dont mind) but has an old fashioned radiator in it. Even with radiator turned off the room was easily 80 degrees and the air conditioner was taken out of window. Had to keep window wide open for entire visit and it was still warm. makes it very difficult to sleep.
9.1 Excellent
Pros: Location!! Friendly staff. Clean
Cons: Yes, the rooms are extremely small, even for Manhattan
9.2 Excellent
Pros: Excellent location. Apparently, an international clientele. Price is good. Staff is pleasant. Coffee, tea and hot chocolate are always available as is the 24 hour reception desk. European essentials. Shared showers and toilets are not an issue. Plus, the place is quiet, save for the sounds from 8th Avenue and the subway rumbling past underneath. Fun murals. We were in the Empire State with Kong waving a rainbow flag.
Cons: The rooms are “cozy” with just enough room for a bed, clothes rack, sink, AC with fan to dull traffic noise, and refrigerator. It is not a place to hang out. No chairs. There is a sofa in the reception room, but it’s really a place to hang your hat and sleep.
With a stay at CITY ROOMS NYC - Chelsea, you'll be centrally located in New York, just a 3-minute walk from Fashion Institute of Technology and 9 minutes by foot from Madison Square Garden. Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff.
A stay at Holiday Inn Express - New York City Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.1 Excellent
Based on 3,492 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: breakfast
Good
6.0
Pros: Location
Excellent
9.0
Pros: Friendly helpful staff Efficient check in and out Outside seating area Excellent breakfast choices
Excellent
8.0
Pros: CLlose proximity to Penn Station.
Excellent
10.0
Pros: easy to check in out. friendly personel
Excellent
9.0
Pros: Close walk to Penn Station and Times square. Safe area as well
Excellent
10.0
Pros: Very nice, clean. Location is a bit noisy, lots of construction nearby, but tolerable. Breakfast included.
Okay
4.0
Excellent
10.0
Pros: Kind and respectful
Excellent
9.0
Pros: The people at the reception desk are nice and willing to help. The breakfast in the morning was good as well. And the location shouldn't be missed as it is close to metro subway stations.
Okay
5.0
Pros: I like how the staff were trying to accommodate our stay the best way the can.
Excellent
10.0
Pros: Great location near Penn Station at a reasonable price. Well kept rooms, and it was quiet
Details
Reviews
Overall 8.1 Excellent
Based on 3,492 reviews
Location
9.5
Bar
8.8
Service
8.8
WiFi
8.0
Breakfast
7.5
Room
6.4
Comfort
5.0
Amenities
2.7
Location
9.8
Service
8.4
Breakfast
7.5
WiFi
6.8
Room
5.7
Vibe
4.2
Amenities
2.4
Location
9.5
Service
8.9
Breakfast
7.8
Room
6.8
WiFi
6.4
Vibe
4.0
Amenities
2.4
Location
9.6
Service
9.0
Value
8.1
Breakfast
7.3
Food
6.0
Room
5.6
Amenities
2.8
Location
9.5
Value
8.4
Service
8.2
Breakfast
7.6
Room
5.9
Vibe
4.3
Amenities
2.6
8.0 Excellent
Pros: breakfast
Cons: destination fee
6.0 Good
Pros: Location
Cons: Tiny rooms
9.0 Excellent
Pros: Friendly helpful staff Efficient check in and out Outside seating area Excellent breakfast choices
Cons: Hairdryer didnt work but was replaced with no problem by hotel
8.0 Excellent
Pros: CLlose proximity to Penn Station.
Cons: The wifi speeds were terrible.
10.0 Excellent
Pros: easy to check in out. friendly personel
Cons:
9.0 Excellent
Pros: Close walk to Penn Station and Times square. Safe area as well
Cons: Our room was very small.
10.0 Excellent
Pros: Very nice, clean. Location is a bit noisy, lots of construction nearby, but tolerable. Breakfast included.
Cons:
4.0 Okay
Pros:
Cons: M room rates included the breakfast when I do he booking...but they don’t give breakfast
10.0 Excellent
Pros: Kind and respectful
Cons: Only thing was when we first got checked in the first room was not cleaned up
9.0 Excellent
Pros: The people at the reception desk are nice and willing to help. The breakfast in the morning was good as well. And the location shouldn't be missed as it is close to metro subway stations.
Cons: What I missed is a microwave in the hotel and a water fountain on my floor. We had to go all the way down to get water.
5.0 Okay
Pros: I like how the staff were trying to accommodate our stay the best way the can.
Cons: I didn’t like that I was expecting to have a jacuzzi in my room and when I arrived they said they couldn’t give me that room because they have closed down many of the rooms and that somebody was supposed to call. We never got that phone call my expectations were a bit high and I was let down. The rooms were also poor it needs to be renovated for the price that I paid. The images fool you.
10.0 Excellent
Pros: Great location near Penn Station at a reasonable price. Well kept rooms, and it was quiet
Cons: Breakfast area too crowded
A stay at Holiday Inn Express - New York City Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Stay close to the action in one of New York City's hippest neighborhoods. You won't need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don't forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean-the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
Overall 8.1 Excellent
Based on 1,984 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Clean
Excellent
10.0
Pros: The location is prime! Easy walk to the subway where you are 3 stops from insanity or Times Square. Seconds away from grocery stores. Front desk has an incredible staff that were very helpful with parking needs.
Excellent
10.0
Pros: Very helpfull personal on desk!
Excellent
10.0
Pros: Hotel close to subway and sightseeing areas
Excellent
8.0
Pros: staff friendliness, cleanliness, location
Excellent
10.0
Pros: Great location, friendly, helpful staff
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Two comfortable beds.
Good
7.0
Pros: The location of the hotel was very good, the price-performance ratio was also good. The cleanliness was good in the room and very good in the bathroom (very large shower). The staff was very friendly. I would check in at this hotel again.
Okay
4.0
Pros: the customer service is excellent
Excellent
9.0
Pros: The staff was awesome!
Excellent
10.0
Pros: Location,clean, good value for price
Details
Reviews
Overall 8.1 Excellent
Based on 1,984 reviews
Bar
9.5
Location
9.5
Service
8.7
WiFi
8.3
Food
8.0
Room
6.1
Breakfast
5.0
Comfort
4.5
Location
9.5
Service
8.8
Food
8.0
WiFi
7.3
Room
6.1
Breakfast
5.5
Comfort
4.2
Vibe
3.9
Service
8.9
Room
4.9
Room
4.7
Room
5.2
7.0 Good
Pros: Clean
Cons: There was a loud continuous noise from a main building power or hvac supply box that was like having a truck outside your window. Hard to sleep or hear TV.
10.0 Excellent
Pros: The location is prime! Easy walk to the subway where you are 3 stops from insanity or Times Square. Seconds away from grocery stores. Front desk has an incredible staff that were very helpful with parking needs.
Cons: I have seen complaints about the size of the room but this is NYC. My family of four had two double beds and we were totally comfortable when in the room. There are 8 rooms to a floor which I think makes the floor extra quiet.
10.0 Excellent
Pros: Very helpfull personal on desk!
Cons:
10.0 Excellent
Pros: Hotel close to subway and sightseeing areas
Cons:
8.0 Excellent
Pros: staff friendliness, cleanliness, location
Cons: pillow quality, too hot in room (could save money by turning down the heat; I turned mine down to 63 and was still hot)
10.0 Excellent
Pros: Great location, friendly, helpful staff
Cons: All good for me
4.0 Okay
Pros: Location
Cons: It's kind of dingy -- although clean -- and the water pressure/temperature goes wildly in and out from simply the flush of a toilet.
10.0 Excellent
Pros: Two comfortable beds.
Cons: Would have liked more TV channels.
7.0 Good
Pros: The location of the hotel was very good, the price-performance ratio was also good. The cleanliness was good in the room and very good in the bathroom (very large shower). The staff was very friendly. I would check in at this hotel again.
Cons: The negative points of the room were that there was absolutely no storage for (winter)jackets and no refrigerator, the room was very small for 4 persons and the heating was only sporadic and loud.
4.0 Okay
Pros: the customer service is excellent
Cons: I hated the room, it was ugly and my room had a view of buildings and garbage. The decor was hideous and the bathroom seemed somewhat dirty, the floor in the bathroom was dirty. The first room I was given was a wheelchair accesible room, shower was filthy
9.0 Excellent
Pros: The staff was awesome!
Cons: Love the neighborhood typically but I would have not felt safe if I had to walk by myself at night.
10.0 Excellent
Pros: Location,clean, good value for price
Cons: I would prefer if the mirror instead of in the closet be on the wall, given the small size of the room
Stay close to the action in one of New York City's hippest neighborhoods. You won't need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don't forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean-the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
With a stay at Hotel Hayden, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Fashion Institute of Technology. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 1,701 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Excellent
9.4
Pros: Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Excellent
10.0
Pros: Location and cleanliness
Excellent
9.0
Pros: The staff were friendly and always willing to help in any way possible. The location was amazing.
Excellent
8.0
Pros: Location and pretty quiet.
Excellent
8.0
Excellent
10.0
Pros: What’s not to like, the location is perfect literally close to everything and the room was nice I enjoyed my stay Wish I could have stayed longer
Good
7.0
Pros: bed was good, bathroom was fine. Location good
Excellent
8.0
Pros: Staff is very polite, they are doing their best. Room is amazing, silent, comfortable and clean overall. Close to the subway and a lot of restaurants.
Mediocre
3.0
Pros: Location
Excellent
8.0
Pros: The front desk staff and bellhop were great. Always friendly and fast.
Excellent
8.0
Pros: Very clean
Details
Reviews
Overall 8.1 Excellent
Based on 1,701 reviews
Location
9.4
Service
8.2
Vibe
7.6
Room
6.7
WiFi
6.4
Bar
5.5
Breakfast
4.3
Location
9.2
Service
8.4
Vibe
7.1
Room
6.9
Comfort
6.3
Bar
4.8
Breakfast
4.1
Location
9.3
Service
8.3
Vibe
6.9
Room
6.2
Comfort
5.5
Bar
5.3
Breakfast
4.5
Location
9.5
Service
8.4
Vibe
7.2
Room
6.2
Location
9.6
Service
8.0
Room
6.4
Comfort
6.3
8.0 Excellent
Pros:
Cons: Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
9.4 Excellent
Pros: Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Cons: It doesn’t have slippers or socks for customers
10.0 Excellent
Pros: Location and cleanliness
Cons:
9.0 Excellent
Pros: The staff were friendly and always willing to help in any way possible. The location was amazing.
Cons:
8.0 Excellent
Pros: Location and pretty quiet.
Cons: Complimentary breakfast hardly any choices.
8.0 Excellent
Pros:
Cons: Beds aren't the greatest.
10.0 Excellent
Pros: What’s not to like, the location is perfect literally close to everything and the room was nice I enjoyed my stay Wish I could have stayed longer
Cons: Nothing
7.0 Good
Pros: bed was good, bathroom was fine. Location good
Cons: wish the room had been a little bigger. And the fact that it was a little stuffy without opening the windows (too loud at night to leave the windows open. Tried to turn a/c on but it didn't seem to work well.
8.0 Excellent
Pros: Staff is very polite, they are doing their best. Room is amazing, silent, comfortable and clean overall. Close to the subway and a lot of restaurants.
Cons: Check-in confusing. No view from window, even in the top floors. No room service, restaurant and breakfast are terrible. Street is bad, dirty, dead, a lot of homeless.
3.0 Mediocre
Pros: Location
Cons: The room was very below expectations. It was a handicap accessible room and did not have a shower curtain, so the bathroom floor got soaked every time we showered. The room was also in need of some repairs...chipped paint, deep scratches on the floor.
8.0 Excellent
Pros: The front desk staff and bellhop were great. Always friendly and fast.
Cons: Not really. The open shower wasn't the best, the really wasn't much of a view but that made sense and the bed was somewhat flimsy. If you sat at the front of the bed it would come off the floor and the closet was pretty small.
8.0 Excellent
Pros: Very clean
Cons:
With a stay at Hotel Hayden, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Fashion Institute of Technology. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
Overall 8.0 Excellent
Based on 2,796 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The location was good. The room was wonderful, i had a nice window/room view. The bed was so SUPER comfortable. The bathroom and shower was AMAZING! I will be booking again in the future. The front desk staff was awesome.
Okay
4.0
Pros: This hotel is in a great location
Excellent
10.0
Pros: They were very accommodating to me!
Good
7.1
Pros: Location, friendly staff, decent bed.
Excellent
10.0
Pros: The room was comfortable and clean, and it was easy to find.
Excellent
10.0
Pros: Quick and easy check in
Poor
1.0
Pros: Nothing
Excellent
9.0
Pros: location, cleanliness
Excellent
10.0
Pros: Nice hotel, big and spacious room, clean and with amenities you need. 24hrs front desk, friendly staff. Superb location.
Good
7.0
Pros: The staff were very helpful and polite. Location is everything though a short walk to Times Square and Madison Square Garden at your door step not bad neighbours to keep! Close to all the shops nearby so if anything is needed only a 5 minute walk if that. Great brunch spots nearby too I.e. short 5-10 mins walk. Overall the location for this property really seals the deal for me!
Mediocre
3.0
Excellent
8.0
Pros: Location Value for price
Details
Reviews
Overall 8.0 Excellent
Based on 2,796 reviews
Location
9.4
WiFi
8.3
Service
8.0
Room
6.6
Bar
5.5
Amenities
4.9
Food
4.9
Breakfast
3.1
Wellness Area
2.1
Location
9.5
Service
8.3
Room
6.5
Bar
5.6
Comfort
4.9
Amenities
4.9
Food
4.8
Vibe
4.7
Location
9.2
Cleanliness
8.0
Service
7.8
Room
7.3
Vibe
5.5
Amenities
5.1
Bar
5.0
Food
4.4
Location
9.5
Service
7.8
Room
5.2
Amenities
5.1
Bar
4.9
Comfort
4.6
Food
4.5
Location
9.4
Service
8.2
Value
5.9
Room
5.8
Comfort
5.5
10.0 Excellent
Pros: The location was good. The room was wonderful, i had a nice window/room view. The bed was so SUPER comfortable. The bathroom and shower was AMAZING! I will be booking again in the future. The front desk staff was awesome.
Cons: Rooms should have a microwave and alcoholic mini bar.
4.0 Okay
Pros: This hotel is in a great location
Cons: The beds did not have comforters or even bed skirts and the wallpaper was peeling. Staff was not welcoming or pleasant, and we were offered no help with our bags.
10.0 Excellent
Pros: They were very accommodating to me!
Cons: Nothing :)
7.1 Good
Pros: Location, friendly staff, decent bed.
Cons: Lots of construction work outside. Busy street which woke us up multiple times. Only found out on arrival the restaurant was out of action.
10.0 Excellent
Pros: The room was comfortable and clean, and it was easy to find.
Cons: I liked everything.
10.0 Excellent
Pros: Quick and easy check in
Cons: Just one night. No problems
1.0 Poor
Pros: Nothing
Cons: Everything
9.0 Excellent
Pros: location, cleanliness
Cons:
10.0 Excellent
Pros: Nice hotel, big and spacious room, clean and with amenities you need. 24hrs front desk, friendly staff. Superb location.
Cons:
7.0 Good
Pros: The staff were very helpful and polite. Location is everything though a short walk to Times Square and Madison Square Garden at your door step not bad neighbours to keep! Close to all the shops nearby so if anything is needed only a 5 minute walk if that. Great brunch spots nearby too I.e. short 5-10 mins walk. Overall the location for this property really seals the deal for me!
Cons: I found it to be a bit underwhelming for a Hilton. The lobby is small and so are the standard rooms, the air conditioning unit was very loud given the small size of the room but I suppose you just learn to deal with it. My partner felt the bed was not that comfortable either. The restaurant was closed for the duration of our stay so that was disappointing but just bad luck on our part. I feel this hotel is good to stay if you are not expecting anything fancy and just want a bed to recharge the batteries for a busy day out in the NYC streets and avenues.
3.0 Mediocre
Pros:
Cons: No restaurant on premises. Under construction and I was not aware of that when I booked. Had I known I would have never booked this hotel
8.0 Excellent
Pros: Location Value for price
Cons: Just a typical Hilton, nothing all that special
Located in the heart of the Fashion District in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is steps from the city's best attractions including the Empire State Building, Times Square, Madison Square Garden, the Fashion Institute of Technology (FIT), Chelsea Piers, Broadway, Macy's at Herald Square, Fifth Avenue shopping and the Jacob Javits Convention Center. Hilton New York Fashion District offers upscale guest rooms with city skyline views in the New York's fashion epicenter. The hotel offers private and semi-private meeting spaces for small meetings and events. Explore the best of New York City with easy access to nearby Grand Central and Penn Station. Walk to an event at Madison Square Garden or the Jacob Javits Convention Center, or stroll along the Highline, a former railroad turned linear park nearby.
A stay at GEM Hotel - Chelsea places you in the heart of New York, within a 10-minute walk of Chelsea Market and The High Line Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.0 Excellent
Based on 1,945 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Okay
5.0
Pros: The room was cleaned everyday and the location was great
Poor
1.0
Pros: Location was great. Close to the subway, walking distance from many things.
Excellent
10.0
Pros: Great service and amazing location!
Good
7.0
Pros: No more breakfast but we were happy to receive a refund for that. Arriving late afternoon to the wine bar was great. Our room was cute, clean and funky, although very “compact”. We really loved that the wonderful “Foragers” was right next door - wonderful restaurant on two separate visits!
Good
7.9
Pros: The location is perfect
Excellent
8.0
Pros: Clean, modern, efficient rooms in a great location. Friendly staff. Rooms are small; they would be "cozy" for two. But good value.
Excellent
10.0
Pros: Awesome location, great staff stylish rooms.
Excellent
9.0
Pros: Great location in mid town Manhattan. Only eight blocks / ten minutes walk to penn station.
Excellent
8.0
Excellent
8.0
Pros: It was a cute hotel and in a good location for my need.
Okay
5.0
Pros: Location & happy hour
Okay
5.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 1,945 reviews
Location
9.7
Service
9.1
Food
7.3
WiFi
6.8
Breakfast
5.0
Room
4.7
Comfort
1.9
Location
9.8
Service
9.5
Bar
8.3
WiFi
5.2
Breakfast
4.6
Room
4.2
Comfort
2.0
Location
9.7
Service
9.0
Value
8.2
Breakfast
5.3
Room
5.0
Comfort
2.3
Location
9.8
Service
9.4
Breakfast
5.4
Room
4.7
Comfort
2.0
Location
9.8
Service
9.1
Value
7.8
Breakfast
5.2
Room
3.9
Comfort
1.6
5.0 Okay
Pros: The room was cleaned everyday and the location was great
Cons: Room was tiny for two people...couldn't even open our luggage properly. No breakfast was available. Works started on the facade of the property so lots of scaffolding, builders, noise
1.0 Poor
Pros: Location was great. Close to the subway, walking distance from many things.
Cons: To say the room was small is laughable. And the bed looked like a blow up air mattress rather than a real bed because it was so low to the ground. There was literally no where in the bathroom to place toiletries beyond one or two small items.
10.0 Excellent
Pros: Great service and amazing location!
Cons:
7.0 Good
Pros: No more breakfast but we were happy to receive a refund for that. Arriving late afternoon to the wine bar was great. Our room was cute, clean and funky, although very “compact”. We really loved that the wonderful “Foragers” was right next door - wonderful restaurant on two separate visits!
Cons: We had stayed once before and really loved it. That was a four day trip. We had forgotten how small the rooms are, and this time it was 3 nights of a much longer, complex trip so we had a lot of baggage. For that, our room was too small. And a small, petty thing - we had to ask for a second facecloth. One was delivered, but again the next day, only one. Not sure why.
7.9 Good
Pros: The location is perfect
Cons: If someone like to sleep I wouldn’t recommend because from 8 am the noise level is crazy...Only for early birds
8.0 Excellent
Pros: Clean, modern, efficient rooms in a great location. Friendly staff. Rooms are small; they would be "cozy" for two. But good value.
Cons:
10.0 Excellent
Pros: Awesome location, great staff stylish rooms.
Cons: Rooms a bit on the small side, but to be expected in NYC.
9.0 Excellent
Pros: Great location in mid town Manhattan. Only eight blocks / ten minutes walk to penn station.
Cons:
8.0 Excellent
Pros:
Cons: TV broke multiple times during stay.
8.0 Excellent
Pros: It was a cute hotel and in a good location for my need.
Cons: The room was surprisingly small, even for Manhattan. And, I've stayed in a number of different hotels in Manhattan.
5.0 Okay
Pros: Location & happy hour
Cons: I reserved for 2 people in & had to share a bed.
5.0 Okay
Pros: Location
Cons: There was deceptive advertising. Room was advertised as a "Double" but that actually meant 1 double bed, not two beds as typical when that term is used.
A stay at GEM Hotel - Chelsea places you in the heart of New York, within a 10-minute walk of Chelsea Market and The High Line Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Overall 7.7 Good
Based on 2,896 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: location
Poor
1.0
Pros: nothing
Excellent
9.0
Pros: Perfect location for exploring the city
Excellent
10.0
Pros: Location.
Mediocre
3.0
Pros: At best the hotel is a 3 star. 2 very slow old elevators for 27 floors. Hotel Located on very outskirts of Chelsea but not really Chelsea. I called right after i booked hotel and reserve king bed, somehow they reserved queen handicap room certainly did N
Okay
5.0
Pros: Staff was very helpful. Room was clean and beds were comfortable. Furniture appeared new and in good shape.
Excellent
8.0
Pros: The beds were comfortable.
Excellent
9.0
Pros: Well amid the current conditions my stay was great, best of all was the staff. Great attitude, the were attentive to my needs, I was made to feel at home. As evidence I extended my stay for four extra days. I would definitely return, so I recommend them.
Good
7.7
Pros: Staff
Excellent
8.0
Pros: price and location for work. I loved the dogs of Westminster being there this trip!
Good
7.4
Pros: Great location
Okay
4.0
Pros: Nice view from the room, more spacious than most NYC rooms.
Details
Reviews
Overall 7.7 Good
Based on 2,896 reviews
Location
9.6
Food
8.1
Service
8.0
WiFi
8.0
Value
7.5
Breakfast
6.4
Room
5.9
Cleanliness
5.8
Bar
5.1
Comfort
4.9
Vibe
2.7
Amenities
2.3
Location
9.6
Service
7.4
Breakfast
6.7
Cleanliness
5.7
Comfort
4.4
Room
4.4
Amenities
2.3
Vibe
2.0
Location
9.4
Service
8.0
Value
7.6
Room
7.5
Breakfast
6.7
Cleanliness
6.1
Comfort
5.8
Amenities
2.5
Vibe
1.9
Location
9.7
Service
7.5
Cleanliness
6.3
Room
6.2
Breakfast
6.1
Comfort
5.4
Vibe
2.6
Amenities
2.1
Location
9.7
Service
8.3
Value
7.7
Cleanliness
5.8
Room
5.3
Comfort
5.1
Amenities
2.5
8.0 Excellent
Pros: location
Cons: being woke up when people leave/arrive to their rooms slamming the doors.
1.0 Poor
Pros: nothing
Cons: filthy room, shower curtain, clumps of hair under the bed, spilled food by the elevator, garbage smell near entrance soft bed, cheap towels
9.0 Excellent
Pros: Perfect location for exploring the city
Cons: Bathroom needs updating. Mirror was was falling apart. Chewing gum stuck on nightstand. Needs to check after room service.
10.0 Excellent
Pros: Location.
Cons: Elevator not working for a while was a little inconvenient.
3.0 Mediocre
Pros: At best the hotel is a 3 star. 2 very slow old elevators for 27 floors. Hotel Located on very outskirts of Chelsea but not really Chelsea. I called right after i booked hotel and reserve king bed, somehow they reserved queen handicap room certainly did N
Cons:
5.0 Okay
Pros: Staff was very helpful. Room was clean and beds were comfortable. Furniture appeared new and in good shape.
Cons: Trash and laundry bins were stored outside near the entrance which made the hotel feel shabby. Rooms were very small.
8.0 Excellent
Pros: The beds were comfortable.
Cons: Not being able to check in till after 4 pm.
9.0 Excellent
Pros: Well amid the current conditions my stay was great, best of all was the staff. Great attitude, the were attentive to my needs, I was made to feel at home. As evidence I extended my stay for four extra days. I would definitely return, so I recommend them.
Cons: With how the situation is right now in New York City, they did enough and maybe a little more, so that's off to them.
7.7 Good
Pros: Staff
Cons: Location could have been better
Rooms could use updating
8.0 Excellent
Pros: price and location for work. I loved the dogs of Westminster being there this trip!
Cons:
7.4 Good
Pros: Great location
Cons: EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
4.0 Okay
Pros: Nice view from the room, more spacious than most NYC rooms.
Cons: The refrigerator and shower did not work at all in my room. We didn't know about the shower until getting ready to leave the next day, so couldn't wait for someone to fix. Location is on a street that had a lot of trash, lobby is extremely small.
The Doubletree Hotel Manhattan Midtown West is a new, 26-story high-rise hotel constructed in classic New York City style. Our modern, full service hotel located on 29th Street between Sixth and Seventh Avenues offers a great location just a block from Broadway and close to all your favorite Manhattan NYC attractions and destinations. Guests at the Doubletree Manhattan Midtown West are only blocks from Madison Square Garden, Herald Square, Penn Station, the Flatiron Building, Macy's, and The Empire State Building. Our midtown west location offers an eclectic environment filled with theaters, galleries, shops and restaurants that is convenient to the most famous business and cultural addresses of Midtown Manhattan. Shop Fifth Avenue, attend an expo at the Jacob Javits Center, stroll through Times Square and enjoy world-class dining within minutes of the Doubletree hotel. Our hotel features gracious outdoor spaces, modern décor, refined common areas, state-of- the-art guestroom furnishings and high-tech amenities. Guest room accommodations include our luxurious Sweet Dreams beds, flat screen televisions, and high-speed internet connections. Dine in-room or enjoy freshly prepared American cuisine in our hotel restaurant - serving breakfast, lunch and dinner daily. Relax with cocktails in our casually elegant Lounge before a theater evening. Guest services include 24-hour security, complimentary HSIA in public areas, and a helpful concierge staff. Work out in our well-equipped Fitness Center with cardio and circuit training equipment, and stay connected while on the road at our Business Center, supplying complete business support facilities. You'll find everything you need for a comfortable and gracious business or leisure stay at the Doubletree in Midtown Manhattan. The Doubletree hotel is easily accessible via the subway at 28th Street, Metro North to Grand Central, Long Island Rail Road to Penn Station, and taxi or car via the Lincoln Tunnel or the Triborough Bridge. The next time you travel to New York City, our friendly and professional hotel staff looks forward to welcoming you to Manhattan with our signature, warm chocolate chip cookie at check-in.
Fronted by an ocean liner-inspired stainless steel façade and riddled with porthole windows, the grand exterior of Dream Downtown hails its 1960s role as the National Maritime Union headquarters
Overall 7.5 Good
Based on 3,827 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Staff, Facilities, Amenities and Location.
Excellent
8.0
Pros: The hotel was close to the areas of NY that we were in town to visit.
Good
7.9
Pros: Location is exceptional, bed is very comfy, staff exceptional.
Good
7.1
Pros: The price and location were great, though the deal we found clearly isn't their usual rate. I would never pay full price for a hotel like this.
Excellent
10.0
Pros: The staff was extremely friendly. They went above and beyond to make sure our staff felt unique. The hotel itself had everything we would need without having to leave the building and when we did, we were close to everything.
Excellent
10.0
Pros: Everything was great
Excellent
10.0
Pros: Very clean; very hip. The staff went above and beyond to make sure we had a comfortable stay. I will definitely revisit.
Good
7.0
Pros: The view
Okay
5.0
Pros: Staff
Poor
1.0
Pros: Restaurant downstairs (bodega negra) was excellent.
Excellent
8.0
Pros: Decor. We went for bachelorette party. Everything is super convenient to the hotel. Restaurants, dancing , beautiful highline, chelsea market. Close to all the stores too. Empire Cake, Liquor Store, CVS, Starbucks. All the necessary stores.
Excellent
10.0
Pros: Energetic ambiance, beautiful room. Kind, helpful staff. Great hotel, will return!
Details
Reviews
Overall 7.5 Good
Based on 3,827 reviews
Location
9.3
Vibe
8.0
Pool
6.9
Service
6.3
Bar
6.2
Amenities
5.9
Room
5.8
Breakfast
5.4
Cleanliness
5.1
WiFi
4.9
Value
4.3
Comfort
3.7
Wellness Area
3.5
Beach
2.5
Location
9.4
Vibe
7.3
Pool
6.7
Room
6.3
Service
6.2
Bar
6.0
Cleanliness
5.3
Value
4.3
Comfort
4.2
WiFi
3.6
Location
9.5
Pool
6.7
Bar
6.2
Amenities
6.0
Service
5.8
Cleanliness
5.4
Room
5.2
Value
4.1
Comfort
3.6
Location
9.4
Vibe
7.3
Service
6.2
Cleanliness
5.5
Room
5.4
Amenities
5.4
Value
4.2
Comfort
3.3
WiFi
2.4
Location
9.3
Vibe
7.3
Amenities
6.1
Service
6.0
Room
5.5
Cleanliness
5.5
Value
4.8
Comfort
4.1
9.0 Excellent
Pros: Staff, Facilities, Amenities and Location.
Cons: SMALL ROOMS
8.0 Excellent
Pros: The hotel was close to the areas of NY that we were in town to visit.
Cons: This hotel has several clubs that are very loud at night.
7.9 Good
Pros: Location is exceptional, bed is very comfy, staff exceptional.
Cons: Rooms are dated and small, tv broke twice, wardrobe broke once, curtains don’t keep the light out, light switches are totally ridiculous, roof top club tried to charge $100 entry despite being a guest.
7.1 Good
Pros: The price and location were great, though the deal we found clearly isn't their usual rate. I would never pay full price for a hotel like this.
Cons: The decor is clever, but makes it an incredibly uncomfortable room. Super echo-ey due to the cement, glass & metal design. The lighting is ridiculous to deal with, and half the lights seemed to be burned out. Simple on/off switches would be better than whatever they thought they were installing.
Also - I really need to learn to research clubs. Because I never need to stay in a hotel that includes a night club for the rest of my life. Really should be front and center in the descriptions, since some of us don't want to spend every interaction with the elevators and lobbies dealing with an obnoxious club-going crowd that goes on well past 4am.
This is a hotel for bored 20-somethings with a lot of money to waste. If you're just looking for somewhere decent to stay in the Chelsea area where you can get a good night's rest... maybe look elsewhere.
10.0 Excellent
Pros: The staff was extremely friendly. They went above and beyond to make sure our staff felt unique. The hotel itself had everything we would need without having to leave the building and when we did, we were close to everything.
Cons:
10.0 Excellent
Pros: Everything was great
Cons:
10.0 Excellent
Pros: Very clean; very hip. The staff went above and beyond to make sure we had a comfortable stay. I will definitely revisit.
Cons: All restaurants were closed because of the Coronavirus outbreak, but that wasn’t the hotel’s fault.
7.0 Good
Pros: The view
Cons: Room was too small.
5.0 Okay
Pros: Staff
Cons: Loud music played until 4:00 am
1.0 Poor
Pros: Restaurant downstairs (bodega negra) was excellent.
Cons: Dirty and staff was unhelpful when alarms continued all night. We were evacuated at 3am and hotel staff told us no rooms were available. Ended up sleeping in car.
8.0 Excellent
Pros: Decor. We went for bachelorette party. Everything is super convenient to the hotel. Restaurants, dancing , beautiful highline, chelsea market. Close to all the stores too. Empire Cake, Liquor Store, CVS, Starbucks. All the necessary stores.
Cons: The staff made an error by charging me twice from mini bar when nothing was used. They fixed it once I emailed them.
10.0 Excellent
Pros: Energetic ambiance, beautiful room. Kind, helpful staff. Great hotel, will return!
Cons:
Fronted by an ocean liner-inspired stainless steel façade and riddled with porthole windows, the grand exterior of Dream Downtown hails its 1960s role as the National Maritime Union headquarters
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