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London hotels near Waterloo Bridge
Search hundreds of travel sites at once for hotels near Waterloo Bridge in London
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Best London hotels near Waterloo Bridge
Located in London City Centre, this luxury hotel is steps away from The Strand and Lyceum Theatre. Covent Garden Market and Aldwych Theatre are also within 5 minutes. Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 9.4 Excellent
Based on 1,447 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
Excellent
10.0
Pros: Spectacular in every way
Cons: Not being able to stay longer
This family-friendly London hotel is located in the historical district, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Wigmore Hall and Selfridges are also within 15 minutes. Oxford Circus Underground Station is only a 4-minute walk and Great Portland Street Underground Station is 9 minutes.
Overall 9.3 Excellent
Based on 2,598 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.3
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
Excellent
10.0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
Excellent
9.7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Excellent
8.8
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
Good
6.0
Pros: pool
Cons: tiny rooms even with upgrade weird hotel layout
This family-friendly London hotel is located in the entertainment district, within a 10-minute walk of Piccadilly Circus and Buckingham Palace. Hyde Park and The British Museum are also within 1 mi (2 km). Green Park Underground Station is only a 2-minute walk and Piccadilly Circus Underground Station is 7 minutes.
Overall 9.3 Excellent
Based on 858 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.
Good
6.5
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
9.7
Pros: Everything
Cons: Being in a smoking floor
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.
Overall 9.1 Excellent
Based on 3,536 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
Excellent
9.4
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
Located in London City Centre, this luxury hotel is within a 10-minute walk of Tate Modern, Globe Theatre and Borough Market. The Shard and Tower of London are also within 2 mi (3 km). Southwark Underground Station is 5 minutes by foot and London Waterloo East Station is 9 minutes.
Overall 9.0 Excellent
Based on 2,628 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: Tvs broken Wifi terrible
Excellent
10.0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Located in London City Centre, this spa hotel is within a 10-minute walk of Buckingham Palace and Westminster Abbey. Big Ben and Hyde Park are also within 1 mi (2 km). St. James's Park Underground Station is only a 3-minute walk and Victoria Underground Station is 7 minutes.
Overall 8.9 Excellent
Based on 4,090 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: Bedding Staff Room Service Towel warmers Restaurant Concierge
Cons: The service in the bar was a bit slow. The gym was small - but well appointed
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.
Excellent
9.4
Pros: Beautiful! architecture,colours and style. You are made to fill very special when visiting.
Excellent
10.0
Pros: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.
Cons: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.
Excellent
9.7
Pros: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.
Cons: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
Excellent
9.4
Pros: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.
Cons: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.
Good
6.2
Pros: Wonderful location.
Cons: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.
Excellent
9.1
Pros: The beds were comfortable and the breakfast was sumptuous
Cons: The rooms were bit small
Excellent
10.0
Pros: location, ambiance, service
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
Excellent
9.6
Pros: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value
Excellent
9.3
Pros: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable
Located in London City Centre, this luxury hotel is within a 10-minute walk of Financial District, Liverpool Street, and Barbican Arts Centre. The Gherkin and Museum of London are also within 15 minutes. Moorgate Underground Station is 5 minutes by foot and Old Street Underground Station is 7 minutes.
Overall 8.6 Excellent
Based on 7,820 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
Cons: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
Excellent
8.0
Pros: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.
Cons: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts
Excellent
10.0
Pros: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
Cons: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
Located in London City Centre, this eco-friendly hotel is steps away from Southbank Centre Book Market and Florence Nightingale Museum. St. Thomas' Hospital and Sea Life London Aquarium are also within 5 minutes. Waterloo Underground Station is only a 4-minute walk and Lambeth North Underground Station is 6 minutes.
Overall 8.5 Excellent
Based on 20,620 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.
Excellent
10.0
Excellent
8.8
Pros: Room were lovely Staff efficient and friendly Lovely hotel
Cons: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.
Excellent
8.5
Okay
5.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Rooms were superb. Service was excellent.
Excellent
10.0
Excellent
9.1
Pros: The staff were extra friendly.
Cons: The spa is closed on weekends.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Pros: It was just average to us. Nothing impressive.
Cons: It was again, fine. Nothing terrible either.
Excellent
10.0
Good
7.7
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
Mediocre
3.7
Pros: We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!!
Cons: As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
Excellent
10.0
Pros: The location of the hotel is excellent, right in the center of London, walking distance to the London Eye, Westminster Abbey and Big Ben of Parliament building.
Cons: We really loved the breakfast.
Excellent
10.0
Pros: Great location
Excellent
9.7
Pros: Location was great, and they upgraded us up when we got there. Room was very spacious & clean. In addition, they had gluten free breakfast options.
Cons: Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)
Excellent
9.7
Pros: The hotel was exactly as I thought it would be based on all the excellent reviews written online. It is located close to all the tourist attractions and the subway is nearby to take you to wherever your heart desires. There is good food and entertainment at the hotel if you want to stay in. So go ahead...book this hotel...you won't be disappointed!
Mediocre
3.7
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
Excellent
9.4
Pros: The location was superb. Rooms were comfortable. pricing was very fair
Cons: bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.
Excellent
10.0
Pros: Quiet, clean, reliable, great location
Cons: A bit expensive
Excellent
10.0
Pros: Situation plus we were at an Indian wedding in the hotel
Excellent
10.0
Pros: Friendly,nice rooms, great location,
Cons: Music at the bar finished to early
Excellent
9.6
Pros: Location and view was the best! All the staff were friendly and helpful.
Excellent
8.0
Cons: That the coffee maker in our room didn't work.
Excellent
10.0
Pros: Bathtub was awesome. They had outlets for US plugs too.
Excellent
9.7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
Excellent
10.0
Pros: This hotel was centrally located in London with many sites near by as well as the subway station for traveling within the city. The safe were very friendly and the restaurants served great food.
Cons: Nothing. It was amazing.
Excellent
10.0
Pros: Yes
Excellent
9.4
Pros: Great location.
Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
Excellent
10.0
Pros: Breakfasts were fantastic and location was excellent!
Okay
4.0
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
Located in London City Centre, this luxury hotel is within a 10-minute walk of National Gallery, Churchill War Rooms and London Eye. Westminster Abbey and Houses of Parliament are also within 10 minutes. Embankment Station and Charing Cross Underground Station are within a 5-minute walk.
_O-921724.jpg?width=66&height=66&xhint=1072&yhint=1740&crop=true)
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Overall 8.5 Excellent
Based on 3,368 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
Excellent
9.7
Good
7.7
Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Cons: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
Good
7.9
We had an issue with the A/C in the first room on the first night and the hotel moved us to another room and everything was in order there. We only had the included minibar fully stocked once during the 6-night stay and only after mentioning it to the front desk. The minibar was restocked with drinks one more time but the food items were not restocked. Not sure if the hotel only includes one restocking or if it was supposed to be restocked daily. This was included with the rate we paid, I think it was the 'deluxe' package. It's a great hotel but I would say it is more of a 4+ star hotel. It seems the A/C units need updating or repair, the faucets in the bathroom are worn from cleaning so much and our spout was loose, the wood top near the tea-making facilities was warped from prior water damage. We have stayed here 5 or 6 times now over the past few years and the TV in the bathroom has never worked, but we don't use it so it's never been a deal-breaker. It is hit or miss if you get a room with working heated towel racks and/or heated bathroom floors. We love the location, the lobby, the staff, the bar, the breakfast, the courtyard/gardens, etc. It's one of our go-to hotels to stay at when we can afford it. You won't be disappointed if you do stay here. Just make sure to mention any issues with the staff and they will do their best to get it taken care of.
Excellent
9.6
Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
Cons: Nothing.
Excellent
8.5
Pros: Good service Great location
Cons: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
Excellent
10.0
Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Excellent
9.7
Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Cons: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
Excellent
9.7
Cons: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
Excellent
10.0
Pros: Service and staff were exceptional. Made us feel special and very welcome.
Excellent
10.0
Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.
Cons: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
Excellent
10.0
Pros: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Cons: Nothing, all was perfect!
Located in London City Centre, this hotel is within a 10-minute walk of Financial District, The Gherkin and Liverpool Street. Tower Bridge and Tower of London are also within 15 minutes. Aldgate Station is only a 2-minute walk and Aldgate East Station is 3 minutes.
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Overall 8.4 Excellent
Based on 5,132 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: great location
Cons: staff
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
9.1
Good
7.7
Pros: The locations is great if you need to be in the insurance district. Easy to get around. The roof top bar staff were great and took very good care of us.
Cons: The staff at the restaurant were less than pleasant.
Excellent
10.0
Pros: Location was superb. Easy access to Subway and all top London attractions. Staff very courteous and helpful.
Cons: Loved everything
Located in London City Centre, this hotel is within a 10-minute walk of Tower Bridge, Tower of London and HMS Belfast. The Shard and Excel Exhibition Centre are also within 9 mi (15 km). Tower Gateway Station is 6 minutes by foot and Tower Hill Station is 7 minutes.
Overall 8.3 Excellent
Based on 8,426 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Cons: Significant amount of outside noise, at second floor level. Beds very uncomfortable.
Excellent
10.0
Mediocre
3.0
Pros: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night
Cons: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.
Excellent
8.0
Excellent
8.2
Excellent
10.0
Pros: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!
Cons: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.
Excellent
10.0
Pros: The location of this hotel is unbelievable! It literally sits right on the Thames river, and the view of the Tower bridge is stunning!! Not to mention it’s incredibly beautiful on the inside, it has fantastic amenities and the restaurant inside is wonderful! It’s also a very simple walk across the bridge to the other side to get to the Tower of London and a plethora of other restaurants and shopping venues. The cost was incredibly low for what type of hotel this is, and I will absolutely recommend anyone to stay here for a gorgeous and accessible view of London!!
Cons: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.
Excellent
8.0
Pros: Excellent location
Cons: Uncomfortable ironing board
Good
6.0
Pros: Staff friendly
Cons: Noise from wedding music way after midnight. Slow check in and check out
Excellent
10.0
Pros: The location and views provided by The Tower are perfect for touring London!
Good
6.0
Pros: Location
Cons: Service, cleanliness, housekeeping
Excellent
10.0
Pros: The view.
Cons: Frig in room.
Good
7.3
Pros: Being upgraded
Cons: The air conditioning not working and the room needing some updating
Good
7.7
Pros: the view of the tower extremely nice service (besides check in) proximity to a supermarket, tube
Cons: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small
Excellent
9.4
Pros: View was amazing, great location
Cons: Had a problem with A/C quickly supplied a fan.
Okay
4.0
Pros: Great setting
Cons: No air con. Stifling!
Mediocre
2.0
Pros: nothing
Cons: crazy hot place , slow elevators , old and stinky place , did not we say hell ?
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 8.3 Excellent
Based on 4,291 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in London City Centre, this hotel is within a 5-minute walk of Dennis Severs' House, Old Spitalfields Market and Brick Lane. The Gherkin and Bank of England Museum are also within 1 mi (2 km). Shoreditch High Street Overground Station is only a 4-minute walk and Liverpool Street Underground Station is 8 minutes.
Overall 8.3 Excellent
Based on 3,804 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Clean, modern, comfortable accommodations at a great location and at a reasonable price for London.
Cons: Everything was very acceptable but could use a toilet brush.
Excellent
10.0
Pros: Hotel was located in a prime location. Really good rate and really clean room.
Located in London City Centre, this hotel is within a 10-minute walk of Financial District, The Gherkin and Tower of London. Tower Bridge and Liverpool Street are also within 15 minutes. Tower Hill Station and Tower Gateway Station are within a 5-minute walk.
Overall 8.2 Excellent
Based on 10,592 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
9.4
Pros: the room was very clean, attractive and quiet.
Cons: the mattress was hard and very uncomfortable.
Excellent
9.7
Pros: Nice hotel, great location, near the Tower Hill station
Cons: Price is a bit expensive Room was with view to the roof of the lobby which isn't nice :-(
Located in London City Centre, this luxury hotel is within a 5-minute walk of Barbican Arts Centre and Financial District. Liverpool Street and Museum of London are also within 10 minutes. Barbican Station is 5 minutes by foot and Moorgate Underground Station is 6 minutes.
Overall 8.2 Excellent
Based on 3,007 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Pros: My stay was excellent! The staff were wonderful and the hotel itself is very well kept. The decor and amenities give off a really high-end vibe. We were pleasantly surprised to receive a room upgrade on check in. We also received a bottle of champagne after mentioning that it was the end of our honeymoon in the U.K. We ate at the restaurant associated with the hotel and the food was excellent. I can't thank the staff enough for what a good experience we had. It really made the end of our trip special.
Cons: Hotel is in the financial district and is kinda out of the way on the weekends. Upside is cheap and good breakfast during the week for all the business folks. If you are feeling more spendy, the hotel restaurant is really good.
Excellent
10.0
Pros: Beautiful facility. Clean, modern and spacious room. Outstanding, friendly staff. Quiet and comfortabl bed. Both restaurants were fantastic--excellent food, really top notch.
Cons: Nothing.
Excellent
10.0
Pros: Everything about this hotel was amazing.
Good
6.0
Room was smallish but comfortable. Pillows were v good. Shower didn’t have great water pressure. Signage could have been better and clear the staffing challenge has hit hotel hard with some staff not knowing how things worked. Most apparent at breakfast which was a bit chaotic and the food quality wasn’t brilliant when it arrived.
Located in London City Centre, this luxury hotel is within 1 mi (2 km) of St. Paul's Cathedral and Tower of London. London Eye and Tower Bridge are also within 2 mi (3 km). Blackfriars Underground Station and St. Paul's Underground Station are within a 5-minute walk.
Overall 7.9 Good
Based on 6,520 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Excellent
10.0
Excellent
8.5
Pros: Location and Spa
Cons: A little tired in places
Good
6.8
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
Okay
5.7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
Mediocre
2.0
Cons: Badly managed hotel
Excellent
10.0
Pros: Everything about Grange St. Paul's contributes to a premium hospitality experience. Wouldn't hesitate to recommend or stay there again and again.
Excellent
8.0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Excellent
10.0
Pros: Quality Suites, Good Food, Fitness Center, Location
Cons: Minor Issue at reception with breakfast not being delivered because the breakfast card was not picked up from the door, which I did not mind.
Located in London City Centre, this hotel is within a 5-minute walk of Oxford Street and The British Museum. Russell Square and Palace Theatre London are also within 10 minutes. Tottenham Court Road Underground Station is only a 3-minute walk and Goodge Street Underground Station is 6 minutes.
Overall 7.7 Good
Based on 12,144 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Pros: Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Cons: Room was small, perfect for travelling as only really in the room to sleep. Was disappointed that the pool was shut for renovations while I was staying as I wasn't aware of this when booking.
Excellent
8.2
Excellent
8.2
Excellent
8.3
Excellent
8.0
Excellent
8.0
Excellent
8.0
Mediocre
3.4
Pros: We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
Cons: However we were never informed that there was to be building works happening throughout February. This resulted in there being no room for a reception desk and little to do in the hotel as everything was cordened off. As for the rooms, they were small and dated, they also didn't have much of a blind for the windows. As there has been a neon lit build finished across the street from the hotel, the room was lit up all night. To add to this there was a false fire alarm at 4am in the morning which no one came to inform us about but we could barely hear it from our room. The shower cubicle was really small with a really powerful shower that wasn't pleasant and to top everything we had a cockroach crawl into our room just before our departure that resided under our bed. All in all multiple things went wrong with our stay and I wouldn't recommend.
Excellent
8.8
Excellent
10.0
Good
7.7
Okay
4.5
Pros: Location and cleanliness are the only positives about my stay.
Cons: Poorly operating lifts. Bathroom so small. TV inoperable. WiFi requires £5 payment daily by purchasing a code from a vending machine. Long lines at check in. Long line at luggage check/collection. Never again!
Excellent
10.0
Pros: we had a great visit. The staff was impeccably polite and helpful.
Cons: the elevator situation was pretty bad. I don't know if some of the lifts weren't functioning or what, but we ended up taking the stairs most of the time
Good
6.0
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge Breakfast is very good Rooms are unlike in the pictures The hotel needs a lot of updates
Good
6.2
Pros: Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh. The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast. Concierge staff was very helpful
Excellent
8.2
Pros: Clean room, location
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
Okay
4.0
Pros: The location was the only positive.
Cons: The room was about the size of a closet, and everything smelled.
Excellent
9.4
Pros: Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
Cons: The hotel lifts were very slow and 2 was not working at all , also there was work being done for the new reception area ! As I have sciatica very bad , It was very difficult using the stairs and temporary steps the hotel put in place !
Located in London City Centre, this hostel is within a 15-minute walk of Russell Square, The British Museum and University College London. Oxford Street and Aldwych Theatre are also within 1 mile (2 km). Russell Square Underground Station is only a 4-minute walk and King's Cross St. Pancras Underground Station is 8 minutes.
Overall 7.4 Good
Based on 5,357 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.6
Pros: The atmosphere was amazing, the common areas were decorated impeccably, the staff were genuinely friendly, and the ground floor had enough chill out/get rowdy/eat food areas that a) you could always find a space suitable for your mood, and b) the rooms stayed quiet and peaceful. Also, the number of outlets was astounding, and the WiFi excellent, even though my room was on the fifth floor.
Cons: The toilets were backed up a few times. It was always fixed quickly, but the frequency of blockages was a little concerning.
Excellent
8.5
Excellent
10.0
Good
7.1
Excellent
8.0
Excellent
10.0
Pros: Clean with very friendly and helpful staff.
Cons: Location and price.
Excellent
8.0
Pros: Location was great, café downstairs was fine.
Cons: It was loud, hard to get sleep at night. I could hear my neighbors through the walls and when the doors shut it is really loud and echoes down the hallway.
Excellent
8.0
Pros: It was all clean, the staff is nice and there is a good mood there
Cons: They didn't provide padlock for luggage lockers
Excellent
9.1
Pros: The hostel was very clean. The bathrooms were cleaned every few hours. There was a nice mix of travelers,young and old,people travelling in groups and lone travelers. There were also young families and babies. Lots of people ,lots of activity. At night ,there was added security in the building. I was very happy with the Generator Hostel.
Cons: The mornings were rough .You had to time it right to get a sink in the bathroom. Everyone seemed to need the showers at the same time. You just have to try to avoid the busy times.
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