London hotels in Tower Hamlets

Cons: Small window made it a bit dark in the room, housekeeping slightly inconsistent, loud whistling noise when running bath/shower, no cutlery in room, no space for cold storage of personal items

Cons: The air conditioning wasn't working and the windows don't open. It was very difficult to sleep in the hot room. We were only in London for 2 nights. We informed the front desk very early on the second day before our 14 hour tour hoping for it to be fixed when we returned. It wasn't, and we were too exhausted to try and change rooms, so we slept on top of the bed trying to stay cool

Cons: The concierge put me in a ceappy room cos I didn't dress professional enough.

Cons: Not enough tea/coffee/milk in room had to go but not a real big issue

Cons: Bit of a walk to transport & mattress could be a little softer.

Cons: Nothing.

Cons: I would suggest that they change orientation of front desk and use a counter system, the low slung desk is too slow and casual and open.

Cons: Noisy room.

Cons: The bathroom was like a cruise ship bathroom. One big piece of plastic and tight fit.

Cons: Significant amount of outside noise, at second floor level. Beds very uncomfortable.

Cons: Had a problem with A/C quickly supplied a fan.

Cons: Uncomfortable ironing board

Cons: Service, cleanliness, housekeeping

Cons: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Cons: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Cons: The air conditioning not working and the room needing some updating

Cons: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Cons: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.

Cons: No air con. Stifling!

Cons: Frig in room.

Cons: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Cons: Noise from wedding music way after midnight. Slow check in and check out

Cons: Everything was very acceptable but could use a toilet brush.