Excellent
8.0
Pros:
A fantastic hotel with superb facilities, friendly staff and only 3 minutes walk from the airport.
Cons:
Unfortunately the general cleanliness in the room let it down. When paying such a price, attention to detail is important especially when it comes to cleanliness. There was also a long wait to check into the hotel which after a long day with a very early morning flight ahead only added to my exhaustion.
Okay
4.0
Pros:
The location
Cons:
Having to pay for parking £18.00 Dirty carpet ..not hoovered for a good while..1 cup 1 t bag in a double room asked for 2 drinks was served doubles costing £ 25.00 when I queried it I was told, well iv done it now. Young girl in the gym reception very rude
Mediocre
3.0
Pros:
close location to airport and train station.
Cons:
hole in sheets, bathroom and bedroom floor not clean, no answer through phone
Okay
4.0
Pros:
Not a lot. Could not even open a window
Cons:
Bed at all
Okay
4.0
Pros:
Location and the communal areas like the reception and lounge-restarurant were beautiful Staff was polite and nice and we got a discount for the poor experience
Cons:
In peak hours with plenty of clients arriving there where only 2 receptionists, so we had to wait long time. we didnt have baby cot In the room as requested, unable to contact anyone at reception so we had to claim it downstairs,it never arrived so had to put the single mattress on the floor for my baby, room service took 1 h to arrive...not what I was expecting for a luxury hotel and price
Excellent
10.0
Pros:
close to airport swimming pool are was very accomodating
Cons:
nothing
Excellent
8.0
Pros:
Nice room and very comfortable bed, quiet.
Cons:
I disliked that the staff at breakfast didn’t ask the guest with his online family meeting on loudspeaker (!) to please show some consideration to other guests! This totally ruined the breakfast experience and I noticed for other people as well, I informed the staff after getting so annoyed that I had to leave.
Excellent
8.4
Helpful cheerful staff but understaffed.appaling sifnahr
Excellent
10.0
perfect for staying before the flight, enjoyed the pool and sauna
Excellent
10.0
Loved it and so conveniently located
Excellent
9.6
Very good overnight stay very close to the terminal. Need more bar staff long queues. Definitely stay again great for early flight.
Good
6.0
Location is brilliant and foyer looks nice but the rooms are very basic and look a bit unclean.
Okay
5.6
I enjoyed my stay here, but was shocked at the tremendously bad service I received when looking to visit the restaurant. The customer in front was being helped by the maître d’, but when my turn came he looked at me and just walked off without any communication whatsoever. He proceeded to move some cutlery around on a nearby table. The restaurant was only around 20% capacity at this point, so it is not clear why something more important arose for him to deal with when customers were still waiting to be attended to, let alone seated. I just walked away shaking my head rather than be treated so poorly in hospitality.
Excellent
9.6
One of the best breakfast buffets around, clean well equipped gym plus pool, sauna and steam room. Only downside no scales if you need to re-weigh your suitcase!
Okay
4.0
Check in was very slow. We arrived to a dirty room with enough hair in the shower tray ti make a wig for a drag show. Waited 90 minutes for a drab looking burger served my even drabber looking staff members. The shower was freezing cold. Very disappointing stay for the price.
Excellent
10.0
Fantastic hotel, perfect location to fly next morning. Breakfast is served from 5am. 2 mins walk to terminal. Good food, nice atmosphere. Good night sleep. Will use again
Mediocre
2.0
I booked on the 2nd of December the Hotel for the 12th of December and when I arrived at the hotel it was closed as this is now a quarantine hotel. I never received any email from the hotel neither from agoda which I'm very disappointed as this ruined my night as I expected to be in a hotel and ended up going home.
Excellent
10.0
Very friendly staff, beautiful architecture great location. Highly recommended.
Excellent
9.6
a couple of minor hiccups: 1. The room was cooler than I would've preferred and the heater took at least a couple of hours to raise the temperature by a couple of degrees. 2. The soap and shampoo dispensers didn't dispense. Possibly clogged up but frustrating when you're in the shower and no way of fixing the problem. The above aside, the location and standard of this hotel makes it an excellent choice if you're using the airport.
Excellent
10.0
The Radisson Blu has to be the best way to start a vacation .. only a couple of minutes walk to the terminal .. the staff are so customer friendly that nothing is to much trouble.. take away the worry of being late and travel the day before .. we are staying there on our return before travelling home to to the north west Highly recommended
Excellent
10.0
Great staff.great location.very clean and very comfortable
Good
6.0
Location is spot on, can get a good rest in before leaving for a 5 min walk to terminal Restaurant is lovely however rooms were not up to our standard, especially not for the price we paid - Not the cleanest, chunk of wood missing from the head board and squeaky bed
Good
6.0
Stayed for one night before our flight service slow at reception and at resteraunt and some food expensive for what it is room was clean as well as bathroom thought it was a tad expensive but all staff were friendly
Good
6.8
Seems big chains are getting worse although staff were brilliant i received a flyer saying in the times of covid things were getting deep cleaned was utter rubbish. Shower tray grubby i felt like buying some bleach even the sheets had mold marks and the memory foam mattress had impressions either side had to sleep in the middle pretty terrible even Aircon filters woke up smelling runway fumes ...and even cheap ingredients in restaurant...so full house of complaints..shame was looking forward to it too
Excellent
10.0
Pros:
Convenient fir airport. Able to relax day before flying
Cons:
No
Okay
4.0
Pros:
Close to airport
Cons:
signage within building could be improved. No cups for making coffee or tea in room. Milk was sour.
Okay
5.0
Pros:
The ambience and space. Coffee. Lounge comfortable.
Cons:
The food was poor and very expensive. The room was not clean. All quick clean. Not corners or behind doors or sink holes.
Excellent
10.0
Pros:
Perfect location for a night's stay before an early flight. The breakfast is worth the price as well.
Cons:
I had dinner in the restaurant and was quite disappointed especially given how expensive it was
Good
7.0
Pros:
Proximity to the airport.
Cons:
The sink drain didn't work.
Excellent
9.0
Pros:
proximity to airport - cleanliness - restaurant
Cons:
No
Good
7.0
Pros:
Large room Nice staff
Cons:
Hot water on limited supply Coffee needed in room
Excellent
9.0
Pros:
Closeness to airport
Cons:
Excessive prices in restaurant. Eg £32 for unremarkable steak, £10 a glass for low grade wine
Excellent
10.0
Pros:
You can from the hotel to the airport terminal.
Good
6.0
Pros:
Location to airport
Cons:
Breakfast sucked. The rooms were crap. Stuffed up paint
Excellent
10.0
Pros:
Comfort
Cons:
Nothing it was perfect
Good
7.7
Pros:
Location is excellent for Stansted Airport, room is comfortable and great bed, food good and restaurant staff attentive.
Cons:
Check-in had unacceptable queues due to insufficient staff on duty and attitude to delays not very good. Staff appeared uninterested and unapologetic.
Excellent
8.5
Cons:
The minibar was stocked
Excellent
9.1
I chose the hotel for the proximity to Stanstead airport. was a good stay, staff all very helpful
Excellent
8.8
Pros:
The room was great. Mattress was super comfortable. Location was also great as we were staying because of a layover. Breakfast buffet was also the best I have ever had.
Cons:
Food prices at restaurant were a little pricey for what was offered. Room smelled a little of smoke. Suggestion: perhaps offer complimentary water bottles in rooms?
Excellent
8.0
Pros:
The breakfast buffet was great! There was a large selection of breakfast food and everything was kept at the proper temperature. The Wifi connection was also very strong, which was a plus.
Cons:
Lights in room would flicker on and off - door to the minibar wouldn't open. We went to a local pub and arranged a cab with conceirge. Called the hotel. Took 1.5 hours & several calls to FINALLY coordinate everything successfully. Didn't seem professional
Good
7.0
Pros:
Its a smart clean and comfortable hotel with a great breakfast, and the location is perfect for the early morning dead march to Stansted and ryanair
Cons:
The food in both restaurants is not up to standard and is overpriced. It always disappoints just a bit.
Excellent
9.7
Pros:
I had only one night at the Radisson Blu but it was great. Dinner at the Italian restaurant was memorable - unusual, creative dishes. My room was, for me, very spacious and luxurious. The breakfast buffet was outstanding and had a wonderful assortment including fresh fruit salad, which is a rarity indeed. I had time to use the heated swimming pool.and enjoyed it very much. Then a quick but tasty lunch in the bar before departure. All the staff were excellent - friendly and helpful. I especially appreciated a late check out as well as a concierge facility that allowed me to leave a large suitcase both at no additional charge. I didn't mind paying for the excellent facilities and service. Well worth it.
Excellent
9.4
Pros:
The location, a short walk from the airport terminal. Very convenient. The room, the quiet. The staff was very helpful.
Cons:
The swimming pool closing at 07.30 PM. also, the hotel was a bit pricey.
Excellent
10.0
Pros:
Loved that there was an acrobat performing several times throughout the evening! Fantastic rooms and excellent service!
Cons:
Restaurant prices were a bit high, also it would have been even more wonderful if he acrobat's performance times were posted somewhere so I could have timed my evening drinks in the bar accordingly. All around great experience though!
Good
7.7
Pros:
Reasonably sized room. Comfortable bed. Clean with one noteable exception. Airport accessible via covered walkway - 2 or 3 minutes at most.
Cons:
Broken glass on bathroom floor. Food and drinks a little pricey. Compulsory service charge for waiter service in main bar area.