Hotels near London Gatwick Airport

Pros: Excellent poached eggs!

Pros: A good stay - car park fine - we used it to catch an early morning flight. No problem leaving at at 4:00 in the morning. We would use the hotel again.

Pros: We literally arrived late the night before an early morning flight. We left at 5:15 am and therefore didn’t meet anyone at the hotel. Access was easy and convenient when we arrived. We were in an attic room which was adequate and clean. We are used to a super king size bed and found the standard double too small and it was very very firm - luckily there was another single bed in the room. Quick trip to the airport parking in the morning was great.

Pros: Quasim was a great host, and the breakfast was excellent.

Pros: I couldn’t give enough praise, the owner is wonderful and the home is a one minute walk to wonderful restaurants, don’t stay anywhere else if your flying from Gatwick

Cons: Nothing all was wonderful

Perfect location for an overnight stay if you are flying from Gatwick. Spotlessly clean,comfortable beds and friendly staff. Would definitely recommend

Perfect guest house close to Gatwick. Friendly and efficient service, elegant spacious room situated in a lovely house close to restaurants in Horley. We will definitely be returning!

A lovely guesthouse with lots of history friendly and clean and comfortable

Pros: they kindly allowed me to store my bags between check-out and my late afternoon flight. the bathroom was very clean. lovely house.

Cons: •WIFI: the wifi internet was super slow, and then shut down entirely. unacceptable in a developed country. •DIRTY: there was a old fan in the room that turned on, but didn't blow any air. the wiring around the fan was entirely coated in dust. disgusting. it clearly had not been cleaned in months, which shows a lack of attention to detail. •CHECKOUT: checkout is at 10am. considering people have afternoon flights, would it really kill them to allow guest to checkout at 11am or noon? i never heard of a 10am checkout at such a small guest house. •ODD: the owner quoted a 7 pound taxi to the airport but it was 8. i don't care about the money, but this again shows a lack of attention to detail considering they must send several people to the airport daily. not knowing the price of such a core part of the stay seems strange.

Pros: My daughter and I stayed. Lovely place!

Pros: Being able to park the car and not worry about it at all amde our trip annd travelling with a toddler the breakfast was great and the staff couldn't be kinder.

Pros: Room ok for the price, Breakfast very good, car parking very economical, Hotel was warm, Staff very friendly.

Cons: The room was noisy from the guests next door and my wife struggled to sleep initially because of this.

Pros: No fuss late check in and hotel right next to bus stop to get to and from airport very quickly and easily. Taxi five minutes away

Cons: Didn’t feel super clean (carpets and bed mostly, definitely aging badly; bathroom good!). Pillows very flat

Pros: Location is ideal for Gatwick Airport. Parking and an excellent breakfast. Quiet location so undisturbed sleep. Room was clean and a good bathroom and shower. We’ve stayed here sever al times before and will do so again when flying out of Gatwick.

Cons: Everything was fine. No dislikes.

I received personal service from the first call to be picked up from the airport. Service was exceptional, personal and friendly. My double room was a good size, very clean, and quiet for my 'working from home' stay. Breakfast (a small extra charge) was more than enough, and restaurants and other services are only a 5 min walk away. I hope to be back soon.

Stayed in the area twice before at different Guest Houses. Gatwick Turret was great, Our room was very clean, breakfast was good and the staff very nice and accomodating. The place is very near Airport and walking distance to a small town, with eating places, etc. Bus stops in front of Guest House. Will recommend it to those who want a simple stay for couple of nights.

Pros: Excellent customer service and comfortable rooms

Pros: In the south terminal. The shuttle train to north terminal is 2 minutes. We have 6:30am flight so we stayed there for one night. Very comfortable beds.

Pros: Beautiful room , well appointed - loved the bed.

Cons: The fact that I had to get up early to catch my plane!

Pros: The shower in the bathroom was blocked which is not what one would expect from such a hotel. Apart from that it was all excellent. we arrived late and left early so did not enjoy food at the restaurant. It was a short stay between flights.

Cons: see above

Pros: Very comfy bed! Nice bathroom. Good location, close to departures.

Cons: High cost but understandable and high quality room and bathroom

Pros: Comfortable room. Great location, quick and easy access to the airport.

Cons: Quite overpriced. Hotel bedrooms need refurbishing. Food in the hotel is poor and expensive.

Pros: Efficient and friendly staff. Views for room. 894, Canapés etc in champagne bar, would love the lounge to be open on 8th floor!

Cons: Only the lounge in the 8th floor to open

Pros: It was expensive for one night but was easy and confident when you have an early flight in the morning with the hotel a short walk away. The beds were comfy and had two restaurants to choose from while staying at the hotel. I went to the pan Asian restaurant, not the best Asian food I had but it was still good.

Cons: Limited room service menu, not the best options

No complaints, all went smoothly and lovely room equipped room.

Tried to get me to pay for the room despite having already paid.

Pros: Staff

Pros: Location in a walking distance from the airport

Cons: Breakfast was not included. For a price like that I would expect breakfast to be included, otherwise it's a hidden fee In my case reception offered me to prepay breakfast, in the morning it turned out it was not paid for

Cons: The gym was very tiny, not very well equipped.

Pros: Bed was super comfortable. I like the toiletries provided. Breakfast was good too...a really wide variety of options. The hot chocolate for breakfast was excellent.

Cons: Minor details but at breakfast what was labelled as fig compote was actually prunes, the smell of jet fuel was probably unavoidable, but was a bit queasy making, and it would have been nice if the direct access tunnel had been open. Very minor issues, I will stay again.

Pros: Good service in the restaurant and nice breakfast

Cons: Monorail can be heard through the windows

Pros: I found this to be the best hotel near an airport I have ever stayed in, and for the reason you would not assume. We never heard a plane take off or land this added to the closeness of the airport I give this hotel 5 stars.

Pros: High quality accommodation right at North Terminal Gatwick airport

Cons: No fridge in room

Pros: Big room, quiet, great access to airport

Cons: Too hot and air con was too noisy

Cons: Old gross rooms

Pros: Le Brasserie Restaurant was good

Cons: When checking in the reception did not handle this well at all and took much longer than normal

Pros: Everything no

Cons: Nothing

Pros: I love this hotel sooooo much.

Cons: Nope love love love it.

Pros: Super easy to get to gates at both North/South terminals. Reasonable price, and easy to get to.

Pros: Located in the airport. Although I was flying out of the south terminal and this hotel is in the north terminal, it took just a few minutes to get to my terminal.

Cons: Waiting time to get food in the restaurant was 45minutes. There were open tables but did not appear to have adequate staff.

Pros: Located right in the terminal was easy to just wake up and go through security. Liked he fast that it had 3 restaurants and bars. Bed was comfortable and room was clean.

Cons: Felt like the bathroom and some of the furniture was a little bit old and outdated. Would have been nice if barrooms has walk in shower.

Pros: Location, location, location

Pros: Proximity to the airport was great. Toiletries, free bottled water, and the bathroom were nice.

Cons: First room that I had looked like it probably had bedbugs. I asked to change and staff was offended "we are a luxury hotel, we don't have bed bugs!" Bed bugs don't discriminate! 2nd room was not much better. Blood stains on the mattress topper, etc

Pros: Walking distance to terminal.

Cons: Front desk staff not helpful. 1st room checked in was dirty. Lifts had long waits. Cafe in lobby had nightmare service. Good came 35 minutes. Water came 30 minutes. Good was burnt. Would excepted much better from Sofitel. Stay was very stressful.

Pros: The location and access to the airport.

Cons: They wanted to charge us almost $200 for two beds instead of 1. They did not have usb port to charge my phone. There was a charge to purchase a electrical outlet US adaptor. Hotel did not provide any.

Pros: we liked the location, the staff, the view from room- (ask for room 450)- the restaurants, the breakfast, the bathroom- plush towels, the bed was so comfy and the pillows were perfect! i forgot to bring an adapter & the front desk loaned us one to use!

Cons: the air conditioner turns off when you pull your key card out and leave the room.- so- be sure to ask for two room key cards & leave one key card in at all times and keep air on coolest setting because even then we wished it were cooler in the room

Pros: Location Staff

Pros: The location really can't be beat - steps from the terminal!

Cons: The staff were a little odd. Also, there was a hairbrush under the bed (which didn't belong to us). We had to ask twice for the baby bed to be brought up.

Pros: Staff were friendly. Room very clean. Beds comfortable, not sagging in my middle as some are. Excellent location for Gatwick airport travellers. Good restaurants. Priced reasonably.

Cons: They view! But cannot help that. But the large windows were nice.

Pros: Great hotel to stay in if you're flying out from Gatwick. I have stayed a couple of times. Very clean quiet & comfortable. 4 restaurants to choose from and a bar.

Cons: Service in the lobby bar was very poor both times I have stayed, which is a shame, it's a great place for a drink. It wasn't busy but the staff pay no attention to the customers sitting down and congregate around the bar or walk past avoiding eye contact

Pros: Very good continental breakfast.

Cons: A little shelf and hanging space.

Pros: Close to Gatwick airport and staff were helpful. It met the main requirement of staying a hotel close to the airport for an early morning flight and reasonably priced. The roam was very small had a TV , Tea making facility, WIFI and bathroom. It was really clean and had lovely fresh linen.

Cons: The single room I booked was very small - Box room !

Pros: The staff were all so friendly and welcoming. Especially the young lady serving breakfast. Loved the continental breakfast. Great coffee! And such a lovely clean and bright room. I even got white company toiletries!!! Lovely.

Cons: Nothing, loved it all.

Pros: quiet

Cons: all ok

Pros: The room was lovely and clean, was close to the airport

Cons: No facilities on site, no storage in the room and the tv kept losing signal

Last minute booking before my my flight. Nice and close to the airport, very comfortable bed with bath and shower in the room, clean with brilliant staff. Would definitely recommend and will stay again.

Pros: The people working at the inn were absolutely lovely. They went out of their way to make me comfortable and give me anything I needed for my visit. The room was well decorated and the bed quite comfortable. The breakfast (included) and dinner were delicious.

Cons: The only thing I would suggest is using Uber over the suggested taxi company, as of the two taxis I took from the hotel (that the innkeeper called for me), neither took credit card. They should have, but both insisted on cash. This was not the innkeeper's fault, but if you prefer to use credit card, go with Uber, just in case.

Pros: Spacious and comfortable bedding. Nicer than expected breakfast. Nice staff.

Cons: Breakfast was slower. Be sure to save time.

Pros: superb friendly staff - went the extra mile

Cons: nothing

Pros: Efficient staff, clean comfortable room, close to Gatwick, good value for money parking and great airport transfers.

Cons: Satisfied with all

Pros: Staff were extremely welcoming and friendly. Shuttle service from the Airport to the Hotel was quick and affordable and extremely convenient. Breakfast was alright, basic and not filling but good enough to keep me going for a few hours.

Cons: Extremely small, struggled to take a shower since there was not enough room to move around. Bed was a single size which for me was alright being about 170lbs and 178cm but definitely not suitable for a bigger person.

Cons: Room could have been bigger

I stayed here with my daughter before seeing her off at Gatwick the next day. Our room was small but very clean and tidy. The staff could not have been more friendly or helpful and the shuttle bus ran every half hour, so it took all of the stress away about getting to the airport. I saw my daughter off and then they kindly came and picked me up, so I could have a leisurely breakfast before the long drive back home. I would definitely recommend staying here.

Clean room, nice breakfast and friendly staff

Just perfect!

We didn't expect much from our last minute booking, cramming 2 adults, a teen and 2 pre-teens into one room, but were greeted upon arrival with smiles and the offer of help with our luggage. Charlie booked us in swiftly and with a smile, then promptly brought up an extra bed and made it up for us whilst chatting away merrily with the kids. We ordered dinner in advance and were rewarded with a tasty meal (great chips) and a well-earned drink for the driver (Dad). Charlie seemed to be doing everything but did it cheerfully and nothing was too much trouble. It's a very convenient location for Gatwick and access to the M23 to get either down to Brighton or up to London. Private secluded parking upon request and smart clean rooms and facilities. Would recommend very highly to anyone but the jet-set elite!

Booked the room for an early morning flight with Thomas Cook, to go on holidays. When Thomas Cook collapsed I could not get another flight for the same date and times from Gatwick, and therefore had to cancel this booking. Although I appreciate this establishment is run as a business and not a charity, I thought however, that under the circumstances I might receive some empathy and yes, also a refund. I feel sure my room could've been re-booked 10 times over with many people flying every day in and out of Gatwick, and being a very good price, would also have attracted many people to booking with this establishment. Needless to say I was just referred to the T&C and was refused a refund. I work in customer services and I know for a fact that regardless of what T&C state, they are not set in stone and decisions can be made outside of T&C. This establishment didn't want to make a decision to help, but was happy just to still take my money.

Pros: perfect location for the airport. friendly service. taxi run to the airport super helpful.

Cons: the room was very hot, a little smelly and no soap - nothing that couldn't be fixed there and then I'm sure, but I arrived late and was very tired to inform the staff at the time.

Pros: The location was the best thing about this hotel if we had know that we was going to be put in one of the chalet rooms we wouldn't of booked here and to make matters worse the toilet seat was hanging off would not stay in this part of the hotel again

Pros: Convenient location to the airport.

Cons: Front desk staff very rude when told about old blood stains on bedsheet, and phone in the room not working to make a call to the front desk to rearrange shuttle time (due to delayed flight out). Is there anything else you'd like to moan about?

Pros: quaint and charming..very friendly and helpful staff..

Cons: no

Pros: Perfect for an overnight stay before an early flight

Cons: The room was tiny, but for the price I'm not complaining.

Pros: Reasonable price, convenient location, nice rooms!

Cons: A little awkward to get suitcases up the small staircase by yourself after tiring travel!

Pros: Location excellent

Cons: pricey for what it was

Pros: excellent shower.

Cons: Bed little high no tea and coffee in room

Cons: Rooms size

Pros: great location

Cons: too noisy.

Pros: comfy, clean, quiet, amazing location for an early flight. staff incredibly helpful.

Cons: room is small but that is expected

Pros: convenience

Cons: quite dimly lit, not good for weak problematic eyesight

Pros: I was too tired after 12 flights. All I wanted to do was sleep

Pros: Location, cleanliness

Cons: So small and tight I wasn't able to open my bag

Pros: On site at the airport, so easy.

Cons: Spartan, but for all that, it's had everything you need and is reasonably comfortable.

Pros: Clean, friendly, good value for money. Extremely convenient.

Pros: Clean, convenient, unexpectedly quiet. Great for 1 or 2 nights max. Great if you just need a place to crash.

Cons: Charged me a 20% premium to check-in 2 hours early, when there was plenty room availability. Didn't allow me to turn off A/C.

Pros: Easy check in

Cons: Nothing everything is fine

Pros: Good for an overnight stop 👍

Pros: Restaurant food/service excellent. Proximity to airport. First class minibus service between hotel & GTW airport.

Cons: Pickup arrangements relied on a FreePhone at airport which was broken. The 88118 no.will not work!!The hotel uk number when dialled failed to respond. After 45mins finally got through. Only 1 person doing both checkin duties and airport bus service. Mgmt need to review staffing levels at this time of year. GET airport FREEPHONE repaired. See phone pic!!

Pros: Breakfast was great. Some reviews say the rooms are tiny but ours was fine. Bathroom was a bit small.

Cons: Nothing

Pros: Friendly staff; clean rooms; comfortable beds; good shuttle service; convenient location, close to town center for restaurants. Excellent shower, once you figured the controls.(very smart actually with on/off on the hot side and temperature co troll on the cold. Nescafé in the rooms.

Cons: Rooms were so tiny we couldn’t even unpack. Couldn’t turn around without bumping into something or each other. Sink bowl so small you couldn’t wash your face without getting water all over the floor. No towel racks; no bar soap. Tiny closet. Food wasn’t home cooked. Mediocre breakfast. Because we went through Booking.com, we had to pay extra for breakfast and shuttle rides. Ended up paying about £40 more than if we had booked direct!!

Pros: Location

Cons: Very basic. It looks like the cleaning lady did her best doing the cooking for the guests in the kitchen and it showed. The room looks like a conversion from a garage done by workers hired from the street. The rest is up to your imagination.

Small but adequate room. Airport shuttle available (extra cost).

Pros: it was extremely close to departures.

Cons: bed was next to wall , pillows were uncomfortable, wet room impractical, no facilties. .

Pros: The beds were super comfy, didn't even feel my husband ki ing around on his side! The room was clean and comfortable perfect for what we needed.

Pros: Perfectly location for us getting our flight - South Terminal.

Pros: clean tidy neat fresh most of all convenient.

Cons: took awhile to adjust temperature control, was either too cold or too warm!

Pros: position, cleanliness, well appointed

Cons: smallest room I’ve ever been in at a hotel…ever!

Pros: located in the south terminal. was great to have few hours of sleep after our flight

Cons: rooms are small, but that’s ok

The location is perfect - at the south terminal of gatwick very convenient for early take off However, we couldn't find the coffee machine we were told was on the 7th floor so no coffee for us this morning. The window blind was damaged and repaired with some tape which was torn off Which means a lot of light in the room and not a lot of sleep. Make sure you bring a sleeping mask as the purple light from the facade shows from the inside of the room.

Best option if you have a very early morning departure and don't have anyone to take you to the airport in the middle of the night.

Our room was very nice clean and soundproof from airplanes easy access from North terminal to South terminal with a shuttle. The only downfall was lack of small fridge in the room especially in this warm weather cold water from the fridge would be good.

Great room, great staff, great price. What more do you need!

I do not write reviews, but, this is a travelling option I will use from now on. Right at the entrance to security, makes for a stress free start to your travel... so clean, friendly, easy and convenient. 100% recommend.

Was slightly hard to find with all the construction going around the train station, but it is right in the South Terminal and the shuttle train to the North Terminal was just right across from the lifts so it was very convenient for an early morning flight. The keyless check-in was a plus, so we could skip reception. However I booked a double room but was given a bunk bed room, which was quickly rectified when I spoke to reception so thank you. The room was small but clean and comfortable, although the shower was open floor (ie. You'll get the whole bathroom wet) it was only for one night so that was fine. This was room 521, in the middle of the night the rainfall shower started dripping but that lasted for about 10 mins. Also the sink taps when you turn them on makes awful loud plumbing noises. All in all, I would stay again if I had an early flight to catch.

Enough said!!

Pros: Everything was very easy and clean. Nice rooms too.

Cons: Nowhere to eat or drink nearby as the terminal was closed.

I got the room without a window which means a great nights sleep. Very quiet and very dark. No bar but a short walk to the Hilton where they have everything. The South Terminal is currently closed so it gets a bit desolate, but I think that’s why it’s so cheap right now.

On first viewing it looks small but it has all the necessaries; double bed, shower and toilet, toiletries, hairdryer, TV, access to free coffee... what more do you need for an overnight stay?

Pros: An absolute recommend for an early flight out of Gatwick

Cons: Small bathroom - but fine for a short stay

The room was clean and efficient, however it was extremely small. Difficult to find room for our luggage.

Pros: Directly outside of departures gate. Clean, Nice towels.

Cons: Shower hard to turn off.

Love this place!

Comfortable bed, good pillows and quiet rooms

Pros: Great location, comfortable bed and great shower. I considered some cheaper options at other hotels, but for time saving and for early flights, this was an excellent choice.

Cons: N/A

Located in airport, very clean and comfortable.

Room is small but you have everything you need for a good sleep before catching an early morning flight

Don't expect this is a hotel, it just a small box with dirty bed inside with shower. The best was surprisingly dirty, i found hair and 'dried liquid' on the bed sheet. I went to reception ask for microwave to heat up food, surprisingly there is new law of forbidding any microwave in airport! In the airport late night, there are no food available! Almost all restaurant closed, i only able to find sandwich !

Pros: Steps to the gate at the airport. Easy if either in the north or south terminal

Cons: If travelling with a number of bags the room would have been too tight.

Pros: Inside airport

Cons: Hotel charged me in Usd I booked from Canada and advised to charge me in Canada in dollars hotel did not do anything about it which was more expensive than If I booked it somewhere else

Pros: Airport location was what we valued and what we got! Check in and check was very easy.

Pros: The staff was very responsive to our concerns.

Cons: The room was absolutely tiny, there was no hot water in the first room we tried, the soap was extremely pungent, the shower sprays the entire bathroom so you have to use a towel to dry everything after every shower, the heating/ac is poor.

Pros: The location was very convenient.

Cons: I thought we had booked a hotel room rather than a berth.There was literally room for the bed and a side table and no room to move about. My husband actually had to crawl over me to get up to go to the toilet at night. I wouldn''t have booked hd I known.

Pros: beautifully modern. clean and minimalistic

Pros: Location

Pros: Convenient, comfortable, and more than I was expecting. A great night's rest with very little effort on my part.

Pros: Value. location

Cons: no

Pros: location

Cons: room so small and claustrophobic we had to sleep in chairs in the airport. $'---- prepaid and totally wasted.

Pros: Location, ease of check in, nice rooms

Cons: Couldn't get online on my laptop, and this was one of the main reasons for choosing

Pros: The best part of this hotel is that it is inside the airport! The bed is super comfy and it is sound proof!

Cons: The shower is considered a wet room! So the toilet everything just gets so wet. My concern which I couldn't stop thinking about is how about I have to go bathroom or brush my teeth after I shower or even in the middle of the night? It gets all over

Pros: Location, clean rooms

Cons: A little expensivep

Pros: Saved us going out of the airport whilst waiting for our onward flight at 6am

Cons: The shower kept turning itself on and required attention during the night on 3 occasions and I was not inclined to get dressed to go out into the main corridor to utilise the hotels "free" telephone to reception to report the matter. I was unable to turn off the air conditioning fan via the touch screen.Reported both these to reception at 4.30 am as we were leaving. An relatively costly excersise for little rest.

Modern, trendy and fits the bill for an overnighter

Pros: Central to departures and arrivals and close to eateries and bars. Just perfect.

Cons: Room didn’t have windows which I’m not really a fan of.

Pros: The staff dealt with a problem with our reservation (my fault) quickly and efficiently.

Cons: The room was on the warm side. The minimum temperature setting was too high.

Pros: Early flight? Missed connection? Travel disrupted? This is a great choice provided it's only one night and the rates aren't higher than the other choices close by. Tiny rooms, tiny bathroom, great bed, very clean.

Pros: friendly helpful staff.

Cons: booked through kayak but the booking had not been confirmed I make several phone calls ad stand around for quite along time until Bloc could give me a room.

Cons: Wirless did not work, room was very very small including the bathroom. Without having internet it was a huge inconvenience to look at flights for the next day without having data.

Pros: With a connecting flight the next day I arrived at the airport after a day of travelling. It was a great place to spend the night. The rain shower was very refreshing. I'm a fan of planes and upgrading to a room with a window was the best decision as planes were flying by. I had a good night sleep and it was a quiet room with a great bed

Cons: I was disappointed to see that there was no USB charging option for my phone. I'm a Canadian and didn't bring an adapter so not having a way to charge my phone wasn't that great.

Pros: Convenient location

Cons: Air conditioning in our room stopped working in the middle of the night and staff could not fix it. As this was a windowless room the AC is very important.

Pros: Just as advertised, comfortable and functional room at an affordable price, just a couple of minutes away from airport security as well as train station. The space available is quite tight, so don't expect to 'enjoy' it much (even though bed is very comfortable and shower is very nice), this is no leisure hotel, but rather 'get it done' style accommodation.

Cons: After using the shower, the floor is wet so if you need to use the toilet after you'll be stepping on water and then out again onto the carpet. Again, functional but less than ideal. Maybe the floor should be slightly tilted in the shower so it drains/dries quicker.

Pros: So convient in the south terminal at gatwick. Clean and everything you need for one night. Didn't hear any planes, which I was worried about.

Pros: The location

Cons: I didn't like the size of the room, it was too small. The lighting was terrible I could not see well to do makeup and find things in my case. I hated the wet room, there was no extractor fan so it remained wet for hours after my shower. horrible pillows.

Pros: It's location in the south terminal was extremely convenient. It took us all of 10 minutes to travel to the north terminal to catch our flight

Pros: Nothing. After showering the bathroom couldn't be used as the floor was wet and water would be tracked over the postage stamp sized carpeting. Having to crawl over my partner to get to the bathroom, and having to navigate around our luggage was rediculous

Cons: I now know what it is like to be incarcerated. Although I was only looking for simple overnight accommodation, this was nothing more than an overpriced cubicle. I should have chosen the Premier Inn also located at the airport.

Pros: it was IN the airport terminal

Cons: The terminal is DEPRESSING. No WINDOWS! It’s like a little luxury prison cell. There was no private area in the hotel to do online work, went to one of the more human feeling pub-like restaurants.

Pros: Superb location in the terminal however although it has great technology the TV wouldn't work and despite a replacement remote still nothing. They did offer to give us another room but we had unpacked by then, a bit bright from outside lights on top floor. Very quit despite its location.

Pros: Location, cleanliness. Left too early for breakfast. Hotel very difficult to find, not very well signposted. Pillows too soft. Bathroom door inadequate. Room size little small for three adults

Cons: As above And noise from outside hotel. Be good of hotel was sound proofed

Pros: Location, stayed before.

Cons: Discretionary charge for food and drink.

Pros: Within the airport

Cons: signs were difficult to find

Pros: The cleanliness and tidiness of the room and throughout the hotel. The size of the room. The bathroom. The tea making facilities. The comfort of the bed. The quiet. The restaurant was simple but quite adequate

Cons: The breakfast was a little disappointing but it was very early in the morning Difficulty in finding the hotel. Better directions required once inside North Terminal Lifts were a bit volatile in working.

Pros: the hotel is conveniently located in the north terminal straight out & in to check in.

Cons: n/a

Pros: Great staff, immaculate room and superb location on airport property.

Cons: no

Pros: Very convenient to north terminal.

Cons: Smelled bad

Modern clean rooms. Nice bar. Great location for catching an early flight in north terminal.

within gatwick North Terminal. Nice and spacoius room, by London standards

A beautifully lean hotel, efficiently run by friendly staff. The rooms are spacious and scrupulously clean. The Wi-Fi is fast, so it is great for e-mail, and for downloading and uploading data. The breakfasts are sumptuous, with convenient opening times. All in all - for convenience, price and first-class facilities, I can't fault this hotel.

Good location, nice room's friendly staff good breakfast

Super Hotel

Good breakfast selection for early travellers

Pros: Convenient location for one night stay at the airport ... bar and restaurant were convenient and adequate ...

Pros: Location, convenient, amazing hot breakfast, it was freat

Cons: Only 1 elevator was working

Pros: Location is perfect, walk to north terminal short and all inside. Close to all airline check-ins.

Cons: Would have liked a mini fridge

Pros: Location was perfect.

Cons: The “eggs” at the the breakfast buffet were not really eggs and tasted horrible, but all the other food was great. And the hotel was clean and conveniently located.

Pros: Considering where it is located, VERY QUIET!

Pros: Location, location, location!!!

Cons: The room was hot and the a/c did not work.

Pros: A hotel attached to the departure terminal should be a thing in every major airport. So convenient for extended layovers.

Cons: The AC in the room either didn't work or didn't work very well. The room never achieved the temperature set on the thermostat. The staff attempted to fix it from somewhere outside the room but we didnly notice a change. We were too tired from traveling to deal with it any further and just slept.

Pros: Location, clean, neat, new facility and room. Very nice lounge downstairs.

Pros: As soon as I arrived at the Gatwick airport there were signs directing me to the sky bridge and into the Hotel. The staff at the front desk checked me promptly. The room was very clean and modern. Check out was quick.

Pros: Convenience and proximity to south terminal. Train to terminal.

Pros: Location was the #1

Pros: I was tired from travelling. Room was perfect, I slept well, etc. Also leisurely breakfast, good selection, good room.

Cons: 0 complaints

Pros: The location is excellent, the rooms are clean comfortable.

Cons: Its a shame that the bar / restaurant was very cold (in character) not welcoming and was like an airport waiting room. it has so much potential with very little effort (human kind) it could be made welcoming. The breakfast buffet was good.

Pros: In terminal, comfortable, good breakfast and helpful staff

Cons: ideal for quick short stay, no complaints

Pros: Convenient to Terminal , very quiet room with excellent facilities.

Pros: Nothing much

Cons: Nothing much

Pros: Great location for an overnight connection. Clean, comfortable rooms, good breakfast

Cons: I booked for 2 nights, flight problems lead to me missing my first night and arriving very late the next. On arrival I was lead to believe my booking had been canceled and the hotel was full After 2 hours I was given a room and my booking re-instated. Why was this necessary, I had a booking, I arrived, to wait until 3:30am to be given my room was almost unbelievable.

Pros: Check-in was quick and easy, room was very clean and new, despite being attached to the airport it was extremely quiet, and the wifi was excellent. The included breakfast was fantastic - huge and varied - much appreciated before an early morning flight. Also had dinner in the same lounge area the night before and all of the staff who served us were lovely. Highly recommend this hotel and will stay again.

Cons: The only negative I can come up with is that it is in the north terminal and I was flying out of the south, but that's hardly much of an issue because the tram between the two is all of a 3 minute walk from the hotel door.

Pros: The staff were super helpful after we called them to ask how to get from the airport to the hotel. The reception staff were welcoming and so pleasant. The room was lovely, it was very clean and comfortable. Would stay again

Cons: There is a shuttle bus journey to the hotel - however it was worth it

Pros: it was very clean and the staff were very helpful

Pros: very clean. easy to get to

Cons: if staying the night then shouldn’t be charged £20 to use car park. sofa bed was unbearably uncomfortable, I had to sleep my mum, me and my three year old in the same bed because it was so bad

Pros: I liked that I had access to electric charge point.

Cons: I wasn't told I'd have to pay extra for parking when I booked the room. I was charged £11 from 4pm till 2am. We booked a family room for two adults and two children, we had a double bed with two pillows and then a sofa bed with one pillow and a single duvet. When I asked for another pillow and duvet we were questioned by room service. I explained I had two children who didn't want to share a pillow and the duvet, not unreasonable. Room services finally agreed and left a duvet, pillow and covers for us to make. Overal they charged maximum prices and didn't even provide a service.

Pros: Location was great.

Cons: Charged me twice to use the car park for one day.

We were looking for a reasonably priced airport hotel for one night and the Holiday Inn met our needs. Our room was very clean and modern with everything we needed.

Location is not great, you need to get taxi to get there from the north terminal. Food is great.

Excellent location. The staff were a bit "strict" about seating arrangements which was particularly focused on our group. We were a group together but each with a separate room... so treated as strangers which was odd given that we were part of the very same community.

Pros: Breakfast - good

Pros: Clean and modern room.

Cons: Tried calling front desk once to get another towel and later for a wake up call. They never answered the phone.

Pros: Hotel employees were particularly helpful. We needed to receive some packages, and store some luggage: they helped everything go smoothly! Thanks again!

Pros: The hotel location is very good for access to Gatwick airport, very convenient. It’s a very no nonsense type of place, efficient staff, clean comfortable room. I have used it numerous times in the past and currently use it regularly for both business and leisure flights from Gatwick. The hotel has just recently undergone a refurbishment, modernising many of its rooms.

Cons: It said there was shuttle service, however it wasn't free £3 pp each way. Taxi might be cheaper than the shuttle for two or more people from North terminal. It stops at two other hotels before the Holiday Inn. I'll stay closer/on terminal next time.

Pros: Free shuttle from airport is best feature. Had to pay extra with reservation to get breakfast included. No other amenities included in description for extra 20 UK pounds/dollars/whatever.

Cons: Got room online for teen son stranded at Gatwick. Unable to phone hotel blocked no. Charges apply? Front desk refused to print/fax emergency form for him, office is closed 5 pm?! No customer service. Travel agent had to intervene from USA, unbelieva

Pros: Availability to get to Gatwick Airport

Cons: Cost of parking my car even though you are a paying guest of the hotel, we have used the holiday inn hotel group on our every visit to the UK and i have never been required to pay. Only 1 hand towel, 1 bath towel and 1 face cloth in the bathroom for 2.

Pros: Better tham expected. Clean room, looked like recently refurbished. Hotel functional for airport overnight. Staff doing its job. Friendly hotel employees at breakfast and night shift lady at the reception.

Cons: Coffee at breakfast was really bad. Bought another one in Bar and it was the same. Way off from Starbucks.

Pros: Updated lobby area.

Cons: Nice hotel just a little old.

Pros: met expectations plus more

Cons: nothing

Pros: Staff was great . Not their fault if quality of the hotel is so so

Cons: Dirty stained bath tub and wash sink, No free airport shuttle Breakfast not included Expensive and average quality .

Pros: Great all around. Dinner in the restaurant was delicious as well.

Pros: Location

Cons: Beds could be more comfortable.

Pros: The front desk staff so courtious and helpful in accomodating our need for the room we requested on our checking in at late hours. ..they even provided welcome packet thst include water bottles chocolates and other things.

Pros: Nothing.

Cons: The fact that it charged for the shuttle ride to the airport and the costs associated with the rooms were astronomical.

Pros: Comfortable bed, very close to Gatwick

Cons: When you first pull in there are cars everywhere. They are parked on the double yellow and the grass so it looks like it's going to be difficult to park. Then you pull around back and there is a HUGE, almost empty car park. I guess people are just too lazy to see that there is also an entrance to the hotel at the back.

Pros: As expected for a Holiday Inn, staff was fantastic, great location if you want a quick overnight hotel for an early morning flight. The GBP3 shuttle bus only takes about 15 mins from Gatwick South and only 5-10 from the hotel to Gatwick South. All in all, a great bargain for only GBP49.

Cons: The room did not have a minibar/minifridge, which was a pain because I had some things I wanted to keep fresh for the next day flight. Also, very little free tv channels compared to their "100+ channels" advertising. The mattress wasn't what you would get at a 5 star (obviously), but definitely better than your average budget hotel.

A good place to stay for just 30£

This hotel only offer 30 minutes free wifi in 24 hours.

The hotel is very old and poorly maintained. The carpet in our room was pulled and stained. The night check-in staff weren’t able to program a room key, so we had to stay in our room until checkout. The “unlimited breakfast” was shut down at 10am without any posted information. The hotel staff told us that they didn’t have several items in the breakfast.

Strong air freshener scent in room and windows don’t open. Had to sleep wearing a mask.

This hotel only exists, it seems to me, for travellers with late arrivals or early departures at Gatwick. There is a regular Shuttle bus to the airport (10-15 mins away) but I was sold a deal with breakfast when I left too early For breakfast and the rooms are tired and saggy. Not worth the money - but cheaper than the hotels on the airport site

Great location; clean and convenient. Food was good value

very convenient to airport

Travelodge was in a convenient location with 20min transfer to South Terminal. Large bar and eating area and good selection of food.

The hotel its self was very clean and tidy but I did not like the pizza, when we asked for the manu the young girl said would can only have pizza so that was not to good, but over all good place to stay.

Great location to terminals. Clean and comfortable and reasonably priced food and drink. Would be great if there was an outside seating area especially as it was a hot sunny day.

Scammers and control freaks. Everything costs extra. Wi-Fi,, Parking , Shuttle bus,..The windows don’t open so you need air con to be comfortable but they control the thermostat from the office.and sometimes just turn it off completely. The Cafe / Bar is overpriced

Great spot for an affordable layover. Shuttle to airport from right outside the entrance.

Clean, super comfy bed and pillows. Nice reception staff . Breakfast looked great but no time to try

Too noisy

No complaints to make. Staff very helpful, room very clean and tidy and the bed comfortable. Will stay again

a basic stopover motel with unfortunately cold full english breakfast on 2 mornings of our stay

Will be keep in touch

Its fine for 1 night. Hotel is close to the airport. Bar and restaurant on site, but is over priced. Room was a decent size and overall clean. Bathroom could do with a renavation or a better cleaning. For the price you pay its ok.

Convenient. Great price.

We froze during the four nights we stayed at your hotel. Your cleaning staff did a extremely poor job. I am a wyndham rewards member and I will be writing to senior official at Wyndham on U.S.A., I am suffering from cold and cough because of no heat in the room despite my informing the front desk several times.

Too less time to manage to do all check-ins and manage travel plans

Not a way to start a holiday, grimey as anything

arrived late and needed an affordable place to stay between travel, so it worked. I wish the shuttle was free. Hallways had a weird smell, place seems a bit run down. But for the price and a quick stay, it was fine.

It’s a decent airport hotel. Nothing special about it. You get what you pay for. Only pet peeve was the reception decided to wear his mask round his chin.

They show they offer free wifi but it is not in this facility. Why? I do not know. But if you consider free wifi an important to you, do not book here.

no frills but very clean good value for money

Found temperature difficult to control

Our room was so bad. Smelt of cats pee.

Reception (Sam) was good. My room had no heat, so I was moved to another room. Evening meal was ok but stodgy; there are vegan meals but ordinary burgers etc are served without veg. Breakfast was the usual choice - quite good. I didn't need to leave till 3pm but the bar/café, advertised as being open 24 hours, was closed so all I could have had was a coffee - no food. Disappointing as everything else was quite reasonable.

The first night we checked in, on the way to our room we saw a dead worm on the floor. The following day we expected it to be gone as we thought the floors get cleaned/hoovered daily however we were wrong. The dead worm was even split into 2 and was not moved/cleaned for the duration of our stay. It was disgusting and un hygienic. Not only this, the odour amongst the hallways was horrible and our air conditioning in our room.

Very good. Friendly staff.

The bed had a smell of urine and the bed side shelf was not cleaned which makes me think that in this time of Covid19 the rooms are not properly cleaned.

Great price but completely inaccessible from the airport train station.

Terrible noise all night and full of sketchy people £11 to the airport 3 mins away stay at premier inn

Pros: The room and bed were fine

Cons: My supper of half a chicken with slaw was inedible .The chips were soggy and cold,the chicken was dry and overcooked and serving it on a bed of lettuce made sure it was luke warm .Very disappointing.

pretty good save for the poor quality breakfast buffet (though the coffee was excellent) and difficulties linked to the cash machine being out of order.

Pros: convenient to the airport

Cons: Dirty

Pros: Complimentary breakfast buffet was great. Bed was decently comfortable.

Cons: Room had an old musty/mouldy smell. Wifi was free for only 30 min. Towels didn't smell clean. Room overall needed to be updated. Stayed here because we had a flight layover overnight out of Gatwick and thought we could just walk to to hotel, but it's actually about a 5 min cab ride from airport.

Pros: The room was very clean and seemed to have been recently updated. I like that there was decaf coffee avail. The people at Reception were especially helpful.

Cons: No tissues, toiletries or hairdryer in room

Pros: The reception staff are always really nice and in the mornings and it's always nice and calm in the restaurant for breakfast. They have a good range of breakfast food and a 24hr bar so there's always somewhere to go other than your room

Cons: The towles smelt like curry Which was off putting and house keeping were quite rude. The main issue is that there's nothing to do or anywhere to go in the area. You have to get a bus or taxi everywhere you go.

Pros: It’s was quite good size room location was great quick access to airport.

Cons: Amy’s bar the lighting around there is too bright not mood lighting. It would be nice if it was toned down so you could relax.

Cons: Tired room. Evidence of poor maintainence. Generally quite underwhelming.

Pros: We booked the Hilton because it was in the South Terminal and we were travelling out from the terminal the next morning. The Hotel has been renovated and the room was quite large and comfortable but a bit soulless. The other problem is that we could hear the people in the next room talking once the TV was turned off. Luckily they were not late people.

Cons: The Garden restaurant needs some cheering up maybe with very large fake plants/trees and some fairy lights maybe?as it's a very depressing area. The staff were busy but were very pleasant. You have to order by looking at the code on line which was not clear ... Luckily the brought us a menu and we were able to order from that direct with them. The dining room is not what we. Would expect from a Hilton hotel.

Pros: room, beds and carpets

Cons: no Wi-Fi, TV picture very poor, kept pixelating and spoilt FA cup final and Eurovision.

Lovely hotel good location Bit overpriced for good and drinks

On the airport so very convenient, it’s been refurbished it’s nice but prefer it before as had more style with a old school service you’d expect of a 4* . It’s more clinical now with not a lot of character and little touches have gone like the old guy who was the concierge and was so helpful and the airplane that use to hang of the ceiling and the check in desk are more like a premier inn no clocks of the world to show different time zones . It’s rooms are nice and the beds are nice and comfortable

So handy for an early morning flight from Gatwick.

Love this hotel. Great location and beautiful room. Cleanliness first class. We didn’t manage to book a table so had bar menu which quite frankly was disappointing.

Agoda provided the cheapest price, cheaper than using one of the off site hotels and paying for a bus. fantastic value !

Everything as it should be and more

Honestly with its newness and modern interior I felt it was a fantastic experience for any traveler. I’m a 5 star hotel person when traveling and I definitely would stay here again. Super quiet and wonderful staff

Pros: Didn't have to take a car to the hotel, but the walk was significant.

Cons: This was the most uncomfortable bed I've ever slept in in a hotel. I called the front desk, but they would not move my room. The manager said he would send a pillow topper, but he never did. NOT a good sleep/stay. Will NOT stay there again.

Pros: The staff was very good and friendly and efficient.

Cons: We were not overly impressed with the quality of the room itself did not feel like a 4 star hotel. I would recommend this hotel because it is at the south terminal of Gatwick so easy to get to and from flights.

Pros: Near airport. Got an upgrade. Hassle free.

Cons: No

Pros: Comfortable room Easy access to airport

Cons: Food was expensive and not very good Staff in sports bar not very friendly

Pros: Linens and beds! And walking to he airport.

Cons: Dirty..... was not very clean.

There were a few mishaps in the room i stayed in but instead of just complaining on a review I would suggest a talk to the hotel manager is the way to proceed. Petra was absolutely understanding and easy to talk to about the room.

Pros: Friendly staff, amazingly wonderful bed with perfectly crisp yet soft linens. Convenience of walking to Gatwick for my early morning flight.

Cons: Nada.

Pros: It was located at the airport and very easy to find

Cons: I book in and go to my room to find there's someone else in it already! The staff were very good and found another room for me.

Pros: Location is so convenient for the airport

Cons: No

Pros: Very handy for the airport

Cons: Very tired hotel. Needs some updating.

Pros: Leaving

Cons: A multi-million pound company chain and it didnt even have plug sockets either side of the bed. Just one on one side. Had to charge my wifes phone round by the bathroom. Also, you would have thought they would change the ones they had to have usb sockets built in. Staying for one night at Gatwick, why would you have to pay for standard movies?.. even to have freeview movies would be nice. Getting up early for a flight, just wanted to go to bed early and chill....end up watching eastenders.......

Pros: The service was spectacular!

the hotel was convenient for our flight to Innsbruck. the staff were pleasant, professional and helpful with storing our luggage. the room was comfortable, spacious and clean. we would recommend this hotel for people with flights in and out of Gatwick.

Pros: It is so convenient to the Gatwick Airport. Highly recommend!

Cons: N/A

Pros: The location is the best. Right in the centre of everything. Food was good, help full staff and room was great.

Cons: They don't provide iron and it's 3 euros per shirts to get iron. It's kinda a expensive side.

Pros: Location

Cons: Dirty/stained chair in bedroom, poor shower pressure.

Pros: POSITION

Pros: Location

Cons: Bathroom needed some repair, Advertised Wifi, however only available if you are a rewards member or if you paid...not the way it is advertised

Pros: I liked the fact that this hotel was literally a minute away from the airport. The concierge packed our luggage onto the airport trolleys and showed us the hallway that connected the hotel to the airport and before we knew it, we were at the terminal.

Pros: Excellent staff/location

Cons: Dirty old corridors/rooms/mold in bathroom shower/stained worn out carpet/HORRIBLE wire coil beds!

Pros: The lobby was nice and walking distance to airport.

Cons: The carpet in the hallways had duct tape covering all the seams-really tacky! The room was really old and outdated. Very subpar for what I would expect for a Hilton.

Pros: the rooms were larger than other hotels at this airport.

Cons: It was an extremely long walk with my luggage to the hotel but I realize that cant be helped however they then booked me in a room that was a 10 min walk from the front desk. They knew it was long and didnt help with my bags.

Pros: It is in Londons Gatwick airport which is perfect when you have an early morning flight. It is also in the train station, so you are able to catch a train into Victoria Station and then the underground TUBE trains in downtown London.

Cons: Was quite run down. Hallway carpets dirty and ripped. Bathrm plumbing very poor -knob missing to turn on shower, had to bend low to wash myself. Sink faucet had one speed- full blast so clothes got wet when washing up. No mouth rinsing glass. TV old.

Pros: In relation to the airport, it's perfect for an overnight stay, at the right price.

Cons: The staff was not very helpful, not bad, just not hospitable. There's also no tea/coffee/water in the room which is weird for a four star hotel. Very little amenities, so it didn't feel worth the price.

Pros: When I reserve into a Hilton I’m expecting a certain standard. This hotel falls far short of that expectation. It really needed an upgrade years ago! So yes, they save money by not upgrading but their brand suffers substantially!

Pros: I liked the location.

Cons: Couldn't charge phone next to bed because there were no outlets. I needed to charge my phone, but wanted to have it next to me in bed. This may seem minor, but it was very irritating. Lots of noise in the corridors. I wanted to turn on lamp next to bed only, but only option was wall switch, which turned on every light in the room. I didn't want every light on. Food options are very expensive, at the hotel and inside the airport. There is a very nice Indian cuisine restaurant, Jai Ho, outside the airport complex in Horley that is a short walk away. I highly recommend it.

Pros: Location. Staff were friendly and helpful.

Cons: Lacks child friendly entertainment. Require some renovation, the tiles in the bathroom looked like they were about to fall off the wall and the thrown floor was sticky!

The hotel was amazing. The booking process was not as good. next time I will book direct.

Cons: The hotel is tired. Thankfully, I was upgraded to a newer room. Mattress is super hard. To get to the room, you must walk tons. The hotel needs serious renovation. Because options are limited for overnight flight.

Pros: Great location

Cons: A little pricey!

Cons: Restaurant way over priced. Not many options for a reasonable, casual meal.

Cons: Our reservation was not in the system. They did not give us access to Internet for our booking but we understood that free Internet would be included based on the booking criteria.

Pros: Location and staff

Cons: very old decor in room and bathroom, the bed was uncomfortable, missing towels and only one set of pillows were provided

Pros: Proximity to airport

Cons: The hotel is terribly maintained. Had to switch rooms twice due to bathroom related maintenance issues. They finally put me in a decent room on the executive lounge, which was OK but even that had its issues. AC was terrible and the spacing between the bathroom sink and faucet was very awkward, making it difficult to effectively wash your hands. All in all a pretty bad hotel. The staff was nice though.

Pros: The best part of this hotel is that it is so close to the London Gatwick hotel it may as well be a part of it. Very convenient!

Cons: There could be a few more amenities to may the stay more memorable.

Pros: Location and very comfortable bef

Cons: Everything is fine for me

Pros: The staff was incredibly kind and helpful.

Cons: We could only find one working ice machine in the hotel. The bed bugs we encountered weren't very pleasant either.

Pros: The convenience of the location, the beds were very comfortable.

Cons: Our air conditioner was broken when we arrived and the room was incredibly hot. The engineer was very nice and apologized quickly and requested a room change. It then took concierge a further hour to relocate us (10 rooms down the hall). At which point our children were completely starving and exhausted. The food in the garden restaurant buffet was mostly good, though expensive, but we were seated in a dark corner because we were a family, where the staff were already setting the tables for breakfast around us. Service was polite but very slow and waiters were unaware of the fact that children ate for free.

Cons: We were absolutely infuriated. We arrived at the property to find it closed. In obvious state of neglect, it became clear it had been closed for some time. Now we need to fight for a refund. Luckily we didnt have children with us and we managed to find a place to stay, but at a high price

It’s shut so no idea why Agoda is still advertising it as available

this hotel is shut. please do not attempt to charge my card . on the date i was supposed to stay we were informed that the had been shut for a long time.

Pros: I booked this hotel through you company I travelled bk from Morocco it’s now eleven at night I dint know London I called the hotel as I was informed there would be a taxi sent for me costing £3.50 no answer I then had to pay£13 pound to be taken there to fi D ybr hotel was in a felapated state I rang ybr bell for thirty minutes I was cold very frightened and exhausted eventually someone answered the door I told them j had booking I was informed the hotel was no longer taking gussets and hadn’t been for ten months I was devasted they told me to try other hotels all ybr road I was walk H about pulling a heavy case in the dark had not a clue ware I was going I chap a few bed breakfast but nothing eventually I smanahe to get a room by this time I was crying I then had to pay another sixty nk e pound plus transport the next morning to the airport a total might mate this should never hv happened so I would like to know whot you can do about this I am still I. A state of shock 😞

Cons: The fact that the hotel was closed

Pros: The room was clean and warm.

Cons: Unfortunately the place was closed at this time and we do not have access to the restaurant and we have to get food from outside.

Pros: Everything was as expected and the staff were welcoming and friendly

Cons: No fault of the hotel but, due to Covid, there was no breakfast. However, we were allowed to park for nothing overnight

Pros: Just location, price is ok .

Cons: Picture are not same in reality, dirty place , called the owner with no answer, I was very disappointed.

I have been waiting for weeks for my refund or another stay as of the covid 19,i have not heard a single word from them,i have tried phoning them but no reply what do I have to do,very upset over this and if I don't hear anything I shall make sure everybody out there will hear about the way I was treated.yours mr Robert bartrupp

Pros: The staff was wonderful and the place was very clean.

Cons: It is not the quality of a 4 star hotel it’s advertised as. Charged extra for breakfast & shuttle. Room small, cheap bed . More like a 2.5 star.

Pros: I was amazed at how quiet it was and it had everything I needed

Cons: The fact that my car didn't remain on site

Pros: The staff were very helpful by sending a airport shuttle to get to the hotel, which is only about a 5 minute drive from Gatwick Airport. We were only there for one night, and it was very convenient for us.

Pros: Location

Cons: Difficulty understanding the staff over the phone. Did not have good reception on Wi-Fi in the room. There was a charge for shuttle pick up at the airport and drop off that was not indicated on the email notifications. There are no outlets near the bed.

Pros: The joyfull staff members, even at 3 am!

Pros: Tea maker in room

Cons: Reception and bar ateas stank. Wifi inadequate to use in room - had to go to bar area to get signal. Hotel advertises a shuttle service. However the pickup at airport is "on request" . That doesn't work for me - coming from Canada - I did not have UK phone capabilities. Hollow offer.

Pros: Location

Cons: Old and in desperate need of upgrading. I read on the internet there was a free fill English breakfast. Was told by waiter nothing was free and he shrugged his shoulder when I said the website states free full English breakfast.

Pros: Very very friendly owners, very clean, perfect customer service, warm rooms and very comfy bed to sleep. Very well organized keys for late arrival and pre-ordered taxi for early morning to the airport. Well done! Marry Christmas to all of you.

Cons: Here is absolutelly nothing to mention;-)

Pros: Exceptionally clean and cozy, the owner who greeted me at the entrance was lovely. Very good value for money and perfect for those that have a late/early flight from Gatwick Airport - it's just a 10 min bus ride away. I myself left at 4am, the check-out was very easy and I had no problems whatsoever. Will definitely stay there again!

Cons: At first I wasn't sure about the shared bathroom but it was very clean and I didn't have to wait until I could use it - really nothing to complain about!

Pros: Comfortable stay, with everything we need for a night stay provided

Cons: N/A

Pros: Location, price, warmth

Pros: Cozy room with lovely view...loved the kettle and sink in room ! The walk to airport was lovely through a park along a creek and a short walk to Horley High Street.

Cons: Toooooo many messages from them ! Asking when I was leaving before I had even checked in ! Repeatedly asked me more than a few times about taxi to and from airport and said NO I would make my own way ! Really got the feeling they didn't want me there....the lady told me to disinfect hands ( 4 times ) although I had ! They didn't answer the door so I had to walk around the back of the house despite telling them my arrival time. The man saw me through the window and looked annoyed and motioned to me to go back (twice) to front of house ! I think the worst was when I left as the man didn't even thank me for my business or help me with the door although I had a big pack was struggling !! Not friendly or appreciative people - did NOT feel welcome !

Cons: There was no breakfast.

Pros: Nice bungalow very comfy bed and nice staff

Cons: Rural location

Pros: Close to the airport, walking distance to restaurants and pubs, airport transfer included in nightly cost, friendly host, clean bathrooms and cute guesthouse overall!

Cons: More than I wanted to pay, but still my cheapest option in the area!

I went there with a taxi , there was no service , everything was closed and i got charged for not even staying there , do not stay here.

Pros: Easy to airport and parking. Great to have bus at door.

Cons: Bed!! Very firm... Hard! Pillows were terrible. So hard and I had to roll up some of my clothes. Did not sleep very much at all.

Pros: Unfussy and relaxing. Nice spacious bar.

Cons: All good

Pros: Close to airport. They even have a Shuttle (Cash payment only)

Cons: No one was at the desk in the Morning to help.

Pros: It’s basic and surveys its purpose

Pros: Accommodating staff.

Cons: Ac in room did not work. Heard someone else complaining about their room air not working either when I checked in. I didn’t have the energy to ask to change rooms like the other guy did. Shuttle bus to airport isn’t free. It costs 4 English pounds per ride. Early checkin costs extra but they are nice about letting you leave bags all day.

Pros: Food was excellent. Beds comfy.

Cons: Decor a bit dated. First impression of building looked rundown.

Pros: Next to Gatwick

Cons: Dingy, mediocre staff, inadequate supplies (toilet paper was scarce), over priced mediocre food, thin walls

Pros: The bar ws a full floor and was pretty nice. Bath room was a good size and seemed clean.

Cons: 4 pounds for the shuttle was a bit much but that has nothing to do with the hotel directly. Tried to find a quick way to walk to the airport but wasn't able to. It was pretty quite in the hotel but the traffic from the motor way was loud. Limited wifi in the hotel, so if wifi is important not the best place. Staff was friendly and the check in ws easy.

Pros: The room was very old and dirty and had a moldy smell. The sheets and towels had some strange black fleck on them.

Pros: Comfortable

Cons: The cleaners come to room before wake up, about 10 am

Pros: Location and bar

Cons: staff neglected to perform requested wake up call

Pros: Basic great value Hotel. Excellent for a stop over after a late flight

Cons: No

Pros: Good location to airport Good breakfast buffet, nice and fresh, good selection Clean rooms Good shuttle service to airport

Pros: price

Cons: everything else

Cons: I felt the hotel was trying to squeeze every penny out of me, they offered internet, but for only 20 minutes, then you had to pay 7 euro for 24 hours of internet. The hotel shuttle cost 3 euro per person per trip. The rooms nice, clean, good price

Pros: The hotel fit our needs. It was a convenient place to sleep while flying in and out of Gatwick. Some staff were amazing others seemed like I inconveniencing them.

Cons: I might have missed something in the advertising but I was surprised the free internet was limited to 40 minutes or the lobby and the breakfast was a paid breakfast in the restaurant. The restaurant stopped serving breakfast at 9:30

Pros: The hotel was close to the airport and helped make our travel easier since we had early flights.

Cons: I might have needed to look at it more closely before booking but I was surprised the free WiFi was 2 - 20 minute sessions in your room, or unlimited sessions in the lobby area.

Pros: Location, overall value was good

Cons: Some trash on floor in room, smelled like smoke

Pros: fairly close to heathrow but the shuttle was 6$ Canadian each way, spent 48 dollars on shuttles between the 2 of us.

Cons: no air conditions, rooms were too hot to sleep, single beds instead of queen which was unexpected. very old stylings in the hotel. beds were on wheels that could not be locked and slid everywhere. no ice machine or fridge. my worst hotel experience so far

Pros: Proximity to the aeropuerto.

Cons: Proximity to local pubs.

Pros: Good price and close to the airport LGW. Easy local transportation access.

Cons: No air dryer, no tourist attraction information in reception area, No eating/food selection near by. Too far from London downtown and limited local attraction.

Pros: Closeness to Gatwick airport.

Cons: WiFi didn't work. Sofa in the room was display only.

Pros: The bed was firm and the room was quiet & clean.

Cons: Did not like the flat pillows that gave no support to our necks.

Pros: Shuttle

Cons: It said free WiFi, not limited to 20 minutes. False advertising.

Cons: The male staff member was not very friendly. Someone came to the desk looking for a room and he was quite rude and brusk. The staff in the restaurant however were very helpful and friendly. The room itself was clean but barely adequate. Never again.

Cons: Virgin wifi - even the £7 per day version - was inconsistent and spotty, dropping frequently.

Pros: Closeness to airport, Bus transfer to airport a plus. Staff very friendly and helpful. The lobby is a bit more impressive then the rooms.

Cons: So so with cleanliness, walls could use some painting. Bed up against wall not good for people with bad backs or older.small rooms, I was a bit Leary,might be bugs crawling round at night. A good paint job is needed

Pros: 1) I loved that the price was amongst the cheapest and closest to the Gatwick Airport. Staff was friendly and helpful. 2) Its glose to the Gatwick express (South terminal) to catch express train to Victoria Station and back. I suggest buying the tickets online, its cheaper. 3) The room was clean, as well as the toilet. 4) There is a gas station next to the hotel, and it has a convenient store. 5) Shuttle to the airport passes by every 15 min.

Cons: 1) No instructions through booking company nor on their website was given how to reach the hotel with the shuttle service from the airport. It would have facilitated having this extra information upon arrival. [ FYI: when exiting the terminal (South at least) you must go down to the bottom most floor and wait at bus parking spot 8-9. There are i believe 5 buses (G1, G2, G3, I7 and I8) and depending which hotel you travel to you should use the correct one. Each way on the shuttle is £3. Another lady traveling to another hotel had specific printable information of where to get the bus shuttle and which one. ] 2) The wifi at the hotel is free, although at times it would lose connectivity and at times go out of range. The speed was around 2Mbs and had a ping of at least 500. 3) My room (418) door would close, but I wasn't able to use the security Lock bolt. I guess it would hit the door frame or so.

Pros: The location is good. The continental breakfast was appetising and staff worked hard to meet the needs of clients. Overall it was a nice experience.

Cons: Car parking was readily available however if a client was going to stay overnight or more, the price could be reduced or included in the package at the time of booking.

Pros: Bedding was clean and comfortable. The room had a kettle and tea and coffee which was very welcome when we arrived at 1am in the morning.

Cons: It badly in need of refurbishment. The airport pick-up bus left 5 minutes early - we watched it pass. We rang the Reception at the Hotel twice but despite holding on for more than 5 minutes (at an inflated call rate)on each occasion nobody answered.

Pros: Nice and clean hotel. Great values for money and good access to airport.

Cons: Staff at check-in could be a bit more friendly and professional.

Pros: The food I had at the bar was good, and the staff were all really friendly and helpful.

Cons: The AC didn't appear to be working in my room (only warm air would blow out), but the window opened, so I didn't feel the need to contact anyone about it.