Kolkata Hotels

Our visit was in January so I could not understand why our room was so damp. We would literally wake up wet b/c of the extreme dampness in the room. We don't know if that is a characteristic of the hotel or just our room. We would have complained but didn't get around to it. After the first night, we thought it was because we had the air conditioning too low, but after the 2nd night we knew something was seriously wrong but then it was too late in that we were checking out. Simply inexcusable for a room supposedly of this star rating and nightly cost.

We stayed at Taj Bengal for two nights in January 2010 with our two grand daughters aged 3 and 5. It is an oasis of peace and quiet although a little pricy. Service is excellent. Our grand kids enjoyed the pool and the garden. They were happy to fiind their familiar food such as pizza and grilled cheese sandwitch. For adults, the room service menu is excellent and the restaurant serving indian food is worth a visit. If you hve time visit the zoo which is just across the road. Take care crossing the road.

Location was very good and central

Overall employees are helpful and polite in the lobby and room service.

The cafeteria people gor breakfast need to be trained for service. They seem to not know the customer service.

Location

I asked staff to estimate taxi costs to various venues, there were always less than half of what the actual costs were.

The location is great and also the staff. But the hotel is now going through some rennovation. So bothered me and my friends a lot. Otherwise we liked this hotel.

Overall a very good hotel. Registration/checkin desk staff needs improvement in speed and courtesy.

The stuff was amazing and full of genuine care. The facility is great and very clean. Specially if compared to the rest in India.

The pool was very average

The hotel is very well maintained and modern and is very well located. My initial reaction to the hotel was very positive. I hired a car and driver for a trip to a place that is 133 km from Kolkata. Both the car and the driver were excellent.

I told friends in India that I paid Rs 30 per km for the trip mentioned above. They were appalled by how much I overpaid. Later I verified on the web that the going rate is a max of Re 20 per km. Overall I was over-billed by nearly 5000 Rs ($80).

Beware of being ripped off!

dining room staff was poorly managed