Hotels near London Heathrow Airport

Pros: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Pros: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.

Cons: There was only one towel for 2 guests.

Pros: the room is very comfortable, the shower was great and it was very close to the terminal

Cons: the bad was really high , and the matress was immersed in the middle. very long way from lift to the room, difficault to walk with suitcase because of the carpets

Pros: The location and its restaurant staff. They were extremely helpful and friendly.

Pros: Very easy to find. Nice, clean and modern feel. Rooms are ideal size for an overnight stop. Bed was extremely comfy and much needed after 2 long flights back from Thailand! Great location. Bernardo who checked us in was really friendly and helpful.

Cons: Where are the USB ports in this day and age?? There was only one available in the room and this linked to the TV so the tv has to be on in order for it to charge, which was painfully slow. There’s endless plug sockets in the rooms and around the hotel but not one proper USB port. We live in Spain and visited Thailand where only 2 pin plugs are required so we didn’t have a 3 pin nor adaptor with us. Our trip to UK was unexpected due to covid-19. I’m sure there’s plenty of travellers the world over who would appreciate a proper USB port in the room!

Pros: location

Cons: They made a false charge on my credit card never told me what it was for i never used any other service than sleep there for a night.

Pros: Clean and comfortable

Cons: Check in time too long

Pros: Very convenient location for a brief stopover and easy to get to from airport terminal.

Pros: Locate at same terminal as my flight

Pros: I loved this hotel; the location for Terminal 4 is brilliant, and the hotel seems much more "upmarket" than the usual Premier Inns. This will be my hotel of choice at Heathrow in future.

Pros: The rooms are clean. The employees have great customer service.

Pros: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Pros: Location, convenient for overnight stay between the flights

Cons: Reception agent took too long to check in, TV remote control didn’t operate, had to turn off TV, internet didn’t work in the morning, there was no connection. This is unacceptable for the price that I paid.

Pros: Location adjacent to Heathrow Terminal 5 is excellent.

Cons: Room we were allocated was at the end of a corridor where there was no lighting. We could not see the room number as it was too dark. On check in we were informed that breakfast was all room service due to the health restrictions and could be served at any time. At check in I filled in a form requesting breakfast at 05:00 to 05:15 and this was accepted. Next morning: no breakfast. Room service informed me that breakfast was not available before 06:00 as the chef started work at 05:30!

Pros: So good close to the terminal and so quite , just what we needed.

Cons: Nothing

Pros: Location

Cons: Despite several emails to hotel to know if they were indeed still open or if we could have early check-in-NO RESPONSE.due to covid19 breakfast was via rm service we filled out required forms and gave to reception at 3pm,the food never arrived and we had to get on our flight starving.The shower was only tepid and made a buzzing noise when tried to put it on full power.A woeful experience for a supposed 5star.disgusted.

Pros: location was perfect...most staff were polite and professional...

Cons: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....

Pros: Very polite and helpful staff.

Cons: Considering the Covid 19 lockdown, there was nothing to not like.

Pros: The rooms were spotless, the beds amazingly comfortable and the breakfast couldn't have been better. The short walk to Heathrow was definitely a big plus.

Cons: We had such a short stay so didn't find anything to dislike and probably wouldn't have.

Pros: For an airport hotel it certainly exceeded expectations, good staff, 2 mins walk through connected walkway for T5 and very good all round. My room was upgraded at check in as was my elderly grandmothers room which was a great touch Good bar to catch a drink and watch the sports

Cons: possible better / alternate food options bar the main onsite restaurant for dinner but you have many in the terminal building for variety

Pros: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.

Pros: Good service despite the fact that staff was facing an unknown future due to the coronavirus. Everyone was professional and helpful during what must be a difficult time.

Cons: If I had known where the hairdryer was! Sphere doesn't stock non-alcoholic gin such as Cedars or SeedLip.

Pros: Very convenient for the airport, comfortable rooms.

Cons: There is only one elevator from the airport link down to the hotel. This was not working and all bags and skis had to be carried using the escalator.

Pros: Location to T5, and travelled the day before my early flight so woke up rested before a long haul trip.

Cons: Thought the prices for food were high, so wandered over to T5 for a meal.

Pros: It is like Hilton should be:)

Cons: wifi

Pros: Very convenient location next to Heathrow airport which was ideal for my current travel plans.

Cons: WiFi signal not really strong enough, particularly in the common areas. I was also surprised that the hotel served a breakfast buffet given current concerns over the coronavirus.

Cons: Lots of walking to get to it.

Pros: Modern and all the comforts of America

Cons: Check in they tried to make us pay extra to check In early.

Pros: The hotel has a great sense of light and space. It's a pleasant place to stay. The Excecutive Lounge is very useful for business travellers - I had a working breakfast here then spent the rest of the morning working with a colleague who was waiting for a flight.

Cons: The gym is quite small. Having said that, I had access to the equipment I wanted, so it seems to be sufficient for the demand.

Pros: Great place

Cons: The fact there was no airport bus

Pros: Bearing circumstances, all worked well

Cons: Bearing circumstances, all worked well

Pros: The room as really comfortable.

Cons: I didn't like the way the staff talk with guest. No courteous, they talk with like we are doing a favor for them. That's strange. I pay more them was righted in my booking.

Pros: The location, it is an easy walk from terminal 4 and is a very quiet hotel.

Cons: Could improve the quality and quantity of in-room tea & coffee supplies.

Pros: Location

Cons: It was what I expected.

Pros: location

Cons: no

Pros: Requested wake up call which did not come.

Cons: Staff not great

Pros: Convenient to Heathrow and clean room. I always come back to this hotel on the night before my flight departure.

Cons: Can't think of any at the moment.

Pros: Close to rental car drop off Option for late checkout at 10 £ per hour past 2PM

Cons: The restaurant is OK but more options would be nice

Pros: Beds are great as well as room temperature. This means you sleep better. Great coffee machine in room.

Cons: Staff seemed unfriendlier this time but I am supposing that it is because of the Corona-virus. Rooms are small. All facilities closed because of virus. They should have mentioned this when booking. I stayed here 2 weeks ago and came back here not only because of the comfortable beds, but also for the use of the gym. Very disappointing.

Pros: Honest, great service, will definitely stay again

Pros: Restaurant closed due to the virus. Food in bar was great. Nice location, helpful staff, great bed.

Cons: Nothing

Pros: The room and amenities

Cons: Nothy

Pros: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel

Cons: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag

Pros: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.

Pros: The location, cleanliness, and the comfortable beds.

Cons: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.

Pros: The staff are very good and friendly

Pros: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.

Cons: no

Pros: Location

Cons: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.

Pros: Service impeccable, food superb, facilities outstanding, great wine choices We had late lunch, snack and breakfast and every morsel was delicious Had a great workout in the well equipped gym

Cons: Nothing to add here

Pros: Gym, location

Cons: Bad Service , Dirty room, Pubic hairs in the bath! Wake up call for early flight didn't happen.. ITS AN AIRPORT HOTEL!! WTF!! Room smaller than expected.. Rude unhelpful staff!!!!!! Couldn't find matches or a lighter on request... I had to go to the Marriott next door who was more than helpful...I was told that someone would contact me to apologise for the shambles of a hotel... They didn't... Stay somewhere else.. not the standard of Raddison I've stayed anywhere else!!!..

Pros: Big, clean, comfortable room. Very friendly and helpful staff. We were able to relax after a long flight and there is a bus service to the underground to connect to main stations. Great breakfast.

Cons: Not walkable from Terminal 3 but only a short taxi ride away

Pros: Food was excellent and prices reasonable for an airport hotel. Restaurant staff were very nice.

Cons: Nothing.

Pros: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.

Cons: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.

Pros: Beautiful lobby, super nice staff, Awesome bar and both an Indian and steak and lobster restaurant at the hotel. Tons of outlets, including USB outlets for ease. Seems brand spanking new.

Cons: Nada

Pros: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Cons: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Pros: Gorgeous entry foyer

Cons: Room does not meet a 4 star level, in terms of quality, decor & size

Pros: Lovely hotel ideal for departing from Heathrow.

Cons: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Pros: Early check-in, friendly staff

Pros: The style and decor of the hotel is lovely. The staff is friendly and helpful and the restaurant has wonderful menu, delicious food. If I stay in London again, I likely to stay at the Blu Edwardian.

Cons: Our stay was just for the night, and there was a great deal of jet lag involved. The hotel has less available restaurants at latter hours unlike other airport hotels in other major cities.

Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.

Cons: My holiday before was cancel ,and we booked another holiday, and the hotel was very good and let us change our date for the hotel for our stay, very very good thank you.

Pros: Staff were great. Buffet was good value and tasty.

Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Pros: Comfortable bed, clean room, great executive lounge.

Cons: No breakfast available during stay, room corridors smelt musty.

Pros: Proximity to Heathrow

Cons: No

Pros: Clean, runway room,easy to find.

Cons: Went to see the planes, had a runway room. Small but just what we wanted.

Pros: Great Breakfast, friendly staff

Pros: I took the hotelhoppa shuttle bus (H54) from Bus Stop 17-18 for £6. The hotel is very nice, friendly staff and comfortable bed with quality linens. For dinner, the Fish’n Chips was great.

Cons: Very pleased with my stay.

Pros: The room was a very spacious twin, there were plenty of facilities and the staff were very welcoming.

Cons: The view from the room could have been better but it was away from the noise

Pros: Location was ideal, facilities were great, staff very friendly

Cons: Paid for the executive suit, was not informed that the lounge would be (happy hour and food) would not be served after 2100

Pros: Great location, close to airport and good views of airport and runway, Good breakfast.

Cons: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Cons: Extremely outdated, rooms small.

Pros: Nice beds.

Cons: No mini-refrigerator, no microwave. Nice little electric coffee pot, cups, saucers. No coffee to make with all that. Pretty sorry for the exorbitant rate we paid for the room. And no free airport shuttle. Won't be staying there again.

Pros: Member lounge and lobby

Cons: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Pros: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Cons: None

Pros: Location was good

Cons: TV stopped working. It was under some construction so there was noise. also we missed calculated our arrival day and wasn't allowed to change so paid for a day we weren't there

Pros: Lobby and rooms

Pros: Location is close to the airport and very nice inside. Did not try the restaurant as there is a really nice pub just around the corner. Better value for the money and the food is good.

Cons: A la carte pricing for everything. Feel like they will nickel and dime you if you are not paying attention.

Pros: Proximity to Heathrow

Cons: Renovation noise

Pros: Convenient

Cons: The standard lamp was missing from our room, we saw its photo for a similar room in the lift

Pros: Very quiet and helpful

Pros: The staff were amazing! They resolved issues quickly and are extremely polite and professional. Provided us with a very nice and comfortable room. The lobby looked really well presented in the evening, best hotel experience! Customer service and hotel hospitality kind, friendly, professional and quick to resolve issues! I would most definitely recommend and stay at this hotel again.

Cons: The T.V in our room kept turning off after every 2mins.

Pros: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Cons: Would have preferred a small fridge in the room instead of a tiller.

Pros: Location is the key advantage, right inside T4. Bed comfortable, if requiring some gymnastics to access. Served its purpose./

Pros: good location

Cons: Rooms are not sound proof at all. Did not sleep because I could hear the constant noise from outside my room. Very unpleasant. This alone ruined the whole experience. Receptionist was gone for 15min when I arrived. Had to wait outside the door. He sent me to a room that was not cleaned from previous person.

Pros: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

Cons: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

Pros: I love the concept of these cubicles. I like the price. I love the comfy mattresses!!

Pros: I didn’t know what to expect, but if I had had my expectations would have been exceeded! It is IN the terminal! I was offered a tea/coffee/water to take to my room on arrival and went back for more. Room was clean, nice cotton sheets, temp and lighting control. No wake up call, but you can borrow an alarm clock from reception. I had a single room, but the bed was bigger than a single. The bathroom/shower was a good size. I arrived late at night and was only in it for 4 hrs. During the day you can book it by the hour - I would definitely stay here again overnight or just for a couple of hours if stuck at T4 for a few hours to escape for a bit of peace and quiet. And finally, it was better value than hotels further away!

Cons: Nothing!

Pros: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.

Cons: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.

Pros: The bed was really comfortable, the staff were very helpful and friendly, the food was cheap and excellent, and hot drinks were good quality and included.

Cons: The side of the bed was worn, and every room had two steps either up or down to the door. This was a bit of a nightmare with a heavy suitcase.

Pros: Very convenient for next morning flight. Staff are very friendly and eager to help.

Cons: Extremely small and only adequate. Can be a little noisy at night.

Pros: Excellent location, easy check in, comfortable.

Pros: Excellent customer service. All staff (reception, cleaners,..) were very professional, kind and helpful. They accommodated all my requests in a courteous and timed manner. Extremely clean and functional, very comfortable bed. Very Good value for money. The lights in the bathroom were quite dim, which at the beginning I thought was not good but then I actually got to appreciate their relaxing effect.

Cons: No toilet brush!!! Apparently cleaners use one toilet brush for all rooms!! This is not hygienic. The window was quite small. The menu had too few light/healthy options.

Pros: Friendly staff

Cons: Pillows hard

Pros: Staff was very helpful and location was near the airport

Cons: Food

Pros: Staff responded so well to a difficult situation - corona virus lockdown

Pros: Was convenient after a long flight

Cons: Was kept awake through noise

Pros: We usually use this hotel as an overnight stop before heading off to a break in the sun. This time we stayed three nights on our way back home due to the coronavirus problems. Obviously the hotel was in lockdown mode but everything was fine and we were able to have room service.

Cons: Nothing, under the circumstance everyone did the best they could.

Pros: Great service, friendly staff.

Cons: Pillows were very hard.

Pros: Nothingy

Cons: You can get s free bus from central Heathrow .

Pros: Functionality.

Pros: Staff were all absolutely outstanding.

Pros: The rooms were very quiet. You could take free public transport to this hotel and walk about half a block.

Cons: Softer towels, soap not liquid soap, decaff. coffee. Good value doe money.

Pros: The restaurant was reasonably priced and the wait staff were friendly.

Cons: The location is horrible. There is nothing within close walking distance aside from a bowling alley. The hotel lobby is nice but the remainder is run down. The AC in the room moaned and groaned all night and the beds were not comfortable.

Cons: The hotel was crazy huge but not in a good way. Like, I felt like I was in a Hotel California or something. Maybe a few maps in the many hallways, corridors amd wings of the hotel would have been helpful

Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Cons: Nothing.

Pros: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Cons: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Pros: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Pros: Comfy bed.

Cons: The breakfast was the worst I have ever had. We were promised fruit and oats by the person on reception when we ask but in the morning it was one small pastry and a cheese sandwich for £10. Absolute rubbish. No apologies from any of the staff when we complained.

Pros: Close to the airport With bus transportation

Pros: The bed was comfortable, the room was quiet and I got a taxi very quickly and efficiently back to the airport the next day.

Cons: These are difficult times with the corona virus, but it is during difficult times that one notices 'little things'. One is told not to touch surfaces - it's very difficult not to in the bathroom - the way the faucets operate, the location of the towel, the door always in the way. The phone smellt like a damp rag - and this is one item that you would like, in these times, to gently smell like a chemical factory. I tried reception (24 hours) three times and no-one answered - although once it seemed to have gone through to the restaurant, but they didn't want to take my message. Just a little point - but all the instant coffees were decafe ...

Pros: Very handy next to airport

Pros: Liked the convenience of location.

Cons: No heat and bathroom needs to be updated.

Pros: Very clean great staff great location

Cons: My grandson was annoyed the TV didn’t work

Pros: Good comfortable room, decent meal in the restaurant, parking onsite was handy and very near Terminal 3. Good sound proofing so hardly noticed proximity to airport

Cons: Could not fault the staff, and it was a comfortable and very good value stay

Pros: Walking distance to Hatton Cross station. Comfortable room.

Cons: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Pros: Clean

Cons: Location

Pros: The price was very competitive.

Cons: I felt it was too cold in the bar / eating area .

Pros: Room was spacious Breakfast amazing !

Pros: Easy, simple, good

Cons: The only reason to stay here I waiting for a flight there is not much else around

Pros: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Pros: Staff was great especially the lady at front desk who checked us in and the lady in the restaurant/pub. Food at the restaurant was good too.

Cons: The only thing we didn't like was that the walls were thin (my husband swore he could hear the person in the room next to us snoring!) and that the shuttle listed as an amenity is actually a bus service for fee. Not very clear in the booking.

Pros: Convenience

Pros: I like the location to the tube station, the cost of the car parking as I can leave my car while we travel into London. The bed is as always lovely and comfortable.

Cons: I frequently use this hotel and never before been so disappointed with the service. Checking in 1 hour early, got charged £10 extra. Was it really so busy that an hour made such a difference considering the Coronavirus we were probably one of the few people there who knows? The staff were miserable at check in. The sofa bed not made up, the fridge was awash with water which we had to mop up. There was minimal towels and the light did not work. Two teabags for what should have been three of us but then it was two due to illness. Renovation taking place in the foyer which has been going on since we visited in November. Some of the desk staff were pleasant others treated us like a nuisance. I usually enjoy this hotel and it's location to the tube station suits us; but after this experience I may decide to take my business elsewhere. I don't usually mind the cost but this visit I felt was overpriced and I was glad to leave. I would not subject anyone to the sofa bed, pillows not supplied but cushions were.

Pros: Good for an airport hotel.

Cons: A bit of an expensive cab ride if you get in after the hotel hopper bus stops running for the night.

Pros: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Cons: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Pros: Good value, a cut above the budget chains, right on the tube to Heathrow.

Cons: Some renovation going on, but this is temporary.

Pros: Everything

Pros: Breakfast was nice; decor was nice.

Cons: They could have had soap in the bathroom. The only soap was mounted on the wall in the shower.

Cons: I missed a hairdryer in the room

Pros: close to airport, friendly staff, extended check out until 14;00 at no extra charge which was great as our flight departs at 5pm and airport services/restaurants , shops is pretty much shut down as is any lounge access ( membership or paid) due to coronavirus. every one very kind under such duress.

Pros: It was a clean and comfortable stay. The hotel is a short bus ride from the airport (top tip - get a TfL bus not the hoppa, it’s much cheaper, quicker and stops right outside the door). The room was pleasant and the breakfast good.

Pros: Staff were very helpful and friendly. Room was clean and nicely furnished.

Pros: Location to T2 and free buses stop very near by , staff very efficient, budget price for Heathrow, quirky design features and quiet.

Cons: Shower flooded the bathroom floor as floor slopes away from drain hole, missing shower curtain allowed water to soak toilet and shower head needs rescaling. Bed had hairs and small sticky black marks

Pros: Great staff and nice hotel

Cons: Hard bed

Pros: Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.

Cons: Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.

Pros: The room was quiet - we asked for one at the back away from the road - and the bed/pillows very comfortable. The breakfast was actually better than we expected, with delicious croissants and pain au chocolat. The proximity to Heathrow is excellent - and all public buses are free for drop off/pick up - and the value for money can't be beaten. Overall exceeded our expectations, and would certainly stay again.

Cons: More fresh fruit at breakfast...but most things about our stay were generally excellent.

Pros: Close to Airport and Free Airport bus.

Cons: Very plain.

Pros: Cleanliness

Cons: None

Pros: The hotel was clean, close to the airport.

Cons: Beds uncomfortable, there were only 2 very flat pillows on the bed, and the room was extremely hot.

Cons: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

Pros: The staff were so friendly and the room was amazing. My room was 10 times better than I expected. So many facilities and room was so spacious.

Pros: Spacious, clean and modern rooms.

Cons: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

Pros: Very convenient - free bus from Heathrow stops right at the hotel (and opposite to go back). Much bigger room than I expected. Good breakfast.

Cons: Entry to hotel/front faces the carpark at the back, not the street - and no sign to indicate which way to go when coming from the bus.

Cons: No face washers in the bathroom

Pros: GREAT NIGHTS SLEEP ...MOST PEACEFUL PERFECT !!! AFTER A 17 HOUR DAY ..KEEP UP THE GREAT WORK

Pros: Location great Price decent Room very nice and very big Big bathroom!

Cons: Staff are strange! Especially in restaurant. No customers yet they just stand and stare but when you are asking for help they don’t seem to hear you! Didn’t use bus service hot an Uber

Pros: The staff was top notch. They were all very friendly and made our stay quite enjoyable.

Cons: Eventhough you had to order and pay for the food at the restaurant due to covid-19. The Menu offered a combined purchase. Two for 16£ or Three for 20£.........this location did not honour the listed menu price! So the items I ordered cost more than I needed to pay based on the offers in writing on the menu. During this particular time of stress on your staff and us as customers..........your hotel chain Doesn't need bad publicity.. I am more than willing to discuss this matter with a corporate representative of Novotel. Dr.Stan Mossop

Pros: close to heathrow airport and public transportation. Very quiet. Very nice room.

Cons: Nothing.

Pros: Stephen, the concierge , was unbelievably calm and helpful under extremely stressful times. Due to the Corona virus, we needed a room with twin beds. He took time to help me and did not rush me to make my choice.

Cons: The closeness to the airport. The staff, the rooms.

Pros: The breakfast was nice, room was of value as well. The staff was by far the best, very understanding and accommodating to my questions and needs!

Cons: Wish there were better amenities, room could have also been a little cleaner as there were rubbish around the room

Pros: distance from the terminal

Cons: all was ok

Pros: The reception staff were very friendly and helpful, it’s so hard for them in these current times. It also felt very clean, wherever I went there were staff cleaning which was especially reassuring at the moment.

Cons: N/A

Pros: Staff was excellent; restaurant good; location great

Cons: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service

Pros: Bed super comfortable, staff very helpful

Cons: Lighting not great

Pros: VERY CLOSE to HEATHROW . EXCELLENT ROOM with BIG BATH TUB REFRIGERATOR in ROOM LARGE QUANTITY of GOOD TV CHANNELS

Cons: HOTEL RENOVATIONS makes it difficult to find the RECEPTION AREA again .

Pros: When the HEATING did not work properly I was moved to ANOTHER ROOM .

Cons: MORE SIGNS needed for location of RECEPTION -- because the HOTEL RENOVATIONS means it is TOO EASY to GET LOST at this time .

Pros: Hotel lobby is clean and pleasant, Hotel receptionists were friendly and professional.

Cons: damp smell in the room I stayed, shower is terrible and splashed all over.

Cons: Finding the reception through a building site, one chair in a double room, overall very shabby not at all what you would expect from the Radisson brand. Won’t stay there ever again!

Pros: Felt more 2 star than 4 star. Old rooms. No matress protector broken shower

Cons: Old rooms. Broken shower no matress protector.