Hotels near London Heathrow Airport

Good value for money.

The staff were weary from just having dealt with 100+ stranded passengers sent there due to a cancelled flight, but they were still friendly and efficient. This time I had a rental car, and luckily found a space (last one) in the car park, but this can't be guaranteed. The local buses are more dependable than the hopper, in my opinion.

Very excellent and clean hotel. We enjoyed our stay

staff was amazing and so kind! room was very clean and comfortable and the breakfast was superb :) one thing if that you need to purchase wifi since the signal doesn't work well here!

Pros: Helpful staff and nice room, except...

Cons: The room smelled strongly of WEED! And no windows open, so I had to smell it all night. On precious visits this was not an issue. But the cleaners should have noticed and warned not to use the room.

Pros: Pleasantly surprised about this hotel and happy I chose it at the last minute at the airport bus stop. Fast and easy check in. Very friendly and helpful staff. I asked for a quiet room and it was. Eventually an hotel room with bright lights and no darkness. Big tv and comfy bed. Room was very clean and with all the necessary equipments. Very good breakfast. Many lifts in the hall and even snack machines. I will definitely go back

Cons: There is no free shuttle, £6 single to get to the hotel. Difficult to use tablet in the room and restaurant due to poor wi-fi. Data roaming didn’t work. I had to seat next windows to use iPad.

Pros: All staff where excellent,very very nice and friendly peoples

Cons: Nothing,everything was excellent more than my expection

Excellent view of aircraft landing on southern runway - if you get a runway-facing room. Nice room. Everything worked. Check-in staff helpful. Easy to get a bus to T5 - stop is one after T4 when travelling from T5 to hotel. Would stay here again.

Pros: The room was lovely, the restaurant was fine and very convenient.

Cons: I chose it because of the walkway to Terminal 4, and did not realize that the terminal is closed, as is the walkway. It is difficult to reach the entrance, took me 2 circles of the area.

If you're looking for a simple stay just for 1-2 nights close-by to airport, I'd definitely recommend this place, however, please be prepare that you're paying for what you get. There won't be any in house shampoo or toothbrush, just towel and a body soap (shampoo,bodywash + handwash) all in 1.

The front desk staff is not helpful. We have called and informed the staff to keep our antigen covid test kit few days before we arrived but they lost/ misplaced my kit and asked us to liaise with royal mail again to check the location of the delivery.. You guys shld honor what you have promised.

It’s clean, very comfortable beds and extremely quiet. But the free internet is awful and the vibe is busy and chaotic in reception, leading to staff offering misleading advice. Don’t recommend for this price.

I would say it might be the BEST budget hotel around Heathrow. Very clean room, and well equipped (just lack Microwave but it is OK, because there is 24-hour food purchase spot). And the best thing is there is local bus to airport and Underground station. No need to take those rip-off private bus.

A convenient stopover / transit hotel when terminal 4 opens. There is a hoppa bus (6GBP) that runs on hourly schedule for Heathrow airport. Very convenient, hassle free and cheaper than calling Uber.

Next to Hatton station.. out off station on bus one stop job done. Back on bus to station on to terminal 2 on train.. done and done..

The hotel was good, the staff were helpful, the location central and the price was excellent

A stones throw to the terminal airport. Free shuttle bus too. Great breakfast is a bonus! Enjoyed my stay here.

Clean and quiet. Good amenities and friendly staff

Spotless room, all staff super nice, good for short stays. But no 2 pin shaver socket so I couldn't shave. Staff had no adaptors and seemed to think it needed a travel adaptor and they had none. In an airport hotel!

Pros: In House Bar and Restuarant

Pros: convenience. food and bar in lobby

Cons: Terminal 4 was shut

Difficult to access this location without a car as terminal 4 currently reserved for red list country flights. Free train no longer stops at terminal 4. Waited for Heathrow hotel bus but didn't come

Took more than an hour to check in because the system was down. TV wasn’t working in the room. Got up in the middle of the night because the AC decided to stop working

I booked through Agoda and they never took payment for the room I booked. They swapped hotels in the booking and no one in the system communicated that to one another. It was a sham!

A good overnighter for early/late arriving flights. Not so useful at present as T4 closed but good links to other terminals (e.g. free bus to T5). Pleasant, clean, well equipped hotel. snack bar and restaurant/bar open until 10 pm. Rooms good, comfy bed and decent TV. Coffee/tea provided. Bathroom oK, good shower.

Pros: location

Cons: They made a false charge on my credit card never told me what it was for i never used any other service than sleep there for a night.

Pros: The location and its restaurant staff. They were extremely helpful and friendly.

Pros: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.

Cons: There was only one towel for 2 guests.

Pros: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Pros: The rooms are clean. The employees have great customer service.

Pros: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Pros: This hotel is clean, modern, staffed with friendly, helpful people, and so easy to get to! A covered walkway takes you from Heathrow Airport straight to the hotel. The rooms are very reasonably priced. Will stay here again next time I come to London!

Cons: No, although the weather was mild when I checked in and I wish it were possible to open the windows, even slightly.

Pros: It was so clean, modern and quiet. The staff went out of their way to be helpful and welcoming.

Cons: I wished that it was possible to open the windows.

Pros: Location, staff

Cons: Small rooms

Pros: Excellent plumbing, and the air temperature controls actually worked!

Cons: I don't like the Premier Inn beds. They are far too high, too soft, and try to swallow me whole. I had a backache every morning after sleeping at Premier Inns for seven nights during my trip to Britain.

Pros: Great value for the money. Great customer service. Great Breakfast and great dinner. The ribeye was awesome. Get the meal deal. Convenient to Terminal 4.

Cons: 3.5 miles from terminal 5 to terminal 4. Couldn’t figure out how to take the express train to terminal 4 so ended up taking a cab

Cons: Phones didn't work ,mpeople tried to call me 4 times and didn't get through . I tried to call the number from my international cell phone and it would not connect . No wake up call service . Won't go back at any price

Pros: Large, clean room

Cons: There was no entrance except from the garage and no indication from the street how to get in there. So, disaster to drive to and dangerous to get dropped off or picked up

Cons: Should allow guests to make local calls from phone in room.

Pros: Room request was honoured. Room was clean and comfortable as well as being very quiet. We had drinks at the bar where there was a pleasant ambiance and reasonable prices. Very well located for access to Terminal 4.

Cons: A couple more coffee pouches.

Pros: My request for a room on a high floor away from elevators was honoured. Staff were very pleasant.

Cons: A couple more coffee pouches -- one cup each on arrival and one each in the a.m. would be nice.

Pros: Stylish, clean, perfect for an airport transfer except that the rooms do not have microwaves or refrigerators.

Cons: They did not have a fridge or microwave in the room. They also did not have any microwaves accessible on any floors and so if you arrive with food to warm up or after the kitchen is closed your only option is to eat junk out of the vending machines.

Pros: Front desk and management exhibited borderline discriminatory behavior.

Cons: Not helpful staff

Cons: Poor front desk service. Had to call up Premier inn head office to assist with a problem that the front desk staff and Terminal 4 branch management said was impossible to get solved and we cannot get any form of a refund.

Pros: Location

Cons: The WiFi in most premier inns annoys me in this day and age

Pros: The staff are very polite and helpful. They changed my room when I needed it and fixed a couple of other issues

Cons: Be advised, some booking sites require payment on arrival. This was booked by my company. Thankfully I had cash but they did not take Malaysian Ringgit (hotel is looking in to this as they're at T4). Be aware there are limitations on how you can pay on arrival. Card, GBP sterling and only a few foreign currencies.

Pros: Excellent service. Very good food. Friendly staff. Clean basic rooms. Good air conditioning. Easy access from terminal 4.

Cons: Long walk from terminal 4 if difficulty walking. No extras like pool or airport transfers. Just the basics, but done well.

Pros: It was a regular hotel room, no frills

Cons: Food at the grill was not that good, WiFi didn't work and there was a dirty towel in my bathroom.

Right next to the terminal - accessed via a walkway which does take a good 10 minutes but so convenient anyway. The rooms are as to be expected - clean and comfortable. The included breakfast was perfect for the cost and the staff both attentive and friendly.

Pros: Great value with very comfortable bed and convenient location right next to Heathrow. Staff were friendly, attentive and efficient. Restaurant meals were excellent.

Pros: Had disability room - good sized.

Cons: Somewhat pushy staff on check-in to add meals.

Pros: Very convient for Heathrow. Can access via Heathrow Express or directly from T4

Cons: No wifi for over 24hrs. No luggage trolleys so had to carry 6 bags back to the airport. 10min walk uphill in parts

Pros: room bed location all very good

Cons: limited food menu

Pros: Beds were comfortable, room was quiet and cool. The room was clean. Towels were soft.

Cons: The shower was complicated, the shower door only covered half the shower so the floor got wet.

Pros: Super quiet room, couldn't hear the nearby airport at all. Very well priced, and the room and staff were excellent. Staff helped with suggesting the proper bus to take to get back and forth to the airport and to the underground station. Food was excellent in the restaurant and bar.

Cons: There wasn't many nearby shops or dining options nearby that could be walked to easily.

Pros: great staff, wonderful room

Cons: nothing

Pros: We weren’t there long enough to give a comprehensive review, but it was comfortable and the staff were exceedingly friendly and helpful

Booked because pre flight PCR test on site,staff print off results,boarding passes etc,very helpful staff are really great 👍

No Free water in the room

An above standard hotel, regular with airline crew, with limited car park at £15 a night, good food, mini fridge in room and super comfy beds. My first choice hotel when I’m travelling

Spacious and bed larger than expected. Very friendly staff to offer free printing services which have helped a lot.

The hotel is a few bus-stop away from LHR Terminal 2. There is a clinic for the covid test within the hotel which is convenient for overseas travellers.

Good location, over all ok. Beds too soft, air con not working and food choice very limited. Very small portions for the price in the restaurant.

Pros: Close to the airport and staff very helpful, particularly as needed an urgent PCR test and they provided the name of a provider.

Cons: No, have used the hotel multiple times

Hotel is located on Bath road, a few mins from Terminal 2. The staff are very friendly and helpful and will make you feel valued. The hotel itself is very clean and well maintained. Very good selection of dishes at the restaurant. Got a gym in the basement. My overall was extremely pleasant. Will definitely come back.

Pros: Everything mentioned in my responses to the first question. Plus: best value for the money.

Cons: None.

In transit to the USA , good place to lay your head for the next day's flight. Room service a little expensive - but necessary in Covid times. Hotel staff nice , welcoming and helpful

Pros: Everything.

Cons: No.

excellent staff, good food, the room is massive - for London standard

This hotel is perfect. Their rooms are very Clean & modern. Staffs are very friendly n supportive. I definitely back to stay here if i have to stay hotel nearby airport. Highly recommended!!!!

Nice room with comfortable beds. The only thing is no free shuttle bus causing some inconvenience.

The hotel is nice and clean However the green light around the hotel which projected to the hotel room is very disturbing My room is all green

Pros: The staff are very good and friendly

The room was good and quite, bed ok but not impressed with bathroom, i expect in 2019 a walk in shower.

Pros: Location

Cons: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.

Pros: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.

Cons: no

Pros: Nice beds and pillows.

not enough information about direction from airport to the hotel. and customer service wasn’t great. the worst one.

We stayed here only overnight before flying out but it was a lovely stay. Very convenient to the airport (plenty of buses) and then a train into the city from there so we got one more visit in to London before heading home. Highly recommend.

Everything meets expectation. Staff in very role is nice and accommodating. Breakfast at cafeteria and f&b provided at the lounge are good.

Pros: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.

close to free shuttle bus, staff are nice. room is clean, bed is big and very comfortable

Pros: The location, cleanliness, and the comfortable beds.

Cons: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.

excellent service, excellent hotel.

Pros: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel

Cons: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag

perfect place near the airport

Bed is comfortable.

Pros: Friendly and approachable staff.

Pros: Located across from Heathrow property with free shuttle (city bus) to the hotel front door. Quiet comfortable bedroom. Great breakfast ($15). Good service.

Cons: Not very close to local restaurants. 20 minute (easy) walk to closest pub (The White Horse). Cannot exchange currency at hotel. ATM located in convenience store 10 minutes away.

Pros: Comfortable bed, quiet, complimentary drink on arrival.

Cons: No coffee maker.

Pros: Nice breakfast offered, not included in price of room.

Cons: No transportation from airport when flight is delayed and gets into the airport after midnight. Only taxis at a cost.

Pros: staff very friendly big room and fab soft large towels

Cons: bed a bit hard and breakfast bit over cooked

Pros: The bed was comfy after a long haul flight. Lovely shower with toiletries supplied Massive TV. A mini fridge was convenient No complaints at all for a one night stay .

Cons: The hoppa bus service in the morning was hopeless. So the hotel arranged for a taxi.

Pros: ideal location for a pick up at T3 next day. spacious lobby.

Cons: cost of food was a little pricey. No hairdryer in room

Pros: The staff was so friendly and helpful! I requested early check in after missing my flight home and being taken to the hospital due to food poisoning. I needed several days to recover, and the staff took very good care of me. They were able to provide answers to any questions and went out of their way to make my stay a comfortable one. I had booked a twin room but was given a larger one at the same price. It was clean and well kept and very quiet. The bed was quite comfortable. I appreciated the bottles of water left daily. If I have the opportunity to travel to London again, I will definitely stay there once more.

Great breakfast good large rooms Staff are all foreign and need to be more customer focused

Having stayed at this hotel previously, I had high expectations. Unfortunately the room I was allocated did not meet the mark. The runway view was 50% blocked by part of the building and it appeared the room was due a refurb (bathroom was dated and lacking a bath unlike equivalaent rooms). This was as bad as it got, I returned to reception and the lovely staff happily changed my room to one on a higher floor and one with a higher view. I do not recall the gentlemans name but he really saved this review with his customer service as the new room was immaculate and lived up to the expectations of the previous trip. As always the hotel facilities were plentiful and well equiped.

Pros: From the moment we entered the hotel the staff were attentive. Questions about transportation to the airport were thoroughly answered and helpful. Food and drink quality at the bar are exceptional. Biggest impression was the quality of staff and service

Stayed here for a conference so it was convenient as the conference was in the hotel, otherwise I wouldn't have stayed here. It's a very basic, standard airport hotel. Room was clean enough but very simple so if you need a place for a short stay near the airport it's ok, but that's all.

No room service to collect no food available from 10 30 great beds comfy room grest location take pic nick

Pros: Great Breakfast, friendly staff

Pros: Comfortable bed, clean room, great executive lounge.

Cons: No breakfast available during stay, room corridors smelt musty.

Pros: Proximity to Heathrow

Cons: No

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Pros: Great location, close to airport and good views of airport and runway, Good breakfast.

Cons: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Pros: Staff were great. Buffet was good value and tasty.

Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Pros: This was a very short stay and it was an easy hotel to get in and out of.

Cons: Nothing

Pros: Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.

Cons: Enjoyed the short stay before our flight.

Pros: Breakfast was awesome

Cons: Drink and food service was very slow and unorganized in the hotel bar.

Pros: Clean rooms and friendly staff

Cons: Airport shuttle was not available during our stay

Pros: We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.

Cons: I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended

Pros: Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not

Cons: Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment

Cons: Some type of perfume air freshener in the lobby bar. Too strong and unpleasant. it was present on both stays.

Pros: Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!

Pros: Quite up to date

Cons: Small room

Pros: Room was beautifully clean and the bed comfortable.

Cons: The queue to check in was too long, the phone in my room didn't work and the airport transfer that I was assured would be available in 5 minutes took 25 making me late for my meeting.

Pros: Room is Comfortable and modern. Lobby and pub/bar very spacious and comfortable.

Cons: Endless corridors and small rooms for such a huge hotel.

Pros: Big lounge, helpful front desk service. Discounted pricing relative to other hotels in the area. Outside decor and current renovations give very poor first impressions. Room was typ Marriott-type accommodations. I'd recommend spending the extra $10+ to stay elsewhere if possible, but would consider again at same price range when renovations are complete.

Pros: Location

Cons: Hotel currently going through refurbishment

Pros: Location

Cons: State of repair/decor. Food---terrible !!! Seemed cheap for a Marriott --now understand why.

Pros: Location Service in the restaurant was very efficient and friendly

Cons: We were not informed that the hotel is going through a TOTAL renovation. We were initially placed in a recently finished room. After a real ordeal to get there, we found out that our room reeked of chemicals (gave us a headache within 5 minutes and watery eyes), still had some construction debris and the bathroom door handle was not installed. Had to carry all our luggage back and had to be moved to a different room.

Pros: Location, lounge

Cons: 1.the hotel could not find my kayak reservation so I am Not sure that I paid the kayak rate, in fact there is a good chance but I was charged twice and I'll have to find some way to reconcile this. For some reason the kayak reservations were not acceptable for their confirmation numbering system, the staff acted like they never seen a kayak reservation. 2.none of the hotel had internet access whatsoever it was down all night. Only one staff was manning the concierge desk and with the internet down the line was very long, yet it seems like the staff didn't put 2&2 together....perhaps you should increase the number of people at the concierge desk when the internet is down. At times the concierge would just just disappear I think probably hoping people would just disappear as well. Myself and another guest helped ourselves to the concierge desk computer print out our boarding passes for flights. 3. the entire hotel smelled like smoke despite the non smoking room. 4. the television didn't work in the hotel room and looked quite dated even at the kayak rated this hotel is not worth the money

Pros: Location

Cons: This hotel is old and not very clean. I am surprised that Marriott has let this hotel go this far in dis-repair. Not worth 200 USD a night.

Pros: Proximity to airport Ability to earn Marriott points

Cons: The hotel was old and in desperate need of an update.

Pros: Excellent efficient, comfortable airport hotel for convenience to airport. Breakfast was good, but we wished dinner was served later as our flight arrived late.

Pros: perfect location for an overnight stay ready for an early flight

Pros: Brilliant location and a super room that was just right for an overnight stay

Cons: Dining was rather expensive with VAT and service charge added.

Pros: Ease of access to terminal, great room, friendly staff

The staff were fantastic. Check in staff, the crew in The Sphere bar and the team working at La Belle - great service!

We were greeted by lovely staff and we were lucky enough to get upgraded. The room was very clean and well equipped. The new on-site restaurant was incredible!

Had a wonderful restful night, staff were extremely good!!

Hotel clean - close to airport - able to check in the night before - restaurant food was good Overall - would definitely use again if flying out if terminal 5

You can't beat the Sofitel's location for a night between flights. But the price is steep and the rooms are just as in any average hotel half the price; nothing I remember as standing out. The bed is way too soft. I definitely sleep better at a Travelodge's or Premier Inn's. But then, it's right next to the check-in... And it's dead quiet. It's a tough price but not a hard sell if you have an early flight. But if I fly a little later, I'd go back to some budget places with a better bed.

Pros: Location

Cons: The shower was terrible. Rain shower head was half blocked. Walk shower did not work. Could not figure out the controls. Unacceptable.

We stayed here as we had a flight to catch. It was extremely easy to get to the terminal and food was lovely. The prices for the food in the restaurants were pretty extortionate. However, the breakfast compensated. There needs to be a more smoother transition to the egg station as there were many people standing around waiting for eggs. Possibly egg orders can be taken from the table the same way as the coffees. The staff at Sofitel were great.

Brilliant location and friendly staff. One little gripe to note is that you pay for parking for your stay but if you leave the car park during your time period then next time you wish to leave eg at check out then the machine at exit recognises that you have exited the once and barrier does not open. You then need to ring the buzzer n explain what has happened which was frustrating n must happen all the time???? Please sort this out.

Pros: This is a great hotel at all times but especially now with the required vivid testing. Close and convenient, jut overall a lovely hotel. And quiet!!

Lovely staff and easy to get to.

The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.

our stay was so good & Excellent service.

Poor Food, Lousy service (the worst I have ever endured). Inefficience staff and impolite staff.

We were upgraded to a luxury room and thoroughly enjoyed it.

The spa is advertised as are the times it is open and closed yet its not open at all. The service in the bar was terrible, took over half an hour to be served and nearly the same for drinks anc food to arrive. It sounded like everyone had been given an upgrade from twin room to double !

Quicker check-in, implement contactless and better lifts

very convenient for stopover at terminal five

Pros: Location

Cons: No breakfast included for that price

Sphere Bar chaotic Dirty uncleaned tables Willing but incompetent staff Service very slow and haphazard

Great hotel room, but totally understaffed!

It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.

Room service no response at night

convenience place to stay for late arrival traveler.

I wonton stay anywhere else. Covid 19 test Amazing location for Travelling Abroad. Great friendly staff, amazing bedrooms, bath etc.. Room service fab... Had a traumatic 4 days wait at Heathrow...all sorted once I got to hotel... Made my nightmare into. Pleasure, seriously could not recommend all the staff enough... 10/10

Pros: Everything,excellent service from all staff

Pros: The time i had to leave.

Cons: My dog has more space to sleep in.

Pros: The location within the airport.

Cons: No. Everything was great.

Pros: Very convenient for the airport, comfortable rooms.

Cons: There is only one elevator from the airport link down to the hotel. This was not working and all bags and skis had to be carried using the escalator.

Pros: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.

Pros: Location to T5, and travelled the day before my early flight so woke up rested before a long haul trip.

Cons: Thought the prices for food were high, so wandered over to T5 for a meal.

Pros: Location, convenient for overnight stay between the flights

Cons: Reception agent took too long to check in, TV remote control didn’t operate, had to turn off TV, internet didn’t work in the morning, there was no connection. This is unacceptable for the price that I paid.

Pros: location was perfect...most staff were polite and professional...

Cons: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....

Pros: So good close to the terminal and so quite , just what we needed.

Cons: Nothing

Pros: The room, the bed and the bathroom were all comfortable and to expectations.

Cons: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

Pros: Location to t5

Cons: You can no longer check in at hotel ba desk

Pros: Style, comfort, and ease of access to terminal.

Cons: Everything outstanding!

Pros: it was so convenient to get into the hotel from the airport. Had a private bridge from Terminal 5.

Pros: Great location for an early flight out of T5. Very clean.

Cons: Expensive. Rooms pretty clinical and pretty small. Glad I was only there for a few hours.

Pros: Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.

Cons: This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?

Pros: Location is perfect if you are travelling from T5

Cons: OK, this is just a big tourist/business merry-go-round. Constant stream of people coming in an out. Nothing personal or 5 star about the hotel at all. It is now looking really tired and used. It's REALLY, REALLY expensive.

Cons: Keep up the good work

Cons: Kids TV channels did not work and took 2 hours to unsuccessfully resolve. Felt I got the run around.

Pros: Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.

Cons: Not a lot!

Pros: unkind

Cons: not kind

Pros: Breakfast was great and had plenty of options for gluten free and dairy free.

Cons: Entertainment facilities

Pros: Room service was good and staff was nice.

Cons: I couldn't take a shower b/c the water was not hot enough (it kept fading between hot and cold) and the room smelled like cigarette smoke.

Pros: upgraded. large king room. easy parkinf

Cons: location

Pros: Location and quality

Cons: Service

nice experience since it’s my first time to stay in a hotel connected to the airport but unfortunately my flight was on terminal 2 and the Sofitel hotel in terminal 5, which is I have to woke up more early to take a 10 minutes drive by taxi to reach terminal 2.

Pros: Location

Cons: Gnomon tenant service over weekend night

Pros: Location is great forlate arrivals or early departures from Heathrow. Walk from the gates at Terminal 5 to the hotel

Cons: Strong odor in bathroom.

Pros: Location to airport - was so easy!

Cons: Room smelt like cigarette smoke. Staff were slow to respond

Pros: Location

Cons: Small quantity of towels- front desk unhelpful at times

Pros: Sofitel is not a cheap option, but after a long haul flight it’s great to have the hotel right at the terminal. Fabulous breakfast and great soundproofing sets you up ready for the next leg of your travels.

Cons: My case was delayed so I would have liked extra touches expected in a higher end hotel. A bathrobe and toothbrush, comb and hair conditioner would have been nice. Also we were made to queue on checking in as we got stuck behind a plane full of people whose flight had been cancelled. We had a confirmed booking so it would have been appreciated if we could have checked straight in. Staff very friendly and helpful at reception and concierge the following day. I think we were unlucky with a bad patch at check in.

excellent! This hotel was the best I ever been. I stayed here before I left london, so very convenient to go to airport for my flight.

Pros: Excels at the two things you need most from a hotel:comfy beds with top quality duvets and pillows, and a roomy, hot powerful shower.

Cons: Decor was bland and unimaginative. While the restaurant was excellent, it didn’t justify the silly price it charged.

Pros: This is such a great hotel. I would recommend it to anyone for any occasion. As soon as we arrived the staff helped with our bags and we even got an upgrade to a king sized bed. The room was very clean and accommodating.

Pros: Convenient location with the tube just a stone's throw away. Staff are really polite. Place is clean.

Cons: the fact they charge for WiFi after I checked out without even mentioning it to me at check in time.

Cons: As a Le Club Accor member I have stayed at numerous Sofitel's across the world. The staff at Heathrow Sofitel were uninformed for a airport hotel and the service was substandard. Although the bed was very comfortable the room lights randomly turned on in the middle of the night, in both rooms waking us. The tv's did not work due to flat batteries in the remotes and the expected niceties for this brand of hotel and at this cost such as a bottle of water didn't exist. Overall the location was convenient but I'm not sure we would stay again. Regards Brenda partridge

Cons: for the second consecutive time my reservation had been mishandled

Pros: The proximity to Heathrow Terminal 5 was excellent and it was very easy to find when exiting baggage claim. Comfortable bed.

Cons: Room had no amenities that are necessary for turnover travellers such as a mini-bar for easy refreshments and iron and ironing board. Those are really two items that I need at my fingertips when I'm doing a quick layover with late arrival and early departure. Really poor for a hotel that claims 5 stars. They should understand the needs of their guests. Some of the new and innovative airport hotels could definitely challenge the Sofitel.

Pros: If it wasn't connected to terminal 5, it would have gone bankrupt .

Cons: Expensive , rude staff. Slow internet and very bad service.

Pros: It was located next to the terminal 5. If you have a early flight, or in case there is any sudden change of your flight schedule, this hotel would be a best choice. Additionally, the breakfast is quite impressive if ever you have a time to eat in their "buffet-style" restaurant before you leave.

Cons: The staff was very rude, especially when they are pointed out that they made a mistake in billing by over-charging their guest. Instead of apology, I was just given a rude / unprofessional gesture and comments as if they did not do anything wrong.

Pros: The hotel is really large and airy, the food was great which isn't always the case with airport hotels and the staff were lovely. We just stayed the one night before our flight but it was perfect for what we needed!

Cons: Nothing - all good

Pros: The location of the hotel is close to the airport. The hotel has a nice lobby.

Cons: The front desk staff seemed disinterested in serving the customer. A booking for a taxi to the airport could not be located the next morning. The room and furnishings are dated. The room service food options are limited and the quality of the food was outright pathetic. Definitely not what I expected from a Hilton and should not be in the 4 star category.

Pros: Great and helpful staff. First-class service and accommodations.

Cons: Nothing.

Pros: can walk to terminal which is great. decent rooms and facilities, friendly staff.

Pros: very helpful staff on reception front desk

Pros: staff was friendly and helpful

Cons: Terminal 4 was closed making it very difficult to get to the o hotel

Pros: Just great - staff, room, food - everything.

Pros: The staff was very nice and helpful, very clean and beautiful hotel.

Cons: The staff and willingness to help

only booked this hotel for direct access to terminal. all was fine. expensive but that is to be expected.

Cons: Lots of walking to get to it.

Pros: location

Cons: no

Pros: Modern and all the comforts of America

Cons: Check in they tried to make us pay extra to check In early.

Pros: Requested wake up call which did not come.

Cons: Staff not great

Pros: Great place

Cons: The fact there was no airport bus

Pros: Location

Cons: It was what I expected.

Pros: The convenience to airport

Cons: Could not find the pool despite following signs and the fitness center was in basement like dungeon. Did not appear safe.

Pros: Very kind and helpful staff.

Pros: A newer hotel, quite contemporary without being shocking. Nice room reminiscent somewhat of IKEA. We stayed overnight between two 10+ hour international flights; I’d do it again in a heartbeat. Great staff!

Cons: The hotel is about a half-mile walk through a metal tube from Heathrow Terminal 4; it might be a challenge for someone with impaired mobility.

Pros: clean modern rooms, excellent service

Pros: The breakfast and the breakfast staff were fantastic.The young lady who was working the conceirge desk was very helpful she arranged for free wifi, plus advised about ordering breakfast in advance. Once again the breakfast staff were tne ultimate.

Cons: When you can get free wifi at just about any place you go, how can Hilton make one jump threw hoops to obtain it. When we received our emailed bill we were charged $4.99 for a drink out of the room bar inwhich we never had.

Pros: Proximity to the airport was just what we needed before an early morning flight. Very friendly staff, a comfortable welcoming room and the choice of 3 eating places within the hotel made for a very pleasant stay.

Cons: Nothing worth putting into words.

Pros: This was a very short stay, got in about 9pm and left at 6am. It was perfectly serviceable and comparably priced hotel. Comfortable beds, quiet, average breakfast buffet.

Cons: My only complaint is that the website doesnt make it clear how far away from the majority of the airport it is. Heathrow is a *giant* airport. If youre not used to these or you've never been to LHR, plan extra time & expect to walk much more than you'd expect. I was traveling with my elderly father & booked this hotel because it was "close and convenient" and he didnt want to take the tube to a hotel. We came in via Terminal 3, and it was a good 30 minute hike (inc inter-airport shuttle). We didnt realize you could call for a cart from Terminal 4 to the hotel lobby & my dad had a lot of trouble walking the distance. The clerk at the hotel told us to plan 30-45 minutes to walk back to Term 3 in the morning, or 10 minutes via cab (20 pounds for a cab, 10 for an uber). The sad thing was, I specifically confirmed the hotel I had originally planned was only a 30 minute tube ride and 3 minute walk away from the stop, so joke was on my dad. Also, room service is quite expensive (which may be the case with all Hiltons or London hotels). Worked out to be about $60 for 2 hamburgers/fries and a cokes.

Pros: The front desk staff was incredible and accommodating to all of our needs. Rooms were very nice and everything worked perfectly well, very convenient it is right next to Heathrow.

Pros: Clean

Cons: Room wouldn't get warm. Bed hard as a rock. Shower gets water all over bathroom floor - no shower curtain, just some useless glass that covered about 1/3 of opening. Parking too expensive. Will never recommend this hotel or ever stay there again. Two thumbs down Hilton!

Pros: Convienience for early departure and easy walk to the Heatheow Express. Very clean, modern and comfortable.

Pros: Very impressed by the staff, who did everything to make my stay a pleasant one. Outstanding breakfast.

Cons: The Heathrow Hilton advertises itself as being on the airport campus. Well, only just: and after a long walk from terminal 2 to terminal 3 to take the Heathrow Express to terminal 4, followed by another long walk to the hotel, one might be forgiven for wondering if an off-campus hotel might not have been easier and more convenient to reach. It took me at least a half hour, bags in hand, to stagger from the Customs Hall to the hotel. Be aware!

Pros: Location and breakfast

Cons: Room was in serious need of updating Kind of disappointing for Hilton. I was informed that some sections of the hotel have been renovated. Overall I'll rather pay a little extra and stay at the sofitel in Terminal 5.

Pros: The room was clean and like most other airport hotels.

Cons: The hotel is located a long ways from the international terminal which in itself isn't bad. The only way to get to the hotel though is to take a 14 dollar (round trip) bus from the terminal to the hotel. The bus only takes British pounds and doesn't take a credit card. This is the only major airport I think I've ever been to without hotel courtesy shuttles. Very disappointed with my 45 minute, 14 dollar commute to a hotel that's advertised as an airport hotel. The hotel also charges 20 dollars a day for internet. It's hard to believe the Motel 6 doesn't charge for internet and places like the Hilton still do.

Pros: Great staff, thorough and attentive. Very good if flying out of T4.

Pros: We were given a newly refurbished room. The food in the two restaurants we dined was great. We did not dine at the Oriental restaurants.

Cons: Everything a bit pricey. Listed as having an airport shuttle, however that is only to terminal 5. You must walk a long distance and take a train to get to other terminals. Hotel Shouldn't be listed as having a shuttle.

Will definitely stay here again. Clean, very posh, great restaurant and Covid testing for air travel behind hotel. 5-10 min ride to airport.

Pros: The service, the location, the quality and style of the hotel. I loved the restaurant......

Cons: Nothing.

Pros: Stylish, comfortable, friendly staff. Convenient for Covid test, at the premises.

Cons: Disappointed with the airport shuttle. Took a long time to get to the airport and very infrequent.

Pros: The suite was good.

Cons: It was not same as per picture but still good. No decorations or anything special for newly wedded couple it was booked as wedding suite even though it was advised by staff that there will be some decorations in room. It would've been nice to have anything special for us. It was a expensive suite.

Pros: Location to airport.

Cons: Check in was lengthy and desk seemed to be understaffed on arrival causing long queues

Pros: Food and beverage options on site. Near LDH. Services offered in communities of Hayes and Hillingdon.

Cons: Not applicable.

Cons: Unable to access hotel from rear car park, after calling 4 times, someone eventually answered then hung up. Booking.com was £145 inc breakfast. I ended up paying £161 then was requested ri pay more for parking even though on booking.com it says parking available - it doesn’t say with an additional fee Cooked breakfast was very poor - the only consolation was the breakfast staff were very welcoming and attentive - they need to reach the reception team how to welcome guests ! Hotel room was extremely basic. Poorly decorated.

cleanliness could be improved. Actually had small spiders in the room.

We are Radisson members and always love staying here but unfortunately this time around it was absolutely terrible. Over booked, understaffed and rooms not ready at check in times. Bars didn't have most of the drinks available and couldn't even buy a larger as they were sold out. Dinner was restricted to one restaurant where we were crammed together like sardines. The tables were so close together that an intimate dinner was nigh on impossible as everyone could hear your conversation. Very disappointed.

Been travelling for a while. Needed a big rest. 2x nights here at Raddisson is perfect. And close to Heathrow with a 4am shuttle service !! Fab Bed. Great towels. Will stay again 👍👍👍👍

Pros: Room was larger than expected. (In isolation-- I appreciated space to move.) Easy chair and ottoman were comfortable and had good lighting for reading. Good wifi. Nice towels, toiletries. Plentiful hot water (too hot?). Convenient to bus. Attractive lobby

Cons: Deep tub was a plus and minus-- could be a challenge for mobility limited. Never quite figured out how to get cold water from tap. Carpet in hallways showed wear.

The hotel is situated far from Central London although bus and train (underground) are manageable. I do recommend staying at Radisson’s if a day before your flight so you can have a good rest and avoid rushing to the airport. Cleanliness is commendable. Staff are very friendly. Will definitely stay again here if I’m arriving/flying during the wee hours. :)

Very relaxing stay at this great hotel.

Pros: Everything else was fine the room was okay and cleaned well by the cleaner staff on desk were nice too

Cons: £11 a night to park in their own car park just felt like absolute robbery

Pros: Lovely hotel ideal for departing from Heathrow.

Cons: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Pros: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Cons: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Pros: Gorgeous entry foyer

Cons: Room does not meet a 4 star level, in terms of quality, decor & size

Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.

Pros: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.

Cons: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.

Pros: Early check-in, friendly staff

Pros: The style and decor of the hotel is lovely. The staff is friendly and helpful and the restaurant has wonderful menu, delicious food. If I stay in London again, I likely to stay at the Blu Edwardian.

Cons: Our stay was just for the night, and there was a great deal of jet lag involved. The hotel has less available restaurants at latter hours unlike other airport hotels in other major cities.

Pros: Beautiful lobby, super nice staff, Awesome bar and both an Indian and steak and lobster restaurant at the hotel. Tons of outlets, including USB outlets for ease. Seems brand spanking new.

Cons: Nada

Pros: Great service. Friendly staff.

Pros: Quiet

Cons: Needed update

Pros: Rooms are good quiet clean value for the money. The restaurants, particularly the bar, could really use improvement. Food not very good.

Cons: Bar food has gone downhill over the last few years. Used to be better.

Pros: The bathroom, location, and the airport shuttle.

Cons: Several of their staff were not professional and rude (to be fair, some were good). The fire alarm kept going off and kept waking me up in the middle of the night because somebody was smoking in another room.

Pros: Location was great. Close to airport and easy access to London underground for travel into London.

Pros: I need back my $

Cons: Back $ pls

Pros: I down graded the cleanliness because the coffee pot was dirty , no instant coffee There was an old milk container and crumbs on the floor below the coffee shelf. The rest of the room was perfect. Staff was very helpful. wonderful breakfast

Cons: See above comment.

Pros: Very good

Pros: High quality bedding

Cons: Room was next to ground floor lifts, very noisy at night

Pros: We stayed just one night because we had a flight the next day and we were very impressed with the room and the comfort of the beds and the excellent pillows.

Cons: No everything was just great.

Pros: The atmosphere and the staff were really helpful and really friendly throughout our stay, they made us feel welcome from the moment we checked in. The interactive text help service is. A really good idea and helps when you have those little questions you need an answer too.

Cons: I didn't like that the bath wasn't clean, there were hairs in it and dirty marks on the sides of the bath.

Pros: Initial receptionist was very friendly and efficient with check in.

Cons: Concierge failed to tell us about the free double decker bus to airport. Another worker told us.

Pros: Staff

Cons: No

Pros: The hotel is close to the airport and is therefore positioned for a last-day stay in the UK. As others have mentioned, the hotel is distinctive and, within the parameters of a franchise hotel, classy. After days of staying in serviceable but well-worn B&Bs, this was a real treat. A tip on transfers to/from Heathrow: while the Hotel Hoppa serves the Ren. Blu,, so do public busses, which are, at that point, free (the Hoppa is not). The London busses depart from the central bus facility at Heathrow, ideal for domestic arrivals. The Hoppa can take you to Terminal 2, convenient for US flights. We used this combo and saved a whole lot of walking with luggage.

Cons: Like many hotels of its size, the Ren. Blu. schedules large events (there were two huge wedding receptions while we were there). If you don't like masses of people in the public spaces around the lobby, you might be furstrated. I have to say, though, that, once upstairs, the revelers were invisible and inaudible.

Pros: Overall very nice hotel with good rooms, helpful staff, and restaurant options.

Cons: It is a little far from central London and took about an hour on the tube to get to the attractions.

Cons: I booked a room four days in advanced and upon my arrival I was refused to stay in the hotel. I was told that they do not have vacant rooms. I was sent to another hotel instead. The Radisson Blue did not provide any explanation or advance notice. They told me that the manager would contact me to provide explanation and discuss compensation. It's been a week, but nobody has contacted me so far. I consider it unacceptable to turn away customers in this manner, without any advance notice or explanation, especially by the hotel that praises itself with excellent hospitality experience. I will not consider staying in this hotel again.

Pros: Clean, luxurious, spacious room. Quiet calm. Good, reasonably- priced room service. Friendly and helpful staff. Efficient service.

Cons: The "hotel hoppa" bus was crowded and I waited a long time for it at terminal 2. It was a heavy-travel day, and not the hotel's fault, though certainly they could influence the service. Additional buses on days like Easter Monday would be a big help.

Pros: Staff was good and helpful but they did not pay attention to who was next in line. We were waiting well before a customer who did not wait their turn.

Cons: There was a lot of fan noise in the room and it made it difficult to sleep when I woke up in the middle of the night. We also had issues getting the free shuttle and when asked on getting back to the airport we were first told about the shuttle that cost 4 pounds 50 when by simply crossing the street we were able to get a free shuttle back to the airport. Since the hotels no longer run free shuttles they should provide their customers with clear instructions on how to get the shuttles from various terminals and the costs.

Pros: Too many good things to say about this hotel. HUGE rooms for a European hotel. Excellent staff. Airport shuttle was 6pounds per person. You will need US electrical adapter or they sell them for 5pounds. I would definitely stay there again.

Pros: Comfortable clean. All round excellent lovely staff

Cons: No atm

Pros: Comfortable clean room. friendly staff

Pros: the staff - friendly & very helpful, the cleanliness, comfort of beds, the convenience for Heathrow T3, the price

Cons: Nothing. the rooms were obviously a bit “tired” and I wouldn’t choose to stay there for a weekend break, but for an overnight stay to get my sister on a flight from T3, it was perfect and great value for money - thank you

Pros: Location was great for the airport, spacious room, vert clean & comfortable

Cons: Hotel is card only- there was no mention of this when booking- I wanted to pay in cash but wasn’t allowed to.

Pros: The staff were ever so warm and welcoming. Very friendly!

Cons: The room had a massive stain in the carpet. Bathroom had a long strand of hair that had got stuck on the water stained wall.

Pros: room was clean and comfortable, but small

Cons: food choices for lunch and dinner were extremely limited. Dining environment was uncomfortable.

Comfortable beds and superb double or triple glazing that excludes all noise from airport which is super close. Convenient and excellent price 😊

Our room and the entire hallway area near our room smelled of smoking in a no smoking hotel. Our rental car was run into in the hotel parking lot. This was not the fault of the hotel and the staff was very helpful.

Pros: Reception desk helped my for two different reasons. I got a kettle replaced as mine was missing. But most importantly, I need to get my "Fit to fly" test done again, as the company I first chose screwed it up. The front desk told me about Terminal 3 and t

Cons: Parking was a little awkward and not very well lit. Also was a little more expensive than I thought.

Booked this hotel as I walked in the door after having problems with my other hotel. Staff very friendly and welcoming. Everything was super neat and organised. Excellent value for money

Pros: Our experience exceeded our expectations in many regards. The front desk managers responded with courtesy and promptness to our inquiries. The malfunctioning tea pot was replace right away. Our request for blanks was promptly fulfilled. Great meals.

Cons: The surrounding locations were quite a disappointment: littered streets, unkept landscape, dilapidated housing and buildings did not match the extraordinary quality of the hotel. Proximity to the airport was great.

Great hotel for a quick overnighted at Hearhrow. Room was nice, bed was comfortable and breakfast was good!

Rooms are clean! But the facilities are a bit old.

I took the public bus and struggled with heavy luggage walking from the bus stop. It’s a bit chaotic (was given room key to a room that was already occupied), no fridges in room unless you have “an Executive Room”. But the staff were helpful, there is a bar and restaurant.

Fantastic staff so close to the airport. Amazing breakfast and lovely room comfy beds

Very kind hotel staffs!!

Pros: Clean and lovely staff

Cons: Was a bit further from terminal 5 than i thought

Charged GBP 12 for parking, even though the hotel was almost empty.

Pros: Close to airport.

Cons: The hotel was crazy huge but not in a good way. Like, I felt like I was in a Hotel California or something. Maybe a few maps in the many hallways, corridors amd wings of the hotel would have been helpful

Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Pros: Close to the airport With bus transportation

Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Cons: Nothing.

Pros: Liked the convenience of location.

Cons: No heat and bathroom needs to be updated.

Have stayed at Leonardo several times and would love to visit again. Convenient to Heathrow with staff who are always helpful.

Pros: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Cons: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Pros: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Pros: We liked how close we were to the airport and transport.

Pros: Proximity to airport

Cons: Says airport shuttle, but doesn't have one.

Pros: Easy to get to and from Heathrow.

Cons: Nothing

Pros: everything was clean and staff were more than helpful.

Pros: Great hotel for the price and locaation very comfy beds

Cons: The fire alarm went off in the am and disturbed us, pretty dissapointing

Pros: The locations was great. Staff: Excellent. The price was good for the location of the hotel. If you need to stay overnight, this is a great place to do so.

Cons: The shuttle stops at 11:35 p.m. Good luck if you arrive after that time.

Pros: Breakfast and Staff

Cons: No washcloths furnished for guests. This is standard in America and Americans are caught unprepared when not furnished.

Pros: Easy to book and although tight on space it had good facilities and the bed was very comfortable being in the airport there was no hassles with taxis from hotels etc

Cons: for bigger people it is a little short on elbow room

Pros: Clean, convenient, relatively large room. Had everything we needed the night before we flew out of Heathrow. Taxi was 10GBP, ordered by the staff. The shuttle would have been 5GBP pp, so we took the taxi. Within walking distance of car rental

Pros: Ok room

Cons: Kept awake all night by young guys banging in and out of other rooms. Smoke from them coming into my room. Not cigarette smoke.

Pros: Location to the airport.

Cons: Not enough staff help at the front desk. Hallway had bad odors.

Pros: It's conveniently located near Heathrow, with free bus service to/from Heathrow.

Pros: cleanliness, friendly staff

Cons: a bit of a hike to the room, lifts too small

Pros: The proximity to the airport was important but I found it a little irritating that it didn't have a free shuttle bus. The room amenities were good (such as the TV) and staff were very kind and efficient.

Cons: The shuttle wasn't free, got stuck in traffic and took a long time, which I mention because this was the basis for me using this hotel. The hallways also smelled of smoke and the room was a little dusty.

Pros: it was ok

Cons: shuttle service was VERY POORLY EXPLAINED !!!!!!!!!!!!

Cons: I have no complaints.

Pros: The location, steps to metro, kind and efficient staff, great breakfast, and comfortable accommodations were all a hit with us!!! We decided to stay there again when we return from Paris in a few days!! Copenhagen is great and the Park Inn just heightened our experience.

Cons: NA

Pros: - Easy Check In - Attentive Staff - Best Hotel Food I've Ever Had - Comfortable Room Overall if you want a hotel that's close to the airport, this is a comfortable place.

Cons: - This could be a positive for some... but it was too close to the airport. Wasn't much to see around the hotel. - Shower head was broken, but still usable.

Pros: Nice room, decent breakfast in bed.

Cons: VERY loud party in lobby reverberated through hotel until 1am. That was a bummer. Internet was mediocre at best.

Pros: Clean and decent size room

Cons: For the price of the room it was very basic in terms of amenities

Pros: The ambience at reception and the games was different to other hotels.

Cons: Paid Parking is annoying. Having spent so much for the room and other travel expenses, parking cost is too much. Moxy could have better deal with a parking lot and give a subsidised price for their customers.

Pros: Stylish

Cons: Very noisy rooms could not sleep

Pros: I'm writing on behalf of my manager who stays in this hotel when he's working on a project in the locality. The hotel is in an excellent position for us and offers great rooms and parking.

I loved absolutely everything about my stay in Moxy London Heathrow. From the staffs that were helpful and friendly during check in to the really nice and big room. The toilet was huge and clean and the amenities listed were all available. Moxy was as comfortable as home. P/s: we absolutely loved the fragrant of the hotel as we walk in through the revolving doors. Tqsm to all the staffs. We will definitely be repeating our stay.

Loved the hotel..room was big and clean..shower pressure excellent. Only issue wss the aircon which would not give u cool air. Also the plug sockets and usb input on both sides of the bed not work.

Great place - difficult to criticise so highly recommended!

Best location, best service with clean environment!

Pros: Great room and liked the design.

Cons: Loud guests above us banging around the room until 4am but not the hotels fault.

Pros: Good location and excellent value for the money. Staff appears to be better trained than on previous visits.

Cons: Since this is Marriott's deluxe youth hostel brand, younger travellers will probably favor it more than older ones. USB ports in the rooms are too pokey.

This was a fantastic, clean, great vibes and home away from home place to crash. It’s easy to get around and a great stop for a few days with great budget. Just wish you didn’t have to pay such a high price for parking to make this the perfect place to book and stay when in London.

Best location, Aura is amazing. KFC and Starbucks is walking distance after the tiny bridge. Don't forget to grab the free welcome drink, they often forget due to people gathered around the bar. Bar is their reception. Live music is often played, ensure to keep eye on, or ask the reception desk. There is no tea in the room but they offer unlimited tea/coffee by the reception coffee machine. Saturday get together is amazing. Nearest dance club is is Oceana, Kingston and Atik, Uxbridge both are 45 mins by Bus, 30 mins by drive.

everything is just great, close to the airport and accessible by underground to the city centre. Recommended.

Pros: All normal

Cons: If they checked out the cleaning of the room especially the toilet before my check-in

Near the airport, clean, perfect facility

Pros: Very friendly and cool hotel. Great breakfast. Very comfortable bed. Cons: Not on the free red bus route from Heathrow. Bathroom in the room small. Hairs on the padded seat on arrival. Stained carpet next to the bed. Lift button on ground floor to the rooms need to be kept clean more often.

Moxy Heathrow is relaxed , cosy and friendly atmosphere. Highly recommended

It's close to heathrow, very clean, staff were friendly and the bus took us to our terminal fairly handy but the breakfast was awful and not worth £12 each.

Pros: Cool room decor

Cons: Huge noisy party going on all over lobby when I arrived. Couldn’t find check-in desk. Couldn’t hear what clerk was saying because noise was so loud. Couldn’t get WiFi in room but couldn’t call desk because no phone in room. Tried to go back to lobby for information, but noisy partiers marauding in hallways made me turn back and try to get a little sleep.

Pros: Easy check in.rooms great.atmosphere good.

Cons: No kettle or tea making facility.

Pros: Size of the TV in the room. Closeness to Terminal 2.

Cons: Restaurant table wasn’t available when we wanted to eat.

Cons: Why does the word ‘garden’ appear in the hotel name - there is no garden or anywhere to sit out. It’s misleading.

Pros: Enjoy the breakfast and the location was great as its near heathrow terminal 5.

Pros: The room was great - comfortable and quiet. Having a restaurant on site is a huge plus.

Cons: The shower. The 1/2 swinging wall was horrible. I had water all over the place no matter what I tried.

Pros: I liked that it was so close to the bus stops and tube station. The room was cosy and clean, I really loved the bed. Breakfast was delicious but I wished the that they stayed open until 11am particularly for those who want a lie-in.

Cons: Parking spaces were compact and limited. The drinks and snacks in the shop area were quite pricey so we had to end up getting most of the food from Londis BP garage opposite Hatton Cross tube station. I wish the hotel was located closer to a supermarket.

Pros: I liked that it has great transport links, with the Hatton Cross tube being 5 mins away. Although the hotel is very close to the airport you didn’t hear much noise from the outside. The room was very comfortable and clean. Breakfast was delicious and there were plenty of options to choose from. I enjoyed eating the freshly made omelettes. The mini area near reception is a great area for purchasing snacks and had a microwave to warm your food up.

Cons: Having to wait a long time for someone to answer the phone from reception when calling from my room. The parking spaces were quite limited.

Pros: perfect location if you have a very early flight

Cons: no free shuttle to heathrow airport

Pros: convenient to airport whether arriving by car or tube

Cons: sometimes a queue to check in as hotel used by airline staff but otherwise no problems

Hotel is very well located 10min walk from Hatton Cross underground station to get to Heathrow Airport.

Just a short walk to tube station. The room cleaninies is good.

Please be advised that there is no lift at Hatton Cross Station. If you decided to stay at the hotel for its close proximity to the tube. Anyway, the hotel was clean and tidy. The room was spacious and the air conditioning worked fine. The bathroom was a bit tight but everything was comfortable. The only thing is that I stayed there for two nights but there was no housekeeping to make up room on my second-day stay. I do not know if it was the hotel policy I did not aware of. Still, the hotel was great overall!

Love the place super chill, staff and very friendly indeed , facility is perfect with splendid breakfast, had no problem with transportation as it near to the hotel.easy travel and very convenient transit to airport.would recommend those who are working or on vacay to choose this hotel.cheers aza, sg

Problem was you did not make it clear that there is more than on hotel named Hilton garden inn taxi dropped me off at wrong one which was embarrassing and cost me extra taxi fare upset otherwise good stay

Pros: It was very close to the airport.

Cons: The hotel should offer complimentary shuttle to the airport. They said that the shuttle company was unreliable. They should make it more clear that they will arrange a taxi for you at the price of the advertised shuttle.

Friendly and efficient staff. Clean room. Near LHR but have to pay £5 for bus transfer.

Great location if you're looking to stay closeby to airport.

Stayed at this hotel for 2 nights on arrival in the UK. I found the room to be spotless. The staff were friendly and helpful and the breakfast was lovely.

Rooms great bed fantastic super quiet too

Clean, spacious, excellent value for money.

Restaurants and shops are limited nearby but train and bus stations within walking distance. Easy to get to airport. Would recommend for short stay.

Pros: nice hotel all around. restaurant was very good. the room beds and bath were all very nice

Cons: we thought that the hotel provided airport transportation - a shuttle. No they use hoppabus which charges about $30 for round trip for a couple. We waited 1 1/2 hours for the bus but it never came and had to take a cab that was $40 just to get to the ho

Pros: Friendly staff and clean throughout

they left our room open after cleaning and forgot to close the door, when we returned 8 hours later they stated the cleaner left it open, but they said nothing could have been taken, we wanted to speak to manager but were advised not in. The food was great, the service was ok, but the experience left us concerned, the rooms are also not that big and the service when you complain about anything is rather questionable.

No service at all. I have to carry my luggages to my room by myself.

Pros: Great service and staff. Location

Just standard

Pros: The gym was good for an airport hotel!!!

Pros: Clean

Cons: Location

Pros: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Pros: Walking distance to Hatton Cross station. Comfortable room.

Cons: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Pros: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Cons: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Pros: Convenience

Pros: Good for an airport hotel.

Cons: A bit of an expensive cab ride if you get in after the hotel hopper bus stops running for the night.

Pros: The beds were so comfortable and breakfast outstanding!

Cons: Air conditioning could be better, had to get a fan for our room. Did not like that A/C went off automatically, Woke up hot in middle of night and had to get up and turn A/C back on

Pros: Fantastic breakfast. Walkable to a good English pub. Extremely clean and quiet, despite proximity to airport. Overnighting here is a great choice to break up the legs of a very long flight (e.g., Middle East to North America). Friendly and helpful staff.

Cons: It's ridiculous that the Hoppa bus costs 9 pounds per person to get from the airport (round trip). From the ground floor, the elevators need your room card to function, and they would read our room card only sporadically. Hair dryer was broken.

Pros: Proximity to airport, friendly staff, cleanliness

Cons: Should provide shuttle service to airport and usb charging ports in rooms (besides tv which has to be left on to charge). I searched for hotels with free breakfast but when I checked in was told it had not been included.

Pros: room is very clean

Cons: Not a 4 star hotel

Pros: convenient To Airport

Cons: No free shuttle bus service. Must pay 5 British pounds one way. Our Airconditioner broke down in the middle of the night. Long walk to any nearby stores or restaurants. About 1/2 to 1 mile walk. Ok if it’s a nice day. Not so good on rainy cold days. Also Under Staffed.

Pros: The hotel was great for location and price. The restaurant was above! The food and staff were excellent.

Pros: Very good location

Cons: 1.Towel-whether 2 person room or 3 person room, we get 1 hand towel and no face towel 2. coffee-2 coffee & 2 cups for 3 person room? 3. toiletries-1 set for 3 person room? One shampoo bottle not even full 4. Missing cups for lemon water 5. Elevator br

Pros: It was somewhat close to the airport.

Cons: They didn't have any local London beers.

Pros: Room, bathroom, met our expectations. Mid-size, clean, usefully equipped, WLAN/WIFI okay. Price okay. Level 2-3 stars.

Cons: Some parts of the hotel with rather poor atmospere.... The bar was not welcoming...the club sandwich was a desaster. The irish cider was good ;-)

Pros: good price

Cons: It took two days to get a improperly working toilet repaired. I notified the front desk as soon as I walked into my room and again upon waking up the next morning. Parking was extremely tight and the holes is a challenge to get to unless you take the shuttle.

Pros: Comfortable and quiet rooms

Cons: Not best for T2 & T3 as shuttle only runs e Rey 45 mins Some buffet breakfast items cold

Pros: Proximity to Lhr

Cons: Bathroom Floors very slippy and air confptipnervdodnt get repaired and no room Change was approved. Very hot for two nights.

Pros: Good service in hotel and room.

Cons: Very small queen room. Overcharged on Visa- see info about our experience below.

Pros: It's location being a short walk from the tube.

Cons: I arrived late and left early in the morning. During the time I've spent at this hotel there was nothing for me to eat.

Pros: The location was very close to Heathrow terminal 3 making for a short trip the next day. Room was very clean and comfortable.

Cons: The bar staff were rude. I informed the front desk of my disappointment and they acted as though it wasn't a concern.

Pros: clean and comfortable

Pros: Returning to the US from a European trip, we needed to transfer from London Gatwick to London Heathrow late at night, and then depart the next morning from London Heathrow. The Hilton Garden Inn was ideal. It is located close to Terminal 4, and gave us a good place to stay for the night. Staff are very helpful.

Cons: I can't think of anything

Pros: Staff very friendly and helpful. Comfortable room .nevcer felt m.

Cons: Nothing

Pros: Nice, newer feeling hotel. Good food and drink selections. 1 tube stop from the airport

Cons: Bit of a walk from the tube- not very far, but far enough when it's raining. Also, the bed was rather hard for me

Pros: Location and cleanliness. 8 minutes walking distance to Sixth car rental office. Hotel with restaurants and bar. Airport shuttle bus available at £5 each

Cons: Hotel did not have a proper weight scale to use.

Pros: It was fine for the 4 hours we spent there. We needed to spend the night at the airport since we had a 6:30 am flight and there was no transportation to get us there 2 hrs. ahead of the flight. We got there around 11-12 pm and got up at 3:30 am.

Cons: It was frustrating get to and from the hotel since no shuttle was available. We took a slow bus from the heathrow express train stop and had to take a taxi to heathrow a few hours later. A lot of trouble for a major hotel chain located at the airport.

Pros: Clean, Friendly Staff, Great Location, Good value.

Cons: None

Pros: Nice room & computer with internet access in business center was convenient.

Cons: The bar/restaurant was understaffed. One person manned the bar when a minimum of 2 was needed. Food from the kitchen took forever.

Pros: Close

Cons: Noisy

Pros: The bed was inviting and clean and comfortable. The breakfast buffet was lovely! I didn't have a computer with me so was grateful I could come in free of charge to write an email.

Cons: There was nothing I didn't like.

Pros: Location

Cons: The hotel was very noisy and the housekeeping staff kept slamming doors keeping us up. In addition we asked a server about the menu and she rudely told us to ask someone else and walked off.

Pros: Brand new, lovely hotel and a superb Garden Inn. Comfortable and crispy clean. Nice staff at the bar and check in. Easy access from Hatton Cross Tube stop.

Cons: Read a review that transportation was bad and have to agree. Expensive at GBP 4:50 each. Worse yet was the SURLY, RUDE, UNHELPFUL CRETIN that drove the bus. Awful.

Cons: The internet was not always working in my room and the phone did not work and the thermostat did not work. The tech came up to change the phone and he did not change it. In order to make a call had to go to the front desk. When it came time to leave, I had to two down to ask for help with my luggage as the phone from the room did not work to call the front desk. When I was at the desk at 11:45, no one told me my card would stop working at 12:00. I had to go downstairs again to get a new card to get into my room.

Cons: - the room was very tired and small for the price - the breakfast quality was poor - the restaurant food quality was not great, other branches of the same restaurant are much better

Pros: Room was spacious - reception altered us from 2 queens to a king bed, which was nice. Pleasing toiletries - thank you. Carluccio's dinner was a welcome treat as it stayed open until 11pm and we had just come in on a late flight. Barman makes a great espresso martini! Carluccio's breakfast was excellent - staff friendly and attentive - unlimited coffee and juices, great spread of breakfast treats. Defo coming back!

Pros: Breakfast was good

Cons: There was only two chefs on egg station one was trainee they were over worked making mistakes

Pros: excellent customer service

Cons: The food was the only let down.

Pros: spacious lounge. good food. rapid covid testing inside the hotel

Cons: heathrow hoppa bus doesn’t stop outside

Pros: The bar area was lovely and relaxed also open and airy to enjoy some wine

Cons: The bar staff could be slow at times and the restaurant staff not overly helpful

If comparing to others, Marriot there's a name for it. If you would want to compare on worldwide Marriott standard. It is only Average. It could have better.

Pros: Staff very helpful

Cons: I stayed there so I could get my fit to fly coved test that part of my stay was not acceptable the company did not know what they were doing.

Wow really nice hotel and has good facilities

All Good

Pros: Lobby and rooms

Pros: Member lounge and lobby

Cons: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Pros: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Cons: None

Pros: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Cons: Would have preferred a small fridge in the room instead of a tiller.

Pros: Very quiet and helpful

Pros: Proximity to Heathrow

Cons: Renovation noise

Pros: Nice beds.

Cons: No mini-refrigerator, no microwave. Nice little electric coffee pot, cups, saucers. No coffee to make with all that. Pretty sorry for the exorbitant rate we paid for the room. And no free airport shuttle. Won't be staying there again.

Pros: Location was good

Cons: TV stopped working. It was under some construction so there was noise. also we missed calculated our arrival day and wasn't allowed to change so paid for a day we weren't there

Pros: Location is close to the airport and very nice inside. Did not try the restaurant as there is a really nice pub just around the corner. Better value for the money and the food is good.

Cons: A la carte pricing for everything. Feel like they will nickel and dime you if you are not paying attention.

Cons: Extremely outdated, rooms small.

Pros: clean and conformtable

Cons: no free wifi

Pros: very clean and modern

Cons: The windows don't open!? What?

Pros: location is good. room was quiet.

Cons: where to begin? Room was dark with inadequate lighting; we had to request an additional lamp just to get the light level to "barely adequate". Temp control in the shower was very erratic. Meal choices in restaurant were few and boring.

Pros: From the outside and the lobby the hotel looked great. The staff was friendly and helpful.

Cons: The rooms are terrible. I understand that they are undergoing a remodel, but this was pretty terrible for a 4 star. I would have given them 2 because the rooms

Cons: I do not appreciate being charged twice for my room.

Pros: nice and close to terminal 3

Pros: Location ideal for airport

Pros: good, clean and convenient

Cons: Breakfast should be more of dishes, it seems very fewer choices

Pros: Service at front desks excellent;provided information on bus routes. Smile and response made one feel comfortable to stay at hotel.Breakfast met our expectations.

Cons: Nil

Pros: Location was perfect, just 5min away from Terminal

Pros: Ease of check in, good space in the room, breakfast had lots of selection available. Overall very good!

Cons: Bed was a bit firm but still comfortable.

Pros: Cleanliness

Cons: We had asked the staff if breakfast was included and they said no but when we got to our room, the welcoming instructions said it came with the room. We went down the next morning and breakfast was $13 for a very few options not worth $---

Staffs are friendly and fantastic!!!

Pros: Close to airport, quite could not hear any aircraft noise. Staff was friendly and helpful. There was free internet and breakfast. Rooms were clean and well stocked with lines and the beds were comfy. Overall an excellent stay.

Near the airport but not much else going for it. Food options limited, service slow and shower cold.

very near to airport, has a bus stop right outside to take you to your flight

Good check in experience and clean room, helpful staff, would stay again

Great to stay the night before long flight. Short distance to airport hence no rush needed.

It's perfect to stay your last day here as it's so close to the airport

I have used this hotel a few times in the past now and been happy enough. It's handy for the airport and the bus stops are just outside. This time unfortunately I had an extremely noisy room and got zero sleep. It was as if all the plumbing ran through my room. Heard every shower and toilet flush through the entire night! Not sure what can be done about that in the future if I use again?? I checked out at 4am very tired.

The best thing about the hotel, was good location, great staff who were very helpful, quiet room and good value

I cannot agree with its bussiness model where they do not provide a kettle in your room but have a shop built in with the reception. No desk or table provided in the room and I was turned down for room upgrade since no room has a desk.

Pros: USB cable not working, No USA outlet for charging computer and cell phone. I was given free coupon for the breakfast because of problem with USB and internet by the supervisor in breakfast area, but the desk clark charged me 15 pounds. I do not that.

Cons: Mean staff and supervisor.

Clean and have larger space than normal hotel room (19 sq.m. for a standard double). Minimart in esso station in front of hotel is useful. Royal mail dropbox for covid test nearby.

After long journey, we choose this hotel in rough hours, but there is so good. especially we had enjoy the wonderful cheese pizza and beef burger, plus extra candy. Cheers

Very nice staff

Pros: Everything

Pros: Staff were very helpful and friendly. Room was clean and nicely furnished.

Pros: Cleanliness

Cons: None

Pros: Breakfast was nice; decor was nice.

Cons: They could have had soap in the bathroom. The only soap was mounted on the wall in the shower.

Pros: Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.

Cons: Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.

Pros: Close to Airport and Free Airport bus.

Cons: Very plain.

Pros: Staff very friendly, nice food.

Cons: Room was very small , it was a corner room, no where for both of us to sit and relax. Carpet was dirty Not impressed at all

Pros: Very poor , didnt even stay the night r

Cons: Everything

Pros: The staff were all super nice and the price I paid was slightly above what I would expect for this level of room.

Cons: The room was of adequate quality. It was muggy, poorly ventilated, scratches on counters, and the lighting is fluorescent. They are across the street from airport busses that do not serve all terminals-they do NOT have airport shuttles to their door.

Pros: Good proximity to Heathrow airport. Airport shuttle was on time and cost £5. Multiple stops at other hotels. Trip took around 20 min at 6 A.M.

Cons: No elevator in hotel. Was on the 3rd floor with 4 bags which made it more difficult to get to and from the room when checking in and out.

Pros: The rooms would be value for money. And the location to the free airport perimeter bus and it is stop.

Cons: Shower drain was bad. Tv remote control batteries dead. But worst- no lift to third floor. I did not know they were adding a 4th floor and new lift unacceptable to walk stairs with luggage plus the noice.

Pros: The staff were very welcoming on our arrival. Managed to give us 2 rooms at the end of a corridor which worked very well for our party with 2 young children. Excellent location for Heathrow.

Cons: Building is being renovated so rather unattractive first impression. This should be short term problem only.

Pros: location to airport

Cons: Having to pay for bus to/from airport and lifts were out. The climate control was "iffy" at best.

Pros: Cleanliness and air conditioning

Cons: Having to pay for parking

Pros: Price , close to airport. It was clean had good internet and good free breakfast.

Cons: No nothing would stay there again.

Pros: Proximity to airport.

Cons: Room was somewhat dirty.

Decent hotel at a reasonable price.

Pros: Great location with free transportation on city busses. Rooms are small but clean and efficient, more than adequate for an overnight stay. Beds very comfortable. Restaurant has a simple menu but good beverages. No comments on breakfast as we had to catch an early flight.

Pros: Clean room, comfortable bed, friendly staff, USB and wall plugs

Cons: Toilet didn't flush properly, weird decor, no signage on where to wait for Hotel Hoppa Bus to terminal, was not given instructions to tell Hotel Hoppa Bus to drop us off at IBIS Styles and NOT IBIS Hotel. We walked 20 minutes from IBIS (red sign) to IBIS Styles (green sign, stop comes first).

Pros: The hotel met all our needs for a airport layover one night stop to rest before catching another flight. Certainly not a destination spot. All was fine and price reasonable.

Cons: All was ok

Pros: Reception staff very welcoming and helpful Excellent location

Pros: There is a free shuttle from the airport that stops at a pub just five minutes walk away. It was not well promoted. The hotel is just ten minutes from Terminal 5.

Cons: The English breakfast is not included (ie. eggs, sausage etc.). but costs five pounds. However, the continental breakfast is adequate with hard boiled eggs, ham and cheese.

Pros: Easy access to LHR and car rental companies. Hotel is relatively new and all facilities are modern and clean. The included breakfast was excellent.

Cons: The room was tiny; two people with two suitcases and we couldn't move in the room!

Pros: The location, staff and breakfast were excellent .

Cons: There is no insulation in the floor. Not only did we have to listen to the room over us tromp around until midnight you could actually hear everyone walking in both of the hallways by our room and the floor above all night long. Worst night of sleep ever.

Pros: hospitality, the spacious of the room.

Cons: the lift broke down, no rubbish bins around the lobby or near the lifts.

Pros: Proximity to terminal buildings at Heathrow and to a bus stop. Good-value breakfast. Reasonable price.

Cons: No coffee making facilities in the room. The lift to my room on the 3rd floor was out of action on the day of my departure. The staff did not offer to help me, a 74-year old, carry my bag down to the lift on the 2nd floor.

Pros: close to airport

Pros: Rooms were cleaned promptly and the room was expected.

Cons: The bed was super hard and uncomfortable. The food was mediocre, breakfast was basic.

Pros: Everything worked like clockwork. We arrived late, but dinner was still available. Breakfast and the shuttle was available for the different terminal in the morning.

Cons: If you are concerned with large prints looking out at you (an astronaut and a duck), this is not the hotel room for you.

Pros: Hotel is excellently located near Heathrow and the staff are courteous and very helpful

Cons: Nothing. Everything was perfect

Pros: It was easy to get to and from the airport.

Cons: There was what looked like baby poo on the carpet of the first room we had. We advised the front desk and they cleaned it and gave free drink tickets and offered a room change.

Pros: EZ Eats at the hotel restaurant.

Cons: ALittle noisy on the first floor.

Pros: New, clean, and close to the airports

Pros: It was exactly what we needed and just a hop,skip and jump to a good pub that serves real ales!

Cons: No.

Pros: We were greeted by a friendly professional who answered all our transportation questions. Rooms were clean. Breakfast was great and location to public transportation and LHR is excellent!

Cons: Nothing

Pros: Good access

Cons: For the price I paid, I expected a decent sized room, not a postage stamp sized room!

Pros: This is a pleasant airport hotel with comfortable beds. Bar is good, and food hit or miss.

Cons: Shower

Cons: the “virtual concierge”. what happened to good old service? no assistance with baggage, we had to arrange And prepay for a taxi. not impressed

Pros: Bed

Cons: Staying guest should not pay for parking

Pros: the property & food great

Cons: my daughters & my shower was disgusting ended up both of us was unable to use because of black mould

Pros: Comfy bed in clean room. Friendly staff

Cons: At this time (June 21) the hotel is not served by the Hotel Hoppa buses to/from Heathrow terminals.

great hotel, requested a late check out for 2pm they didn't have an issue. food was great to quick service.

Pros: Location and comfortable bed.

Cons: High car parking charge.

Pros: The bed was very comfortable and there was a mini fridge in the room. Room was very spacious

Cons: There were no washcloths or bar soap in the bathroom.

Pros: It was nice and clean and seemed recently updated.

Cons: It was a bit further than we thought from central London but the buses and Tube were very easy to manage.

Pros: Very convenient for Airport. Friendly, efficient staff.

Cons: Shower was not draining water and it was nasty while taking it.

Pros: Excellent on-site restaurant, modern and clean bathrooms, great service, smooth check-in, close proximity to london heathrow airport.

Pros: One of the only hotels I have stayed in that charge a daily rate For internet connection

Pros: Nice rooms, with comfortable beds a pillows. That's about it

Cons: People at the desk were short and rude, no free wifi unless you're in the lobby. I traveled all over Europe for a month and never had to pay for wifi, robbery if you ask me. Room service menu was worse than the McDonalds across the street. Airport shuttle is supposed to be there every 30 minutes, but never showed up so I was forced to Uber. Next time I have an early morning flight, I'll definitely pick a different Heathrow hotel.

Pros: The room was nice. Large and comfortable with a great tv. Bathroom was good size and clean. Most staff members were friendly.

Cons: False advertisement. Wifi was £15 a day when it said it was complimentary. Fitness center was a JOKE and the pictures on the hotels website should be taken down. Staff in dining room ignored us multiple times so we decided to just order room service. The price of the selections offered was ridiculous even for a hotel. I also informed kitchen staff of a food allergy I have, was told a dish was free of my allergen by three people, and later had a reaction from that food. Educate your kitchen staff on common allergies before you seriously harm someone. We heard doors slamming all night long. We were up all night and miserable the next day. I ended up moving to a hotel that was more expensive and lower quality for the next couple of nights.

Pros: Beds were already arranged to accommodate my booking no issues, good comfortable beds and good food.

Cons: I thought I had booked breakfast with this reservation but that turned out to be extra

Pros: Being so close to the airport was convenient since I had a early morning flight.

Cons: There wasn't free wifi and access to public transport wasn't very convenient.

Pros: Great Value for money!

Pros: A bed to sleep

Cons: Old hotel needs updating

Pros: Not much

Cons: Terrible food, VERY slow internet. This was a Sheraton? Definitely will not recommend.

Pros: Good location for an overnight stay near Heathrow airport. Good breakfast and dinner buffet. McDonald is across the street. Transportion to the airport via Hoppa shutle (LB 4.50 each way). Walk is 5 minutes to frree city buses to the airport .

Pros: Nothing

Cons: Dirty and unfriendly staff

Pros: Good sized room

Cons: Staff could not find booking, had to wait a long while even though I had my confirmation with me. Room was incredibly hot all night even though we had the coolest setting and highest fan setting on. Rubbish nights sleep and long queue at check out the next morning.

Pros: The hotel was very modern and clean. The room was light and airy.

Pros: The greeting at reception. The cleanliness of the lobby, elevator, bedroom.

Cons: Can't think of anything.

Pros: convenient

Cons: you should mention “Radisson Red” on the booking page.

Pros: The room was really nice, fully refurbished, and the beds and pillows really comfortable. Check-in was smooth, and the staff were kind and friendly.

Cons: The restaurant was a disappointment to be honest. Perhaps because it was so busy, but the standard of the food, and the length of time we had to wait wasn't great. In addition, which is perhaps standard for a hotel restaurants, the prices were really high, so we didn't really receive value for money here.

Pros: lovely clean, big rooms. reception and bar area are spacious and there is a nice patio out front which catches the sun. staff were helpful and location perfect for the airport 😃😃

Cons: pool was closed with no prior notification. menu limited and top prices (decent but busy pub across the road worth the trip). IF ARRIVING IN A TAXI MAKE SURE DRIVER KNOWS WHICH RADISSON IT IS! Despite showing driver on the map, still ended up at Radisson Blu down the road 🤬🙄🤣 not hotels fault but it seems to be a common occurrence / you need to be turning before the Esso petrol station.

Cons: continuous electrical faults, called service,an quite a few times at night around 11pm iron did not work in our room so we used another room we booked (username on account was Nikhilkumar Adhia) but as soon as I switched the iron on it exploded in my hand. I was extremely shocked and very upset, as if the iron had been slightly more towards my face it would have burned me. the spark and bang were very loud. we informed reception and the lady said I would be able to get a refund on both rooms through booking.com. both rooms had electric board faults and we left the hotel early the next day we were so upset. please can you call me to arrange a refund for 2 rooms. the other room was booked under nik@nikhiladhia.com who is my husband. rooms were booked separately as I was unable to book two at the same time on my account. the second room was for my parents.

Front desk staff were exceptionally helpful, beyond the standards usually expected, attempting to clarify and explain in a detailed manner. The hotel is perfectly situated for accessing Heathrow terminals 1,2, and 3. As regards the actual rooms, they are quite tight, but comfortable and clean enough. Advantageously, the hotel also possesses a good gym and swimming pool, which is always nice.

Quick check in, good size clean rooms, could do with more storage in the rooms. Good showers and room service.

Good

Needed a place to stay a couple nights after getting stranded at the start of the pandemic. This place served its purpose.

Pros: Hotel lobby is clean and pleasant, Hotel receptionists were friendly and professional.

Cons: damp smell in the room I stayed, shower is terrible and splashed all over.

Pros: distance from the terminal

Cons: all was ok

Pros: Staff was excellent; restaurant good; location great

Cons: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service

Pros: close to heathrow airport and public transportation. Very quiet. Very nice room.

Cons: Nothing.

Pros: Felt more 2 star than 4 star. Old rooms. No matress protector broken shower

Cons: Old rooms. Broken shower no matress protector.

Pros: Very convenient location and the shuttle from and to the airport.Room was clean, specious,had nice view of the airport.Staff was great. Very nice breakfast.

Cons: I just noticed that I was charged twice for the room and I am working to resolve this, but I am sure it will be fixed soon.

Pros: Location and shuttle availability

Cons: No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs

Pros: It was nice being so close to Heathrow in a quiet and comfortable hiding location. Very clean Very friendly and helpful staff The pool, sauna, and gym were nice - better than many similar hotels

Cons: Expensive for the level of investment this hotel has recently had. Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals. The facilities feel like they were last updates in the 1970s.

Pros: Comfortable room, comfortable bed for a short over-nighter for an earl next day flight,

Cons: Be aware that the Hoppa shuttle bus runs 5:30am - 11:32pm, so when I arrived on a late flight, I ended up having to take a taxi. Also I couldn't find a Hoppa ticket machine so you have to pay 5 quid cash each way.

Breakfast is good. I hope parking was free.

Cons: wasnt free shuttle to airport

Pros: Near Heathrow Airport.

Cons: The type of room we booked was not made available. Thus the options given were some what like upgrade or leave it. With kids in the car after a long flight, and it being late night we had to pay a lot extra for an upgrade. No happy with that situation.

Satisfied.

Cons: There are so many rooms that it is hard to navigate. When I checked in, the receptionist casually mentioned that the elevator was down the hall. That was not clear at all! Otherwise, a pretty run of the mill hotel with your basics. Did the job.

Pros: For a 4-star hotel this place is a winner. The rooms are thoughtfully designed for both the business and leisure traveller. We have stayed in lots of airport hotels and this was a real surprise. Great bathroom, work desk, check-in/out, soft pillows (as per our request), quiet, and friendly staff. Not sure how they do it in a fast turnover, big establlishment but they seem to have this one sorted.

Pros: First off I couldn't book the room through the hotel. I was forced to book with third party online. My bathroom had flooded when I had taken a shower, due to the shower threshold. I had upgraded my room simply just looking for a king bed. The only room available was a sweet which had cost me 275.00 pounds. They only compensated me 50 pounds for a soak and wet bathroom that I had to mop up with all the towels in the room.

Pros: Relatively clean

Cons: I chose the hotel because of its supposedly superior pool and fitness room, but they closed right after I arrived. Why would an airport hotel close its facilities at night?

Pros: close to the airport for our departure home the next day cost means to make our own coffee and tea mini refrigerator nice sized bathroom

Cons: had to walk along way down a hallway to access an elevator to the 2nd floor and then had to walk back down another long hallway there was urine in the toilet in our "clean" hotel room and the TV was all ready on - it left us wondering if our room had really been cleaned no extra pillows or blankets

Pros: Value for money, the food at the restaurant was good although the options were very limited, good selection of beers.

Cons: Information about transport to and from the airport could be a lot clearer, was difficult to understand the shuttle timings. Some proper glasses in the room would be nice instead of paper cups. No tea/coffee in the room.

Pros: location excellent.

Cons: the hotel had gone cashless 3 days prior to our stay and had failed to inform us of this. breakfast was stated as served from 5:30am. by 7am it was still not out, except for a few stale croissants. staff very rude when complained about this.

Pros: Very Old fashion way.

Cons: Just a suggestion, weakly basis Please let the fresh air cross the hotel in order to get rid of old carpet smell

Pros: Good location

Cons: The bar and restaurant didn't seem to cater for large numbers arriving bar times advertised were in correct

Pros: Receptionist very helpful as I had problems checking in on line.

Cons: Unable to open the window which made the room very stuffy

Pros: Hotel room basic and tired but overall good

Pros: The price was great. There was a lot of staff.

Cons: The room was very small, the bed was VERY small. The television did not work. The thermostat did not work. There was no sheet on the bed.

A reasonably priced hotel close to heathrow airport. Clean and basic, smallish room which serves its purpose.

Pros: it is convenient for Heathrow,and the hotel hopper runs hourly,always on time.

Cons: Was not allowed to buy breakfast, my booking did not include it. I did manage to buy a coffee. At great expense. There are no porters to help with luggage especially help to my room No wheelchairs available.

Very dirty. Everything looked used and dirty. Would not recommend

The rooms were very basic and small with ‘one of everything’ - one towel each, one pillow etc. Also very dark - the shower room (I would have expected a four star to have a bath) was lit only by the vanity mirror and the shower/entry tile very slippery. The hot Breakfast was cold and had to go asking for cutlery, plates and juice.

Pros: The location

Cons: No phones in the rooms , no wash towels and some of the front desk staff did not know anything about the area

This is a very good value for money hotel to stay the day before my flight. It would be fine to stay here a few days. Nice comfortable room with lovely shower. Super choice for breakfast and nicely cooked food. It certainly gives you a good start to your day. Check in is very quick and warm friendly staff on hand to assist you. 10 minutes by bus to the airport. Definitely recommend...

I had the opportunity to pay for breakfast decided not to. Just had a coffee and a croissant which are available.

A great hotel near Heathrow with comfy bed, brilliant shower and excellent bar and snack restaurant. BUT beware of extortionate Uber costs if you're not able to take the hotel shuttle and the nearest tube station is a good 20 min walk away.

All staff is illegal immigrants from India. Place is as dirty as can be. No water, tasteless food

Generally ok but bed cleanliness need to be improved, seemed to have bites

The room is very small but clean and tidy. No toothbrush is provided. Breakfast is simple but OK. Overall it is a nice hotel with good value of money.

Pros: VERY PROFESSIONAL STAFF

Cons: ROOM WAS A LITTLE SMALL

Great location close to airport great for transit. Very friendly staff. Good breakfast

Pros: The environment is just perfect, staff are highly professional and the location suite my requirements.

Cons: Nope

Don’t ever book here it’s a complete mess especially in times of emergency or pandemic situation

Pros: The restaurant was reasonably priced and the wait staff were friendly.

Cons: The location is horrible. There is nothing within close walking distance aside from a bowling alley. The hotel lobby is nice but the remainder is run down. The AC in the room moaned and groaned all night and the beds were not comfortable.

Pros: Staff were all absolutely outstanding.

Pros: Friendly staff

Cons: Pillows hard

Pros: Functionality.

Pros: The rooms were very quiet. You could take free public transport to this hotel and walk about half a block.

Cons: Softer towels, soap not liquid soap, decaff. coffee. Good value doe money.

Pros: Great service, friendly staff.

Cons: Pillows were very hard.

Pros: Breakfast

Cons: Cramped room, outdated.

good for a short stay

Cons: Staff the restaurant room is not good service and in room is not water bottle

Cons: I reserved a room with two single beds and they gave me one with one double. There was a tour group of kids running around the halls all night with no chaperone intervention.

Pros: Great location,and muchly improved hotel.Staff were great.

Cons: Could only pay cash in the bar and restaurant,as computer system had gone down

Pros: We expected a cheap budget hotel, but were thrilled at the quality of the establishment, modern quality decor and better than many hotels of a superior nature. Very comfortable and well appointed rooms. Staff were very friendly and efficient, highly recommended.

Cons: nothing to be negative about. First class service.

Pros: Room was fantastically clean and comfortable. Great price. I wasn't expecting much for the money but it was a perfect economical stay.

Cons: the bathroom floor got a bit slippery as the shower sprayed the floor. Didn't like the soap that was supplied as it was too hard to squeeze out of the bottle.

Pros: Location

Pros: We asked for 2 rooms facing the airport and we got them on the 4th floor. Great view of the taxi way from the window. Rooms spacious and clean and very comfortable.

Cons: My mate struggled to sleep in his bed and we advised reception on checkout. We were not aware that you can request a softer bed.

Cons: Requested early morning call, never received as result had to rush to airport and very lucky not to miss flight, very stressful morning!

lovely cheap stay in London

Pros: The hotel lobby and room was very clean and modern. I liked how there was free local buses to and from the airport. When I had questions concerning the buses, one of the male staff was very courteous to explain the whole process to me.

Cons: One staff person was incredibly rude to my sister. This took place on 3/14/17 at around 1815 and she had blond hair. She told my sister she was helping someone else (my sister & the other guest approached her at the same time) and to "just go".

Pros: Near airport. Free public bus vicinance or cheap bus in the front. Nice room!

Cons: Check in after 2pm

Pros: Clean, comfortable, no-frills but none needed. All the amenities necessary for a good night's sleep: comfy bed, hot shower, tasty breakfast. The Hotel Hoppa bus was easy transport from the airport and back again.

Pros: This is a great hotel, we have stayed here the last three visits to London.

Cons: No

Pros: CLOSENESS TO AIRPORT /

Cons: i WAS HAPPY

Pros: Buses to and from the airport run often and drop you right at the hotel. And one of the best prices you'all find for a "nice" hotel.

Cons: Airport shuttle would be nice...but understandable for the price.

Pros: it was very much near London Heathrow that is why I stayed Also staff very helpful at very early morning breakfast could not fault them

Cons: Asked for an alarm call and booked it but didn't get it .

Pros: Clean, comfortable, staff were nice

Cons: Wish it had better access to the airport

Cons: Tiny rooms, feels like you're on a cheap cruise ship. You can hear the guests next door, upstairs and below. Need to sleep? Find another hotel

Pros: all of the above

Cons: getting there was expensive. We took an airport shuttle bus that took forever and only ran every 30 minutes. From the terminal to the hotel and back was $40 USD and it was only 2 miles away.

Pros: Clean, friendly staff, location, price

Cons: No, everything was as expected.

Pros: Close to the airport.

Cons: Tiny, cramped, gloomy rooms. Terrible shower. Breakfast buffet was out of almost everything.

Pros: The people were friendly and the hotel was nice and clean. The rooms are small, but I couldn't have cared less because I was just there to sleep.

Cons: The one thing that was difficult was getting to and from the hotel. From Heathrow I took the Hoppa and regretted it. It was too expensive and took forever. Use a cab. To get back there is a free bus that leaves just about a block from the hotel.

Pros: Location was good

Cons: No shuttle service to airport terminal, they suggested city bus. Paid extra to get taxi to/FTI. The airport. This increased cost by 20%.

Pros: The hotel is dirty

Pros: Cozy and comfortable bed

Cons: They don't offer you basic amenities like toothpaste like other hotels. You have to buy your own!

Pros: Location was great, clean and functional. Great value.

Cons: It was a 5 minute walk from Marriott coming on free 423 from terminal 5. Going back, free bus was only 2 minute walk.

Pros: Very comfortable bed Room desk pretty small and cramped Quiet hotel (mostly) Good buffet breakfast at an adequate price Best price of all airport hotels

Cons: Farthest from the airport, at the end of the free Heathrow bus zone Restaurant portions are small and the food pretty average for the price Slow wireless internet, more so at peak times

Pros: Easy check in and easy check out.

Cons: Staff wasn't as friendly as I was expecting.

Pros: Front desk staff were exceptional, wonderful and very friendly. They took their time to attend to customers. The environment was kept neat and friendly.

Cons: The only thing I did not like was the receiption given at your restaurant - it took them long time to attend to me and they failed to provide me required services that I paid for - I noticed that all people that came after me were seated on time and immediately given a basket of bread - I was not given any basket - I mensioned it to the cashier while paying - then trying to bring it to my room - which I let her know that it was too late for that. Please train your staff to be sensitive to all diverse groups that comes to your restaurant. Life is short - we are all equre in the present of God - our maker!

Pros: Everything was clean and welcoming. The staff was friendly and the room was nice. I was able to sleep well.

Cons: Bathroom was a little awkward but ok

Pros: Close to the airport but still farther than most on hotel row.

Cons: It's iBis so what do you expect. Some guy who worked there barged into our room and demanded that we unplug our things because he was turning off the electricity on the floor. He literally came into our hotel when we were in bed. They out us in the first floor do to the fact that there was construction on the 3rd floor. The toilet didn't work. The shiwer plugged up and wouldn't drain. We woke up at 5 in the morning to no power whatsoever. After my shower in a plugged up tub I was ready to leave.

Pros: Good location, easy parking, check in and check out.

Cons: I think all was good.

Pros: The service by the young lady at front desk to ensure my room was warm enough for my children & I. She was from czechoslovakia or lithuanian, she was very kind. It meant alot.

Pros: Lovely rooms which were very spacious and clean, great value for money and the staff were very helpful. We chose to use the long stay car park at the airport and not book through the hotel as we didn't want anyone driving our car but it was easy enough to do.

Place was dog rough, had loads of suspicious people in and out with packages!. Drunks in the hallway. Hotel itself is nice rooms are cute huge TV and stunning bathroom but they need to get the hotel less like a rave and more like a hotel

I totally support the need for social distancing and precautions fo Covid. But to have to wait half an hour in a line for a packet breakfast, served by one waiter who was totally over worked just showed a lack of organisation. Otherwise the reception and the room were excellent

Bought ticket for the shuttle back to the airport. Waited in front of the hotel. The bus entered the parking area and turned around then left without coming near the entrance of the hotel. When I bought the ticket it wasn't explained to me that I had to walk to where the bus entered the property. Went back to the check in counter to question the procedure. Handed a refund without an explanation. As the next shuttle was 40 minutes later I had to find an alternate means of getting back to the airport.

Cons: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

Pros: Spacious, clean and modern rooms.

Cons: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

Pros: The staff was top notch. They were all very friendly and made our stay quite enjoyable.