Hotels near London Heathrow Airport

Pros: It was so clean, modern and quiet. The staff went out of their way to be helpful and welcoming.

Cons: I wished that it was possible to open the windows.

Pros: Very comfortable bed, tasty breakfast. Everything else was very good!

Cons: Cashonly laundry service

Pros: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Pros: Friendly helpful staff. Comfortable beds. Good evening meals. Very handy for terminal 4

Cons: I have some mobility problems and couldn't get in bath to have a shower. Coffee not good

Pros: Price

Cons: Quadruple room too small , very squished

Pros: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Pros: Water was leaking from tub

Cons: N/a

Pros: The rooms are clean. The employees have great customer service.

Pros: This hotel is clean, modern, staffed with friendly, helpful people, and so easy to get to! A covered walkway takes you from Heathrow Airport straight to the hotel. The rooms are very reasonably priced. Will stay here again next time I come to London!

Cons: No, although the weather was mild when I checked in and I wish it were possible to open the windows, even slightly.

Pros: It was clean and the rooms were a lot bigger than what you see in pictures. So big thumbs up for not deceiving your customers. It’s really near the airport n tax refund so it’s very convenient.

Cons: The staffs at check in were not the friendliest bunch. Most of the check in process were self check in, but they still looked really unhappy.

Cons: Very nice and inexpensive hotel

Pros: The price

Cons: The beds were hard and the room was a wee bit noisy

Pros: Very comfortable bed with good quality pillows

Cons: Not applicable

Pros: Location excellent right next to T5.

Cons: Room furnishings and decoration shabby and tired. No easy chair which meant only way to watch tv was lying on bed - a bad back prevents me sitting on a bed. Bed linen and bedding not the quality I would expect from a 5* hotel. Bathroom shabby and in need of updating.

Pros: Very convenient for my long layover. Love the welcoming helpful staff and really comfortable chair in the room and bed.

Cons: No.

Pros: So good close to the terminal and so quite , just what we needed.

Cons: Nothing

Pros: it was so convenient to get into the hotel from the airport. Had a private bridge from Terminal 5.

Pros: Lovely room - they gave us a free upgrade. Seamless check in and check out process..

Pros: The room, the bed and the bathroom were all comfortable and to expectations.

Cons: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

Pros: Style, comfort, and ease of access to terminal.

Cons: Everything outstanding!

Pros: Had bar snack in the bar - very nice

Pros: Location to t5

Cons: You can no longer check in at hotel ba desk

Pros: Walking distance to T5. Good parking.

Cons: A bit soulless. Room service took over an hour.

Cons: Location

Pros: The convenience to airport

Cons: Could not find the pool despite following signs and the fitness center was in basement like dungeon. Did not appear safe.

Cons: Lots of walking to get to it.

Pros: Modern and all the comforts of America

Cons: Check in they tried to make us pay extra to check In early.

Pros: Great place

Cons: The fact there was no airport bus

Pros: Conceige Paul was amazing!!! He was sooo helpful when I had a problem with my flight. Went that extra mile, he made my stay worthwhile!!

Cons: You couldn’t get onto the hoopa bus to get to terminal 3

Pros: Straight off the plane and within 10 minutes stood in the hotel lobby, the room was supurb with a lovely comfortable bed, bathroom was fantastic with 2 options regards the shower, restaurant and breakfast had a great selection for any taste and I had a full english.

Cons: Nothing bad to say.

Pros: Location

Cons: It was what I expected.

Pros: Nothing

Cons: Prices were outrageous. £2.50 for a can of coke from the shop. Water in room £4 per small bottle. Spelling mistake on Dancer’s bar. One restaurant closed to us due to an event. We ended up eating in the onsite Chinese. Which was delicious and service amazing. Also barman with pesky blinders cap chose an amazing cocktail for me and gave me the story behind it ... Mind The Gap. But cheap fixtures and at nearly £200 per night, we should have stayed elsewhere. We even considered getting a taxi back to a hotel we enjoyed but what’s the point of spending another £20? In the morning, we were up and out ASAP and returned to Blu Radisson which offers so much more value for money. We left feeling truly ripped off.

Pros: location

Cons: no

Pros: Requested wake up call which did not come.

Cons: Staff not great

Pros: The staff were amazing

Pros: Immaculate, comfortable, friendly staff and ideal for Heathrow Terminal Four.

Cons: Nothing.

Pros: The hotel itself and the breakfast.

Cons: The stay was amazing and the staff was really friendly.

Pros: The staff, especially at the front dest are super friendly and helpful.

Cons: The gym could use a couple more pieces of equipment, and a little more space.

Pros: Ability for self service

Cons: The breakfast could be improved

Pros: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel

Cons: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag

Pros: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.

Pros: Great hotel & location to LHR. Staff were very helpful / friendly and accommodating. Clean and comfortable room. Would stay again when flying out of LHR.

Cons: N/A

Pros: The location, cleanliness, and the comfortable beds.

Cons: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.

Pros: It was ok

Cons: Staff - for a 4 star hotel I expect more politeness and manners You need a taxi to get to the airport which is only 1.5km

Pros: Great hotel... surprisingly quiet.

Pros: The staff are very good and friendly

Pros: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.

Cons: no

Pros: Location

Cons: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.

Pros: Always wonderfully stay at this hotel

Pros: It was confortable and I had a good night sleep if I remember well

Cons: The bus ride to Terminal 3

Pros: Lovely clean room everything you need for short stay , Good location , shuttle bus to terminals very easy to access

Cons: Lovely room , large bed but very uncomfortable

Pros: Staff were great. Buffet was good value and tasty.

Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Pros: Comfortable bed, clean room, great executive lounge.

Cons: No breakfast available during stay, room corridors smelt musty.

Pros: Proximity to Heathrow

Cons: No

Pros: Great location, close to airport and good views of airport and runway, Good breakfast.

Cons: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Pros: Bed was good

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Pros: Convenient airport hotel. The hotel provides shuttle service to airport. The reception staff also quite helpful

Cons: No

Pros: Excellent facilities,brilliant & helpful staff on reception.

Pros: Friendly staff, lovely rooms, use of executive club was well priced and a great bonus

Cons: Nothing

Pros: Nice beds.

Cons: No mini-refrigerator, no microwave. Nice little electric coffee pot, cups, saucers. No coffee to make with all that. Pretty sorry for the exorbitant rate we paid for the room. And no free airport shuttle. Won't be staying there again.

Pros: The staff and service and food was excellent

Cons: Found the room to hot

Pros: Member lounge and lobby

Cons: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Pros: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Cons: None

Pros: Location was good

Cons: TV stopped working. It was under some construction so there was noise. also we missed calculated our arrival day and wasn't allowed to change so paid for a day we weren't there

Pros: Location is close to the airport and very nice inside. Did not try the restaurant as there is a really nice pub just around the corner. Better value for the money and the food is good.

Cons: A la carte pricing for everything. Feel like they will nickel and dime you if you are not paying attention.

Pros: Swimming

Cons: Limited time

Pros: Proximity to Heathrow

Cons: Renovation noise

Pros: Il like the environnement the property very clean and the accommodation are nice

Cons: Lobby quiet

Pros: Very quiet and helpful

Pros: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Cons: Would have preferred a small fridge in the room instead of a tiller.

Pros: Lovely hot shower

Cons: I paid for a double room for myself an my partner, only to be told on arrival that I would have to have 2 single beds. Not a problem I thought, until i realized that the beds are in a fixed position and couldn't be moved. 2 nights sharing a single bed with my 6ft 5' partner was very uncomfortable to say the least. The room was freezing cold and the air condition unit was blowing out cold air for hours. It eventually warmed up but as a result of having it on for so long my partner and I both ended up with heavy colds....Not a great start to the New Year Staff were not at all helpful and really didn't seem to care!! Very disappointed for such a well rated Hotel.

Pros: Fabulous steak and Lobster Restaurant, great breakfast would highly recommend. Very good secure parking facilities.

Pros: Great service. Friendly staff.

Pros: Everything was great

Pros: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.

Cons: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.

Pros: Beautiful lobby, super nice staff, Awesome bar and both an Indian and steak and lobster restaurant at the hotel. Tons of outlets, including USB outlets for ease. Seems brand spanking new.

Cons: Nada

Pros: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Cons: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Pros: Gorgeous entry foyer

Cons: Room does not meet a 4 star level, in terms of quality, decor & size

Pros: Lovely hotel ideal for departing from Heathrow.

Cons: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Pros: Early check-in, friendly staff

Pros: The style and decor of the hotel is lovely. The staff is friendly and helpful and the restaurant has wonderful menu, delicious food. If I stay in London again, I likely to stay at the Blu Edwardian.

Cons: Our stay was just for the night, and there was a great deal of jet lag involved. The hotel has less available restaurants at latter hours unlike other airport hotels in other major cities.

Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.

Pros: Best location and other facilities. It doesn't need to get outside the airport for the flight arrive at night.

Cons: It's comfortable but difficult to climb up to bed. And there is no floor cloth in the bathroom.

Pros: Yotel had everything I needed for a 1 night stay. Was convenient and extremely good value for money. Overall I think Yotel is a brilliant concept and I really enjoyed the facilities.

Cons: The only thing I didn’t like was that there was no space where I could put my big suitcase.

Pros: Prime location at the airport. Small space, but clean and warm. Staff were excellent.

Pros: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

Cons: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

Pros: I didn't have breakfast, but the overall experience of being able to stay within the airport itself overnight is honestly life-changing, and I can't see why I wouldn't do it every time I have a layover from this point forward. It was everything I could hope for, a bed, a bathroom, a shower, and the staff even provided me with a charging adapter since I realized I left one at my previous destination!

Cons: The service at the very beginning was very overwhelming and dissatisfying. The member of staff was not very accommodating for someone who had never used the service before and went through all the buttons on the bed too fast, I didn't feel comfortable enough for him to repeat it, and I had to experiment myself to see what all of them did. Other than the first little bit, every other member of staff was exceptionally helpful!

Pros: It was compact and clean. I loved the lighting and felt it was very quiet. Thanks for not yoselling since my arrival time was so late

Cons: There was a strange smell sometimes. Maybe it was the flush system.

Pros: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.

Cons: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.

Pros: The hotel is in the airport terminal 4.

Pros: So convenient for an early flight.

Pros: Very convenient for next morning flight. Staff are very friendly and eager to help.

Cons: Extremely small and only adequate. Can be a little noisy at night.

Pros: Very comfortable, quiet and spacious. An ideal hotel for early morning flights the next day.

Cons: The paucity of towels wasn't good (for my wife who uses two to do her hair). The location, whilst very close to the airport, has a somewhat convoluted route to get in an out. Hotels a bit more distant are actually quicker in and out of the airport.

Pros: Staff were really helpful

Cons: Nothing

Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Cons: Nothing.

Pros: The room was perfect size & beds very comfortable. Close to Heathrow airport as well!

Cons: The cost of you wanted a taxi or bus from hotel to any of the terminals at Heathrow

Pros: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Cons: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Pros: The staff were so nice really friendly and helpful, this hotel is ideally situated for Heathrow, the rooms were cosy and warm and just perfect, would def stay again...

Cons: There was an awful draft in the bar and seating area this was caused by people going out to the smoking area the door didnt close fully by itself it's a big problem, we heard other guests also remarking about it, we changed seats a few times but it didnt matter where you sat, it was very cold and as you can imagine there are a lot of people going in and out for smoking.

Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Pros: Proximity to airport. Taxi and shuttle bus available for airport at same cost (£12). Flight board in Reception area. Clean and comfortable.

Cons: Not impressed with choice or standard of food, which was rather expensive.

Pros: Fab location near to Term 3. Room was perfect and very clean . Breakfast was good, large choice from full English to cereal and fruit. Would highly recommend this hotel .

Cons: Reception staff are not very helpful. I could not get into your under ground car park vehicle was to high. I had to park outside front of Hotel on double yellow lines with my disabled badge. Still charged £12.00 for the privilege. Was told by staff to park 300yrds away . Very poor.

Pros: Close to the airport With bus transportation

Pros: Nice atmosphere, clean and comfortable. Great restaurant menu. We loved it at this hotel and would recommend it.

Cons: Dark road leading into the hotel

Pros: Liked the convenience of location.

Cons: No heat and bathroom needs to be updated.

Pros: Walking distance to Hatton Cross station. Comfortable room.

Cons: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Pros: Great room, comfy bed, easy parking, close to the tube, excellent service

Pros: Amazing value for money and location.

Cons: Nothing

Cons: the bed is smaller than shown in picture

Pros: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Pros: Decent

Cons: Room too hot even with air con set to coolest and pillows too soft for my taste

Pros: Convenience

Pros: Location

Cons: Price of breakfast - expensive. Bar prices - expensive.

Pros: Nice staff at checkin and checkout

Cons: Room a bit too hot for me

Pros: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Cons: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Pros: Property was great and locality was amazing - was greeted by the concierge who bent over backwards to assist us throughout our time in the hotel

Cons: Price of the Chinese restaurant was exorbitant

Pros: Comfy stay, good location

Cons: Self known

Pros: Hotel was close to airport. Good when you have early morning flight.

Cons: Hotel doesn't have back up generator. We lost power for over an hour and the hotel stayed in total darkness.

Pros: Breakfast was extensive and great value. Everyone very efficient and friendly.

Cons: Nothing.

Pros: Close to airport

Cons: Offensive smell including cigarettes and stained beds and carpet.

Pros: Good food

Cons: Poor heating in the evening

Cons: We were charged twice. The company paid in advance and then I was advised erroniously on checking out that the booking payment card had been rejected, therefore they asked me to pay again on my personal card, which i reluctantly did. On checking our company found that we had indeed been charged twice, which is disappointing. Our accounts team had to spend some while to obtain a refund of the overcharge.

Pros: The hotel is close to the airport with easy to access hopper busses. The rooms are big and extremely comfortable. On sight restaurant and bar. Staff were very helpful and friendly.

Pros: Still extended my ihg spire elite upgrade and benefits even th

Pros: The hotel is all fine. Staff, room everything, good value for money. I have one complaint that brought the score down, but I will write it below in the hope that it will push Holiday Inn to do something about it.

Cons: Please can you put some pressure on the Hotel Hoppa service run by Hallmark Connections to improve their services? I have come to this HI a couple of times now and both times services that were due to run did not show up at all. Most people staying here are flying in and out of Heathrow and have planes to catch so it is really crucial that the buses run on schedule as they are not all that frequent. This time the bus was due at 7am, and it didn't show. The next one came at 725am but the knock on effect meant at all stops the bus got packed with people and bags and made me late for check in. Please provide your own hotel bus service or take up this complaint with the bus company otherwise I won't stay here again which is a shame because it is more than comfortable.

Pros: The proximity to the Heathrow Airport

Cons: We asked for a wake up call and did not receive one. Our initial room was dusty and not clean and we were then moved into another room. We had to request face towels two days.

Pros: We were upgraded to a spacious room and was very clean but it was not close to the airport.

Cons: About a 20 minutes drive from airport although it's on the route of the Hoppa

Pros: Liked the room and view from it.. Liked car rental office and bus to airport at hotel..

Cons: Had early flight , break fast was not Available ( had paid for room with breakky) They gave us a take away bag with dry food which was not very nice.. apart from that it was excellent..

Pros: Best value for money hotel in Heathrow area. Have used it many times and never been disappointed. Staff are excellent. It is a bit further out from the airport than many hotels, but the extra bus travel time is worth the inconvenience.

Pros: The assistance of your staff.Did not like being charged £9.00 for taxi to Terminal one as I thought £4.00 was figure mentioned by your staff.Patrick Madden.

Pros: Proximity to Heathrow airport. Quiet. Brilliant breakfast.

Pros: It was equiped with a very nice staff

Cons: no breakfast deal in a quite handsome amount of money

Cons: We requested non-smoking and breakfast, but it didn't arrange. We waited many time for check-in and check-out.

Pros: Plenty of facilities; restaurants, gym, spa and shop. However we chose the hotel for its locationa nd the shuttle service. Rooms were clean and comfortable.

Cons: Thought the internet was poorly priced, i.e. too expensive.

Pros: Very nice hotel, and served my purpose well as an overnight stay to be close to Heathrow for an early morning flight back to the States.Nice and quiet, even though it is so close to Heathrow.

Cons: Don't know who's fault, but when I arrived, hotel had no record of my reservation. a little scarey, as I was being dropped off by my parents, after a 5 hour drive from South Wales, before my flight the next day, back to the us. After probably 15 minutes,the receptionist made a new reservation,and all was well. The other thing that was not good, was that I did not get my 6am wake up call, which could've made for a bad situation, as I was catching a plane! Also, it was not easy to get to off the M4...got lost and ended up on the m25!!

Pros: $review.pros

Cons: Had to wait for check in, had no record of room with breakfast booked over the internet but found booking was in first name. good job I printer copy to show.

Pros: Clezan, mostly quite quiet, ideally located for Heathrow / m25

Cons: For the second time in succession it took nearly an hour to check in as the Active Hotels Booking had not been received by the hotel. Required phonce calls to Active Hotels to resolve. Not what you need at 7pm at night after a long flight etc etc.

Pros: $review.pros

Cons: Early check in after a long haul flight was not possible

Pros: Hotel staff generally good. Room ok, but sink drain a bit slow!

Cons: Hotel could not find my booking on the system at all - I.E. no record of the Active Hotels booking. So check-in took nearly 20 minutes whilst we sorted out a new booking.

Cons: Unhelpful staff. Rough bed linen

Pros: Location was good Close to Heathrow Free bus to the airport The staff were lovely

Cons: Nothing

Pros: Everything

Cons: Nothing

Pros: Breakfast was nice; decor was nice.

Cons: They could have had soap in the bathroom. The only soap was mounted on the wall in the shower.

Pros: Hotel was very close to Heathrow terminals 1, 2 & 3, meaning it was only a 10 minute (£15) taxi ride for 4 of us to terminal 2. Hotel rooms were quite small, even for an Ibis, with very little room around the bed. Facilities were clean and adequate. Hotel restaurant for dinner was very disappointing with all food tasting like it had been microwaved from a packet and there were no meal options for our vegan diner.

Cons: Close to Heathrow

Pros: The design is very interesting. The bar-staff were great. The room was comfortable and user-friendly; the bathroom was very clean and functional. The hotel is very convenient to LHR, with a quick bus-ride from just across the road. There is a very good convenience store right next door and a gas-station for those who are re-filling a rental car!

Cons: The only problem was check-in. A long line developed even though there were three people behind the desk: only one person was checking people in; it was not clear what the other two were doing. However, I forgot my key in the room and the service was great when I returned to the desk (a new person was at the desk and he seems to have got things under control).

Pros: The proximity to the airport parking we had booked was excellent

Cons: The room was VERY small and the bedding didn’t cover the bed!

Pros: Excellent for Heathrow n free bus to n from airport was brilliant.. Saving £20 each way on taxi n £6 on shuttles. Room nice n clean. Good breakfast included

Cons: Breakfast could have been better but OK as included in price. Bit noisy with planes taking off.

Pros: Staff were very helpful and friendly. Room was clean and nicely furnished.

Pros: Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.

Cons: Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.

Pros: Close to Airport and Free Airport bus.

Cons: Very plain.

Pros: Cleanliness

Cons: None

Pros: Facilities and room service where ok

Cons: Airport shuttle took forever, extremely rude driver!, and it’s not free, better take a taxi it’s a bit cheaper and a lot faster, towels had stains on them and the restaurant closed early and they only have like 3 options for room service, breakfast is extremely overpriced for the buffet menu 23 £ for some toast and fruit, o would recommend the Hilton garden located straight across the terminal 2 they have they’re own shuttle and it’s also much nicer.

Pros: Great location for coming/going to heathrow. You can easily hop on a bus to all terminals just a few minutes walk from the hotel for free. Otherwise they have a shuttle for a small fee you can arrange. The food at the hotel restaurant was great as well!

Cons: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

Pros: Very good hotel to stay over night or a number of nights. It looks new and fresh. Rooms very comfortable. The food was good with a lot of variety. Breakfast was excellent with delicious fresh fruit and cooked breakfast.

Cons: The only think was the soap/shampoo shower gel was not that good.

Pros: Spacious, clean and modern rooms.

Cons: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

Pros: Breakfast was great. Lots of choices. Receptionist helpful. Airport shuttle available. Room was much bigger than I expected

Cons: Nothing to complain.

Pros: The room is so confortable and very big. Shower is amazing!

Cons: No offense to anyone but every single staff smelled really bad

Pros: It's a beautiful hotel and the staff is very courteous. Food is okay but rest is all good. I highly recommend this hotel and decided that from now on I would always stay here.

Cons: The carpet is not very clean and a little bit of bathroom accessories would help. Only one suggestion use cloth softener so the towels are bit softer on skin.

Pros: The staff was top notch. They were all very friendly and made our stay quite enjoyable.

Pros: Big comfortable bed. Hardly any airport noise so great nights sleep.

Pros: close to heathrow airport and public transportation. Very quiet. Very nice room.

Cons: Nothing.

Pros: The breakfast was good and plenty of glutenfree options.

Cons: The heating system didn't work and it was very cold inside the room. I have to sleep with extra clothes. When I spoke in the morning with the receptionist, it didn't pay too much attention. I felt not appreciated at all.

Pros: Large room with good facilities

Cons: Very busy bar area with a large conference group so struggled to get a vacant table to get a snack . Noisy Room decor a little tired

Pros: Breakfast was excellent - a great selection! Good value for money

Pros: Every thing

Cons: Nothing to mention

Pros: It was nice being so close to Heathrow in a quiet and comfortable hiding location. Very clean Very friendly and helpful staff The pool, sauna, and gym were nice - better than many similar hotels

Cons: Expensive for the level of investment this hotel has recently had. Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals. The facilities feel like they were last updates in the 1970s.

Pros: Staff was excellent; restaurant good; location great

Cons: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service

Pros: Very convenient location and the shuttle from and to the airport.Room was clean, specious,had nice view of the airport.Staff was great. Very nice breakfast.

Cons: I just noticed that I was charged twice for the room and I am working to resolve this, but I am sure it will be fixed soon.

Pros: easy to find and nicely appointed

Cons: the in-house restaurant was a bit expensive, but quality and service good. Car Parking not easy, but patience counts

Pros: Felt more 2 star than 4 star. Old rooms. No matress protector broken shower

Cons: Old rooms. Broken shower no matress protector.

Pros: Location and shuttle availability

Cons: No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs