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London hotels near Westminster Abbey
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Best London hotels near Westminster Abbey
Located in London City Centre, this luxury hotel is steps away from The Strand and Lyceum Theatre. Covent Garden Market and Aldwych Theatre are also within 5 minutes. Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 9.4 Excellent
Based on 1,447 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
Excellent
10.0
Pros: Spectacular in every way
Cons: Not being able to stay longer
This family-friendly London hotel is located in the historical district, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Wigmore Hall and Selfridges are also within 15 minutes. Oxford Circus Underground Station is only a 4-minute walk and Great Portland Street Underground Station is 9 minutes.
Overall 9.3 Excellent
Based on 2,598 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.3
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
Excellent
10.0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
Excellent
9.7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Excellent
8.8
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
Good
6.0
Pros: pool
Cons: tiny rooms even with upgrade weird hotel layout
This family-friendly London hotel is located in the entertainment district, within a 10-minute walk of Piccadilly Circus and Buckingham Palace. Hyde Park and The British Museum are also within 1 mi (2 km). Green Park Underground Station is only a 2-minute walk and Piccadilly Circus Underground Station is 7 minutes.
Overall 9.3 Excellent
Based on 858 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.
Good
6.5
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
9.7
Pros: Everything
Cons: Being in a smoking floor
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.
Overall 9.1 Excellent
Based on 3,536 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Pros: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons: Bar was quite expensive, but was to be expected
Excellent
9.4
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons: There wasn't anything not to like.
Located in London City Centre, this luxury hotel is within a 10-minute walk of Tate Modern, Globe Theatre and Borough Market. The Shard and Tower of London are also within 2 mi (3 km). Southwark Underground Station is 5 minutes by foot and London Waterloo East Station is 9 minutes.
Overall 9.0 Excellent
Based on 2,628 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: Tvs broken Wifi terrible
Excellent
10.0
Pros: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.
Located in London City Centre, this luxury hotel is within a 15-minute walk of Tate Modern and London Eye. The Shard and Big Ben are also within 1 mi (2 km). Southwark Underground Station is 8 minutes by foot and Blackfriars Underground Station is 8 minutes.
Overall 8.9 Excellent
Based on 4,351 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.
Excellent
10.0
Pros: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!
Excellent
9.7
Pros: Very modern, great location and friendly staff. Room size was pretty good as well.
Excellent
10.0
Pros: Great location. The staff was extremely helpful. Had an amazing time.
Excellent
10.0
Pros: Great location, beautiful hotel with a friendly staff
Excellent
10.0
Pros: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.
Excellent
10.0
Pros: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.
Cons: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.
Located in London City Centre, this spa hotel is within a 10-minute walk of Buckingham Palace and Westminster Abbey. Big Ben and Hyde Park are also within 1 mi (2 km). St. James's Park Underground Station is only a 3-minute walk and Victoria Underground Station is 7 minutes.
Overall 8.9 Excellent
Based on 4,090 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: Bedding Staff Room Service Towel warmers Restaurant Concierge
Cons: The service in the bar was a bit slow. The gym was small - but well appointed
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.
Excellent
9.4
Pros: Beautiful! architecture,colours and style. You are made to fill very special when visiting.
Excellent
10.0
Pros: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.
Cons: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.
Excellent
9.7
Pros: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.
Cons: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
Excellent
9.4
Pros: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.
Cons: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.
Good
6.2
Pros: Wonderful location.
Cons: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.
Excellent
9.1
Pros: The beds were comfortable and the breakfast was sumptuous
Cons: The rooms were bit small
Excellent
10.0
Pros: location, ambiance, service
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
Excellent
9.6
Pros: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value
Excellent
9.3
Pros: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable
Located in London City Centre, this eco-friendly hotel is steps away from Southbank Centre Book Market and Florence Nightingale Museum. St. Thomas' Hospital and Sea Life London Aquarium are also within 5 minutes. Waterloo Underground Station is only a 4-minute walk and Lambeth North Underground Station is 6 minutes.
Overall 8.5 Excellent
Based on 20,620 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.
Excellent
10.0
Excellent
8.8
Pros: Room were lovely Staff efficient and friendly Lovely hotel
Cons: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.
Excellent
8.5
Okay
5.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Rooms were superb. Service was excellent.
Excellent
10.0
Excellent
9.1
Pros: The staff were extra friendly.
Cons: The spa is closed on weekends.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Pros: It was just average to us. Nothing impressive.
Cons: It was again, fine. Nothing terrible either.
Excellent
10.0
Good
7.7
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
Mediocre
3.7
Pros: We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!!
Cons: As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
Excellent
10.0
Pros: The location of the hotel is excellent, right in the center of London, walking distance to the London Eye, Westminster Abbey and Big Ben of Parliament building.
Cons: We really loved the breakfast.
Excellent
10.0
Pros: Great location
Excellent
9.7
Pros: Location was great, and they upgraded us up when we got there. Room was very spacious & clean. In addition, they had gluten free breakfast options.
Cons: Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)
Excellent
9.7
Pros: The hotel was exactly as I thought it would be based on all the excellent reviews written online. It is located close to all the tourist attractions and the subway is nearby to take you to wherever your heart desires. There is good food and entertainment at the hotel if you want to stay in. So go ahead...book this hotel...you won't be disappointed!
Mediocre
3.7
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
Excellent
9.4
Pros: The location was superb. Rooms were comfortable. pricing was very fair
Cons: bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.
Excellent
10.0
Pros: Quiet, clean, reliable, great location
Cons: A bit expensive
Excellent
10.0
Pros: Situation plus we were at an Indian wedding in the hotel
Excellent
10.0
Pros: Friendly,nice rooms, great location,
Cons: Music at the bar finished to early
Excellent
9.6
Pros: Location and view was the best! All the staff were friendly and helpful.
Excellent
8.0
Cons: That the coffee maker in our room didn't work.
Excellent
10.0
Pros: Bathtub was awesome. They had outlets for US plugs too.
Excellent
9.7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
Excellent
10.0
Pros: This hotel was centrally located in London with many sites near by as well as the subway station for traveling within the city. The safe were very friendly and the restaurants served great food.
Cons: Nothing. It was amazing.
Excellent
10.0
Pros: Yes
Excellent
9.4
Pros: Great location.
Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
Excellent
10.0
Pros: Breakfasts were fantastic and location was excellent!
Okay
4.0
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
The Z Hotel Piccadilly is in Westminster and is within a two minute walk to the Her Majesty's Theatre and the Prince of Wales Theatre. It is situated in the area's vibrant nightlife district, which is only a few minutes walk from the National Gallery, Trafalgar Square and Piccadilly Circus. The hotel provides an around the clock reception, as well as a concierge and free Wi-Fi. For added convenience, it offers a lift and luggage storage. All rooms are air conditioned and equipped with a coffee maker, cable/satellite channels and a flat-screen TV. They each include heating, an in-room closet and a private bathroom. The Z Hotel Piccadilly offers a convenient in-house café where guests can have a meal before heading out to discover the region. The Z Hotel Piccadilly is ideally located for sightseeing in London, with Canada House just a stone's throw away. London Heathrow Airport is a 35-minute drive away.
Overall 8.5 Excellent
Based on 6,249 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Very good location, compact rooms but everything you need
Cons: Some people may not like the size of the rooms, but I was ok with it
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
8.6
Pros: The location was excellent. The design and materials of the room are modern and quality. It was very clean and there was a clear focus on quality. The towels were as soft and huge as any hotel I've been in. the TV was huge relative to the size of the room. The bathroom fixtures were all very nice and the toiletries were also nice. If you are willing to trade a lot of space for a lower price (well, lower price for London) then this can be a value. It's also good if you plan not to spend much time in the hotel as it's comfortable for sleeping.
Cons: The reason the rooms are affordable is because the rooms are tiny. Seriously tiny...as in your bed spans the whole distance of a wall. There is no closet at all, and unless you get one of the larger rooms you'll have to put your luggage on the floor as there are no luggage racks. That's a bitt of a challenge because the "floor" is really the walkway from the bed area to the bathroom so you'll be walking around your own luggage. If you are a business traveler and need desk space it's very limited or absent. I had one room with a very small desk and another where I had to use the nightstand as a desk. The rooms are relatively dark even if the windows are open because they open to a narrow light well/courtyard. Perhaps there is more light on higher floor levels.
Excellent
10.0
Pros: Extremely tidy, practical, and functional. The staff bend over backwards to help with any little thing. The location can’t be beat — I walked to the British Museum in under half an hour, and just around the corner to Her Majest’s Theatre for Phantom. My room was quiet and windowless but I’m fine with small spaces; if you’re not traveling alone, you may feel cramped.
Cons: There wasn’t a thing I didn’t like about this hotel. When I return to London I’ll book it again.
Excellent
9.7
Pros: Awesome hotel in the cut of the busy Times Square area of London. Easy to get to by train from the airport as you just take it to Picadilly Circus station and walk 5 mins. Near all of the action and nightclubs. Clean. Great free wine and cheese happy hour. Wonderful gem of a hotel.
Cons: Rooms are fairly small which didn't bother me as I am a single small female traveling alone but its not suited for couples or bringing children. Its a closet sized room.
Excellent
9.7
Pros: Beds were very comfortable The 48" flat screen TV was a nice touch The design was nice Definitely a place to stay for short business travel or vacation, given the good location in Piccadilly. The complimentary wine n cheese every evening was nice and my group enjoyed it Located close to many many tourists spots, most with in walking distance or short bus ride. Staff was excellent and very attentive
Cons: There is only one small lift and often crowded, therefore had to wait for it to come back down empty or you just took the stairs, a minor complaint, but would better if they had two lifts.
Okay
5.4
Pros: Even in London way too much money for way to little space.
Mediocre
3.7
Pros: location
Cons: tiny windowless unventilated basement room. A/C advertised but no actual air conditioning despite repeated requests for a fix and promises of remedy non fluent English speaking staff responsive but ineffectual staff
Mediocre
3.7
Pros: This is a no-frills property that trades off services for location. Smallest room I have ever stayed in over 30 years, 100+ properties and 5000 nights. The double room was 10x10 (feet) with no phone or closet. No laundry or room service Wake up service is a knock on the door. NOT FOR BUSINESS USE
Good
7.7
Cons: Very small bed if you are 6 foot 2. Noisy air con unit ruined my sleep, which may have affected my view of the hotel. Otherwise very clean and everything you need. Just too small for a tall person.
Okay
5.7
Pros: The location was great and the first time I stayed the hotel was cleaner. The room is really basic but bed was comfortable. I would never stay here with a second person. The room is good for 1.
Cons: The have a small check in desk in the middle of the cafe which was crowded when I arrived. I have had to wait for longer than 10 minutes to check in and check out. They seem a little disorganized at the front and could use a proper reception area.
Excellent
9.4
Pros: The staff was great, especially Henri & Theo. The staff always went above and beyond to assist us! Location also was amazing; right next to Picadilly Circus, Trafalgar Sq, Leicester Sq, close to Parliament Sq, and Buckingham Palace.. Very centrally located
Cons: The rooms were very small, but it worked out really well for us since we were there only for 3 days. Didn't bother us at all.
Good
6.2
Pros: Great location. Wine and cheese hour was a nice bonus
Cons: TINY room. Barely enough room to move about. Shower head kept moving, it was like showering with a moving sprinkler. Water got into the room as a result because it was so small. The photos are misleading!!
Excellent
8.8
Pros: Perfect location; close to most things, and close to transportation for sights further out. Clean rooms and accommodating staff.
Cons: Rooms are so small you will laugh. If you are traveling with someone else, you should be lovers. If you aren't, you will be by the end.
Excellent
10.0
Pros: It's not a room. It's a pad. But it's ok. The location is awesome.
Located in London City Centre, this luxury hotel is within a 10-minute walk of National Gallery, Churchill War Rooms and London Eye. Westminster Abbey and Houses of Parliament are also within 10 minutes. Embankment Station and Charing Cross Underground Station are within a 5-minute walk.
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Overall 8.5 Excellent
Based on 3,368 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
Excellent
9.7
Good
7.7
Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Cons: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
Good
7.9
We had an issue with the A/C in the first room on the first night and the hotel moved us to another room and everything was in order there. We only had the included minibar fully stocked once during the 6-night stay and only after mentioning it to the front desk. The minibar was restocked with drinks one more time but the food items were not restocked. Not sure if the hotel only includes one restocking or if it was supposed to be restocked daily. This was included with the rate we paid, I think it was the 'deluxe' package. It's a great hotel but I would say it is more of a 4+ star hotel. It seems the A/C units need updating or repair, the faucets in the bathroom are worn from cleaning so much and our spout was loose, the wood top near the tea-making facilities was warped from prior water damage. We have stayed here 5 or 6 times now over the past few years and the TV in the bathroom has never worked, but we don't use it so it's never been a deal-breaker. It is hit or miss if you get a room with working heated towel racks and/or heated bathroom floors. We love the location, the lobby, the staff, the bar, the breakfast, the courtyard/gardens, etc. It's one of our go-to hotels to stay at when we can afford it. You won't be disappointed if you do stay here. Just make sure to mention any issues with the staff and they will do their best to get it taken care of.
Excellent
9.6
Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
Cons: Nothing.
Excellent
8.5
Pros: Good service Great location
Cons: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
Excellent
10.0
Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Excellent
9.7
Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Cons: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
Excellent
9.7
Cons: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
Excellent
10.0
Pros: Service and staff were exceptional. Made us feel special and very welcome.
Excellent
10.0
Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.
Cons: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
Excellent
10.0
Pros: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Cons: Nothing, all was perfect!
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of St. Thomas' Hospital and Houses of Parliament. London Dungeon and Westminster Abbey are also within 1 mile (2 km). Vauxhall Station is 8 minutes by foot and Lambeth North Underground Station is 16 minutes.
Overall 8.4 Excellent
Based on 9,355 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Okay
4.8
Excellent
9.4
Excellent
10.0
Pros: The Park Plaza Riverbank London is perfectly situated, particularly if you will rely on public transportation to get around London. The hotel is a short walk to the Vauxhall Station, which includes access to National Rail, bus, and the underground (Victoria line). The hotel was clean, comfortable, and very modern. There were illuminated controls on each side of the bed for the lights, plus an electronic method for lighting up a "privacy" or "please clean the room" sign outside the door. The bathroom included both a tub and a (very small, but well-appointed) walk-in shower (which did not leak). The price was excellent for a London hotel. We did not use the restaurant or other facilities at the hotel, so we cannot comment on them.
Excellent
9.7
Okay
5.7
Pros: excellent check in and check out by staff
Cons: dirty hallways, staff forgetting out tea or coffee each morning at breakfast
Excellent
8.2
Cons: Due to front renovation no proper sign boards kept. Found it difficult to reach on the first day.
Excellent
10.0
Pros: Staff was great. Suki at the front desk really helped with my room upgrade.
Excellent
10.0
Pros: Amazing experience, location, overly accommodating staff, and clean, refined decor. The restaurant and sushi were outstanding as well!
Cons: Nothing.
Good
7.1
Pros: The location was great, just outside of the busy city area yet walking distance to most everything. Beds were comfy and breakfast was good.
Cons: Room was slightly dirty. Front desk staff could be more pleasant. Professionalism: overheard 2 staff disagreeing about something in plain sight.
Excellent
8.2
Pros: localization and room view (river)
Cons: cleansing is very poor
Situated less than a 10-minute walk from Blackfriars Station, The Z Hotel City provides guests with an ideal base when visiting London. A short stroll from Chancery Lane, it provides comfortable rooms equipped with a flat-screen TV, a private bathroom and a coffee maker. The hotel has recently been refurbished and offers a 24-hour reception, a concierge and free Wi-Fi. In addition, the multilingual staff are available to offer local information. After a day of discovering the nearby area, guests can unwind in the comfort of their air conditioned rooms. They are also fitted with a shower, cable/satellite channels and a hair dryer. Those staying at The Z Hotel City can relax at the on-site bar, conveniently situated for socialising in the evening. There is a range of breakfast options on offer every morning. London's attractions, including King's College London, are within easy walking distance of the hotel. Guests can also easily visit London School of Economics.
Overall 8.3 Excellent
Based on 5,352 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Cons: The pictures of the rooms are deceiving.
Okay
4.5
Pros: Great cafe
Cons: Insanely small room with AC that barely worked.
Excellent
10.0
Pros: Staff was fantastic!
Excellent
8.0
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Cons: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.
Excellent
10.0
Pros: Loved the location and the rooms were very nice, seemed brand new. Nice having a private shower for the small size, but overall felt very cozy.
Cons: Nothing really
Excellent
10.0
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Charing Cross Underground Station is 5 minutes by foot and Covent Garden Underground Station is 5 minutes.
Overall 8.3 Excellent
Based on 4,291 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in London City Centre, this hostel is within a 15-minute walk of St. Thomas' Hospital, Westminster Bridge and London Dungeon. London Eye and Big Ben are also within 15 minutes. Lambeth North Underground Station is only a 4-minute walk and Waterloo Underground Station is 12 minutes.
Overall 8.1 Excellent
Based on 1,326 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.6
Pros: The location of the hostel was great! My first night there, I walked into town to see the London Eye, Parliament/Big Ben, and Westminster Abbey. Then, I walked back. Round trip: 1 h, 30 mins. The hostel is also close to a Tube station, so getting anywhere is a breeze. Staff were friendly, price was good, and there was a good mix of travellers.
Cons: Close to a major road, so you get a lot of noise :( Only two showers and two toilets between approx. 25 people. I'm actually quite surprised it wasn't too much of an issue. Bathrooms could have been a bit cleaner.
Located in Southwark, this hostel is within 2 miles (3 km) of St. Thomas' Hospital, Borough Market and The Shard. Tate Modern and Westminster Bridge are also within 2 miles (3 km). London Elephant and Castle Station is only a 5-minute walk and Elephant & Castle Station is 8 minutes.
Overall 8.0 Excellent
Based on 3,704 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Pros: The staff was helpful. Facilities were fresh looking and nice albeit the showers were a bit tight. This is hostel living with 8 in a room on bunks.
Cons: Rooms were very warm despite opening the windows and it being cool in the evenings.
Excellent
10.0
Located in London City Centre, this luxury hotel is within 1 mi (2 km) of St. Paul's Cathedral and Tower of London. London Eye and Tower Bridge are also within 2 mi (3 km). Blackfriars Underground Station and St. Paul's Underground Station are within a 5-minute walk.
Overall 7.9 Good
Based on 6,520 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Excellent
10.0
Excellent
8.5
Pros: Location and Spa
Cons: A little tired in places
Good
6.8
Pros: Excellent location
Cons: Poor staffing - especially in restaurant. Concierge was very good/helpful.
Okay
5.7
Pros: The location was good and very close proximity to St Paul’s cathedral.
Cons: Service at the restaurant was poor. I visited four separate occasions and all were poor.
Mediocre
2.0
Cons: Badly managed hotel
Excellent
10.0
Pros: Everything about Grange St. Paul's contributes to a premium hospitality experience. Wouldn't hesitate to recommend or stay there again and again.
Excellent
8.0
Pros: Great facilities and location - truly 4 to 5 star. Staff are not outstanding but try to be helpful. Skip the breakfast - a rip off , go to Starbucks instead. easy access to tube and major sights. Great gym !
Excellent
10.0
Pros: Quality Suites, Good Food, Fitness Center, Location
Cons: Minor Issue at reception with breakfast not being delivered because the breakfast card was not picked up from the door, which I did not mind.
Located in London City Centre, this hotel is within a 5-minute walk of Oxford Street and The British Museum. Russell Square and Palace Theatre London are also within 10 minutes. Tottenham Court Road Underground Station is only a 3-minute walk and Goodge Street Underground Station is 6 minutes.
Overall 7.7 Good
Based on 12,144 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Pros: Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Cons: Room was small, perfect for travelling as only really in the room to sleep. Was disappointed that the pool was shut for renovations while I was staying as I wasn't aware of this when booking.
Excellent
8.2
Excellent
8.2
Excellent
8.3
Excellent
8.0
Excellent
8.0
Excellent
8.0
Mediocre
3.4
Pros: We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
Cons: However we were never informed that there was to be building works happening throughout February. This resulted in there being no room for a reception desk and little to do in the hotel as everything was cordened off. As for the rooms, they were small and dated, they also didn't have much of a blind for the windows. As there has been a neon lit build finished across the street from the hotel, the room was lit up all night. To add to this there was a false fire alarm at 4am in the morning which no one came to inform us about but we could barely hear it from our room. The shower cubicle was really small with a really powerful shower that wasn't pleasant and to top everything we had a cockroach crawl into our room just before our departure that resided under our bed. All in all multiple things went wrong with our stay and I wouldn't recommend.
Excellent
8.8
Excellent
10.0
Good
7.7
Okay
4.5
Pros: Location and cleanliness are the only positives about my stay.
Cons: Poorly operating lifts. Bathroom so small. TV inoperable. WiFi requires £5 payment daily by purchasing a code from a vending machine. Long lines at check in. Long line at luggage check/collection. Never again!
Excellent
10.0
Pros: we had a great visit. The staff was impeccably polite and helpful.
Cons: the elevator situation was pretty bad. I don't know if some of the lifts weren't functioning or what, but we ended up taking the stairs most of the time
Good
6.0
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge Breakfast is very good Rooms are unlike in the pictures The hotel needs a lot of updates
Good
6.2
Pros: Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh. The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast. Concierge staff was very helpful
Excellent
8.2
Pros: Clean room, location
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
Okay
4.0
Pros: The location was the only positive.
Cons: The room was about the size of a closet, and everything smelled.
Excellent
9.4
Pros: Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
Cons: The hotel lifts were very slow and 2 was not working at all , also there was work being done for the new reception area ! As I have sciatica very bad , It was very difficult using the stairs and temporary steps the hotel put in place !
Located in London City Centre, this hostel is within a 15-minute walk of Russell Square, The British Museum and University College London. Oxford Street and Aldwych Theatre are also within 1 mile (2 km). Russell Square Underground Station is only a 4-minute walk and King's Cross St. Pancras Underground Station is 8 minutes.
Overall 7.4 Good
Based on 5,357 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.6
Pros: The atmosphere was amazing, the common areas were decorated impeccably, the staff were genuinely friendly, and the ground floor had enough chill out/get rowdy/eat food areas that a) you could always find a space suitable for your mood, and b) the rooms stayed quiet and peaceful. Also, the number of outlets was astounding, and the WiFi excellent, even though my room was on the fifth floor.
Cons: The toilets were backed up a few times. It was always fixed quickly, but the frequency of blockages was a little concerning.
Excellent
8.5
Excellent
10.0
Good
7.1
Excellent
8.0
Excellent
10.0
Pros: Clean with very friendly and helpful staff.
Cons: Location and price.
Excellent
8.0
Pros: Location was great, café downstairs was fine.
Cons: It was loud, hard to get sleep at night. I could hear my neighbors through the walls and when the doors shut it is really loud and echoes down the hallway.
Excellent
8.0
Pros: It was all clean, the staff is nice and there is a good mood there
Cons: They didn't provide padlock for luggage lockers
Excellent
9.1
Pros: The hostel was very clean. The bathrooms were cleaned every few hours. There was a nice mix of travelers,young and old,people travelling in groups and lone travelers. There were also young families and babies. Lots of people ,lots of activity. At night ,there was added security in the building. I was very happy with the Generator Hostel.
Cons: The mornings were rough .You had to time it right to get a sink in the bathroom. Everyone seemed to need the showers at the same time. You just have to try to avoid the busy times.
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