Las Vegas Hotels

All staff from the check in ppl to the maid staff, very friendly and helpful.

Price of ordinary food in the "Coffee Shop" $$$$ way too much when it's not anything out of the ordinary, I paid $50 for breakfast for two. We had eggs and hashbrowns

Great customer service by all the staff. Very prompt and polite.

I'm not a smoker. So they still have a smoking casino, which I think most places still have. One of the few things I didn't like.

The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!

Swimming facilities, night swimming, restaurants, walking. Suite was huge!

My pool lounge chair was broken.

We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas

beautiful, clean

too expensive. no perks.

I like the hotel, with the room, casino, shops, and all the actives

N/A

Room was clean and quiet, a big plus.

Smoking in the casino, I have smoke related asthma and this was trigged by the smoke, and made me unwell, didn't realise the casino was smoking!

Room was dirty and felt old. Didn't feel nice.

Immediately requested hangers and a replacement lamp (plug was cut off of the end of the cord) Reasonable response to hangers. Had to call 3 consecutive days before the lamp was replaced.

The room was decent, with a comfortable bed. It was cheap at $50 ($80 total, gotta love the $20 "entertainment fee" the casino hotels get to charge.

The hotel/casino is located in one of the hoods on Las Vegas, and that is not made apparent when reserving the room. It is surrounded by homeless people and by-the-hour hotels as you pull up. For something as iconic as this building, we could not believe the condition of the surrounding area. This led to some very interesting clientele. Multiple times I was approached by coked-out looking people asking how long I was staying and whether I wanted to "party", inferring that they could supply me with drugs if desired. The staff were friendly, but most of them obviously only worked here because they did not have the intelligence to work at other casinos. I had to correct them on payouts multiple times, and they just acted like it was completely normal. For beds, we got two queens, and one of the comforters had a stain on it so we slept on the other bed. The shower towels had rust stains on them, so we had to pick and choose which we used.

If you are only going to do one thing at this hotel, then do the sky jump, do it at night under the lights and it is an amazing experience, such a rush and a thrill!

No coffee in room, no mini fridge. Internet was "iffy".

Noisy neighbors

Shopping, food and location.

For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.

Lovely room with view of the pool. Staff goes out of their way to be helpful

I would have liked a refrigerator in the room besides the mini bar.

The comfortable room, helpful staff, the late night availability of food and above all the "GRAND" the 'Beatles' show. Will surely come to stay here again on our next trip.

Only the bathroom!!!

Very luxurious, huge casino, welcoming staff. Fountains are a great attraction especially at night.

We had problem to check in. Hotel didn't receive reservations from Kayak/Amoma. Took two hours and dozen phone calls to finally chek in. The pool area was great except there almost no sunshade umbrellas which are a must in Vegas sun.

The manners of all the staff we spoke with as remarkably polite, helpful and respectful. Beautiful hotel, loved the big spaces and the art in the rooms, the piano player in the lobby, the flowers, the amazing massage I had in my room, the quick and helpful response by reception and how delightful all the receptionists were. Perfect location and amazing view to the fountain. Got amazing cosmetics by a promoter who was there for the plastic surgery conference.

A can of hot chocolate is $15-$23. C'mon people, it would come on a golden platter brought by a stripper for that amount. Everything else was perfect.

NY NY theme

Lack of tea/coffee making facilities limited tv channels Lack of restaurants/cafes serving meals on crockery rather than plastic plates.

Got a room on a high floor and the location was perfect.

Overall bad customer service. The shower was not working. Alarm clock was not working. Front desk manager didn't give a damn. Hotel was fully booked so obviously they wouldn't care ... The room was old and shabby ... no bottled water in the room, no hot water kettle, no tea/coffee in the room. Would not stay here again for sure. There are many 4 star hotels on the strip that over way better service and value for money.

It was off the strip. More quite and relaxing

Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas.

Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.

Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.

Beautiful and well kept.

Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.

Location is great, restaurant selection, Axis theater, front desk staff was efficient.

Fitness center had old, broken equipment. Rooms need to be updated, elevators were incredibly slow.

The service is great.

Easy to have breakfast in am without a crowd

The resort charge

I like the room were spacious. The staffs were very friendly. I would definitely staying here again. And would recommend to friends.

What I don't like the hotel is off the street. But not too bad.

Beds were comfortable, food was good at Buffett.decent size rooms. All day Buffett was a good option too. Pool area good if you all pools were open .staff were quite friendly.

Didn't like the timeshare ticket people approaching us every time we walked through the casino. Would have preferred the larger pool to be open rather than one small family pool and adult pool as it got extremely busy. Jacuzzis were full of small children mostly unsupervised by their parents it was a like a creche in there .Would have liked to be told about the interconnecting doors before getting our room As it was a noisy week.

Staff were friendly, entertainment was enjoyable and the hotel was in a great location>

The rooms were very basic, no kettle or fridge available for drinks in the room.

Nice, but not 5 stars

Room amenities were excellent, the integrated technology made it an exciting new experience. The bed was extremely comfortable and the bathroom layout was also superb.

The floor in the bathroom wasn't not clean to the 5 Star level. My wife drop her earring and I ran my hand across the floor to retrieve it and it came up completely covered in dirt and dust, would not expect this form a 5 Star rated resort.

Location and Resturants

Resort fees are high then you get hit with parking.

We loved where Monte Carlo was on the strip, almost in the middle which was quite nice. Downstairs was great, the slots, their food court, their restaurants (they seemed great! We didn't have a chance to try any out however).

You can't bring food or other drinks (like Powerade, or a bag of chips) into the pool area... Maybe it's the same elsewhere but it's a little irritating especially if you want to save money on buying their food.. The room didn't have a mini fridge so we couldn't buy drinks from cvs and keep them cold.

We did an "upgrade". When we got to our suite, it didn't really seem like an upgrade. The room themselves need to be upgraded.

the shower tile was all green like it was covered in algae

I've got an excellent deal on the hotel ! Really liked the location and the free self-parking ! I've also enjoyed the cabaret program.

I couldn't manage the air-conditioning in my room. Also the self-parking open space was not available to all guests due to some convention or something.

It is a decent place for family stay,unlike some sleazy hotels and well priced.

Curtains did not work properly. Room wasnt ready at Check In 3:00 PM and we had smelly pillows.

The room was simply awesome

Location

Over priced meals and drinks with Sub par customer service. The resort charges are excessive.

Loved the room. The price was great and easy axcess to things on the strip

Pool closes too early

The location is great. The bed was very good. Nice room.

Slippery shower floor.

I loved the size of the suites and the comfort of the room. It was the perfect size for my group.

The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.

Rooms, pools, workout room were all good.

Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge

The room I stayed in was clean and very cold on hot summer days. The layout of the hotel is a bit long and complex if you are staying in the Sky Tower, which means you have to do a great deal of walking, which is probably by design. The staff was nice and polite. Check-in was painful, due to the amount of people that were all checking in at the same time. That being said, they did get the crowd taken care of as fast as possible.

I wasn't a huge fan of all the walking to get to my room in the Sky Tower.

Nothing

Everything

They upgraded our room to a suite on the 31st floor and our French student that is staying with us was thrilled....she LOVED the experience! Thank You! We also love the Paris Buffet...it's always our choice for brunch when we are in Vegas.

Location was good. Not like a labyrinth like other LV hotels ... Bells goo is like running a marathon to get to one's room.

Room needs to be fluffed. Tired is a good description. Decor fine but seems in need of renovation.

loved it but couldn't believe Sat they wanted to charge us like 499$..We had to move hotels after staying there the previous two nights cause you wouldn't charge us less for one night.

You wouldn't be accommodating for one night during the holiday..we wanted to stay at your hotel on Sat since we had been there 2 days prior. it really ruined our last day there trying to move hotels and move all our things. We should be comped something for this inconvenience. We have always had a great stay with you and this time nope it was bad.

First, location is great! Jubilee tower was ok. Room was clean and larger. Stated we had a 'Strip' view...what we actually saw was the strip from an angle and looked directly at the Paris Eiffel Tower. The staff were polite and nice. With that being said, probably won't stay here again.

Supposedly a non smoking room. Walked into the room and someone had to have smoked a joint in it within the previous minutes we arrived. The toilets kept spitting up water saturating the seat (not just my room, other friends that were there said the same) that was gross. The hotel lobby/casino was very smokey and our clothes all stunk of cigarettes. Other casino's have decent circulation systems since smoking is allowed. On two nights during our stay, there was a very loud band playing under the Paris Tower outside and they went until 4am. I know it is Vegas, but that is crazy!

The room was big, and the layout was good. It was nice to have a fridge. The mirrors were good. The view over the Strip was excellent. I got a rash from the washing agent used on the sheets.

It's tired, the decor very dated. The hotel is falling to bits piece by piece, little things kept going wrong.

free parking + casino

one man working in reciption when i make chake in he said that my master card not working and he take 700 dollars as deposite his name sam and when i made chake out the reciption said why this stupid did that then give me my money cash back ,,

Proximity with the strip and other casino places

A/C was loud and a bit noisy

Food, bartender Charlene, front desk Margaret, great strip view, can't beat value

Carpets in rooms need to be updated...stains everywhere, cabinet doors missing, my room and friends room were not turned down first night even though we requested it....and we had left rooms before noon

I loved the room convenience and the kitchen

The trash was a little small

The value we received given the fact there was a large conference was going on, was great.

My fiancé and I really enjoyed our stay at The Palms and will definitely stay here again. The rooms were very clean, updated and comfortable. The front desk was able to get us a room with a view of the strip. We thought the view was pretty cool since your off stop and can see way more especially at night.

Our only complaint was about the shuttle service. This hotel would have 5 stars from me if they had reasonable hours for the shuttle since it is off strip. The hours are from 11am-8pm. These hours barely get you to the strip for a later evening dinner. I don't think it would be too much to ask to have a nice hotel like the Pamls offer their shuttle until at least midnight in Las Vegas.

It was a spacious room. Definitely a great value.

I wish that the showers were separated with a window.

The staff was friendly, the restaurant was reasonable and good plus location was nice.

The bathroom was dated and small, the slots were tight, musty smell and cigarette smells.

Smell of smoke outside rooms. Smelly sheets and rugs. Bad location, far from strip. Although I knew this prior to booking the rooms.