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Cons: all except the seat - always delayed

Pros: They serve Baileys. I had a treble and then slept for 8 hours.

Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food

Pros: Great

Cons: Great

Cons: flight delayed as always

Pros: Fast flight. Less time laying over

Pros: Crew was very helpful with boarding and very friendly and hard-working.

Cons: Entertainment system kept resetting duing the first couple of hours during the flight but otherwise was good.

Cons: Well, I missed my flight. So that’s why

Cons: More in flight entertainment options.

Pros: Nice cabin crews

Cons: Should serve more water because it's a long flight

Pros: Yes, we were unexpected and surprised being upgrade to premier class

Cons: no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much.

Pros: Great service and a very friendly crew.

Cons: The food was ok, average and nothing special.

Cons: The seat needs more support very uncomfortable

Cons: Great experience all around. Need to improve access customer service support.

Pros: Seat was spacious. Crew was nice.

Cons: Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight.

Pros: The crew were very friendly.

Cons: The entertainment selection is really small.

Pros: crew was professional, attentive and polite

Cons: Very hot on board

Pros: The crew was terrific and friendly as I expected.

Cons: I have no other suggestions here since I'm pleased with the flight and services.

Cons: We were happy with everthing

Cons: This flight often arrives late so it is difficult to get to your hotel

Pros: very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day.

Cons: for that flight really nothing - great.

Pros: The wheel chair service at Munich airport was excellent. She received us at the door, helped us find a connection after we lost our flight and communicating every step and giving us First Class service on coach. Thank you!

Cons: The brownies for dessert were terrible. Maybe fruit next time?

Cons: Delayed flight caused me to miss connection.

Pros: Horrible seating, boarding was a mess, not sure what flight to get on!!

Cons: Don't fly United

Pros: Crew was great, plenty of food.

Cons: The announcements ran a bit long toward the end of the flight. Quite a bit long

Pros: Punctuality!

Pros: Nice staff

Cons: Chairs didn’t recliner. No window in window seat

Pros: The seats were nice and roomy and there was a great entertainment system. The flight was on a American Airlines 777.

Cons: Very Little

Pros: Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class.

Cons: The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run.

Pros: Great value

Pros: Timing of flight

Cons: Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200.

Pros: Seats weren’t all that comfortable.

Cons: Service and meals were good.

Pros: Yes all of the above

Cons: None

Pros: Everything

Cons: Bathroom is clean, but could be better if more attention is being given.

Cons: short haul business class seat very uncomfortablev- flight delayed as usul

Pros: crew amazing

Pros: I flew with my sister who has disability. Check in was very smooth and the Spanish lady who checked us in at Heathrow airport took our hand luggage which was really nice as we could just take care of our wheelchair.

Cons: BA should consider to serve complementary coffee and tea on board. Such a little thing, but could make a huge difference.

Pros: Crew was great. Flight on time.

Cons: Delay , rebooked on fight. Had to wait 8 hours. I needed a wheelchair .. they put Erin a remote location with a rude assistant in charge of transfers for wheel chairs . She had none. Made me walk 15 minutes to find a place to take my meds. She couldn’t care less.

Cons: The problem was the airline losing our luggage.

Pros: I had the whole row. Food pretty good for economy. Good movies

Cons: The boarding could have been better.

Cons: Thank you so much Emirates airline you are the best

Pros: Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst.

Cons: Lots to be improved. Crew food boarding on board service.

Cons: flight lates as always

Pros: Standard of the flight was good

Cons: Cabin personal was unengaged rude and everything than helpful

Pros: Seats were ok on par with other airlines. Food served was good.

Cons: More leg space.

Cons: short hall business class not comfortable - flight delayed as usual