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(Return)
Airports
Origin
New Delhi
₹ 13,784
only
₹ 13,784
Tiruchirappalli
₹ 6,892
only
₹ 6,892
Kochi
₹ 8,388
only
₹ 8,388
Chennai
₹ 7,802
only
₹ 7,802
Kolkata
₹ 8,648
only
₹ 8,648
Mumbai
₹ 9,558
only
₹ 9,558
Bangalore
₹ 11,443
only
₹ 11,443
Destination
Kuala Lumpur
₹ 6,892
only
₹ 6,892
Mon, 30 Oct
TRZ
KUL
3h 55m
Mon, 13 Nov
KUL
TRZ
3h 45m
₹ 6,892
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
SIN
PEN
OK 5.6

constant flight delays

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

CNX
KUL
Excellent 9.5

fast and good

seat size

KUL
DMK
OK 4.0

Almost on all regional flghts i had to pay as much for my luggage as for my ticket.

Luggage scheme.

KUL
JHB
Mediocre 2.0

Delay for 1 hour

Wed, 1 Nov
MAA
KUL
4h 00m
Sun, 5 Nov
KUL
MAA
3h 50m
₹ 8,322
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 3 Apr
BOM
KUL
5h 10m
Fri, 6 Apr
KUL
BOM
4h 55m
₹ 9,558
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
6.0
Crew
6.4
Entertainment
4.8
Food
5.2
DPS
JOG
Mediocre 2.0

I would like to take my flight in time, i wasted all day in the airport yesterday, and the last night they told me that i was not going to fly. Currently i am in the airport and the people in air asia gave diferent information, my flight was at 7:30 am, and it change again at 9:30 am. I am very angry, I will never take another flight with air asia.

Everything

DPS
KUL
Excellent 8.0

bought a bottle of duty free and checked it. when I retrieved my bag the zippers were apart 5 inches and the bottle had been removed. would like an explanation.

SYD
DPS
Mediocre 2.0

Was terrible

Was a terrible fligth, the plane was very old

SYD
DPS
OK 4.6

Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.

Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.

KUL
SUB
Excellent 8.0

Everything was running smoothly

Fri, 2 Mar
MAA
KUL
4h 00m
Sat, 10 Mar
KUL
MAA
3h 40m
₹ 10,013
Trip: 9 days
Overall 5.8 OK
Based on 3 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
ADL
KUL
OK 5.0

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

KUL
AOR
Excellent 8.0

Cabin crew, smooth flying

Nothing

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

MAA
KUL
Excellent 8.6

Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent.

Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints.

Thu, 9 Nov
COK
KUL
25h 30m
Tue, 14 Nov
KUL
COK
27h 05m
₹ 10,793
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 335 reviews
Boarding
7.4
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.6
CMB
MAA
Excellent 10.0

1st time on Srilankan, it was good. Would fly again

The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!

CMB
DXB
Excellent 9.0

Free entertainment (nice selection of movies), free food and drinks (food is a bit spicy, but within reason), more leg room than expected.

At first they refused to let me in on the plane, because they misread the instructions from Dubai and thought I couldn't even be at the airport. I can't go into Dubai, but I can be at the terminal. To their credit, they realized their mistake just in time and I was able to make the flight, albeit barely, so no harm done.

MAA
CMB
Excellent 8.0

ground staff was unable to provide information about the delay

DOH
CMB
Excellent 10.0

1st time on Srilankan, it was good. Would fly again

CMB
MLE
Excellent 8.6

Very polite and courteous Service Attitude by crew although it was a short flight.

Mon, 6 Nov
MAA
KUL
4h 00m
Sun, 3 Dec
KUL
MAA
4h 05m
₹ 12,744
Trip: 28 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 98 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.8
Food
6.7
KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
DPS
Excellent 8.0

Cramped seats

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

Sun, 4 Feb
DEL
KUL
5h 20m
Wed, 21 Feb
KUL
DEL
5h 30m
₹ 13,784
Trip: 18 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Sun, 26 Nov
TRZ
KUL
4h 00m
Sat, 9 Dec
KUL
TRZ
3h 45m
₹ 7,217
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
KUL
SIN
Excellent 10.0

Efficient service & great crew

KUL
MYY
OK 4.0

Politeness of the crew. Welcoming you with a smile

Delay. So many delay

CNX
KUL
Excellent 9.5

fast and good

seat size

SIN
PEN
OK 5.6

constant flight delays

KUL
JHB
Mediocre 2.0

Delay for 1 hour

Sun, 5 Nov
TRZ
KUL
4h 00m
Mon, 6 Nov
KUL
TRZ
3h 45m
₹ 7,282
Trip: 2 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

CGK
KUL
OK 5.3

Delay

TRZ
KUL
Excellent 8.0

No food or drinks on board.

MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

KUL
SIN
Excellent 10.0

Efficient service & great crew

Wed, 22 Nov
TRZ
KUL
3h 55m
Tue, 19 Dec
KUL
TRZ
3h 45m
₹ 8,778
Trip: 28 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 22 Nov
MAA
KUL
3h 55m
Tue, 28 Nov
KUL
MAA
3h 50m
₹ 7,802
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
CNX
KUL
Excellent 9.5

fast and good

seat size

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

KUL
SIN
Excellent 10.0

Efficient service & great crew

KUL
JHB
Mediocre 2.0

Delay for 1 hour

PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

Sun, 22 Apr
BOM
KUL
5h 10m
Sun, 29 Apr
KUL
BOM
4h 55m
₹ 9,558
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
6.0
Crew
6.4
Entertainment
4.8
Food
5.2
KUL
SUB
Excellent 8.0

Everything was running smoothly

SYD
DPS
OK 4.6

Delayed boarding was not so good ---- But overall good

SYD
DPS
OK 4.6

Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.

Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.

SYD
DPS
Mediocre 2.0

Was terrible

Was a terrible fligth, the plane was very old

DPS
CGK
Mediocre 2.0

Delayed the flight without annoucment or apolgies Crew is unpolite

Fri, 19 Jan
COK
KUL
4h 15m
Thu, 8 Feb
KUL
COK
3h 55m
₹ 8,388
Trip: 21 days
3.4MediocreShow reviews
Overall 3.4 Mediocre
Based on 3 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
PNH
KUL
Excellent 10.0

There was a fee to change the automatically assigned middle seat to a window seat, but it was low: either $6 for a seat close to the front of the plane or $3 elsewhere. It was nice to have those options. First time flyer on Air Asia; I would choose them again.

No beverage service unless you had booked it in advance.

KUL
SIN
Excellent 10.0

Efficient service & great crew

CGK
KUL
OK 5.3

Delay

COK
KUL
Mediocre 2.0

Nothing

Everything

CNX
KUL
Excellent 9.5

fast and good

seat size

Thu, 26 Oct
MAA
KUL
4h 00m
Mon, 30 Oct
KUL
MAA
3h 45m
₹ 11,638
Trip: 5 days
Overall 5.8 OK
Based on 3 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
ADL
Excellent 8.0

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

MAA
KUL
Excellent 8.6

Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent.

Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints.

KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

KUL
SIN
Good 6.0

Losing my luggage

ADL
KUL
OK 5.0

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

Sat, 21 Apr
BOM
KUL
5h 10m
Sun, 29 Apr
KUL
BOM
4h 55m
₹ 10,988
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
6.0
Crew
6.4
Entertainment
4.8
Food
5.2
JOG
DPS
OK 4.0

Very tight seats Late departure and no announcement or notification from airline staff

SYD
DPS
Good 6.0

The flight attendants were attentive.. Arrived in Sydney an hour early.

They don't accommodate when you are trying to get some shut eye.. I was told I could not move from seats even though there were so many available around me.

SYD
DPS
Mediocre 2.0

Was terrible

Was a terrible fligth, the plane was very old

DPS
JOG
Mediocre 2.0

I would like to take my flight in time, i wasted all day in the airport yesterday, and the last night they told me that i was not going to fly. Currently i am in the airport and the people in air asia gave diferent information, my flight was at 7:30 am, and it change again at 9:30 am. I am very angry, I will never take another flight with air asia.

Everything

SYD
DPS
OK 4.6

Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.

Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.

Thu, 5 Apr
BLR
KUL
6h 25m
Fri, 20 Apr
KUL
BLR
7h 05m
₹ 11,443
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 13 Nov
CCU
KUL
4h 00m
Tue, 21 Nov
KUL
CCU
3h 55m
₹ 8,648
Trip: 9 days
3.3MediocreShow reviews
Overall 3.3 Mediocre
Based on 2 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.8
MYY
BKI
Good 7.0

All except boarding

Flyers cutting que prior to boarding without intervention from air crew staffs.

HKT
KUL
Good 6.6

Nice clean plane and efficient staff

We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.

CNX
KUL
Excellent 9.5

fast and good

seat size

CCU
KUL
Mediocre 2.0

Bad rude late service no one should travel this airlines. If you add everything they are but that cheap either. I give 0 out of 10.

KUL
CNX
Excellent 9.5

fast and easy

seat comfort and leg room plus they charge for everything extra

Mon, 13 Nov
TRZ
KUL
25h 05m
Fri, 17 Nov
KUL
TRZ
26h 50m
₹ 13,264
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 335 reviews
Boarding
7.4
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.6
CMB
DXB
Excellent 9.0

Free entertainment (nice selection of movies), free food and drinks (food is a bit spicy, but within reason), more leg room than expected.

At first they refused to let me in on the plane, because they misread the instructions from Dubai and thought I couldn't even be at the airport. I can't go into Dubai, but I can be at the terminal. To their credit, they realized their mistake just in time and I was able to make the flight, albeit barely, so no harm done.

CMB
BKK
Excellent 8.0

the vegetarian food on the second flight Colombo to Bangkok was really nice, good taste, comforting.

only two toilets, long queue

MAA
CMB
Excellent 8.0

ground staff was unable to provide information about the delay

DOH
CMB
Excellent 10.0

1st time on Srilankan, it was good. Would fly again

MLE
CMB
Excellent 8.6

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

Sat, 17 Feb
BOM
KUL
5h 10m
Thu, 22 Feb
KUL
BOM
4h 55m
₹ 11,248
Trip: 6 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Boarding
6.3
Comfort
6.0
Crew
6.4
Entertainment
4.8
Food
5.2
JOG
DPS
OK 4.0

Very tight seats Late departure and no announcement or notification from airline staff

SYD
DPS
Mediocre 2.0

My flight was cancelled. I booked it several months in advance and it was cancelled one month before my trip. I had to find a flight elsewhere at nearly double the price or spend all day flying from Sydney to Malaysia then finally to Bali. I would not recommend this airline. It also took several months to get my refund and the only responses I received were from their twitter account.

SYD
DPS
OK 4.6

Delayed boarding was not so good ---- But overall good

DPS
SYD
Good 6.6

Loved the quiet zone, ease of boarding and the great crew.

Baggage collection was 45 minutes but might have been because we were 45 minutes early

SYD
DPS
Good 6.0

The flight attendants were attentive.. Arrived in Sydney an hour early.

They don't accommodate when you are trying to get some shut eye.. I was told I could not move from seats even though there were so many available around me.

Fri, 6 Apr
BLR
KUL
6h 25m
Fri, 20 Apr
KUL
BLR
7h 05m
₹ 11,443
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
*
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