Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."
Cons: "Best flight ever and I recommend to have it again in the future"
Pros: "Staff are very polite and helpful (ground staff and in the air)."
Cons: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."
Pros: "Crew, food."
Cons: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."
Pros: "Everything was just average to poor."
Cons: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Pros: "Q-suites are fantastic."
Cons: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"
Pros: "The airline was helpful even though the flight was delayed"
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Cons: "I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted"
Pros: "Entertainment system was decent."
Cons: "Crew was pretty unfriendly abs the food was very poor."
Pros: "Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!"
Cons: "A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly."
Cons: "Should have the seat assignments opened in advance for international passengers, especially who paid for business class."
Cons: "flight was delayed and we never got any information by the pilots or crew to let us know that we were delayed and no information on the new arrival time. Almost lost my connection at LAX"
Pros: "I found the overall flying experience on this flight really enjoyable! The service and atmosphere was very good!"
Cons: "There was nothing I didn't like."
Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Pros: "Excellent service from all British Airways crew that we dealt with"
Cons: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."
Pros: "Nothing was good. It was really bad."
Cons: "1. The bags have been lost. They are located, but not yet delivered. All the kid's stuff, beach, personal things, gifts are still somewhere.. 2. IMHO: in Heathrow the Extra sequrity check point is unreasonable for the travelers from the US to Europe. 3 in the plane the person next to me was constantly coughing , NO MASK, it was flue. When I asked help to change a seat, flight attendant did not help."
Pros: "The flight attendant did bother me when I finally did fall asleep."
Cons: "My seat did not recline."
This flight was cancelled and I was passed around and given four different flight plans that got me in PV a full day late. I had to rebook a different flight with Delta and that was amazing
Pros: "My flight was canceled and I don't know when or how much I will be refunded. The flight was canceled due to "maintenance" and they booked me on a new flight...for 16 hours later on the NEXT DAY. That was not acceptable for me and my travel companion since we have work today. There were no other flights and rental cars were scarce. I was able to book us tickets on a bus, and incurred costs for the bus tickets and the transportation to the bus stop. I want to be compensated for those costs AND refunded for the price of the ticket."
Cons: "Everything. There was also a lot of miscommunication about how my gate checked bag would be handled. Once I got back to Austin, my husband had to drive all the way out to the airport to retrieve my bag because they were not able to give it to me in Dallas. It was a huge inconvenience all around."
Cons: "I missed it. And the lady at the counter was so disrespectful..."
Pros: "flight delay due to mechanical problem. pilot made up time, avoided excessive turbulence and silky smooth landing. attentive and highly visible patient flight attendants"
Cons: "no complimentary food option (other than pretzels /crackers) on 4 hr flight. aainflight provided live sports and news but movie selection was limited."
Cons: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."
Cons: "It was extremely hot on that flight. I continually had to get up to cool off."
Pros: "Crew was great. Made it to destination 39 minutes earlier than expected"
Cons: "My flight time was changed because the crew was not on time. Then it was changed back after everyone had already made accommodations for their connections, me included."
Pros: "The entertainment was excellent"
Cons: "Traveling overall was stressing. Due to long line. And not enough space"
Cons: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."
Very old flight So much out side sound Tv is off
Pros: "with 23 years old aircraft, I expected the seats are not comfortable. Same with the entertainment screen, it did not work for almost half the flight and after that, it started working like 1990s PC. The meal okay compared to other flights. From Ahmedabad to Delhi, there was no meal."
Cons: "The attitude of check-in staff. The Check-in lady was rude to talk, felt like she does not want to help me, answered my question after repeating it 3 times. Also, at the boarding gate, same staff."
Pros: "Crew was excellent serving food and beverages when needed. Answering and helping with toiletry needs too"
Cons: "Uncomfortable seats. No option to get out at Mumbai. Food as if stored for 48 hours."
Pros: "I appreciated that SOME of the crew tried to help us with our defective monitors by resetting them, but it didn’t work. The landing was also incredibly smooth. Top marks to the pilot."
Cons: "Our monitors and remotes did not work at all, for the entire flight. What’s worse, is the monitors weren’t just black... they were stuck on a bright white screen which were constantly in our face and prevented us from sleeping. Towards the end of the flight, out of desperation for sleep, I placed my blanket over the three defective monitors so the two other people in my row and I could try and sleep, but I was yelled at by a stewardess because she considered it a fire hazard! She was completely unsympathetic. Having a blinding white light in your face rather than an entertainment system, on a 14 hour flight, was torturous. My girlfriend and I were EXTREMELY DISAPPOINTED in this flight. The food was also very underwhelming and akin to bad hospital food. But at least that was bearable."
Pros: "It was average and uneventful. Borderline of meeting my very low expectations of this airline."
Cons: "No priority boarding and no concept of queue. The crew kept waking me up. Since I was up I decided to get the desert. The pudding had soured yikes. Coffee was cold."
Pros: "All facilities are good"
Cons: "Video system is not working properly. Remain all is good."
Cons: "I was not able to select a seat for this overnight 7 hour flight because Austrian air and Indian airways did not codeshare. Now I am on my return flight and have the same problem. Not only can I not choose a seat but the system says check-in is unavailable. This is unprofessional. It is not 1990. Also, my seat was broken. I had to wrestle it to get it up and down while someone held the button and armrest was also broken."
Cons: "The flight was delayed for almost 2 hours from Delhi because they kept hold for other flight."
Pros: "The in-flight service"
Cons: "Two restrooms were closed as they were broken. I am surprised they were not repaired before the aircraft was put into service."