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Pros: They considered my reguest of vegiterian food.

Cons: I have no complaints.

Cons: Turn the lights on early making it hard to sleep

Pros: Best airline in the business quick efficient and outstanding service What else can you say

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Pros: Excellence view of London performered by the pilot. Very please with that.

Cons: All good except for the seat, let my neck with a bit of pain.

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

Pros: Fantastic customer service!

Pros: The free drinks.

Cons: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Pros: Nothing

Cons: I was overbooked in Addis

Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: Best airline in the business quick efficient and outstanding service What else can you say

Cons: Turn the lights on early making it hard to sleep

Cons: lost baggage

Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall

Cons: Less legroom, storage space, bad food, few movie options.