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Pros: "Crew was very nice, appreciated that they came by with water often"
Cons: "Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer"

Pros: "Service was excellent"
Cons: "Carry on baggage size misleading"

Pros: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Cons: "Crew was not particularly friendly....almost downright rude at times"

Pros: "Seating was good. Crew was good"
Cons: "Food could be better"

Pros: "Crew"
Cons: "Screens need update, mis functions on equipment"

Cons: "seat comfort"

Pros: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Cons: "How do I book a vegetarian meal??"

Cons: "Very hot on board"

Pros: "Best food I've ever had on an airline! Great flight. Not too full."
Cons: "Arm rests didn't lift all the way up on the plane."

Pros: "Flight was very smooth and on schedule."
Cons: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Cons: "Having no entertainment in the flight"

Cons: "Food selection was a bit short"

Pros: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Cons: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Pros: "The plane wasn't totally booked and very clean"

Pros: "Everything"
Cons: "That it wasn’t a flight to Denver"

Pros: "Crew was nice."
Cons: "TV's did not work. Food was lousy."

Cons: "The way the movies, needed extra parts. No touch screen"

Pros: "We were about on time"
Cons: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Cons: "Cabin temperature was a little hot"

Pros: "choice of movies were very bad"

Pros: "I was very happy with the overall experience"
Cons: "The crew could have been a little more helpful"

Cons: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."

Pros: "Great service; Very comfortable lie flat beds with lots of leg room"

Cons: "They left my bag in Switzerland"

Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Pros: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Pros: "Excellent food. Lovely service. Departure and boarding on time."
Cons: "No entertainment at all. Very limited leg room"

Pros: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Pros: "Best services."

Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."

Pros: "Check in, crew were friendly enough"
Cons: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Cons: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."

Pros: "gluten free option included gluten free bread, but meal itself was quite bland."
Cons: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."

Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Cons: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Pros: "Crew was very nice & humble"
Cons: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."

Pros: "Food, service"
Cons: "Room in economy"

Pros: "Comfortable, great service and food, free movies."

Pros: "We were very pleased with our flight on Swiss Air."

Cons: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Pros: "Everything"

Pros: "Friendly service. Very attentive crew,"
Cons: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."

Pros: "Comfortable business class"
Cons: "Food was not too great"

Pros: "Price and crew friendliness"
Cons: "food"

Pros: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Cons: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."

Pros: "We were fed constantly, which is nice because on a longer flight you never feel hungry. The staff was great."
Cons: "More space would be nice but I guess you can't ask for too much on flights these days."

Pros: "Obviously, the chocolate."
Cons: "Seats are too close. I'm short, so don't need much leg-room, but I felt claustraphobic."

Pros: "Everything once we boarded the plane"
Cons: "Luggage could not go directly to final destination when we checked in . When we landed in Zurich we had to get all our luggage. when we tried to check in for early flight the following morning , more than one Swiss air person gave us the wrong information. Swiss Air staff at checking told us we had to store luggage and that we couldn't check in until the next morning . After 45 minutes queuing from one desk to another we finally spoke to a supervisor who told us we had been given the wrong information and checked us in. No one checked and put our flight information in the computer which would have cleared everything up. the supervisor never appologised . We spent over 2 hours in the airport and were unable to tour the city as we had planned due to the delay at the airport."

Pros: "Tea"
Cons: "Food and service"

Pros: "Helpful crew, good food, smooth flight."

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
Cons: "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."

Pros: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Cons: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Pros: "It was easy and convenient"
Cons: "The airline lost my bag, with contained all my clothes, shoes, jewelry, ps4 gaming concel, and all the games CDs I had , alongside the documents I needed to renew my Visa, which was such an inconvenience getting back, that I had to extend my ticket by a week which also cost me almost $400. Plus the airline staff was rude. That ruined my vacation."

Cons: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"

Cons: "Turkish Airline lost one of my checked in bag! Never found it!"

Cons: "The food"

Pros: "nothing"
Cons: "istanbole airport there was no seat for sit."

Pros: "Staff is excellent very courteous 5star +"
Cons: "Seats comparing for business class is dated. internet very complicated,"

Cons: "Seat Spaces awful"

Pros: "Same as before"
Cons: "Same as before"

Pros: "Screan for every passenger to play"

Cons: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Pros: "The flight was for the most part quite comfortable"
Cons: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was friendly and helpful. Would choose Turkish Air again."
Cons: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."

Pros: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Pros: "All was perfect"
Cons: "Nothing"

Cons: "Service was so bad from Istanbul to Kabul"

Pros: "Airplane crew was amazingly friendly and helpful"
Cons: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Pros: "Service, Media"
Cons: "Seat room, very tight."

Pros: "Clean plane; timely; good food"
Cons: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Pros: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Cons: "I wish the seats had more legroom in economy class."

Pros: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Pros: "Great food! Loved that you get a menu to choose from"
Cons: "We were not asked or given the option to choose our seats on the plane."

Pros: "The staff!"
Cons: "The turbulence lol"

Pros: "la comida y el serivico del personal arriba del avion"
Cons: "No me gusto la espera en algunos boarding de los aeropuertos"

Pros: "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."

Pros: "Excellent customer service"

Cons: "seat 53 B is not a seat for human beings on a plane. this is the last seat on the plane. next to food area and bathroom. seat back does not go all the way back. it is not built for 10 hours flight."

Pros: "Passing comforter The headphones for TV (full headphones red) Entertainment options"
Cons: "The seafood plater and breakfast platter egg Bathroom was dirty (water spill)"

Pros: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Cons: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."

Cons: "The delay"

Pros: "Exellent"
Cons: "All good"

Pros: "Avoiding my to go Israel Delta monopoly is fading"
Cons: "Nothing"

Pros: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Cons: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."

Cons: "Flight was in time, comfortable, fantastic service"

Pros: "Price and flight time and arrival."
Cons: "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"

Pros: "Food; power outlet."
Cons: "legroom."

Pros: "Good Food, Nice Accommodations, Great in flight entertainment options. Would do again for longer flights to other destinations."

Pros: "So many movie choices and great food, wasn't hungry once!"

Pros: "Boarding employees were so polit The flight was on time"
Cons: "Entertainment were poor"

Pros: "All other crew was very nice, good seats"
Cons: "No wifi, FA skipped me when giving flight bag"

Pros: "The attention to the crew. They were attentive to all orders"
Cons: "The food has too much bread and pasta. The seats recinan well but there is little room"

Pros: "Great staff"
Cons: "Departed late, landed late, baggage claim took over an hour and half"

Pros: "Everything was good"
Cons: "Nothing"

Cons: "old plane . . . showing wear and tear. no wifi"

Pros: "Great chairs"
Cons: "Great flight company"

Pros: "Inflight services"
Cons: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"

Pros: "the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!"
Cons: "Food!"

Pros: "Entertainment was good"
Cons: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Pros: "Food was good"
Cons: "Should have been on time"

Cons: "Security check at the Frankfurt airport is illogical and terrible! It took 90 minutes to complete the security and go from one terminal to another!"

Pros: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Cons: "Better time management."

Cons: "Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful."

Pros: "crew onboard and food/entertaiment."
Cons: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."

Pros: "Crew very good"
Cons: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Cons: "Cramped economy seats compared to Bombay to Munich flight."

Cons: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Pros: "Crew was great. Flight was on time. Overall excellent experience."
Cons: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."

Cons: "My seats were broken on two flights--could not recline. Maintain the equipment better."

Cons: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."

Pros: "Loved it!"
Cons: "Liked it all"

Pros: "Crew was wonderful and I love flying Lufthansa always:)."
Cons: "Onboard entertainment didn’t have good selection for me for such a long flight 4 different flights I took.And some of the touch screens didn’t work properly:(."

Pros: "Travel is good and comfortable"
Cons: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Pros: "It was a great airline! I flew economy but still was very comfortable."
Cons: "I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays."

Cons: "The food on Lufthansa is terrible. Many crew members are rude and unaccomodating, even in business class. I will never pick Lufthansa if I have to fly business class again."

Pros: "Was very courteous and helpful though out the trip"

Pros: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Cons: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Pros: "Having a very difficult time thinking of something I like about the whole service. Maybe the checking in process was a little bit smoother at San Diego compared to other airports."
Cons: "As many of you know, Frankfurt/San Diego is a new service offered by Lufthansa. It touts direct flights to and from Europe. It’s main advertising draw was connection to the east. Many of their connecting flights at Frankfurt are scheduled within an hour of arrival. This possess a high risk of missing your connecting flight. I experienced this personally as a major number of my fellow travelers missed their connecting flights. Though Frankfurt has good directions, transfers take a long time due to multiple security checks and due to the size of the Airport. LAYOVER OF AT LEAST TWO HOURS WOULD BE BEST. Anything less, you risk missing your flight. I was personally selected TWICE for ‘random check’ for the same flight! Not sure how that can happen! The flight itself is long and arduous. the economy seats are small, cramped and don’t recline much at all. The entertainment selection was very limited. The TV touch screen barely worked. The food was tasteless and service was not much better. I have a hard time sleeping on flights with such bad seats but we had air hostess who kept talking the whole flight and that did not help with resting my eyes. I highly suggest taking a different airline through LAX. I personally feel like driving to LA and taking a flight there would be the wise move."

Pros: "Excellent boarding experience. Very good food, overall a very comfortable journey."
Cons: "Nothing."

Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Pros: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Cons: "Minimal entertainment but understandable for a short flight."

Cons: "Could have more options for entrainment"

Pros: "The business class area was spacious"
Cons: "Crew is too curt... they could use a little more smile"

Cons: "Less movies (Hindi) and economy seats aren't as comfortable as emirites."

Pros: "Travel time was good and easy travel"
Cons: "Entertainment tv tapes"

Cons: "Walking under rain from the plane to terminal. Not as good as Lufthansa was some years ago. Old planes."

Pros: "Premium Economy is awesome! Bigger seats with more leg room than I need (I'm just over 6 feet tall), leg rest (oh yeah) and a travel kit with toothbrush, toothpaste, socks and travel sleep mask. The crew was very good-hospitable and accommodating."
Cons: "Economy is terrible-small seats-went one way on economy and never doing that again!! FYI- Emirates economy is awesome and so this is my first time not flying economy.."

Pros: "Our flight from BLR to FRA got cancelled because of bad weather. The agent at the check in desk immediately put us on an alternate AIr France flight via CDG to LAX, which left an hour before our FRA flight. The service on the flight was excellent. But we are most thankful for the quick re-booking on a different alternative, ensuring no hiccup. We will only be flying Lufthansa from now on, and recommending Lufthansa to all friends and colleagues."

Pros: "Food, crew and comfort was alright"
Cons: "Boarding was a mess. There was not announcement. Everyone rushed to board and was very chaotic"

Pros: "Nothing"
Cons: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"

Pros: "The crew"
Cons: "No escalators when we arrived in Frankfurt and the bus ride before getting on planetoAthens was not good"

Pros: "Searing, comfort"
Cons: "Priority bags do not come first."

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Pros: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Cons: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Cons: "The seat was getting pushed back"

Pros: "Food and overall service"
Cons: "nothing"

Pros: "on time."
Cons: "was too congested"

Pros: "On time arrival. Excellent service. Everything is perfect. The best part are the flat which are really comfortable."
Cons: "Nothing."

Cons: "Food Crew appearances"

Pros: "Crew very attentive"

Cons: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Pros: "The onboard staff worked throughout the trip taking care of the passengers."
Cons: "The plan was over 4 hours late leaving and we had to board an Airbus 380 with buses. There was never any clear explanation as to why the flight was delayed."

Pros: "Cabin comfort. Friendly staffs."
Cons: "Food quality. Wifi wasn't working."

Pros: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Cons: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"

Pros: "Very nice airplane and pleasant crew"

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "I congratulate the KLM crew!"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "I love the food"

Pros: "Amazing crew"

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pros: "Great service"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Pros: "Good services!"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Pros: "Really friendly staff. Great service"

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "Good efficient flight crew friendly and helpful"

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "The crew were pleasant"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Excellent service, excellent food."

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"

Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"

Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Pros: "Amazing crews!"
Cons: "N/A"

Pros: "The new movies selection, food was very good, staff more friendly than previous flights"
Cons: "Boarding always a problem on MEA we have to wait too long in the queue"

Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."

Pros: "Great seat. Comfortable. Quick boarding."
Cons: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Cons: "The fligh Washington delay more than a hour"

Cons: "Food"

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Cons: "Not much legroom."

Pros: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Cons: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Pros: "Food, service, comfort"

Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."

Cons: "No offer of snack with no egg in it."

Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Cons: "I don’t know why they keep making boarding with stairs and bus."

Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Cons: "Flight cancelled because of weather"

Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Pros: "Easy, fast, comfortable, no hassles"

Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Cons: "The room between seats is unbearable."

Pros: "The cheese and the bread"
Cons: "The unprofessional staff during boarding and food serving"

Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Pretty decent"
Cons: "Not much"

Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."

Cons: "The crew was not very polite."

Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."

Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Cons: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Pros: "normal flight"
Cons: "i would prefer little bit more comfort."

Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"