Great crew. We were delayed so that late passengers could get on the flight. Love the bedding in business class. Good food. Great experience.
Great crew. We were delayed so that late passengers could get on the flight. Love the bedding in business class. Good food. Great experience.
Re-checking our bags, the workers were not able to help us with boarding passes for the flight, told us to wait, then ignored us while they helped many other passengers. Until I got rude, they would have left us standing there, and even then they were very curt and dismissive in telling us where to get boarding passes printed. We made it to the gate just as they were starting to board passengers. It was just rude customer service.
Don't often sit in 1st class. Our experience was great.
Pulled out of the gate only to sit in the tarmac for an hour and a half for paperwork. Paperwork. Went back to the gate to refuel.
The arriving flight was a few minutes late, but the gate crew helped to deplane and board our outgoing flight quickly and efficiently. We were able to depart quickly and arrive at ORD almost at the posted time. Great job.
Crew was rude and the flight is not comfortable for long haul.
Flight was delayed. Food was horrible. Long waiting for our luggage
The gate agent Sasir was rude and disrespect as we boarded
I have lost my items and I didn't receive good customer service
Short flight. Too many announcements (occupied half the flight duration!!!!!)