Find cheap flights on Ethiopian Air

Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.

Food was particularly bad this time; older plane

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

This old plane should no longer be flying.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Let down by the airport staff

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

An hour late leaving

Pros: The short flight and pleased to get food.

Cons: A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Direct flight from Abidjan to Newark

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.

Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

5h delay

Pros: nothing

Cons: stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby

Pros: Nothing

Cons: I was overbooked in Addis

Cons: The most unprofessional ground staff I have met coupled with the most disorganised airport

Pros: The staff was nice and helpful

Cons: We were so extremely delayed

Pros: The staff

Cons: We were delayed for extremely long

Very average experience.

Pros: Very average experience.

Cons: Very average experience.

Flight attendants

Cons: Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat.

More entertainment options

Pros: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Cons: More entertainment options, the movies and TV shows offered are not varied or very good.

Cons: The orderliness during boarding needs more work

Pros: The crew were quite homely.

Cons: The orderliness during boarding needs more work

Disappointed

Pros: Not much, actually.

Cons: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Terrible crew

Cons: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Pros: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Cons: Transportation from the aircraft to terminals.

poor communications and incorrect updates sent even today

Cons: flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline

Cons: see above

Good

Budget and comfortable

Pros: The flight was bigger. So didn't feel so cramped up

Cons: The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu

Good

Cons: There was no entertainment. Breakfast was standard

Pros: the flight

Cons: extra charge , unable to book meal

Poor flight comfort and landing

Cons: The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident.