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Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Pros: Overall good flight

Cons: First flight was delayed which resulted in the missed connection, overnight stay in Beijing and lost time in our final destination

Cons: Need better movie options

Pros: Super friendly crew.

Cons: Better food, better resolution on the seat monitors.

Pros: Very friendly crew and on time with no problems.

Cons: The plane is so old..,

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

Pros: The crews were amazing, food was okay, overall pretty good

Pros: Nothing

Cons: Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them.

Pros: The boardings service was perfect.

Cons: From Bejing was the flight more 4 hours delayed. It wasn't comunications why?

Cons: Flight delay was a pain from LAX to Nanjing.

Cons: Lost luggage

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Cons: Everything was excellent

Pros: Seat was not comfortable

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Pros: Could not take flight and could not get refunded

Cons: Refund money

Pros: The seat space, and the ability to recline the seat was surprising.

Cons: It is what it is.