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Cons: Flight was unable to land in Vancouver due to aircraft problem, and diverted to Seattle. Spent the night there; still waiting to get back the next morning. Serious disruption of business day for my wife and me as a result.

Pros: The flight was redirected to ottawa due weather conditions specifically high wind which in my 20 years of traveling never experienced this here in Canada. We stayed for an hour and at the end of it arrived at Montreal airport at 3:45pm. Terrible service. Refund and or adjustment on tickets price should be reviewed.

Pros: N/A

Cons: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Pros: The crew did it’s best to get us on ASAP

Cons: The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Cons: Not being delayed so much on an already very late flight.

Cons: Flight was late

Pros: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Cons: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Cons: Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable.

Pros: Nostalgic plane ride

Cons: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Cons: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???

Cons: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!

Pros: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Cons: See and train the crew and look for your services for 5 hours flight.

Pros: The crew was nice.

Cons: Everything is too cramped. The sound on the entertainment unit is terrible.

Pros: Not one thing

Cons: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable

Cons: The attendants could have been more hospitable

Cons: WiFi connection and thereby any information and entertainment did not work. Long wait for luggage.

Pros: The staff member at the gate was friendly.

Cons: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Cons: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Cons: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.