|Top route||Vancouver Intl to Toronto Pearson Intl|
|Top airport||Toronto Pearson Intl|
horrible experience, almost like a death wish. 4 hours delay, scary flight, extreme turbulence
They simply did a great job. Covid makes it more complicated but they rose to the occasion. Maybe too many announcements
Everything when without a hitch
The transfer in Toronto for my connection , was a close call. The custom lines were long . More time needed between flights for no issue for connecting flight.
After boarding waited at gate for 2 hours to repair maintenance issue.
Departure gate was announced very late as flight was delayed.
Chaotic boarding. Gate agents didn’t use PA system so lots of confusion. Packed flight of course with more carry ons than space. Passenger next to me kept invading my space.
I did not use this return flight as I was going to Europe for work. The flight coming to Montreal 7 days prior was flawless. There was a 50 min delay that was not unexpected. Nothing wrong on Kayak or Air Canada about this flight.
Flight is very crowded. No distanciation.
When getting off the plane in the rain umbrellas should have been provided, the cost is next to nothing and means a good customer service.
Getting a snack of peanuts would be better than the snack provided, pretzels.
Efficient staff. Crowded flight but well managed.
No food service on flight despite food service on outbound flight.
The flight attendants were very very helpful Very efficient Boarding was very smooth Very good experience
Other passengers continue to be the hardest part of flying now.
Wifi not activated even though wifi is installed onboard
We had to run to catch our flight. An announcement should have been made that they would wait for us. When we were departing our flight from Hfx. There was commotion became the flight attendants asked for passengers to wait that weren’t connecting to another flight,a passenger yelled out for everyone to SIT DOWN that weren’t connecting. I feel that the air craft should be exited the same way as is boarded,by zones.Also,if people are connecting then those passengers should be exited first,an announcement to suggest that people wait DOES NOT WORK. So much for social distancing!
Worst airlines ever used
The 2 hour delay *after boarding* with 2 children was not the best. Also you guys brought no food on board, for 2+5.5 hours of being on a plane.
Sat for 4 hours on the ramp in the airplane because Air Canada didn’t have enough staff to load the bags or close the aircraft door! Lol
Great flight, arrived early.....perfect
Air Canada crews are very professional. I am a long time customer and keep going back becausr of how i am treated
Had to wait over an hour before finding a gate
4 hours late
1st flight was late by 19 mins. Due to immigration and customs we missed by 5 mins and 2 even 2 flight was delayed my 20 mins still they did not took us. We had to Wait at airport for 4 hours. Really bad experience.
The airport in Fort Lauderdale very mediocre !
All is exelent.
The food selection has been better in the past but due to Covid it is understandable. This particular flight did not have any entertainment and the Air Canada App did not work to access movies.
Air Canada is based in Toronto and plays a major role in transporting passengers across the United States-Canada border. Secondary hubs are also located in Calgary, Montreal and Vancouver. First offering transcontinental routes in 1938, scheduled services are now regularly run to Europe, South America, Asia, Oceania and Africa. Seasonal flights are offered to a number of Caribbean and Central American countries, such as the Bahamas, Cuba, Jamaica, Puerto Rico and the Dominican Republic.
Operating as aligned subsidiaries, Air Canada Express focuses on domestic flights to smaller regional cities and Air Canada Rogue is a low-cost alternative. Halifax, Ottawa and St. John’s are three of the Canadian destinations that the airline group targets.
It is a founding member of the Star Alliance, having joined together with United Airlines, Thai Airways, Lufthansa and Scandinavian Airlines back in 1997. Connecting flights and shared airport lounges across the Star Alliance group boost the value for customers of Air Canada. Additional codeshare agreements are in place with Cathay Pacific, Central Mountain Air, China Southern Airlines, Etihad Airways and Virgin Australia.
Recognized as the flag carrier airline of Canada, a red maple leaf is emblazoned on the tail of the fleet’s aircraft. Boeing and Airbus are the preferred manufactures of choice, with the A320 and 787 series some of the most popular models. A number of the planes are painted with the dark grey Star Alliance livery.
Passengers are given the choice of flying in either Economy, Premium Economy or Business Class when they fly with Air Canada. A host of alternative meal options are available to Premium Economy and Business Class passengers when flying in North America, such as reduced fat, gluten free, vegetarian, low lactose and Kosher.