|Top route||Montreal Pierre Elliott Trudeau Intl to Toronto Pearson Intl|
|Top airport||Toronto Pearson Intl|
Flight was cancelled. Had to scramble to find another flight home
Flight was cancelled as soon as I landed in the airport. Had to scramble to find another flight home.
It was delayed for a long time!
Boarding at Heathrow excellent. Staff on plane great. The food is almost inedible. Too many announcements on plane. Especially as it is done twice in the two languages. Held on plane for over an hour at Pearson before we could deplane. Pathetic!
Drinks - soda or water - should have been available or provided, free of charge.
knowing beforehand which terminal at SFO is pretty critical. there was no pre check-in available online thru air canada, and googling just led to three different answers as to terminal. thankfully my cabby somehow knew what was up
First of all, when I booked it shows one Bag 23kg included and when I checked in I have to pay for, that's called crooks! Secondly, seat like riding in a bus all night can't move much, no recliner. Food, boring salsa/ chicken!!! I asked some milk I guess they gave me an old dated I hardly reach the $@% all day I had stomach ake, thought was Covid back...
Air Canada cancelled our flight from Vancouver to Kamloops. They sent all the way back to Calgary and then to Kamloops arrive over five hours later than we should have. To top it all off, they lost my bag. I had to wait in line for awhile in Vancouver to get a new flight and then I had to wait a long time in Kamloops to report my lost bag!
Flight was delayed Aircraft was old and compartments were extremely small
NOT THE BEST FLIGHT I'VE HAD RECENTLY
Good service and in time.
Not to buckle and dime passengers with fees, check bag fee, aisle fee, etc. I paid for tixs with mileage plus business card and I should have gotten 1 free bag per person but was charged 30 per bag and they were small bags
Over all flight was comfortable it was on time less than 100ml juice was served for a flight of four and half hour is very less some thing more could have been added
Air Canada has really gone the extra mile to start winning customers back. The cost of the flight (using Aeroplan points and eUpgrades) was by far the winning ticket. However, everything about the flight was smooth. There was a 30-minute delay departing Calgary but we made that up in actual flight time. The flight attendants couldn't have been more helpful. A wonderful experience!
The ground crew win Montreal was clueless with regards to handling any type of mobility assistance device. Food was terrible with very poor choice in premium economy. Once again with Air Canada, the TV screens were not workibg the entire flight.
Was comfortable and crew was courteous. Having games to play and stuff to watch during flight helped pass the time.
Air Canada makes you cram tour carryon in a sizer - completely unnecessary. Staff is generally ruse although flight attendants on the plane were nice this trip. Even though we sat at the front of economy class and paid extra for the tickets even my wife felt crowded with little leg room. I a six feet tall and it was extremely uncomfortable for me.
Very smooth, no issues
The trip from Athens to Montreal was fine. The food quality was not as good as I had hoped for. In fact it was by far, the worst food I have ever had on a flight. It was very high in fat content. Dinner was a cheese sandwich. The crew was friendly and the entertainment options were very good. The main difficulty was from Montreal to Boston. The plane was supposed to have a 3 hour layover. The layover was extended to 5 hours, then 5 1/2 hours and was eventually cancelled and rescheduled for the next day, resulting in a 20 hour delay. There were at least 6-8 other planes that had been cancelled as well. We were told that they could not get a crew to fly the flight. There were long lines everywhere in the airport and very few people to help or explain. I first heard of the cancellation by text message. Finding information in terms of where to go next and what was the plan was a struggle. Although we had been told that there would be hotel vouchers, transportation vouchers to the hotel and back to the airport and food vouchers, at the end, staff were suggesting we make our own hotel arrangements because, apparently the local hotels were all booked. I was one of the lucky ones who actually received a hotel voucher. After I arrived at the hotel and checked in, the reception desk informed me that the airline required at least two people in a room and that I could expect to have a roommate. As a single traveler I objected to that arrangement. I felt it was a security risk and I didn’t know if the person could be trustworthy, if they could have something infectious or if they could be a loud snorer so I couldn’t sleep. The hotel was very gracious and promised to help me in this regard but told me that it was ultimately the airline’s call. This policy puts women who are traveling solo in jeopardy. There was no well organized structure to help all the weary travelers with the issue. We all waited in line patiently as the few airline clerks helped as best they could. While the initial take off time was at 5:00 pm., by the time I arrived at the hotel it was past midnight. We had to take our luggage back and then return at least three hours in advance to check in again, go through border control, customs etc. All in all, it was an exhausting ordeal.
Stuck on tarmac over an hour, made to check carry-on baggage, which then didn’t arrive on the other end for half an hour.
Never use this airline, turned a once in lifetime trip into a nightmare.
Air Canada lost both of my pieces of luggage including all my medication which required me to return home early. Spent one whole day in an airport trying to see if they could locate it, only to be told a firearm I had packed and had gained a Non Resident firearms permit at my point of entry had been seized. Canadian Customs and Border confirmed it had not been seized and this was strictly the fault of the airline. Complete nightmare, will never fly on Air Canada again.
On board service Priority check in was awful Boarding was a mess
Rude flight attendants, horrible food!
I have Million Mile status so always receive good service
On board Air Canada flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Canada assistance team will most likely ask you to pay extra for checked luggage.
Air Canada offers direct flights to 113 cities in 51 different countries. Toronto, Montreal, and Vancouver are the most popular cities covered by Air Canada.
Air Canada concentrates most of its flight operations in Toronto.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air Canada.
Air Canada is based in Toronto and plays a major role in transporting passengers across the United States-Canada border. Secondary hubs are also located in Calgary, Montreal and Vancouver. First offering transcontinental routes in 1938, scheduled services are now regularly run to Europe, South America, Asia, Oceania and Africa. Seasonal flights are offered to a number of Caribbean and Central American countries, such as the Bahamas, Cuba, Jamaica, Puerto Rico and the Dominican Republic.
Operating as aligned subsidiaries, Air Canada Express focuses on domestic flights to smaller regional cities and Air Canada Rogue is a low-cost alternative. Halifax, Ottawa and St. John’s are three of the Canadian destinations that the airline group targets.
It is a founding member of the Star Alliance, having joined together with United Airlines, Thai Airways, Lufthansa and Scandinavian Airlines back in 1997. Connecting flights and shared airport lounges across the Star Alliance group boost the value for customers of Air Canada. Additional codeshare agreements are in place with Cathay Pacific, Central Mountain Air, China Southern Airlines, Etihad Airways and Virgin Australia.
Recognized as the flag carrier airline of Canada, a red maple leaf is emblazoned on the tail of the fleet’s aircraft. Boeing and Airbus are the preferred manufactures of choice, with the A320 and 787 series some of the most popular models. A number of the planes are painted with the dark grey Star Alliance livery.
Passengers are given the choice of flying in either Economy, Premium Economy or Business Class when they fly with Air Canada. A host of alternative meal options are available to Premium Economy and Business Class passengers when flying in North America, such as reduced fat, gluten free, vegetarian, low lactose and Kosher.