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Satisfied

The flight was on time, staff were professional and friendly. It was a great traveling experience overall. Thank you!

The flights were pretty much on time, staff was very professional and friendly. It was a great traveling experience overall. Thank you!

Satisfied

On time departure with early arrivals. My last flight arrived 20 minutes ahead of schedule which was great due to my long commute home 3+ hours. The cabin crews on all 3 flights were great. See ya in 7 days Air Canada

On time departure with early arrivals. My last flight arrived 20 minutes ahead of schedule which was great due to my long commute home 3+ hours. The cabin crews on all 3 flights were great. See ya in 7 days Air Canada

On time departure with early arrivals. My last flight arrived 20 minutes ahead of schedule which was great due to my long commute home 3+ hours. The cabin crews on all 3 flights were great. See ya in 7 days Air Canada

The best

The staff were kind and friendly. It was smooth going and coming back even though coming back with holiday traffic.

The staff were kind and friendly. It was smooth going and coming back even though coming back with holiday traffic.

Flew Business Class that gave me privileges at the Maple Leaf Lounge which I was looking forward to as this was the Saturday before Thanksgiving, but LGA was quiet. Regardless, the Maple Leaf Lounge was really tranquil and relaxing, sto=cked with a large breakfast selection that had 2 omelettes, sauteed onions and peppers to throw on them, really good bacon, delicious fingerling potatoes, oatmeal with a big variety of garnishes, fresh fruit and cheese, bagels, muffins and other continental items. There was a good coffee machine with terrific espresso (EVEN DECAF ESPRESSO), cans and pitchers of juice, soda amchine and beer taps. By the time I left they had switched the fruit out for salad in advance of lunch and it look like a thorough selection with chicken. The view of the gates and fray below added tot he cocoon I felt I was in. I would pay to do it again and it definitely added to it. For the two flights I was on (to YYZ connecting to YQB) I was served a nice cheese and fruit plate even though they were about an hour. Impressively, on te shorter YYZ to YQB leg I was served warm nuts as well as a hot towel. I only get that when flying long flights on a lie flat seat on the American legacy carriers. Service was warm, welcoming and just made me feel wonderful. I would consider Air Canada for any destination if price were competitive based on the great service.

Flew Business Class that gave me privileges at the Maple Leaf Lounge which I was looking forward to as this was the Saturday before Thanksgiving, but LGA was quiet. Regardless, the Maple Leaf Lounge was really tranquil and relaxing, sto=cked with a large breakfast selection that had 2 omelettes, sauteed onions and peppers to throw on them, really good bacon, delicious fingerling potatoes, oatmeal with a big variety of garnishes, fresh fruit and cheese, bagels, muffins and other continental items. There was a good coffee machine with terrific espresso (EVEN DECAF ESPRESSO), cans and pitchers of juice, soda amchine and beer taps. By the time I left they had switched the fruit out for salad in advance of lunch and it look like a thorough selection with chicken. The view of the gates and fray below added tot he cocoon I felt I was in. I would pay to do it again and it definitely added to it. For the two flights I was on (to YYZ connecting to YQB) I was served a nice cheese and fruit plate even though they were about an hour. Impressively, on te shorter YYZ to YQB leg I was served warm nuts as well as a hot towel. I only get that when flying long flights on a lie flat seat on the American legacy carriers. Service was warm, welcoming and just made me feel wonderful. I would consider Air Canada for any destination if price were competitive based on the great service.

Flying Business on Air Canada is wonderful. With ultimate destination in US, you get the Lounge. Only problem is there was no lounge in YQB so it had to wait until connector in YUL. Flight itself is only about 30 min like the old DC-NYC shuttle so there was no service other than almonds and the bottle of water that was at your seat upon boarding. Would have been nice to be offered a beverage and there was enough time to do a quick pass for the 16 seats. That and having a lounge in YQB are only complaints, but that's very first world complaint. The FA were cordial and professional if not warm. It was a good flight and I'd do it again. But, word to the wise, it's a very different experience doing border check in YUL than YYZ. Long walk and had to go through full screening (including taking off shoes and having to chuck the bottle I had just gotten not knowing there was going to be a frull screening since there was no warning) at YUL even though never left the terminal after landing. YYZ was just a passport check. This is not A/C's fault, but travelers should be advised/warned in advance so they know what to expect especially since you land and have access tot eh terminal and it's stores and food before you get to border check. If you have mobility issues, the distance can easily be a problem and there is no warning of how long it is until you have reached the end. My mom would not be able to navigate it and someone like her may not be able to stop in the middle of an empty long corridor to ask for mobility help. A sign offering how long (10 Min, etc.) the walk is like at new LGA terminals goes a long way. Also can be stressful if you're tight on time for a connection.