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Pros: WiFi Movie channels

Cons: Choice of snacks!

Pros: Crew did a good job. In flight entertainment was great. Need a way to use my wireless headphones with the direct tv (maybe through the United app?)

Cons: Seats in First Class were not as comfortable as I would expect. Hardly any padding in the back or in the armrests. Didn’t care for the food on either flight. Can’t you just serve some good ol’ Meat and potatoes with gravy, a plain vegetable and a roll?

Pros: The airbus seats were far more comfortable than the 737-800 seats that we had on the orevious outgoing flight. It shows comfort is possible when the airline selects the right equipment.

Cons: Na

Pros: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Cons: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Cons: Need better movie options

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Pros: The kind crew

Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: The crew was polite and pleasant unlike the crew from KC to Boston.

Cons: Telling us to check bags before we get to our seat and find out there is no more room.

Pros: Standard boarding The plane was on time

Cons: Better boarding process.Such as the one used by Southwest

Pros: Awesome crew

Cons: More room

Cons: The flight scheduled was 1 hour 30 minutes late

Cons: Suggest online check-in providing change seat options

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: nothing

Cons: 3 hours delay for a flight of 1 h 45 min

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Cons: Without any explanation, Air China delayed my flight from Beijing to Hong Kong for 3 hours and ground staff still had an bad attitude toward hundreds of passengers asking questions.

Pros: I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Cons: They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Pros: Air India sucks.

Cons: unprofessional service

Cons: We missed the connecting flight because of late departure in Chicago In india we are kind of staying the airport for our Chennai connecting flight We are here to attend my nephew’s wedding but we will miss part of the event due to this

Cons: Working entertaining systems

Cons: The flight from Newark to Mumbai was very uncomfortable with a rude staff

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Pros: Crew was really good and the seating was quite okay

Cons: Seating distance

Pros: Was pleasantly upgraded from Economy to Business.

Cons: It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me.

Cons: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Pros: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Cons: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Pros: Standard boarding The plane was on time

Cons: Better boarding process.Such as the one used by Southwest

Pros: Air India sucks.

Cons: unprofessional service

Pros: Good flight crew

Cons: No

Pros: Food served!

Cons: No leaky fluid from bin top.

Cons: Tired aircraft! Even though I’m a premium Star alliance member they still only allow one carry on. I am on a round the world business class trip and I never check luggage. I have a carry on and a small personal briefcase and was forced to check my carry on. Never again will I fly Air India.

Cons: This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers.

Cons: Suggest online check-in providing change seat options

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Cons: The crew should be friendlier while they deliver their service.

Cons: Cancelled my flight and changed my schedule to next day with out intimating me till last minute which is very rediculous.

Pros: Crew was very friendly

Cons: Better movie choices

Pros: timing and service at airport

Pros: Smooth flight, good service

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Pros: Was pleasantly upgraded from Economy to Business.

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Cons: We missed the connecting flight because of late departure in Chicago In india we are kind of staying the airport for our Chennai connecting flight We are here to attend my nephew’s wedding but we will miss part of the event due to this

Pros: Flight delayed 2 hours

Cons: The runway lights at lucknow airport caused the plane to turnaround

Pros: timing and service at airport

Cons: Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment..

Pros: Upgraded to premium economy.

Cons: NA

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Cons: Suggest online check-in providing change seat options

Pros: Food and crew

Cons: Toilets didn’t work, they were dirty and no water!

Pros: Leg room

Cons: Poor movie selection

Pros: Food is good. Crew is very polite.

Cons: Everything - Boarding, Quality of Aircraft, Cleanliness, Entertainment. Everything looks so outdated (and broken). Pieces of the seat were dangling.

Cons: Food wasn't good at all, so if you improve the food quality, that would be much better experience.