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Pros: Crew wax amazing

Pros: I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent.

Pros: The crew was amazing. Managed to get a whole row to myself (bonus!).

Cons: Cheaper change fees. ;)

Cons: The crew was good, but the attentiveness of the crew on the second leg was amazing

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Pros: The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick.

Cons: Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts.

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: Friendly crew. Excellent check-in. Priority bags came off first.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: Large space

Cons: Bording

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant

Cons: This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity.

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Pros: Good flight crew

Cons: No

Pros: Nothing

Cons: They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic

Pros: Cookies are delicious

Cons: I hate that United doesn’t let you get a boarding pass early if you don’t pay for for a bag. Hell, even Frontier lets you check in early. There was no one at the ticket counter till an hour before check in so I had to wait around outside security till I could get a boarding pass. It’s bullshit

Cons: The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime.

Pros: Leg room on the regional jet actually was better than that of a larger plane.

Cons: We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food.

Cons: More leg room and more shoulder room.

Cons: The food and in flight entertainment needs improvement.

Pros: Nothing. I would never ever fly with Air India.

Cons: They need to work on everything. Super crappy customer service, crappy food quality etc

Pros: Space

Cons: Lounge experience

Pros: Nothing in particular.

Cons: No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Cons: Better seat

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Cons: Chicken was undercooked. No power outlets.

Pros: Direct flight Flight take off and landing timing

Cons: Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks

Pros: Despite all the security checks, it was easy to board even in group 4. :)

Cons: Food was just mediocre. Would be nice to see a menu. They didn't offer slippers and the eye masks for the long flight. Comfort plus seats were spacious not really "comfortable:

Pros: Crew was very accommodating

Cons: More seating space

Cons: Make sure all passengers can watch movies

Pros: No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant

Cons: This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity.

Cons: The food and in flight entertainment needs improvement.

Pros: Flight not full

Cons: Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment.

Cons: Check in process at Mumbai airport.

Pros: Crew was amazing. They are very active.

Pros: Crew was good,seats were uncomfortable,less leg space

Cons: There should be more legs pace and if the person sitting near window wants to getup and go out then every body should not get up.TVScreens were not working or the speakers were not working

Cons: They bumped me and put me on a later flight. Yikes

Pros: Flight not full

Cons: Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment.

Pros: All good

Pros: Same again. A good flight and well fed.

Cons: Shorten luggage wait time to arrive on the belt.

Pros: The 777 is way behind the 380s comfort.

Cons: No delay, entertainment, 3 hours flight should get a proper meal

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: Nothing. I would never ever fly with Air India.

Cons: They need to work on everything. Super crappy customer service, crappy food quality etc

Pros: Nothing

Cons: It was like flying a crowded bus with push and shove!

Cons: No entertainment at all! And was told that I may have to get on a different flight on a different airline because of weight issues.

Pros: Direct flight. A couple of the crew members were nice. Good take off and landing.

Cons: Old "dingy" planes. Unorganized boarding procedure. A couple of the crew members were disrespectful, combative, whining about other passengers and definitely needed to be trained in customer service. Chicken/pasta was bland and not cooked well, pairing of the food was terrible, in fact they even had the wrong condiments - they gave butter with the omelette but no bread. In that case, instead of butter, ketchup would have made sense. The music section of entertainment had one song in each genre. Poor touch screen, no pullout remote and not the best selection/ not properly organized. Overall, I would say, United needs to learn from their peers - middle eastern and asian airlines about service, food and process. The only thing going for them is the direct connectivity

Pros: The flight crew was friendly and smiling.

Cons: The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible.

Pros: short time, smooth flight

Pros: Same thing as my earlier flight.Toilets paper was out of stock. No water inside Toilets.

Cons: They are not going to change until this is privatize.

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Pros: Food was good

Cons: Terrible communication about what terminal and gate to go to!

Pros: Every thing SoSo Flight delay No proper signs where to go No courtesy of staff

Cons: Cortese staff more helpful in answering to customer I had less weight in checked baggage requested agent if I could check in my small had bag which would have made it 27 kg total ( 2 kg more than allowed wt of checked baggage ) but no carry on Was spoken to very rude with agent

Cons: Seats are not comfortable

Cons: TV screens did not work at all. For a 15 hour flight this is the worst thing possible. How do u kill time !!!! Food could have been better. The first meal was so less in quantity. I was so hungry but they didnt have more to give.

Pros: Not much

Cons: Everything

Pros: Good flight crew

Cons: No