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Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pros: "Nothing to complaint. Excellent airline nowadays"

Cons: "Very good airline except for the fact that the staff at Narita airport."

Pros: "Crews were amazing."

Cons: "Entertaining in English"

Cons: "Boarding in New York could have been better organized"

Pros: "Everything. I always enjoy my flights with JAL."

Pros: "Wonderful crew"

Pros: "The crew and food both are amazing."

Pros: "Yes."

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pros: "they assisted my aunt very well all through out her flight"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "The food the service and the staff"

Pros: "The food the service and flight was great"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Cons: "Nothing."

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Cons: "Almost missed my flight - they could not locate me as a ticketed passenger"

Pros: "Never problems with JAL"

Pros: "It was very good no prO lens at all:)"

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Pros: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Cons: "Really no complaints"

Pros: "Premium economy is more worth that the price"

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Pros: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Cons: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Cons: "Double standard"

Pros: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Cons: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."

Pros: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Cons: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."

Pros: "So cramped. Very uncomfortable flight."

Pros: "Great service."

Pros: "Customer service was on point . Thanks Again !"

Pros: "Great airline, roomy seats and they don't nickle and dime you like other airlines."

Cons: "Everything was great!"

Pros: "I got an upgrade!"

Pros: "The Flight staff are very professional. The food and service were excellent."
Cons: "The only downside was the long layover (7.5 hrs) in Narita airport."

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "Nothing"
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Pros: "The staff"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Pros: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Cons: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."

Pros: "Great service"
Cons: "N/A"

Pros: "Very nice service roomy aircraft A350"

Pros: "food was good"
Cons: "I don't like cameras spying on us. More leg room."

Cons: "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"

Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"

Pros: "Wheelchair assistance..very dignified"
Cons: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"

Cons: "Docking at an air bridge rather than taking a bus"

Pros: "Standard of the flight was good"
Cons: "Cabin personal was unengaged rude and everything than helpful"

Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."

Pros: "They serve Baileys. I had a treble and then slept for 8 hours."
Cons: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"

Cons: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Cons: "all except the seat - always delayed"

Cons: "flight delayed as always"

Cons: "delayed as usual"

Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"

Pros: "Crew was amazing and diligent !"
Cons: "Food could have been better with some more options available onboard!"

Pros: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Pros: "All gud"
Cons: "Extra things like toothpaste etc must have been provided to all"

Cons: "90 minutes delayed"

Pros: "not too bad"
Cons: "not too bad"

Pros: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Cons: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."

Pros: "Staff very professional"
Cons: "Touch screen not working, no entertainment on entire flight"

Pros: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Cons: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."

Pros: "Cleanliness and no disruptions"
Cons: "The crew were slow to clear the food trays"

Pros: "On time departure and arrival, in flight service and comfort."
Cons: "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."

Pros: "Same as above"

Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"

Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Pros: "We got to our destination"
Cons: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Cons: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Pros: "Can't say anything was better or outstanding."
Cons: "Attitude of Crew Manager - Ms Jacky. She thought of me STUPID who did not know how to use touch screen of personal TV. My personal TV's touch screen wasn't working so I complaint to stewardess, who asked her manager, Ms Jacky to come, she resent the system which worked and then stopped again. I again complaint but by the time Ms Jacky came the system started working again so she said "I did not know how to use touch feature. I was touching it too hard."

Pros: "very friendly staff, meals were very good, much to choice in the inflight movies games, etc."

Cons: "None in particular"

Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

Pros: "Great Crew, excellent food, fantastic entertainment! I flew coach and for the value it was fantastic!"
Cons: "There really wasn't anything about this flight I disliked! I even had an empty seat next to me!"

Pros: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Cons: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."

Cons: "My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too"

Pros: "Just great all round"

Cons: "Overall waiting and long flight."

Pros: "Always in time for landing and take off always before schedule"
Cons: "Present long security questions and many times checkings at airport before departure specially from Hongkong"

Pros: "1st - boarding at hongkong was a pain. You line up at security just to transfer/transit. Then another line up to get inside the boarding area where they again check your ticket and boarding pass. Then theres another line at the gate where they scan your boarding pass. Just when you think you're done, there's another line right before you enter the plane where they check all the hand carry of the passengers. Overkill! 2nd - the crew - not very friendly at all. I noticed they spent more time chitchatting with the caucasian in front of me than with the rest of the asians around me. No smiles for the passengers - not even when they lined up to say hi and goodbye. They were just going through the motions. When they answered the call lights of the ladies in front and beside me, they were curt and abrupt. It was a good thing i didnt need them for anything. Then i happened to go to the restroom and i saw them chatting among themselves in the back while the bathroom was a mess. 3rd - seats were ok, but were narrower 4th - food was hot but the dinner wasnt appetizing at all - some kind of meatball/mashed potato slush. I could only eat less than a quarter of the entree. The breakfast was ok- egg was ok, the bacon was soggy and the sausage was not salty which was a plus. 5th - a lot of movie choices! Helped pass the time quickly"

Pros: "onetime, efficient, well-managed"
Cons: "not very good food and not enough of it cramped"

Cons: "To cold, no sleep,lake of oxygen,bag very dirty"

Cons: "The toilets are small. Sinks clogged and do not drain properly. Toilet seat covers are sticky and stained."

Cons: "3h delay on the way in 1h delay on the way back"

Pros: "Overall speaking CX flights quality has been declining over recent years"

Pros: "Great crew and spacey seating."

Pros: "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
Cons: "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."

Pros: "Great crew, spacing of passengers, comfortable, on time"

Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Cons: "A lot of turbulence"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Cons: "Seat wasn't comfortable"

Pros: "live tv, watched the formula one race"
Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"

Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."

Cons: "Best option across the pond, amazing upgrade prices"

Pros: "N/a"
Cons: "Explain why there’s over a 2 hour delay"

Pros: "Everything. Always an excellent and professional experience."
Cons: "Nothing"

Pros: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Cons: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Pros: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Cons: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Cons: "WiFi"

Pros: "Crew was great especially Fawn. Best flight attendant I’ve had."

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"

Cons: "gate agent said I could check my bags at door of plane -nobody was waiting there so I asked flight attendant & he was very rude to me wouldn’t help me & didn’t tell me where to hang up my coats when I asked / not my fault plane boarded 25 min late"

Pros: "The crew was amazing"

Cons: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Cons: "Every thing was excellent"

Pros: "Service"
Cons: "Nothing"

Pros: "Nice crew"
Cons: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."

Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pros: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Cons: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Pros: "On time flight courteous service"
Cons: "Food"

Pros: "Comfort"
Cons: "WiFi never connects food"

Pros: "The staff are great very nice pleasant"
Cons: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"

Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."

Pros: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Cons: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Cons: "Need vegetarian meal in first class"

Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pros: "Waiting in the departure lounce was ok"
Cons: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."

Cons: "-"

Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Everything. Very nice accommodating ok"

Pros: "Swift travel!"

Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Cons: "Delayed due to problem with the door"

Pros: "Nice flight nice crew just about as good as you would want"

Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Cons: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Pros: "Efficient boarding"

Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Cons: "Klm is the best, even on a 40min they served small breakfast."

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."

Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."

Pros: "Yes"
Cons: "Everything was good"

Pros: "Very friendly crew and on time with no problems."

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "No delay and nice staff"

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "The friendliness of the crew"

Pros: "General flight journey"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "Delays, took my hand luggage into the hold,"

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Cons: "Flight cancelled"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Pros: "yes"
Cons: "not really"

Pros: "My seat at the window was great and the staff really friendly and courteous!"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "Quick flight"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Cons: "Not enough leg room"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "Light snack and complementary wine"

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "Nothing special"

Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Easy to board and easy flight."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Pros: "Good aircraft, good service, on time, eventless"
Cons: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Pros: "I"

Pros: "Crew were very good."
Cons: "No vegan food available."

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "n/a"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"

Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Pros: "NA"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"

Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."

Cons: "Really hard to get boarding passes online"

Cons: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Pros: "cbvghjkl;"
Cons: "mmmm"

Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Cons: "Great experience"

Cons: "It was a great flight can’t think of anything"

Cons: "Boarding at CDG was awfully slow"

Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Cons: "Booked with my partner. Ended up sitting apart. Not good"

Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Cons: "My entertainment device did not work the entire flight."

Cons: "They lost my luggage :("

Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Pros: "Didn’t like the sandwich offered"

Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "Good quality flight"
Cons: "But delayed and lost baggage"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "No extra charge for simple refreshments."

Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"

Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Great service"

Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."

Pros: "Food and wine was very good. Music selection was excellent."
Cons: "Not enough leg room."

Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Cons: "I didn’t have time to make it through customs. Missed my flight"

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Nothing"
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"