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Pros: Snacks

Cons: 2h late!

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: everything was fine. uneventful

Cons: Food

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Cons: The food and in flight entertainment needs improvement.

Cons: The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement.

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Pros: Crew was friendly and helpful. Took good care of wheelchair bound passengers. Landings on this trip were exceptionally impressive.

Cons: The entertainment system isn’t the greatest, but in the iPad era this is not a big negative.

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: Very comfy seats.

Pros: Snacks

Cons: 2h late!

Pros: Very comfy seats.

Pros: everything was fine. uneventful

Cons: food

Cons: It would be nice if at least snacks and a cup of water were provided.

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Pros: Crew!

Cons: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Pros: All good

Cons: Free cup of tea!! Perhaps lightly more leg room

Pros: My air hostess was very friendly and kind

Cons: Food for vegetarians

Pros: Literally nothing.

Cons: It could have happened.

Cons: The pancake was not cooked enough couldn’t eat it

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: Crew wonderful.N

Cons: None for now.

Pros: Crew.. single person was okay. Overall company operation plus late flight was poor

Cons: Luggage handling could be better. Flight on schedule will be good.

Pros: The chairs was comfortable and crew was nice

Cons: Again food option all the time is spicy.

Pros: Traveling time

Cons: Cleanliness

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: on time flight and landed early

Cons: serve napkins and sanitizer

Pros: Overall flight, food & entertainment experience

Cons: Nothing

Cons: No service. Boarding pass didn't work. At the check-in counter a tour group bribed the workers to skip the line.

Cons: Check in process at Mumbai airport.

Cons: Quality n quantity of food. It can be improved.. as well as snacks or jalpan itmes should not be repeated in d same.flight.

Pros: Crew was very polite.

Cons: Seat was uncomfortable. PA system was inaudible. Plane smelled unpleasant. Waited on the tarmac for 45. Waited for checked bag for 45 minutes.

Pros: Aircraft and schedule

Cons: Entertainment and food could have been better. Not lot of options in the entertainment. Indian food offered in other airlines such as Emirates and British Airways have been better than what has been offered in native Air India flight

Cons: Easy and friendly check in and inflight courtesy.

Pros: Every thing SoSo Flight delay No proper signs where to go No courtesy of staff

Cons: Cortese staff more helpful in answering to customer I had less weight in checked baggage requested agent if I could check in my small had bag which would have made it 27 kg total ( 2 kg more than allowed wt of checked baggage ) but no carry on Was spoken to very rude with agent

Pros: Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!

Pros: Good selection of movies. Lights changing color on ceiling through the flight

Cons: Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!

Pros: Good food and excellent service

Cons: Noisy plane made the entertainment inaudible

Pros: The crew we're good

Pros: Yes

Cons: All good

Pros: Great business class

Pros: Amazing crew.comfortable seats

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Pros: Food

Cons: No movies no music broken seat old fashioned

Pros: Nice charming very cooperative.

Cons: More than satisfied wonderful.

Cons: The filthiest plane I have ever been on. Never again.

Cons: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Cons: Seat quality, on time departure and arrival and food Quality

Pros: Nothing

Cons: Everything

Cons: The food from Bombay to Rajkot can be better

Cons: The online check in wasn’t working and so the only seats available were the worst. I was told by staff that the website is often not working so you have to keep trying over and over. This is very time consuming and inconvenient. I was directed to the general boarding queue despite having a business class ticket. Food service was only after takeoff then there were no snacks available for about eight hours. Some of the televisions were not working. There was a drip from the air conditioner in the adjacent seat. Cabin crew did not respond to calls sometimes. The seat was uneven when reclining.

Pros: Yes service was nice and after telling about food allergy for spicy food she offered me some other snacks which wasn't spicy.

Cons: To have more options about food in a sense for those who has allergy for spicy food.

Cons: Timeliness

Cons: Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless. Entertainment system is limited. Aircraft feels old.

Cons: I asked to cancel and received no response

Pros: The timings were the best

Cons: Crew can be more friendly and interact work smile, food was stale and lot of scope for improvement and the entertainment consoles werent working

Cons: Entertainment system was limited with poor sound quality even in Business. Monitor is too distant in business. Food was mediocre. No announcement was made 45 minutes before landing in Tel Aviv, just an announcement at 30 minutes forbidding movement to the restroom. Tea and coffee were not offered frequently in Business even though several seats were empty and attendants were not overwhelmed. Announcements in English were confused and confusing. NO SIGNS at gate explaining 26 A was for business and 26 B was for economy and these gates were a 3 minute walk from each other. No staff to advise until finally an announcement. Lounge is ‘tired’ with limited food selections. Disappointing all around.

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: The aircraft was good, it was Streamliner.

Cons: Boarding was not well managed. While booking the ticket it said non stop, the flight actually stops at London airport Heathrow for 2 hours, and have to go for security check again.