Find Cheap Flights from Mumbai Chhatrapati Shivaji to Newark (BOM - EWR)

Pros: I was in economy + which had good leg room

Cons: Overhead bins for economy + are placed elsewhere. Preselected meal not available and was delayed in serving the alternative for 20 mins. Entertainment options include TV shows with 1 episode to pad the numbers

Pros: Food was decent, service as efficient albeit not very courteous. But one has come to expect that of UAL and hence the reduced flights I've taken in the last year.

Cons: Seat uncomfortable for a flatbed. Seemed to have a gap that needed a pillow to fill. Seat wasn't completely clean when I boarded. Used water bottles in the seat pocket. Toilet was unclean before the flight even took off. At check in they didn't specify the lounge to be used. Unclear instruction regarding the availability of a separate business security line.

Pros: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Cons: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Pros: Direct flight. A couple of the crew members were nice. Good take off and landing.

Cons: Old "dingy" planes. Unorganized boarding procedure. A couple of the crew members were disrespectful, combative, whining about other passengers and definitely needed to be trained in customer service. Chicken/pasta was bland and not cooked well, pairing of the food was terrible, in fact they even had the wrong condiments - they gave butter with the omelette but no bread. In that case, instead of butter, ketchup would have made sense. The music section of entertainment had one song in each genre. Poor touch screen, no pullout remote and not the best selection/ not properly organized. Overall, I would say, United needs to learn from their peers - middle eastern and asian airlines about service, food and process. The only thing going for them is the direct connectivity

Cons: Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip.

Pros: Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies.

Pros: Smooth flight

Cons: Weird plane noises (typical of older Airbus planes)

Cons: Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies.

Cons: Entertainment system did not work properly Foldable dining table on seat was broken

Pros: Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy

Pros: Schedule Convenience

Cons: My seat would NOT recline. For a 15 hour flight with non-reclining seat was painfull. I complained to the crew member and he just passed it to someone who never came and checked. When I inquired again, he told me that it was a mechanical issue with the seat and they other with same issue. He said sorry, it will be repaired once on ground. Mu back is hurting after one full day of rest at home. Just they don't have any courtesy or customer satisfaction mind set. This is why they are loss making airlines. Next time will take another airlines.

Pros: Food was better, seating and TVs seemed updates.

Cons: the web check in doesn’t work. It was a nightmare trying to check in online and get seats. We set food preferences several times and in several ways (on phone , online and even confirmed it at check in) but we were not served the meals we ordered. This is a huge problem since we had the same issue going from EWR to BOM

Cons: No entertainment at all! And was told that I may have to get on a different flight on a different airline because of weight issues.

Pros: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Cons: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Pros: Pilots did a good landing. Reached 30mins ahead of schedule. In flight service was good and entertainment choices were plenty.

Cons: Food was mediocre. Boarding announcements were dismal. Seats were not comfortable for a 15hr flight.

Pros: Good boarding was fast

Cons: Food was very bad Entertainment systen was broken Service was non existant

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Pros: The staff upon checking in were very polite and courteous.

Cons: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

Pros: Very impressed with the flight crew team!!!

Cons: Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver.

Cons: I didn't get to get on the flight.

Cons: Lavatories did not seem to have been cleaned

Pros: Food was decent, service as efficient albeit not very courteous. But one has come to expect that of UAL and hence the reduced flights I've taken in the last year.

Cons: Seat uncomfortable for a flatbed. Seemed to have a gap that needed a pillow to fill. Seat wasn't completely clean when I boarded. Used water bottles in the seat pocket. Toilet was unclean before the flight even took off. At check in they didn't specify the lounge to be used. Unclear instruction regarding the availability of a separate business security line.

Pros: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Cons: You expect to get Taj qualify Indian meals when you fly business. My 80 year old mom and I were starving cause we could not eat what they were serving us.

Pros: Legroom

Cons: Entertainment system is broken on most of the seats, 14 hour flight without Entertainment is horrible. Boarding procedure must be improved, instead of lining up all the passengers, they could do a zone wise boarding, food is very boring

Cons: 1) Fruits served as breakfast felt stale and smelled funny 2) I could see cracks in my meal table 3) The crew only came around once to collect trash which was too little in a 14 hour flight 4) The touch on the inflight entertainment system was not working 5) This is not specific to Air India but it's about Mumbai airport - there were no restrooms in the secondary boarding area (after the second check-in) and also there were not enough seats. This becomes a problem for elder people and also those traveling with families. 6) They split baggage claim into 2 carousels which was very confusing. We couldn't figure out which carousel to wait at. 7) The flight was delayed by an 45 minutes (while landing) but there were no announcements.

Cons: The screen on my seat was inoperable so I could not avail of the entertainment

Pros: Food was better, seating and TVs seemed updates.

Cons: the web check in doesn’t work. It was a nightmare trying to check in online and get seats. We set food preferences several times and in several ways (on phone , online and even confirmed it at check in) but we were not served the meals we ordered. This is a huge problem since we had the same issue going from EWR to BOM