|Avg. flight duration||15h 25m|
|Flights arrive in||New York|
|Flights depart from||Mumbai Chhatrapati Shivaji|
|Flight price||₹ 46,591|
|Airlines||Turkish Airlines, Kuwait Airways, Jet Airways, Delta, Qatar Airways, Ethiopian Air, SWISS, United Airlines, Cathay Pacific, Air France, Lufthansa, Air Canada, KLM, British Airways, American Airlines|
Pros: Crew was friendly and service was good.
Cons: Seats should be more comfortable
Pros: Crew was very nice and accommodating.
Cons: One piece of our luggage did not arrive on time.
Pros: On time flights. Free entertainment. Good food. God plane.
Cons: Nothing, really.
Pros: Departing on time
Pros: Yes everything was perfect
Cons: Everything including food was excellent
Pros: Spacious seats with leg room.
Cons: Some of the staff needs customer service training.
Pros: Good food and service.
Pros: Good food and decent service.
Cons: Kuwait Airways staff at Lahore airport was horrible.
Cons: no wheel chair was provided for my husband and crew did not bother. have complained to the singapore office and jet airways complain no. yesterday. so far no one has called back nor any apology. he was struggling to walk as he s an asthama patient at changi general hospital
Pros: The seat was good. The crew were kind and courteous.
Cons: The flight was full and boarding was chaotic. It seemed to take forever.
Pros: Check-in counter staff at Mumbai Airport was nice. Crew was quite attentive to passengers during flight BOM->BRUX.
Cons: BRUX->EWR Flight :- Long & Winding single que at pre-boarding counter. Crew was curt & not that attentive .... Serving Wine in Plastic Glasses !! .... Temp. in Economy Cabin was High .... Oxygen was LOW !!! When informed about these difficulties the Crew gave excuses that others haven't complained about it, & only after a strong protest did they admit to it & started to correct the situation. Crew response was also quite lack lustre. The leg rests were also missing !!! Overall the flight from Brussels to New Ark was disappointing...
Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.
Pros: The in-flight crew good. Service good. The lounge good.
Cons: The check in at Mumbai airport poor. Woman not friendly or attentive. Not professional. She wanted to play on her phone instead. Overcharged for excess luggage. Ticket did not show correct terminal! Put it! My suitcase was damaged on arrival and no staff on arrival to handle matter.
Cons: Leg room was lacking.
Pros: Good boarding process. Friendly flight attendants.
Cons: Its a long, long flight so can't really complain too much. Overall, it was a good flight.
Pros: Good airframe.
Cons: 3+ hours delayed; didn't arrive until 3AM.
Pros: Food were bad. Out of air condition
Cons: Boarding was a little confusing with seats not being assigned ahead of time
Pros: The crew, the seat and catering
Cons: For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed.
Pros: Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed.
Cons: Breakfast option - eggs and a sausage had much to be desired. Other meals were fine.
Cons: Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better.
Cons: I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?
Pros: Customer care was good
Cons: I suspect the problem of luggage started with Alitalia my first leg
Cons: see above
Cons: The most unprofessional ground staff I have met coupled with the most disorganised airport
Cons: There was no entertainment. Breakfast was standard
Pros: Very average experience.
Cons: Very average experience.
Cons: Swiss precision
Cons: Same reason as above.
Cons: Crew was excellent Seats very short on leg room and hard cushions
Pros: Really good flight. Clean,on time, efficient. Early arrival even
Pros: Great scenery!!!
Cons: No video screen, WiFi didn’t work, hot, got one lousy glass of water
Pros: plane flew on time
Cons: no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor
Pros: The crew was great. The seats, though cramped, were nice to have electronic device holders instead of built in screens.
Cons: The flight was 9 hours and they didn't provide any meals. That's ridiculous. When I fly with any other airline for over 7 hours I've always gotten 1 meal, if not 2. The food for purchase however, was very good. But they should not expect you to pay.
Pros: Lots of leg room!
Pros: On time and good flying experience
Cons: Service was very limited for a 15 hour flight. It does not compare with other airlines on service and hospitality. The staff is hardly around and show up only two hours after take off and one hour before landing.
Cons: Left on first leg trip from NY to HK. 23 kg/ bag. Two bags per person. Next leg was HK to Malpensa. When I go to check in they tell me 30 kg. Total weight allowed. Very upsetting. I was asked to pay 12780.- HKD. Completely misleading and trapped. I will consider other airline in future.
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks
Cons: My earphones was broken, a little bed for me. Entertainment without sport news.
Pros: Delayed. Late notification of delay. No text notification of delay.
Pros: nothing to add
Cons: nothing to add
Pros: Crew was very nice and the food was excellent.
Pros: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.
Cons: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!
Pros: Intranet wifi meant I could watch entertainment on my iPad
Cons: Seats are very uncomfortable
Cons: Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered.
Pros: it’s wasnt a full flight, so that was nice
Cons: bus to the airplane was too warm and had to wait 10 minutes before actually letting us off
Pros: I don’t like it I was 3 hours delayed
Pros: Flight crew very attentive
Pros: The flight itself was fine.
Cons: We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long.
Cons: Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️
Pros: Standard flight
Cons: Actually prepare the plane properly for take off
Pros: Boarding was smooth
Cons: More entertainment choices
Pros: Crew was friendly
Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Cons: Ran out of half the food options halfway down the plane.
Pros: Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself.
Cons: Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time.
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Pros: The crew!!
Cons: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port
Cons: No reading light in my seat...
Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Cons: There were several flight delays and gates were changes a few times.
Pros: Crew were very good
Cons: Poor entertainment system
Pros: The safety video.
Cons: Cleanless, dont charge people to change seats when the flight is not super busy....
Cons: Virgin seats are not the best business class seats out there...
Cons: Everything else
Pros: Can’t complain having a whole row for myself in such a long flight and amazing crew
Pros: Seating was comfortable. Purser spoke clear
Cons: Poorly organized boarding in Cancun
Pros: My money clip was stolen.
Cons: Have better security and stuff at airport. To be more open to people needs.
Cons: Flight attendants gruff, coffees small, TV screens glitchy/ poor quality. Everything seemed just a bit old and worn
Pros: Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed
Cons: So many ways
Pros: Quick boarding
Cons: Comfortable seats tv screens for seats
Cons: Better seat.
Pros: Seating was comfortable and again great staff.
Pros: Yes.The crew was amazing
Cons: To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm.
Pros: The crew was great and loved the meal given during flight.
Pros: Airport hotel was well organized, efficient with good food
Cons: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
Pros: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Cons: Poor customer management
Cons: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
Pros: Very nice staff on flight.
Cons: Airport was short of sky tunnels so we had to embark via stairs.
Pros: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Cons: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
Pros: The crew
Cons: Great early morning flight.
Cons: Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service....
Cons: Leg room was lacking.
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