Find Cheap Flights from Chennai to Newark (MAA - EWR)

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

No delay and friendly crew!

Not much leg room and the coffee was horrific.

The flight was very smooth and the landing also was very good. The selection of movie are plenty.

The schedule was not good and I was needed to take later flight than I ordered.

Two flights same food... Too bad

Lufthansa is always high quality

I dislike how one must stow the entertainment system so early before landing

easy boarding, great flight attendants

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

Somewhat disorganized bec. People lined up even if swat numbers have not been called.

People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

The bag service

The flight delays

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

They ran out of blankets, earphones on the flight