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Pros: Yes

Pros: The gate crew was helpful

Cons: Earlier notification of 7 hour wait time due to delay.

Cons: Good flight

Pros: The crew was amazing. Smooth take off and landing

Cons: Meal options. The only available options were sandwiches. A bag of nuts would have been nice

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: There was a disruption with the audio system.

Cons: The seats are uncomfortable

Cons: USB connection was not working from my seat

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Very professional

Cons: Lost luggage

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!