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It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.

I paid for internet that did not work and had to pay more to have it

I had a memorable experience. I dont have any comments at this time regarding waht could be better.

I have my baggage left either in Jeddah or Addis and undelivered to Abuja

Delays delays making us miss or next connection to IAD hence having to stay additional 24 hrs in Addis Ababa

It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.

Were not told that carryon laggage has to be only 12 kgs but my bag was heavier asked to pay an additional $550.00. I could have upgraded to a bussiness class for that price and no one at the gate to upgrade but able to take money for the extra weight. I felt like this was a setup scam.

For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!

The ailine departed and arrived late foe every leg of the trip, causing myself and my travel companions to miss every connecting flight. It was very unorganized given theat there was a lot of miscommunication. The flights offered are unrealistic and when you call they assure you that the plane waits for you. I missed an. entire day of my vacation and any entire day of rest back home because of the airline. I do not plan to support the airline again. Thank you

The food really sucks And they really need to work on entertainment The movie selection is herendous .