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TV did not work Special food ordered not honored/not received Response to complaint and request not received Request for window seat but given isle seat even after paying for business class ticket

A bit chaotic boarding flight but over all good experience.

Good. Crew do seem to be less friendly- management are clearly limiting them or not empowering them as they used to.

Forgotten Suite inside of the top compartment but went back to ask and they didn’t leave at the lost and found place. Also the checking in was so horrible. I had multi city and one of the passenger saint have visa go go go Dubai. The Ethiopian airlines never had information about requirement for US permanent resident so couldn’t go to Dubai. And when coming back to US we were told we can not use our Addis to Washington ticket and they forced us to get new ticket. Very horrible experience.

There where no ear phones provided and the food needs to improve.

The food needs to improve especially the fish as there where only 3 fish cubes in my plate.

It’s good alternative flight out from Mogadishu, especially for the timing

I still cannot find my luggage. I need my luggage.

Choice of Vegetarian Food in Economy class needs overhaul improvement

Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.