Find cheap flights to Chennai (MAA)

Professionalism

Nothing in particular

They announced baggage claim area/belt number onboard.

Flight was late. Crew did not seem friendly.

Staff was good

No access to lounge for platinum members, late, washroom not clean

No entertainment

I was informed that I need to collect baggage from chennai. However, to my surprise, I had to get it from bombay and had to check in again. I am not complaining that I had to do it. I am complaining that I was not informed about this.

Stayed on plane whilst people boarded in Hyderabad. No delays

No entertainment

Friendly crew

Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised

Very comfortable waiting zone like a first class lounge

Very narrow and complicated security check

Nothing

Discomfort No food/water No entertainment Very very bad seats Only 2 toilets

Crew are good . Food is okay not great not bad. They can certainly improve here . I travelled other airlines food is more delicious.

More recent movies , news would be better. Staff needs to step up and inform travelers to form the lines . follow same standards as US. They need to control crowd more. Start having Discipline.

Good service - food/beverages etc

The staff smiled.

Headphone jacks didn’t work, my husband’s tv didn’t work, they kept turning entertainment off, food was awful, pre-ordered meal didn’t show up on their list. Overall it was awful. entertainment Selection was mediocre at best.

Air India is the best. Highly recommend it

They broke my luggage. Tight seating

Inexpensive flight

The flight was delayed, the complementary cup of water they offered me tasted like it came out of a tap and did not in fact seem to be bottled water. Could be a coincidence but my wife and I both had gastrointestinal issues that same evening.

One hour delay in boarding

Cheap, on time

tight seating, not very clean, luggage took some time

Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers.

Healthy snacks

The flight was ok and comfortable.

Faster than driving from Chandigarh to Delhi Great value for price for flight Great service

The best thing about this airline was getting off it at the destination

Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks

Faster than driving from Chandigarh to Delhi Great value for price for flight Great service

Very courteous service and yummy onboard food

Healthy snacks

It was pleasant short journey even though we were delayed an additional 20 minutes in the air due to weather. This was out of the airlines control.

Nothing

Travel time and overall great flying experience

nothing to mention

We reached airport at 6:45 PM for our flight at 10PM and there were only two counters open and the staff was extremely slow in helping. There was no duty manager at site which explains how poor the service is despite this was checkin for internal flight. It took 2 hours and 30 minutes by the time we got boarding passes and cleared security. Terrible terrible terrible service and I would never ever wish to fly air India again in the future

Check in - terrible service and extremely slow staff..only two counters were open to help international passengers

Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India.

I would have liked the drink service to come around more often on the flight.

Very courteous service and yummy onboard food

Flight attendants friendly nature

Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off

Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage

Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers.

Well managed. Well serviced flight. And of course on time.

Nothing

We reached airport at 6:45 PM for our flight at 10PM and there were only two counters open and the staff was extremely slow in helping. There was no duty manager at site which explains how poor the service is despite this was checkin for internal flight. It took 2 hours and 30 minutes by the time we got boarding passes and cleared security. Terrible terrible terrible service and I would never ever wish to fly air India again in the future

Check in - terrible service and extremely slow staff..only two counters were open to help international passengers

Good service - food/beverages etc

Flight operated well on-time Boarding, check-in and baggage collection were smooth and well organized.

- Non-functional in-flight entertainment system. - Milk based dessert served in the last run of flight was stale. - Edge of seat next to foot rest was broken, and its sharp edge chipped my foot - Food tray was so loose, I had to lift it from below to keep it level while eating food. - There was litter(spoon, empty bottle, tissue paper) next to my seat. - Flight was not clean.

Overall cleanliness and service

Delay

Friendly and helpful flight attendants

My seat cushion was flattened but otherwise a nice flight!

Boarding process can be improved. Clarity of announcements from crew needed as well

The crew and the boarding was sufficient.

Seats were not comfortable, the snacks were marginal.

Clean & fast

Small seats, did not have food I wanted and took a long time to confirm.

Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff.

Friendly crew

Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised

Trip was smooth.

No problems whatsoever.

We had ordered oriental vegetarian but the crew said it is not there !!!

Entertainment system didnt work

Nothing to talk about this experience. The check-in process was mechanical. The lunge did not had enough seats to accommodate people. Boarding process was horrible and chaotic with no preference for Premium members. No one to guide at Tarmac. The food served was neither appropriate for the time nor was good in quantity, taste as well as presentation.

Nothing

Poor quality of aircraft, Dirty bathrooms, terrible food, air hostesses immersed in their own conversations, no small snacks.

Courteous staff; Decent Flight experience

Food was very mediocre. Landing was not smooth.

Travel time and overall great flying experience

nothing to mention

Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India.

I would have liked the drink service to come around more often on the flight.

We reached airport at 6:45 PM for our flight at 10PM and there were only two counters open and the staff was extremely slow in helping. There was no duty manager at site which explains how poor the service is despite this was checkin for internal flight. It took 2 hours and 30 minutes by the time we got boarding passes and cleared security. Terrible terrible terrible service and I would never ever wish to fly air India again in the future

Check in - terrible service and extremely slow staff..only two counters were open to help international passengers