|Top route||Singapore Changi to Kuala Lumpur Intl|
|Top airport||Singapore Changi|
Cons: Nothing really
Pros: Excellent value
Cons: Less adders to the base fare
Cons: Less adders to the advertised price
Pros: Crew is efficient as always.
Cons: The crew was very gentle.
Pros: Crew are very helpful
Cons: Seats were very thin. Could feel all movement from the person behind me on my back and bottom!
Pros: very affordable fares
Cons: I don't remember being asked to purchase baggage fees. I don't remember how much baggage was allowed. All of our bags were weighed together, even though we had small backpacks and should have been considered as personal item. We ended up paying more than $100 for baggage fees! Also, even water is for purchase. I don't think it was even put in fine print. Entertainment is non existent.
Pros: Comfortable leather seat, helpful and polite flight attendances.
Cons: Group-based boarding will be better and more efficient.
Pros: Very disappointed with overall experience. Booked on Kayak, received confirmation but then when I got to the counter to checkin my booking was cancelled and Kayak wouldnt do anything about it. Referred me to airline and basically "not their problem"
Cons: Kayak could have assisted with problems.
Pros: Boarding was great
Cons: The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work
Cons: comfort, food
Pros: Inside of the cabin was fairly new and kept clean. Friendly staff.
Cons: Jetstar has the most uncomfortable seats. The seats are curved forward forcing you to sit like hunchback. I could barely stand seating like this for 2.5 hours. I can’t imagine being on the longer flight with them.
Pros: - Plane boarded early so there was no real rush of everyone boarding at once
- departure and arrival time were met, no issues
- checkin was an absolute breeze, simple and painless experience
Cons: - In flight purchases are really expensive - Plane was fairly dirty, like grimy and needing a deep clean. - seat cushion was uncomfortable
Pros: Seats were comfortable. Boarding process was easy.
Cons: Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all.
Pros: I like nothing about your customer care service
Cons: Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation.
Pros: Arrived safely
Cons: No free drinks. Seats were not too comfortable.
Pros: Very fast and efficient from start to finish.
Cons: Both flights this trip were delayed more than an hour with no explanation
Pros: It was on time. Seat comfort was good.
Cons: No entertainment at all, and no water.
Pros: Crew were nice seats are a bit small for a standard person like me.my knees can touch the seat infront.
Cons: Boarding in Sanya was awful. Long queue. Immigration terrible. Queue to get inside the airport. Bus to airplane
Cons: Thye assigned me a seat that didn’t recline even though there were seats available that did.
Pros: Seats very uncomfortable
Pros: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
Cons: More human touch less $$ orientated. Make customer willing to come backs
Cons: I was a bit under one kilo heavy and they made me check in my bag and pay 50 sgd. It felt like a scam to increase revenue for the airline. I traveled with the same stuff, but only the Manila crew flagged me on my return flight
Pros: Crew and comfort just fine for a 2-hour hop from Penang to Singapore
Pros: Pleasant crew
Pros: Nothing to like about this company, luggage overcharging .
Pros: Amazingly comfortable seat.
Pros: Extra leg room space
Cons: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
Cons: Delay, friendliness of ground staff, overall feeling of saving every penny
Cons: Allow enough time between flights first of all. I almost missed my flight from Jakarta to Bali. It took me 20 hours. It was an absolute nightmare from beginning to end in every aspect of the word nightmare. Never again.
Pros: They did their jobs.
Pros: Value for money
Pros: Nice flight
Cons: No entertainment but overall good experience.
Cons: No water No legroom Bad seats Old plane
Pros: They did not serve my food , please look into it as seriously.
Pros: I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today.
Cons: It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed
Pros: I like schedule on time and the arrangement on board
Cons: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
Pros: It got me there at a reasonable price without being too uncomfortable!
Cons: Boarding was a bit of a mess (but I've seen much worse)
Cons: The seats are kind of worn out. One must really listen carefully when they talk in English
Pros: Lady crew were ok.
Cons: Needed to really pay attention when the pilot & crew speak so as to understand their English
Pros: Good for a budget airline
Cons: Yes but it's a short flight.
Cons: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
Cons: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
Pros: The stewardess was very friendly!
Pros: Nice and pleasant service during the flight.
Cons: Nothing much to ask for.
Pros: Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
Cons: Check in process is not so user friendly. A lot of missing sign for the next step.
Cons: If the flight was on time!
Pros: Nothing, the flight was rough and the crew was little to no help.
Cons: They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
Cons: Flight was late departing
Pros: Flight was nice and smooth and crew was very helpful.
Cons: It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
Pros: Crew were kind.
Cons: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
Pros: Smooth landing
Cons: Complimentary drink
Pros: Helpful n be on time
Cons: Comfortable n acceptable price
Pros: Nothing. They charge me my carry on for half the price I bought the ticket.
Based in Singapore, Jetstar Asia is a low-cost airline that operates both domestic and international flights. For those that are hoping to visit a country in Southeast Asia, you can go to destinations like Indonesia, Myanmar, Cambodia, and the Philippines. If you are interested in traveling to Asia, you can book a flight to Russia.
This airline is a subsidiary of Jetstar Airways, meaning that it has several sister airlines, including Jetstar Pacific and Jetstar Japan. Additionally, it has codeshare agreements with Emirates, Finnair, SriLankan Airlines, and Qantas. The company also maintains interline agreements with many other airlines, such as Air France, British Airways, Fiji Airways, and LOT Polish Airlines.
Jetstar Asia generally offers two travel classes on its flights, which are Economy and Business. With Economy, you are able to choose your seat, bring a small carry-on, and enjoy the plane’s in-flight entertainment system. If you fly in Business Class, you will be provided with a free hot meal, a wider seat that reclines further, noise-canceling headphones, priority boarding, a checked bag, and a comfort pack that contains items like a sleep mask and earplugs.
Out of the 18 planes that make up this company’s fleet, almost all of them are Airbus. The airline generally opts to use the Airbus A320-200 the most frequently, as it has a high passenger capacity of 180 people and is particularly convenient for medium-range flights, such as between two countries in Asia.
While the airline’s main headquarters can be found in Singapore, it has three additional hubs that are placed in South Korea.