Guest reviews
Overall rating
7.9
Good
Based on 4,007 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
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Austrian Airlines information
| IATA code | OS |
| Routes | 713 |
| Top route | Vienna International to Port Louis Sir Seewoosagur Ram. |
| Airports served | 241 |
| Top airport | Vienna International |
Austrian Airlines traveller reviews
Pros
"Good service on time arrival."
(in 20 reviews)
"The flight was very smooth."
(in 14 reviews)
"The crew is very nice."
(in 53 reviews)
Cons
"My flight was cancelled!"
(in 7 reviews)
"Small seats, no leg room, very crowded together."
(in 10 reviews)
"Bad ground crew luggage problems because their web payment service is not working."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
flight was cancelled
leg room
business class
short flight
good food
crew was very friendly
great flight
good service
ground crew
flight was smooth
-
10.0
Excellent!
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Cons: Nothing!
review from
-
10.0
They took such good care of Sevdije
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Cons: Nothing!
review from
-
6.6
Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
review from
-
8.3
The entertainment was working, didn't watch movies
Pros: I like the food and servise
review from
-
4.4
Did not have seats and no luggage
Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
review from
-
9.6
Pros: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!
Cons: Everything was very smooth, except that the seats were not very comfortable!
review from
-
4.0
Cons: small seats,no LCD for each one,food nor so good.
review from
-
7.6
Excellent attencion
Pros: Fligth attemdance atention
Cons: Delay in the departure (40 min)
review from
-
5.6
Basic
Pros: Very nice staff on board and timely departure
Cons: Cold during the flight
review from
-
6.0
Basic
Pros: Timely departure and pleasant staff on board
Cons: It was cold during the flight,
review from
-
8.0
Pros: Good experience, service was good, and attendants were courteous
review from
-
8.0
Hand luggage not allowed onboard
Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
review from
-
10.0
Excellent!
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Cons: Nothing!
review from
-
10.0
They took such good care of Sevdije
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Cons: Nothing!
review from
-
9.6
Pros: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!
Cons: Everything was very smooth, except that the seats were not very comfortable!
review from
-
6.6
Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
review from
-
8.3
The entertainment was working, didn't watch movies
Pros: I like the food and servise
review from
-
7.6
Excellent attencion
Pros: Fligth attemdance atention
Cons: Delay in the departure (40 min)
review from
-
8.0
Pros: Good experience, service was good, and attendants were courteous
review from
-
8.0
Hand luggage not allowed onboard
Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
review from
-
4.4
Did not have seats and no luggage
Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
review from
-
4.0
Cons: small seats,no LCD for each one,food nor so good.
review from
-
5.6
Basic
Pros: Very nice staff on board and timely departure
Cons: Cold during the flight
review from
-
6.0
Basic
Pros: Timely departure and pleasant staff on board
Cons: It was cold during the flight,
review from
Flight status
Austrian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
264
Frankfurt am Main
FRA
Salzburg
SZG
286
Frankfurt am Main
FRA
Innsbruck
INN
285
Innsbruck
INN
Frankfurt am Main
FRA
265
Salzburg
SZG
Frankfurt am Main
FRA
742
Košice
KSC
Vienna
VIE
741
Vienna
VIE
Košice
KSC
917
Vienna
VIE
Salzburg
SZG
934
Klagenfurt
KLU
Vienna
VIE
903
Vienna
VIE
Innsbruck
INN
625
Vienna
VIE
Warsaw
WAW
312
Stockholm
ARN
Vienna
VIE
311
Vienna
VIE
Stockholm
ARN
598
Krakow
KRK
Vienna
VIE
935
Vienna
VIE
Klagenfurt
KLU
597
Vienna
VIE
Krakow
KRK
71
Vienna
VIE
Toronto
YYZ
72
Toronto
YYZ
Vienna
VIE
688
Minsk
MSQ
Vienna
VIE
924
Salzburg
SZG
Vienna
VIE
687
Vienna
VIE
Minsk
MSQ
970
Graz
GRZ
Vienna
VIE
714
Budapest
BUD
Vienna
VIE
252
Frankfurt am Main
FRA
Graz
GRZ
251
Graz
GRZ
Frankfurt am Main
FRA
656
Chisinau
KIV
Vienna
VIE
973
Vienna
VIE
Graz
GRZ
655
Vienna
VIE
Chisinau
KIV
736
Belgrade
BEG
Vienna
VIE
214
Leipzig
LEJ
Vienna
VIE
786
Sibiu
SBZ
Vienna
VIE
735
Vienna
VIE
Belgrade
BEG
213
Vienna
VIE
Leipzig
LEJ
785
Vienna
VIE
Sibiu
SBZ
527
Vienna
VIE
Venice
VCE
550
Bologna
BLQ
Vienna
VIE
764
Varna
VAR
Vienna
VIE
549
Vienna
VIE
Bologna
BLQ
763
Vienna
VIE
Varna
VAR
760
Sarajevo
SJJ
Vienna
VIE
831
Vienna
VIE
Larnaca
LCA
833
Vienna
VIE
Vilnius
VNO
834
Vilnius
VNO
Vienna
VIE
676
Dnipro
DNK
Vienna
VIE
528
Venice
VCE
Vienna
VIE
675
Vienna
VIE
Dnipro
DNK
713
Vienna
VIE
Budapest
BUD
906
Innsbruck
INN
Vienna
VIE
204
Düsseldorf
DUS
Graz
GRZ
212
Düsseldorf
DUS
Linz
LNZ
203
Graz
GRZ
Düsseldorf
DUS
88
New York
JFK
Vienna
VIE
668
Kiev
KBP
Vienna
VIE
508
Milan
MXP
Vienna
VIE
728
Podgorica
TGD
Vienna
VIE
860
Tel Aviv
TLV
Vienna
VIE
87
Vienna
VIE
New York
JFK
507
Vienna
VIE
Milan
MXP
727
Vienna
VIE
Podgorica
TGD
582
Geneva
GVA
Vienna
VIE
211
Linz
LNZ
Düsseldorf
DUS
705
Vienna
VIE
Prague
PRG
335
Vienna
VIE
Oslo
OSL
63
Vienna
VIE
Beijing
PEK
624
Warsaw
WAW
Vienna
VIE
571
Vienna
VIE
Geneva
GVA
352
Brussels
BRU
Vienna
VIE
90
New York
EWR
Vienna
VIE
810
Thessaloniki
SKG
Vienna
VIE
351
Vienna
VIE
Brussels
BRU
89
Vienna
VIE
New York
EWR
667
Vienna
VIE
Kiev
KBP
809
Vienna
VIE
Thessaloniki
SKG
859
Vienna
VIE
Tel Aviv
TLV
64
Beijing
PEK
Vienna
VIE
245
Graz
GRZ
Stuttgart
STR
458
London
LHR
Vienna
VIE
246
Stuttgart
STR
Graz
GRZ
111
Vienna
VIE
Munich
MUC
830
Erbil
EBL
Vienna
VIE
620
Odessa
ODS
Vienna
VIE
829
Vienna
VIE
Erbil
EBL
619
Vienna
VIE
Odessa
ODS
706
Prague
PRG
Vienna
VIE
683
Vienna
VIE
Zagreb
ZAG
684
Zagreb
ZAG
Vienna
VIE
378
Amsterdam
AMS
Vienna
VIE
780
Skopje
SKP
Vienna
VIE
757
Vienna
VIE
Sarajevo
SJJ
779
Vienna
VIE
Skopje
SKP
802
Athens
ATH
Vienna
VIE
801
Vienna
VIE
Athens
ATH
25
Vienna
VIE
Bangkok
BKK
457
Vienna
VIE
London
LHR
767
Vienna
VIE
Bucharest
OTP
21
Vienna
VIE
Pointe La Rue
SEZ
472
Basel
BSL
Vienna
VIE
176
Hamburg
HAM
Vienna
VIE
832
Larnaca
LCA
Vienna
VIE
471
Vienna
VIE
Basel
BSL
778
Prishtina
PRN
Vienna
VIE
777
Vienna
VIE
Prishtina
PRN
310
Copenhagen
CPH
Vienna
VIE
646
Iaşi
IAS
Vienna
VIE
608
Krasnodar
KRR
Vienna
VIE
382
Lviv
LWO
Vienna
VIE
332
Oslo
OSL
Vienna
VIE
309
Vienna
VIE
Copenhagen
CPH
645
Vienna
VIE
Iaşi
IAS
607
Vienna
VIE
Krasnodar
KRR
381
Vienna
VIE
Lviv
LWO
553
Vienna
VIE
Zurich
ZRH
554
Zurich
ZRH
Vienna
VIE
796
Sofia
SOF
Vienna
VIE
122
Frankfurt am Main
FRA
Vienna
VIE
121
Vienna
VIE
Frankfurt am Main
FRA
26
Bangkok
BKK
Vienna
VIE
412
Paris
CDG
Vienna
VIE
411
Vienna
VIE
Paris
CDG
112
Munich
MUC
Vienna
VIE
795
Vienna
VIE
Sofia
SOF
602
Moscow
DME
Vienna
VIE
601
Vienna
VIE
Moscow
DME
179
Vienna
VIE
Stuttgart
STR
160
Düsseldorf
DUS
Vienna
VIE
184
Stuttgart
STR
Vienna
VIE
240
Berlin
TXL
Vienna
VIE
377
Vienna
VIE
Amsterdam
AMS
159
Vienna
VIE
Düsseldorf
DUS
175
Vienna
VIE
Hamburg
HAM
848
Tirana
TIA
Vienna
VIE
847
Vienna
VIE
Tirana
TIA
426
Nice
NCE
Vienna
VIE
425
Vienna
VIE
Nice
NCE
792
Bucharest
OTP
Vienna
VIE
229
Vienna
VIE
Berlin
TXL
864
Cairo
CAI
Vienna
VIE
863
Vienna
VIE
Cairo
CAI
196
Cologne
CGN
Vienna
VIE
195
Vienna
VIE
Cologne
CGN
404
Lyon
LYS
Vienna
VIE
403
Vienna
VIE
Lyon
LYS
464
Manchester
MAN
Vienna
VIE
463
Vienna
VIE
Manchester
MAN
526
Naples
NAP
Vienna
VIE
525
Vienna
VIE
Naples
NAP
75
Vienna
VIE
Shanghai
PVG
66
Chicago
ORD
Vienna
VIE
65
Vienna
VIE
Chicago
ORD
854
Amman
AMM
Vienna
VIE
853
Vienna
VIE
Amman
AMM
641
Vienna
VIE
Yerevan
EVN
642
Yerevan
EVN
Vienna
VIE
94
Washington
IAD
Vienna
VIE
93
Vienna
VIE
Washington
IAD
32
Cape Town
CPT
Vienna
VIE
872
Tehran
IKA
Vienna
VIE
900
Marrakesh
RAK
Vienna
VIE
899
Vienna
VIE
Marrakesh
RAK
31
Vienna
VIE
Cape Town
CPT
76
Shanghai
PVG
Vienna
VIE
873
Vienna
VIE
Tehran
IKA
Top flight routes
Top airports served by Austrian Airlines
- Vienna International Airport (VIE)
- Frankfurt am Main Airport (FRA)
- Toronto Pearson Intl Airport (YYZ)
- Munich Franz Josef Strauss Airport (MUC)
- London Heathrow Airport (LHR)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Newark Airport (EWR)
- Washington Dulles Intl Airport (IAD)
- Chicago O'Hare International Airport (ORD)
- Zurich Airport (ZRH)
- Graz Thalerhof Airport (GRZ)
- Los Angeles Airport (LAX)
- Kastrup Copenhagen Airport (CPH)
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
Austrian Airlines contact information
- OS IATA code
- 1800 102 5838 Call
- austrian.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
