Guest reviews
Overall rating
8.6
Excellent
Based on 1,259 reviews
Overall
8.7
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
8.7
Food
8.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
great flight all around
Pros: entertainment, cleanliness, comfort
Cons: seats go far back in front of your face
review from
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10.0
Best airline
Pros: Comfy front row seat on Q300, quick trip
Cons: Nothing
review from
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9.3
Good value and reasonable!
Pros: Courteous crew members and nice aircraft. New technology at check-in allows faster drops off for luggage! Replaces face time with real people (jobs) but it's also very futuristic. Flight attendant brought water very quickly when I requested it on my screen not knowing it if would work.
Cons: We don't get sleepers to walk around in like in Aeroflot! My map didn't work on the way there so I couldn't learn fun facts about my flight!
review from
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10.0
Seat
Pros: I like SkyCouch.
review from
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10.0
Best airline
Pros: Everything comfy spacious seats row 8
Cons: Nothing
review from
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8.0
Pros: The flight crew was absolutely wonderful.
Cons: On the phone we were trying to add one more piece of luggage to pay for and they charged us too many times.... and depending on who we talked to either nothing could be done, or it was somehow going to magically fix itself by itself. Frustrating
review from
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10.0
Favorite airline
Pros: Everything
Cons: Someone sitting in my seat already!
review from
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8.0
Cons: Delayed by 45 minutes
review from
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10.0
Best airline
Pros: Everything FA even got our bags out while taxiing into gate
Cons: Nothing
review from
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8.0
Pros: REally liked the plane, crew, and accommodations.
Cons: Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight.
review from
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6.0
Bad idea to book trip from LAX to GLA
Pros: Air New Zealand plane was newer and crew was helpful and gracious. Connection to Glasgow was a disaster mostly caused by our airline changing to British Airways to Glasgow. Because our LAX yo LHR flight arrived a bit late, we missed our flight to GLA and had to wait nine hours to get seats on another flight from LHR to GLA. No accomodations were made for us. We had to manage nine hours in LHR with a 4 year-old -- we had no other choice.
Cons: Will never again fly Air New Zealand from LAX to GLA -- an annual route for us as we have family in Scotland.
review from
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6.3
Pros: Really quite comfortable seat and space wise Good to see entertainment still in the back seat
review from
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10.0
great flight all around
Pros: entertainment, cleanliness, comfort
Cons: seats go far back in front of your face
review from
-
10.0
Best airline
Pros: Comfy front row seat on Q300, quick trip
Cons: Nothing
review from
-
9.3
Good value and reasonable!
Pros: Courteous crew members and nice aircraft. New technology at check-in allows faster drops off for luggage! Replaces face time with real people (jobs) but it's also very futuristic. Flight attendant brought water very quickly when I requested it on my screen not knowing it if would work.
Cons: We don't get sleepers to walk around in like in Aeroflot! My map didn't work on the way there so I couldn't learn fun facts about my flight!
review from
-
10.0
Seat
Pros: I like SkyCouch.
review from
-
10.0
Best airline
Pros: Everything comfy spacious seats row 8
Cons: Nothing
review from
-
10.0
Favorite airline
Pros: Everything
Cons: Someone sitting in my seat already!
review from
-
10.0
Best airline
Pros: Everything FA even got our bags out while taxiing into gate
Cons: Nothing
review from
-
8.0
Pros: The flight crew was absolutely wonderful.
Cons: On the phone we were trying to add one more piece of luggage to pay for and they charged us too many times.... and depending on who we talked to either nothing could be done, or it was somehow going to magically fix itself by itself. Frustrating
review from
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8.0
Cons: Delayed by 45 minutes
review from
-
8.0
Pros: REally liked the plane, crew, and accommodations.
Cons: Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight.
review from
-
6.0
Bad idea to book trip from LAX to GLA
Pros: Air New Zealand plane was newer and crew was helpful and gracious. Connection to Glasgow was a disaster mostly caused by our airline changing to British Airways to Glasgow. Because our LAX yo LHR flight arrived a bit late, we missed our flight to GLA and had to wait nine hours to get seats on another flight from LHR to GLA. No accomodations were made for us. We had to manage nine hours in LHR with a 4 year-old -- we had no other choice.
Cons: Will never again fly Air New Zealand from LAX to GLA -- an annual route for us as we have family in Scotland.
review from
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6.3
Pros: Really quite comfortable seat and space wise Good to see entertainment still in the back seat
review from
Flight status
Air New Zealand route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
8207
Auckland
AKL
Blenheim
BHE
523
Auckland
AKL
Christchurch
CHC
87
Auckland
AKL
Hong Kong
HKG
8270
Auckland
AKL
Kerikeri
KKE
5011
Auckland
AKL
Napier
NPE
8041
Auckland
AKL
New Plymouth
NPL
99
Auckland
AKL
Tokyo
NRT
5069
Auckland
AKL
Nelson
NSN
5121
Auckland
AKL
Palmerston North
PMR
289
Auckland
AKL
Shanghai
PVG
282
Auckland
AKL
Singapore
SIN
8133
Auckland
AKL
Tauranga
TRG
429
Auckland
AKL
Wellington
WLG
8218
Auckland
AKL
Whangarei
WRE
623
Auckland
AKL
Queenstown
ZQN
8204
Blenheim
BHE
Auckland
AKL
8734
Blenheim
BHE
Wellington
WLG
516
Christchurch
CHC
Auckland
AKL
5749
Christchurch
CHC
Dunedin
DUD
5707
Christchurch
CHC
Invercargill
IVC
891
Christchurch
CHC
Melbourne
MEL
8762
Christchurch
CHC
New Plymouth
NPL
8844
Christchurch
CHC
Nelson
NSN
5186
Christchurch
CHC
Palmerston North
PMR
645
Christchurch
CHC
Queenstown
ZQN
5752
Dunedin
DUD
Christchurch
CHC
682
Dunedin
DUD
Wellington
WLG
8164
Gisborne
GIS
Auckland
AKL
5623
Hamilton
HLZ
Christchurch
CHC
5813
Hamilton
HLZ
Wellington
WLG
5708
Invercargill
IVC
Christchurch
CHC
8269
Kerikeri
KKE
Auckland
AKL
898
Melbourne
MEL
Christchurch
CHC
5016
Napier
NPE
Auckland
AKL
5777
Napier
NPE
Christchurch
CHC
8044
New Plymouth
NPL
Auckland
AKL
8765
New Plymouth
NPL
Christchurch
CHC
5062
Nelson
NSN
Auckland
AKL
8310
Nelson
NSN
Wellington
WLG
5118
Palmerston North
PMR
Auckland
AKL
5181
Palmerston North
PMR
Christchurch
CHC
8156
Rotorua
ROT
Auckland
AKL
281
Singapore
SIN
Auckland
AKL
8192
Timaru
TIU
Wellington
WLG
8128
Tauranga
TRG
Auckland
AKL
8263
Tauranga
TRG
Wellington
WLG
406
Wellington
WLG
Auckland
AKL
8737
Wellington
WLG
Blenheim
BHE
5377
Wellington
WLG
Christchurch
CHC
681
Wellington
WLG
Dunedin
DUD
5814
Wellington
WLG
Hamilton
HLZ
8894
Wellington
WLG
Napier
NPE
8311
Wellington
WLG
Nelson
NSN
8260
Wellington
WLG
Tauranga
TRG
605
Wellington
WLG
Queenstown
ZQN
8223
Whangarei
WRE
Auckland
AKL
616
Queenstown
ZQN
Auckland
AKL
646
Queenstown
ZQN
Christchurch
CHC
606
Queenstown
ZQN
Wellington
WLG
729
Auckland
AKL
Melbourne
MEL
8155
Auckland
AKL
Rotorua
ROT
734
Brisbane
BNE
Auckland
AKL
804
Brisbane
BNE
Christchurch
CHC
805
Christchurch
CHC
Brisbane
BNE
80
Hong Kong
HKG
Auckland
AKL
90
Tokyo
NRT
Auckland
AKL
175
Auckland
AKL
Perth
PER
176
Perth
PER
Auckland
AKL
8163
Auckland
AKL
Gisborne
GIS
8091
Auckland
AKL
Taupo
TUO
5616
Christchurch
CHC
Hamilton
HLZ
5336
Christchurch
CHC
Wellington
WLG
8287
Gisborne
GIS
Wellington
WLG
5881
Napier
NPE
Wellington
WLG
8845
Nelson
NSN
Christchurch
CHC
8282
Wellington
WLG
Gisborne
GIS
855
Wellington
WLG
Melbourne
MEL
677
Auckland
AKL
Dunedin
DUD
5772
Christchurch
CHC
Napier
NPE
8800
Christchurch
CHC
Tauranga
TRG
Top airports served by Air New Zealand
- Houston George Bush Intcntl Airport (IAH)
- San Francisco Airport (SFO)
- Auckland Intl Airport (AKL)
- Sydney Kingsford Smith Airport (SYD)
- Los Angeles Airport (LAX)
- Melbourne Tullamarine & other airports Airport (MEL)
- Wellington Airport (WLG)
- Christchurch Airport (CHC)
- Brisbane Airport (BNE)
- Singapore Changi Airport (SIN)
- Beijing Capital Airport (PEK)
- Vancouver Intl Airport (YVR)
- Newark Airport (EWR)
- Chicago O'Hare International Airport (ORD)
- Perth Airport (PER)
- Denver International Airport (DEN)
- Nelson Airport (NSN)
- Adelaide Airport (ADL)
- Canberra Airport (CBR)
- Washington Dulles Intl Airport (IAD)
- Shanghai Pu Dong Airport (PVG)
- Bilinga Gold Coast Airport (OOL)
- London Heathrow Airport (LHR)
- Napier Hawkes Bay Airport (NPE)
- Palmerston North Airport (PMR)
- Queenstown Intl Airport (ZQN)
- Abu Dhabi Intl Airport (AUH)
- Tauranga Airport (TRG)
- Seattle/Tacoma Intl Airport (SEA)
- Toronto Pearson Intl Airport (YYZ)
- Tokyo Narita Airport (NRT)
- Dunedin Airport (DUD)
- Phoenix Sky Harbor Intl Airport (PHX)
- Boston Logan International Airport (BOS)
- Las Vegas McCarran Airport (LAS)
- Honolulu Airport (HNL)
- New Plymouth Airport (NPL)
- Portland Airport (PDX)
- Dallas/Ft Worth & other airports Airport (DFW)
- Hamilton Airport (HLZ)
- Kuala Lumpur Intl Airport (KUL)
- Calgary Airport (YYC)
- Frankfurt am Main Airport (FRA)
- Hong Kong Intl Airport (HKG)
- Xi'an Xianyang Airport (XIY)
- Blenheim Airport (BHE)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Orlando Airport (MCO)
- Dalian Airport (DLC)
- Rotorua Airport (ROT)
- Mexico City Juarez & other airports Airport (MEX)
- Johannesburg OR Tambo Airport (JNB)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Cairns Airport (CNS)
- Austin Bergstrom Airport (AUS)
- Hobart Airport (HBA)
- Cleveland Hopkins Intl Airport (CLE)
- Invercargill Airport (IVC)
- New Orleans Louis Armstrong Airport (MSY)
- Oklahoma City Will Rogers World Airport (OKC)
- Washington Reagan-National Airport (DCA)
- Changchun Airport (CGQ)
- New York LaGuardia Airport (LGA)
- Istanbul Ataturk & other airports Airport (IST)
- Wuhan Airport (WUH)
- Gisborne Airport (GIS)
- Montreal Elliott Trudeau Airport (YUL)
- Chengdu Airport (CTU)
- Philadelphia Airport (PHL)
- Tulsa Airport (TUL)
- Harbin Airport (HRB)
- Phuket City Airport (HKT)
- Pittsburgh Airport (PIT)
- Lanzhou Arpt Airport (LHW)
- Buenos Aires Arpt. Jorge Newbery Airport (AEP)
- Townsville Airport (TSV)
- Cancun Airport (CUN)
- Victoria Intl Airport (YYJ)
- Rarotonga Airport (RAR)
- Edmonton Airport (YEG)
Air New Zealand contact information
- NZ IATA code
- Call
- airnewzealand.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.