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Pros: I requested a refund and haven't received it yet.

Cons: A refund

Pros: Flight was cancelled and I can not get my money back.

Cons: Straighten money back process.

Pros: Nothing

Cons: Again, we should have been notified that the Egypt airport in Cairo was closing on March 19th, four days before our scheduled flight. We never made it to Moscow because the flight from Egypt was canceled. Email us as soon as it is known that airports are closing.

Pros: Nothing

Cons: We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced.

Cons: 3 1/2 hours late!!!!!

Pros: The crew

Cons: Old seats Poor entertainment

Pros: It was on time

Cons: Seats Food Entreatment

Pros: Crew was horrible! Rude! Boarding the worst I have ever had

Cons: I wish I could fly another company like delta or KLM or someone else. Aeroflot is the worst company ever

Pros: Nothing

Cons: Service and attitude

Cons: the crew Moscow-Tomsk

Pros: Late, I liked nothing.

Cons: It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA.

Cons: Old A330, entertainment system is very tired of this world

Cons: Later

Pros: The crew was good, helpful and attentive. Boarding was flawless.

Cons: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Pros: Nothing

Cons: The worst airline ever

Pros: nothing

Cons: everything

Pros: timing, safety, captain take off and landing

Cons: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Pros: Nothing in particular. An ok flight.

Cons: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

Pros: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases