Great cabin comfort and entertainment. Very nice place to be.
Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable.
Flight turned back after an hour. Held in HK for 24 hours.
Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped.
Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back.
Emirates crew are so much more helpful and pleasant.
I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.
Gate staff controlled the gate area with regard q'ing an priority boarding.
Cabin crew were friendly and professional.
Flight departed on time and arrived early
Breakfast was server 75 minutes prior to landing, allowing for a longer sleep.
Old cabin , old IFE , old seats
Arrived early , even with the usual Heathrow stack, held up parking at gate due to departing aircraft in the T5 Cul de sac
Foot space obstructed by poorly placed seat fixtures. Entertainments not available until after takeoff. Other airlines have made available for the entirety of the flight. Safety instructions not great, to be honest i do prefer the american airlines overblow saftey films. Control for entertainment placement meant when trying to sleep youd end up turning them on again. Touch screen would have been better. No internet as far as i could tell.
Baggage started to arrive at 13.30 , however the final bags did not arrive until 14.20.
We were advised by handling agents that baggage had to wait until the inbound aircraft we arrived on was pushed back and on its way to Heathrow. Baggage delivery took as long as the actual flying time
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