Daily cleaning, installation of cabin HEPA filters on flights from Kerala to Orlando
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Scores according to KAYAK customer reviews
Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "the crew is fine. The seat was OK standard."
Cons: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Pros: "Fast boarding. Early arrival. Comfortable seat."
Cons: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Pros: "Crew were amazing and great entertainment"
Cons: "Boarding could be better"
Pros: "The service was excellent"
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"
Cons: "Food could have been better."
Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Pros: "Food, service"
Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Pros: "The flight attendants were amazing."
Pros: "The seat is good. Entertainment is good."
Cons: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Pros: "wide seats. great service. on time."
Cons: "food was not as good as one would expect."
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "Liked the service"
Cons: "Nothing special."
Pros: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Cons: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "Ontime, airline stewards were excellent and tv entertainment very good"
Cons: "All good"
Pros: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
Cons: "The crew was rude when asking me to window shed."
Pros: "ending meal was very late like an hour or less before landing"
Cons: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Cons: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Cons: "Headphones were not functioning properly"
Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."
Pros: "The seat comes with foot rest attached to the front seat."
Cons: "I asked for decaf coffee and the attendant totally forgot about my request."
Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Cons: "Seats are tight and hard"
Pros: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Pros: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Cons: "Business cabin is not as good as the Air France one"
Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."
Pros: "Service was great, food was alright, was able to move from a middle seat to a window."
Cons: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Cons: "Food not so good"
Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Pros: "uncomfortable compared to the other flights"
Cons: "Same price as Singapore airlines but it's a budget flight - silk air"
Pros: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Cons: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Pros: "Excellent service but old plane"
Cons: "Entertainment was that good"
Pros: "just like the flight to FRA the return was outstanding. The crew was extremely helpful and upbeat. I was in seat 31H (more leg room this time) and I was able to observe their interactions among themselves. I can truly say they enjoy their jobs."
Cons: "nothing this time"
Pros: "Great Crew.. clean, new flight. Everything works."
Pros: "Amazing trip Qatar airline is great"
Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"
Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Pros: "Good service from the crew and good food."
Cons: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Pros: "Friendly crew"
Cons: "No alcohol served"
Pros: "Entertainment, crew was very hard-working."
Cons: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Cons: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pros: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Cons: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."
Pros: "Business class seats were comfortable."
Cons: "No WiFi, Poor list of shows"
Pros: "Crew was excellent."
Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "Flight was comfortable. Flat bed in business. Crew as such nothing great."
Cons: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."
Pros: "Good movies, comfortable seats"
Cons: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Pros: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Cons: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"
Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."
Pros: "Generally courteous in-flight staff"
Cons: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Pros: "Doha to hyd was good. Crew was courteous."
Cons: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "Entertainment list were great."
Pros: "Excellent service from the crew. Flight on time."
Cons: "Food poor- no variety"
Pros: "On board crew are excellent."
Cons: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"
Pros: "flat bed business class seats"
Cons: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Pros: "Amazing airline with excellent crew and ground staff ever willing to help!"
Pros: "Best Arab airline so far.5 star but if I could give more i would"
Pros: "Free upgrade"
Cons: "No entertainment"
Pros: "The entertainment was great."
Pros: "Good service and flight."
Cons: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."
Pros: "Good quality aircrafts"
Cons: "There was no non vegetarian meal available."
Pros: "The crew was very patient. The foid was very good"
Cons: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
Pros: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
Cons: "Cheaper change fees. ;)"
Cons: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
Pros: "Crew, food and entertainment. Seats were okay."
Cons: "Our Kochi to Dubai flight was late, the bus at Dubai airport was extremely slow and we reached Dubai airport two minutes prior to the closing of the boarding of the onward flight. We had to literally run to catch our onward flight to Boston. However, the ground staff at Dubai were excellent, called the gate staff to alert them about us and managed to get us on board. Surprisingly, our luggage was also loaded on to the same flight and we couldn't believe we got the luggage in Boston! Overall, all went well."
Pros: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Cons: "All went well."
Cons: "— Better Seat assignments , —Boarding pass issuer must know well —how to take care — seat & boarding assignments , —Food with some standards (at least to match with other airlines , at least 3 choices) — On time food serve — Crew must care the requests/needs (at least to respond timely"
Pros: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Cons: "Nothing in Particular"
Pros: "Nothing as such"
Cons: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Pros: "The crew was very attentive and patient inspite of the flight being full."
Cons: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Cons: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Pros: "Business class was excellent overall."
Pros: "Great crew and comfortable seats"
Pros: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Cons: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Pros: "The crew was very accommodating , especially important because I was traveling with children"
Pros: "Comfortable, great food"
Pros: "Food was good when we got it."
Cons: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
Pros: "Live football final game"
Cons: "Cannot think of anything"
Pros: "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
Cons: "The lactose free meal was disgusting."
Cons: "In cochin to Dubai flight , There was no space to put my carry on baggage, I ask the crew to find the place and put it, but one of the crew said there is a place in the front but she cant take it there, I told her if it is above my seat and close to my seat I don't mind to put , some body taken my space its your responsibility to find the place and put it. then she called her supervisor and the supervisor told me the bag is heavy for her, (the bag was only 7 kg). I have to take the bag all the way to front. The crew is very lazy and too much attitude, wont fly this flight any more."
Cons: "Food Poisoning"
Cons: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Pros: "The staff & the service"
Cons: "The entertainment set up was dated and malfunctioning"
Pros: "Great selection of entertainment."
Cons: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "The comfort of the flight was unbeatable. The crew was great. The 13 he flight didn't feel that long."
Cons: "When boarding my kids and I were separated. This is not recommended at all. I don't know why you can't keep families together."
Pros: "The entertainment options were great! And, they have free wine with meals."
Cons: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Pros: "- Attentive to infant needs"
Pros: "Better food Meals were bland"
Pros: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Cons: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
Cons: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
Pros: "Cleanliness of aircraft was excellent."
Cons: "Food selection was ok. Attendants are overall good but staff should be more helpful in asking individuals in manners of courtesy, such as closing shades at appropriate times. Many people these days are not very courteous and it helps to remind them."
Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Pros: "Coiner person was very courteous and very accommodating."
Cons: "The food selections are the same for years now."
Pros: "Very good we appreciate good service and good food"
Pros: "Staff was very nice and calming, especially during heavy turbulence. Food was pretty good. Pizza was delicious. Seats we're comfy, plane was extremely clean. Love the ceiling "stars" Best airline i've ever flown with."
Cons: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
Pros: "Nice flight. Nice staff. Nice food. Nice environment. Thanks to Emirates."
Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"
Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Pros: "The team was fantastic. Always willing to help."
Cons: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Cons: "Business class was beyond amazing"
Pros: "MORE STAFF NEEDED ON FLIGHT"
Cons: "PRESSURE ON STAFF"
Pros: "As always crew was great."
Cons: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Cons: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
Pros: "In flight attendees were nice."
Cons: "1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again."
Pros: "every thing from the new plane until arrive it was amazing"
Cons: "nothing every thing i like it"
Pros: "Timing immigration check in is good"
Cons: "Food was not up to the mark. Didn’t get what is promised"
Pros: "Flight was on time and arrived a bit early. Seat was comfortable."
Cons: "Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre."
Cons: "Gate 61 for boarding is too far away and requires a lot of walking....very strange design of the airport"
Cons: "Tv Options"
Pros: "Customs and immigration check out at AbuDabi"
Cons: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"
Pros: "Crew was excelent ,"
Cons: "While chk in , they wanted to charge me for half a kilo extra weight , very bad jester, internet charges expensive. Flight was late at departure for 35 minutes without any explanation."
Cons: "The smell inside the flight"
Cons: "meals could be improved"
Pros: "Nothing much"
Cons: "So i was with ticketing requesting for seating, and she said run run your flight is leaving , i did not get proper seat and i ran to find out it was NYC flight and not DC. I asked more than one Eithihqd personeel and they did not know the difference bewtween Nyac flight and DC flight . Then came back to request for seating and they again made believe my security will be declines if i waste timein requesting seating. Got a flight between 2 males for a 15 hour flight and a run across the airport with a heart problem . I will never fly Eithihqd and also will not recommend to anyone"
Pros: "Timing was maintained"
Cons: "The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline."
Pros: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Cons: "Food was terrible on the flight. Baggage was not handled properly."
Cons: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Pros: "I didnt have to catch a bus to board like how we did at Abu Dhabi"
Cons: "The boarding was done the most confusing way. Back to front when there were zones on each boarding pass"
Pros: "Got an exit seat, so really enjoyed the leg room and overall flight experience."
Cons: "The flight did not take off on time, either from NYC to Abu Dhabi or Abu Dhabi to Islamabad. From Abu Dhabi to Islamabad, it was almost an hour late."
Cons: "More protein in food"
Cons: "I missed the flight in the airport and when I went to the office in the airport to put me on the next flight they denied help. They asked me to pay the difference. I had to agree but I had not a credit card so they refused to take cash. Spend very frustrating two hours trying to convince the rude employee to put me on the flight... Do not use that airport or that company."
Pros: "Everything was OK"
Cons: "The e box entertainment options are very limited in terms of movies and tv series"
Pros: "Well mannered behaviour of all staff on board"
Cons: "No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all."
Pros: "nothing to like about. sorry i wont be taking etihad airways."
Cons: "poorest customer service. my family members, friends and myself wont be taking etihad flight."
Pros: "Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights."
Cons: "They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it."
Cons: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"
Cons: "Leg room"
Pros: "Etihad is my first choice for this run."
Pros: "Love, love the legroom in Economy. Much appreciated."
Cons: "Very comfortable. No complaints."
Pros: "Very think good"
Cons: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"
Pros: "A wide variety of entertainment available on board"
Cons: "The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Pros: "Great service in their A 380 full floor biz class service from JFK to Abu Dhabi"
Pros: "The food was great."
Cons: "Uncomfortable seats for too long a flight. Boarding took forever."
Pros: "The price"
Cons: "Everyone kept saying, sorry for the delay, sorry for this,etc."
Pros: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."
Pros: "Food and entertainment was very good"
Cons: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."
Pros: "Food was alright, and they got my special requirement wrong at first, but then linda fixed it. The flight going to India was much better. Excellent airline thou."
Cons: "When compared to etihad food is better, but when coming to entertainment etihad is way better. When coming to online checkin these guys had some server issues and I don't know how it's possible but some one was able to login to my checkin and ordered a wheelchair for me that was little embarrassing"
Pros: "Staff in airport was very helpful. Lounge was nice."
Cons: "I did get to airport a little early and found Etihad staff did not arrive until 6pm. Might be nice to have a person or two available for early arrivers like myself."
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Pros: "Everything except food. But a little more wide seats will be appreciated."
Cons: "Nothing not to like."
Pros: "The boarding process was seamless"
Cons: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Cons: "They took a lot of time for check in .. although i made the online check-in"
Pros: "In general your services are greatly appreciated"
Pros: "I had a stress free flight everything was handled right on time, made for a good vacation. Everyone was very helpful. I would recommend Etihad."
Cons: "The check in agent missed to give me a tag for my hand luggage When ground crew at the gate didn't see the tag they placed it in a cage and a scale it was underweight & within dimensions, the wheel however was sticking out of the cage and for that it was $300 charge!! Let alone the humiliation.. It was pay in 5 mins or you will be booted off... I swear I found another family almost crying as they coming from a connecting flight didn't go through the check in desk and paid $1200 I have been using same handbag on airlines including etihad for 5 years without any problems ... Go figure"
Cons: "They were out of vegetarian sandwiches and don't substitute it with anything else. They should be extra careful with vegetarian options. Meal quality can improve a bit in general."
Pros: "Etihad is an excellent airline. I had never flown them before. You are given everything that you need: pillow, blanket, excellent service and excellent food. The crew is very attentive. The flight was not full so you were allowed to take any seat that was empty so that you could stretch out. The entertainment options were excellent. For those interested, the alcohol was free."
Pros: "Not a specific thing"
Cons: "The food was awful, the entertainment and wifi were cut off 30 minutes before landing, seats were not comfortable and LA crew were not cooperating at all."
Cons: "Small plane and crowded and services was not good. I had to take two buses to get to the international terminal. I had to wait for a wheelchair for an hour."
Airlines flying from Kerala to Orlando have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kerala to Orlando
Masks required on board, masks provided on flights from Kerala to Orlando
Social distancing seating
Middle seats unavailable to book on flights from Kerala to Orlando
Testing for antibodies, testing for symptoms for flights from Kerala to Orlando
Waiving of change fees. Search flexible flights from Kerala to Orlando