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It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.

Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets

Different rules going from Dubai to Ahmedabad vs going from Ahmedabad to Dubai Horrible, only 1 baggage was allowed to carry on and no personal bag, i had to put personal bag inside carry on

On the Dubai-Gatwick flight the only meal options were Beef or Chicken. No vegetarian option. This was a surprise. I would usually order in advance but did not this time. Would have been good to know that a vegetarian meal is not available as a standard meal. Thankfully it was just me travelling, but if I’d had my kids with me that would have been a big problem for us.

My Experience was ok. But the gentleman next to me vaped the whole flight and the attendants did nothing, whether they were aware, I’m not sure.

No entertainment u less you pay. Wish there were some free movies

Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.

Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good

Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections

Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid

A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.

They again did not offer any functioning WiFi in the transatlantic crossing.

Flight was late over a hour just like the first one. WiFi was down.

I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology

Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Generally good. The crew is excellent. The food could be better.

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.

Easier to get to the Wi-Fi they should give more snacks and ask if you want more drinks and I think nuts would be better than cookies

It was swiss air flight and they were very helpful and kind

It's unacceptable to receive your bags after 5 days, and having to call multiple times to get delivery.

The food,information about luggage when they change your fly Still waiting for my luggage after 3 days The crew have no idea how to direct you with information

My flight cancelled 3 time and rebooked. It was unexpected for me. Otherwise everything is perfect.

They changed the seats that we paid for 3 times after we booked and paid for them causing me to have to call them. We had a connecting flight from my through Montreal and on to Calgary. It was raining in Montreal and they left our luggage outside in the rain. Water seeped into the luggage soaking our clothes. This was our first and last time traveling on air Canada. Use another reputable carrier, not them

The air-conditioning was poorly working. non sufficient over head space for even small regulation size carry-on luggage-ground crew should have been more persistent on offering to send carryon's to cargo .

Excellent. Wonderful agents from check-in through the end of my flight. I’ll definitely fly them again.

Even though the flight was an hour and a half late ( unforeseen maintenance problems) every was great.

I find it hard to believe that Air Canada still cannot provide non dairy milks for teas and coffees even if they offer vegan food, if preordered. It is about time to stop discriminating against people who live a plant-based diet.

My baggage got struck in Rome while coming back from Hyderabad - SFO I missed my connection from Delhi to Hyderabad, and they were offering me a flight 3 days later. I had to purchase my ticket to go to Hyderabad.

Boarding was haphazard after people with small children or walking difficulties

Good flight overall But aircraft is little old- 747-400. Hence it is spacious compare to newer 787 dreamliners Asian vegetarian food was reasonably good

This flight was operated by Air India and it was good experience

The check in staff was excellent. Some of the ground crew at Bengaluru airport that Lufthansa has outsourced to are terrible. The airport security removed my 2 power banks and set it aside from my check in luggage but they ground staff refused to go pick it up despite the airport security confirming it’s waiting for them to pick them up. I was very disappointed by their utter disregard for customer service and unwillingness to help me.

Entertainment system have to be updated. Allied partners charging money for alcohol - in fact international flight.

Plane was bit old and sits were cramped. But flights crews did an amazing job to take care of us. I would consider Lufthansa again just for them.

The flight was delayed, missed my connecting flight. Also missing one bag and no one can help me. The bag arrived the day after and the airport can't locate the bag.

Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.

The Lufthansa ground staff at bengaluru airport was completely unhelpful. There was a single line to check in for all passengers, those that checked in via the self service kiosk and everyone else. The bag drop counters were not staffed and the as a result we wound up standing in line after getting our bag tag and boarding passes just to drop off the luggage. Also there was one counter for economy class resulting in long wait time. There are lots of personnel milling around but not able to do anything.

Usual friendly BA crew who were helpful and so kind to the kids. New business class cabin combined with 787 makes for a really enjoyable experience.

Bad. Bags are missing, there was no wheel chair assistance provided

Everything could be better. Really poor airline service. No communication. Overall rude staff.

Everything was quite lovely. The crew, the food, the variety of entertainment, the flight itself, etc.

The design of business class is absolutely horrible. The flight attendants have to cross in front of passengers to pass the food. Passengers have to crawl over other passengers to get to the bathroom or to get to their bag. It’s shocking!! The flight attendants however were superb!

Better and more attentive crew and more food options. Leg space is very tight.

Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.

Air hostess delayed providing food and then pulled away the tray before i finished eating

Very Stress free Lounges were superb. Crews were caring. I loved it.

Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!