Everything is good except the seats are tightened no rooms for the legs,
The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.
They lost my bag and I still haven’t received it yet
They lost my bag and I still have not received it
Not consistent with the food quality (I mean taste not freshness)
I don’t like that an equipment change caused my seat to change from 23A to 44A. The boarding was also delayed. The crew were excellent, however and very attentive. The food was not bad.
Worst airlines either. First leg was delayed because of crew not available. My connection was missed so they booked me automatically the next day! But, impossible to get anyone on site, web site does not let me access my reservation anymore, confirmed by useless agents over the phone. My 2-leg trip with part in business class arriving at 4:10pm ends up in an awful 3-leg arriving at 9pm the next day with no way to even choose the seats and of course at the very end of the plane. I can understand problems arrive but the way Air France handle it is just unacceptable. You are on your own. Apparently getting you to your destination is the only thing they consider their duty. The customer experience and fatigue is none of their concern. And I have a status with them. I will reconsider my priorities when flying with Air France and encourage everyone to do the same.
Our flight crew were terrific. And they handle a difficult passenger with finesse.
3 hour delay but out of their control. App said I get vouchers but when I applied for them, they were nowhere to be found in my account
I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.
Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!
The entire experience in Turkish business class was superb. From the friendly greetings including the chef, to the polite and classy service, all was wonderful. The in flight entertainment is one of the best. The food was the best I’ve had inflight.
For that price on Business class, I expected to have the pod seats. These were configured as 2/3/2 and my seat mate talked half the flight with a friend across the isle, loudly. Very uncouth.
Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
Bag service at Iad airport was not nice at all. They served economy class first unvip first. This happened many times with different airports
Worst of the 3 flights so far. Food was not good, wasn’t ask my choice. Airplane was the A320 which was not as nice as the 787. Left and arrived late.
Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.
Very Bad experience bqz I was missed my next flight.
Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.
