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Turkish airline is so mismanaged . We had to onboard a flight outside from tarmac when there was heavy rains . By the time we climbed the flight we were drenched from the rain and we were so cold. The flight service was so terrible. The flight attendant never responded to any of the calls. There were no extra snack left for the kid . On one of the more than 13 hours flight my seat did ot recline and the person in the front had reclined their seat completely , for the whole more than 13 hour journey , I barely had any space to do anything . I will never travel with this airline ever again , such a bad experience

Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

Very Bad experience bqz I was missed my next flight.

Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.

Horrible, hated every part of it. They do not have business class- just tried to make one row. Boarding was a mess- felt like hungry people fighting for food. Will never ever travel in Indigo

It was great! Great value for the price I paid. Great crew and great food in business class

Unbelievable food and service! Chefs are amazing onboard. WiFi spotty

Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.

Not good always. Even our trip to japan was disaster with the American airlines delays and cancellatios. Now unfortunately we needed to book again with them last min. Was okay but as usual not comfortable seating.

Susan the flight attendant was great. She greeted me with a smile and showed great hospitality.

The entire process could’ve been better. Delayed multiple times and American lied and said it was due to Weather in New York, even though other flights were taking off the entire time (including other American Airlines flights)

This may have been the hottest cabin temperatures I have experienced on any flight prior to take off lasting for approximately 30 minutes. I am not typically one to complain but I was genuinely worried about the health of several passengers on the flight due to the extreme temperatures including a small toddler.

Where do I start!! I was delayed with my flight from Dallas to Tampa. On the way back from Tampa to Dallas the flight was delayed over 4 hours+. I was put on another flight that was also delayed but not as long. Traveling on American Airlines is becoming exhausing.

The gate agent had a really bad attitude and refused to help me get on the standby list. She just handed me a card and said I needed to call a number. I asked her to help with the AA app on my phone and she just shrugged and said she didnt know. After a few phone calls, I eventually just went to a different gate agent on the other side of the terminal and got the help I needed.

Did not get the seat I selected and paid for.

Crew was rude and the flight is not comfortable for long haul.

I have lost my items and I didn't receive good customer service

The middle seat was vacant giving extra room. Not good for the airline but good for me.