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Turkish airline is so mismanaged . We had to onboard a flight outside from tarmac when there was heavy rains . By the time we climbed the flight we were drenched from the rain and we were so cold. The flight service was so terrible. The flight attendant never responded to any of the calls. There were no extra snack left for the kid . On one of the more than 13 hours flight my seat did ot recline and the person in the front had reclined their seat completely , for the whole more than 13 hour journey , I barely had any space to do anything . I will never travel with this airline ever again , such a bad experience

Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

Poor connecting flight logistics and ground transportation for such enormous airport. Airline does not consider time required to complete the security check or transition from one to gate to another

Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.

Very Bad experience bqz I was missed my next flight.

Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.

Horrible, hated every part of it. They do not have business class- just tried to make one row. Boarding was a mess- felt like hungry people fighting for food. Will never ever travel in Indigo

It was great! Great value for the price I paid. Great crew and great food in business class

The flight was very dirty and the food was very bad

Colocar pantallas en los respaldos de los asientos y mejorar la comida.

Susan the flight attendant was great. She greeted me with a smile and showed great hospitality.

We were delayed due to a mechanical issue, but the gate staff and then later captain were giving thorough and frequent updates. Ended up being delayed about an hour, but we did get out, so it was overall a good flight!

I don’t like the music section but I believe it was a cost decision. I changed my flight last minute due to work issues and had to sit way in the back. The seats were way closer together than I would have preferred.

This was a horrible experience. I’ve experienced several delays at this point and still not home. I was supposed to be home by 8:30 last night and here I sit at 7 am on a plane STILL unable to go home because of American Airlines.

British Airways staff are very polite and willing to help.

The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!

The crew was very helpful and the aircraft was clean. More attentiveness to us in business class.

Crew was rude and the flight is not comfortable for long haul.

I have lost my items and I didn't receive good customer service

Delayed 2 hrs, missed my connection. Had to stay overnight. Poor quality substitutions and long wait times for help in rescheduling.