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Pros: Friendly service.

Cons: Boarding process could improve

Pros: Inflight Entertainment and seats.

Cons: None

Pros: Not bad comparatively morning flt kolkata to cmb.crew is good.clean

Pros: Acceptable but not exceptional as expected

Cons: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Pros: Easy great flight. Good entertainment comfortable seats.

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Cons: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: Nothing

Cons: That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane

Pros: the flight left and arrived on time

Cons: The crew were lazy & rude

Pros: Crew were good. Better service than in business class

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Cons: cabin not so clean, no foot rest. But crew good service.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Pros: Friendly staff

Cons: Security check at gate without priority Bagage Delivery business class

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Cons: After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage.

Pros: The service and entertainment provided

Cons: Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening.

Cons: Crew service

Pros: On time

Cons: No control of children on group tour, allowed to yell and run around. Express Immigration pass not available

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Cons: The frittata and the spinach was not the best meal, but the rest seemed really good.

Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable

Pros: movie selection was good

Cons: air was stale, food was just okay

Pros: Crew was amazing, food delicious, seats comfortable

Cons: Nothing

Cons: Less single use plastic on the flight

Cons: Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening.

Pros: Arrived safely

Cons: Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Cons: Crew service

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: On time

Cons: No control of children on group tour, allowed to yell and run around. Express Immigration pass not available

Pros: Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well.

Cons: How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction.

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Pros: crew amazing seat to tight

Cons: wider seat

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Pros: excellent staff

Cons: ship needed cleaning

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pros: Comfortable seats

Pros: Lovely staff

Cons: Entertainment

Pros: On time

Cons: No inflight entertainment available.

Pros: Crew was amazing, first time on Economy Premium, really worth it.

Cons: Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route.