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Cons: Frustrated

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Cons: Everything

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Pros: Newer Aircraft and very convenient

Cons: I dont see any thing to improve

Cons: Nothing much

Cons: On time would be better.

Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though

Cons: The crew were great it was on time and overall fabulous

Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent

Pros: Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile.

Pros: Entertainment was very good. Crew was professional and efficient.

Cons: The seat had no lower back support and was really uncomfortable.

Pros: Crew was responsive and friendly

Cons: Nothing

Cons: The seats were really cramped

Pros: Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm.

Cons: First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Pros: Good seats and crew.

Cons: Choice of movies

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Cons: Did not departure on time

Pros: The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$

Cons: TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED