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Cons: Lost luggage

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Pros: Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time.

Pros: All as expected.

Cons: Crew could have been more pleasant.

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Cons: Wifi was horrible. Selection of movies was weak.

Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!

Cons: Nothing significant!

Cons: Food

Pros: Amazing services and foods

Cons: The business class seat was great

Pros: Good food. Friendly staff efficient airports.

Cons: Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result.

Pros: Seats were comfortable and crew was super accommodating.

Cons: The tray area was bit dirty

Pros: Yes

Pros: What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation.

Cons: Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect.

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Pros: First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew.

Cons: Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around.

Pros: The Crew was very Good and yes the seats were comfortable.

Cons: I think they did the great Job

Pros: Food was good. Wine was better.

Cons: Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal.

Pros: Nothing was amazing.

Cons: Again, seats were uncomfortable and cramped.

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Cons: Again, not being delayed and having to miss my original connecting flight would have been best.

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: Luggage allowance.

Pros: I slept for 12 of the 15 hours so? Food was good!

Cons: More leg room.

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Pros: Some staff were good others could not be bothered.

Cons: Nicer staff

Cons: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me

Cons: Better treatment of luggage. Better business class service. Food was poor.

Pros: Friendly staff

Cons: Security check at gate without priority Bagage Delivery business class

Cons: The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking.

Pros: quick flight. tasty snack

Cons: nil

Cons: Wifi was horrible. Selection of movies was weak.

Pros: Friendly crew and good service

Cons: Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Cons: Better treatment of luggage. Better business class service. Food was poor.

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Pros: Wonderful Crew- friendly, professional, helpful.

Cons: Been on time departing.

Pros: Seats were uncomfortable,

Cons: The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.

Pros: Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time.

Pros: Friendly crew and good service

Cons: Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)

Pros: Great crew and good food.

Cons: Delayed departing.

Pros: Good seat, great service. Typical quality QANTAS flight - perfect

Cons: Maybe the seat could have been more comfortable.

Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.

Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.

Pros: All as expected.

Cons: Crew could have been more pleasant.

Pros: Comfortable seats

Cons: Everything

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Pros: Cool and excellent service.

Pros: Fast boarding

Cons: Food isn’t tasty at all

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Pros: Good crew, efficient and pleasant

Cons: 1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?

Cons: 0

Pros: Smooth process all the way from check in to seating to disembarkation

Cons: none

Cons: Frustrated

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Pros: There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching

Cons: The seats on the 737-800 have quite limited legroom

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Pros: The crew was extremely hospitable, and the food was excellent.

Pros: On time

Cons: Everything. Bad business class food. Old movies. No inflight service.

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

Pros: Good crew, efficient and pleasant

Cons: 1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?

Pros: Nice crew, surprisingly fresh food.

Cons: Very cramped seating.

Cons: Wifi was horrible. Selection of movies was weak.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Cons: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Pros: Everything was good about this flight

Cons: They need to have at least 5 to 10 vegetarian meal on board.

Pros: Cool and excellent service.

Pros: Friendly staff

Cons: Security check at gate without priority Bagage Delivery business class

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: Good entertainment, tasty food, easy boarding and disembarking

Cons: nil

Pros: The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.

Cons: Completely satisfied.

Pros: Staff were friendly

Cons: WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us...