Find Deals on Flights from Mumbai Chhatrapati Shivaji to Auckland Intl (BOM - AKL)

Flight delayed for more than one hour. Check in counters not enough resulting in long queue.

service

seat is not completely clean...

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

Food was better than most. The crew was nice. The flight departed promptly.

The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation.

I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight.

The cabin crew were very friendly and attentive. The food and mid flight snacks were delicious and free, the on-board entertainment was extremely diverse, entertaining and free, the offer of a glass of wine with my meal was delightful and having a bottle of water waiting in my seat pocket was very thoughtful and much needed during mid-flight. Quantas may not be as high tech as some of its sister airlines but the basic needs of its passengers are met without fanfare or need to fuss around with price lists and coupons and wether or not you have a debit card, credit card, visa or mastercard, cash or indeed, no card or cash at all. Quantas is my airline of choice and they have delivered every time.

Nice planes & attendants. Clean.

Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.

I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.

The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.

Food nice, much better than KLM. Typical great Asian service.

No information as to why boarding was over 30 minutes late, even though last call was announced!

a lot of times, for both departure and arrival, CX always parked at the farthest end of the HKG airport.

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

Getting off the plane

Arrogance of crew, I guess it's what's expected and the norm nowadays

I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.

CAはテキパキ動き、好感が持てる。私は日本人で、日本語以外しゃべれないが、わかりやすい英語で丁寧に説明してくれた。

日本語エンターテインメントがほとんどない。映画は字幕すらない。この辺りに東南アジアの航空会社であることを感じる。あと、機材が古い。

Food was simply awful; which is a shame for a national airline of a country known for its great cuisine. Some members of the crew were really nice, but we had one on each leg of the flight that were so rude to passengers. On the KUL-BKK leg, one male crew member was really loud and obnoxious, and on the BKK-KUL leg, one female crew member was yelling at some older passengers who were a little slow in boarding.

I got two beers and a decent meal

The aircraft was old and dumpy. The IFE is very insufficient and needs to be renewed.

Not much...

Cabin temperature They did not allow me to move to an empty sest that would have been more comfortable for me (same ticket class) No tv on the seats

The boarding process went well and was organized. The cabin staff was welcoming and very presentable. The seats were fine, even in economy. The uniforms on the cabin staff were attractive andnthey looked well on the girls. The staff, both male and female, were friendly and pleasant. The flight was fine, a little late, but not the fault of the airline. I would fly this airline again.

Nothing major to complain about.

It was barely two hours and that kept me from having to go to a Malaysian hospital.

Having Multiple Sclerosis & extreme neuropathy plus being postop with two major abdominal surgeries just weeks before, I called customer service and they guaranteed my medical needs would be met at the gate. They were not and not having a bulkhead seat on the first 2 hour leg from Bangkok to Kuala Lumpur caused me massive pain and circulatory issues - in spite of surgical note requiring it. Not good assistance over phone or in Bangkok.

Flight was delayed then after many hours got to know that the flight was cancelled. . It was terrible and didn't expect it.due to this my plans and work for effected. Now after my arrival to USA I received my laguages after 2 days. when I received my laguage Many of my stuffs are missing. I'm highly disappointed with this service. I'm never ever going to use air China again. I won't recommend to my friends too. A very bad service

Airline equipment (aircraft ) in poor condition... International transfer flights point , poorly manned by Chinese imagration..(they just didn't care if you made your connecting flight)

I liked how you didnt have to upgrade your ticket to receive food or movies, it just comes standard.

Outbound flight great with Quantas Inbound fligjt with Jetstar disappointing

Baby onboard distraught and practicaly screaming. Flight attendants did not offer to assist. I realise its a no frills cheap flight but Jetstar can at least provide one free glass of water onboard.

It was a long flight but Korean Air made me feel comfortable.

The attention I got in coach was as if I had flown first class. The ladies were always smiling and very prompt if I needed anything. They were friendly and it made the trip doable.

Wish the bathroom was cleaned a little later in the flight. After many uses it was looking rough.

The crews were good but somehow because it full and really short flight they unable to took care of me as i expected .

Cabin crew always smiling and helping out

after all the schedule changes the flight was on time and boarding was easy

the food should be better and have more variety also the movie could be more updated; the changes of the departure time should be more stable

Nothing ride staff no water

Everything. Late, delayed without notice. Completely screwed our travel plans

Good price

Late boarding, small sits

Flight was late. Ask to use Qantas lounge were refused straight away. No vegetarian food option even not bother to offer any nuts or substitute. Then what's the point flying with a "Premium airline" if I could choose I would choose budget airlines in this kind of circumstances. Thanks

The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe

For the entertainment there weren't enough choices of movies.

Great leg room (I'm 6'3), friendly staff, great movie choices

Thought there should have been 3 meals (16hr flight), food was OK.

The crew was really nice and helpful.

Disappointed that there was no inflight entertainment at all.

Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour.