Find cheap flights from Auckland to Mumbai

Cons: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"

Pros: "Excellent"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"

Pros: "Excellent service"
Cons: "More tasty snacks throughout the flight"

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Cons: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Pros: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Cons: "All good"

Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"

Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"

Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."

Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Pros: "Everything"

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Cons: "Some staff not courteous which surprised me"

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."

Pros: "Helpful crew. Full food service!"

Pros: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Cons: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."

Pros: "Efficient boarding and arrival"
Cons: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Cons: "Food was very poor."

Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Pros: "Sound sleep"
Cons: "N/A"

Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."

Pros: "Good service and entertainment."
Cons: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."

Pros: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Cons: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."

Pros: "Vegeterian breakfast was good thou ."
Cons: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."

Cons: "Extremely cramped flight in regular Economy."

Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."

Pros: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Cons: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"

Pros: "Excellent crew service and entertainment."

Pros: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Cons: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."

Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"

Pros: "Everything"
Cons: "I have no complaint"

Pros: "everything"
Cons: "the gates the time intervals and the connections..."

Pros: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"

Pros: "Everything"

Pros: "Service was outstanding. The staff was attentive and helpful from start to finish."
Cons: "Not all the food was to my personal taste. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region."

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Pros: "The movies"
Cons: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"

Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Pros: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."

Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."

Cons: "Delay delay delay and i have to stay in hotel"

Cons: "Seats for its along way"

Cons: "Improve quality of service and cleanliness."

Cons: "Delays twice which cost me lots of stress and taxi $"

Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pros: "Everything"
Cons: "Nothing"

Pros: "seat space with leg room."

Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Pros: "All good"

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."

Pros: "Everything is fantastic from the stuff, food and a lot of leg room."
Cons: "Nothing"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "all nice"
Cons: "nothing but avoid bread"

Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Pros: "Helpful crew"
Cons: "Food quality and quantity Cramped seating"

Pros: "Small airport"
Cons: "Transfer is inconvenient."

Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."

Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Cons: "More veriaty on music would be good"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "Confi and relaxed atmosphere"

Cons: "Food"

Cons: "The online check in system was down so we all had to line up to check in."

Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Cons: "Dirty old plane"

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Pros: "The crew was friendly"
Cons: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."

Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Cons: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"

Pros: "The classy servieces in the plane..the plane it selfe is excellant"

Cons: "Food"

Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."

Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "Comfortable and easy"
Cons: "Departs in early morning"

Pros: "Good"
Cons: "Nothing"

Cons: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"

Pros: "The overall experience was good."

Pros: "reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand."
Cons: "flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight."

Pros: "Excellent service"

Cons: "Not much food to eat."

Pros: "Food, staff, flight"
Cons: "Cabin luggage limit, too long layover"

Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"

Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"

Pros: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Cons: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Pros: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Cons: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pros: "Punctual on Time. Clean Cabin. Nice Crew"
Cons: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."

Pros: "Dinner meal. Seats"
Cons: "Bed, breakfast"

Pros: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Cons: "The delay to get on the flight, hard with a toddler."

Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pros: "I was upgraded to business class. Very nice"

Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pros: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Cons: "crew service"

Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Pros: "Every thing was good"

Cons: "No food for vegetarian"

Pros: "Leg Room"

Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"

Pros: "Movie choices"
Cons: "Checkin services Staff attitude"

Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"

Pros: "Felt at home"

Pros: "Boarding"
Cons: "Late take off"

Cons: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."

Cons: "I did not get the seats I selected when booking"

Pros: "I was impressed by the professionalism!"
Cons: "Chinese passengers passing gas!"

Pros: "Great service all round and lovely staff on board! A delight to fly."

Pros: "Console"
Cons: "Late take off"

Cons: "The boarding process could be more organized and more smoothly."

Pros: "Everything else was good besides the below content."
Cons: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."

Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"

Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"

Cons: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."

Pros: "Nothing !"
Cons: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."

Pros: "The service, entertainment and food were all excellent."

Pros: "The service for my granddaughters was phenomenal."

Pros: "good."

Pros: "Y"

Pros: "Economy seats still comfortable"

Pros: "Amenities and food, customer service."

Pros: "The ariplane, movies"
Cons: "The check-in staff"

Pros: "Comfortable, friendly crew, and very good food and service."
Cons: "Boarding was disorganized and flight delayed slightly."

Pros: "Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something."
Cons: "Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable."

Pros: "Apart from the delay everything was quite good."
Cons: "The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight."

Pros: "Good leg room and nice recline for economy. Good and service very nice."
Cons: "Everything was well done and organized."

Pros: "Check in counter was helpful and friendly"
Cons: "Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!"

Pros: "The crew was fantastic."
Cons: "Entertainment is out of date and difficult to use."

Pros: "Delay"
Cons: "Don't delay"

Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"

Pros: "nothing"
Cons: "everything"

Pros: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Cons: "They did not provide water very frequently in flight. Food was satisfactory."

Pros: "We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff."
Cons: "Helpful ground staff with information about next flight arrangements and better telephone helpline staff."

Pros: "On time, safe, standard service"

Pros: "Crewf"
Cons: "Food"

Pros: "Good crew, very patient with the crowd. Food was very decent on this flight unlike the previous"

Pros: "Very delayed flight that resulted to missed my flight going to davao"

Pros: "Enjoyed food and entertainment films."

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pros: "Awesome everything from the food to there people was first-rate."

Pros: "Flight was great."
Cons: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."

Cons: "Poor inflight service"

Pros: "Food is good"

Pros: "I wasn’t"
Cons: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."

Pros: "Staff very courteous and helpful Food was average"
Cons: "Nothing"

Pros: "Great staff and good service Took care of us like a family thanks"
Cons: "Food can be better as we Indians don't eat brief and pork"

Pros: "The crew was very friendly for a change"
Cons: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Cons: "Broke my luggage"

Pros: "Crew behaviour"
Cons: "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"

Pros: "crew great, food very good"
Cons: "flight also late taking off"

Pros: "Flight was cancelled, it didn't happened"
Cons: "Flight was cancelled, it didn't happened"

Pros: "Service was great."
Cons: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Cons: "Less choices of movies"

Cons: "The cabin was very warm and uncomfortable. Water was served after 1hr of the flight"

Cons: "1-hour delay due to inclement weather"

Pros: "entertainment was more than sufficient and was adequately nourished for a long flight"
Cons: "full flight which felt more crowded than Cathay flights I've taken in the past"

Cons: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Cons: "same as above"

Pros: "Great crew, quick boarding"

Pros: "Amazing service and food"
Cons: "Little cramped bit not bad"

Pros: "The flights overall were great. The crew were very professional and personable from when I checked in to when the plane landed. Definitely will be using Cathay Pacific again"
Cons: "The food was not very good, whatever bit I ate caused me a bit of a stomach ache. I was able to munch on some snacks. Please have some more fruit options available."

Pros: "Very good service and comfortable plane"
Cons: "Nothing"

Pros: "Service"
Cons: "bring back Me Before You!"

Pros: "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
Cons: "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."

Pros: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."

Cons: "The headphones did not work."

Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Cons: "In entertainment no good Hindi options were there"

Pros: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."

Pros: "Everything!"

Cons: "I felt the food was stale and not good at all."

Pros: "It was only 3 seats across and lots of new movies (current) movies"
Cons: "OMG! There is zero leg room. The seats are hard. And the crying babies with parents who should have never reproduced made this flight help. We tried to get help from crew but they told the parents to quiet kid and t g end walked away"

Pros: "The crew was awsome"
Cons: "The food"

Pros: "Comfortable and Clean"

Pros: "The crew were really friendly and made sure we were looked after."

Pros: "Crew members went out of their way to ensure the passengers’ comfort."
Cons: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."

Pros: "crew"
Cons: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."

Pros: "Crew was helpful, food was good"
Cons: "Seats could have been better"

Pros: "excellent crew"
Cons: "seats could be wider and seatbealts cud be wider"

Pros: "Good leg room in aircraft and comfortable seating."
Cons: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Cons: "The boarding gate has too little space and was chaos."

Cons: "NO MOVIES."

Pros: "Live TV"
Cons: "Good quality"

Pros: "Randomly gave me better seats!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew we're very efficient and courteous."
Cons: "Seating comfort.The seat from Frankfurt to Mumbai was not very comfortable. The assigned seat didn't recline. Had to change seat but the old aircraft seating comfort was not up to business class mark."

Pros: "Flight crew, including air-hostesses were very polite, accomodating, and helpful. Entertainment system consisted of a big screen LED."

Pros: "The flight itself was on time, the food was basic, just like drink."
Cons: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Pros: "Comfortable seats. On-time flight."
Cons: "Entertainment system difficult to use. Vegetarian food was mediocre at best."

Cons: "Food Seats"

Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."

Pros: "Since the flight was not full I could stretch out to sleep. I liked the extensive movie selection"

Pros: "I did get my meal request for the 2nd leg."

Cons: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Pros: "It was a good flight. Crew, boarding, food were good."
Cons: "Very narrow seats."

Cons: "Travellers"

Pros: "I enjoyed just relaxing, eating good food, drinking as much quality alcohol as I pleased and having all the entertainment I could ask for"
Cons: "The entertainment system could remain active till the actual opening of the doors. Why not?"

Cons: "Rude staff and poor connection management. Airport sucks."

Pros: "excellent service."
Cons: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."

Cons: "Less leg room"

Pros: "Flight attendants spoke multiple languages."
Cons: "Seats were a little uncomfortable."

Pros: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."

Pros: "Wonderful flight crew. Quiet, orderly. Food good, plenty drinks."
Cons: "I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!"

Pros: "row 34 bulkhead was good leg room (I am 6'4")"
Cons: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Pros: "Entertainment choices, food was delicious, beverages available in a timely fashion, and great crew."
Cons: "Crying baby"

Pros: "I liked the food - especially vegetarian options."
Cons: "There was very limited vegetarian food available, should have been amply available. The crew was running around to get more veg meals."

Pros: "New planes but staff not friendly"
Cons: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Pros: "Changed planes, flight didn't get cancelled"
Cons: "2 hour delay"

Pros: "Free refreshments. Funny cabin crew!"
Cons: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Pros: "The friendly crew were good."
Cons: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."

Cons: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."

Pros: "WiFi, entertainment and USB charging was good."
Cons: "Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old."

Pros: "I am a little bit disappointed with Entertainment for this flight. No update movies, more of them classic or old. Boarding are was not clean and crowded"

Pros: "Everything except food"
Cons: "My family took a flight earlier and my daughter complained about giving chicken to her although she was registered asian vegeterian. Same think happened to me as well. I was offered chicken even when i asked for asian vegeterian. When i asked to replace with vege option, the crew member replace with sea food, If this happens again, on my return flight, i am not going to let it go."

Cons: "I will never gonna buy a ticket here again because didn't even take me i lost all my money"

Pros: "Good service, clean airy aircraft"
Cons: "Boarding in Munich not well organized for business class passengers as it could be"

Cons: "The quality of vegetable roll served was absolutely not upto the mark. And when asked for an alternative such as a bread bun with butter .. that too was denied. For a long flight this small things make a lot of difference in the customer satisfaction."

Pros: "Crew crew crew. Great crew. Food Entertainment"
Cons: "Size of seats too small in economy Leg space narrow"

Pros: "Prompt boarding and takeoff, comfortable seat, good service and food."
Cons: "I did not like the fold-out tray as well as the fold-down tray, no personal screen for the first row."

Pros: "Absolutely NOTHING"
Cons: "Due to the death in the family, I tried to re-schedule this flight, but Lufthansa was not able to locate my reservation - I was not in their computer. However they kept sending me e-mail messages about the trip. It must be on purpose so that They got free empty seat. Four phone calls - same result! Zero!"

Pros: "Comfy new seats Plenty to watch on the free in flight entertainment"
Cons: "Liked all"

Pros: "Very prompt, good food. We encourage trip very much!"