Car Rental Auckland

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Auckland car hire reviews and directory

Budget
budget
Car hire reviews:
Good (6.6, 10 reviews)
Car hire locations in Auckland:
5 locations
Budget
Locations in Auckland
163 Beach Road
+64 9976 2270
374 Church St
+64 9525 3687
6 Blackburn Road
+64 9265 1803
Terminal Building
Unit 6, 63 Arrenway Drive
+64 9443 1555
  • 6.2
  • 7.4
  • 7.4
  • 5.8
  • 6.4
Recent reviews
10.0 Excellent
6 Sep 2016
Great drop off
Pros: Easiest and most pleasant airport drop-off ever! Parked the car, then as I walked towards the terminal (which was right there) a guy came walking toward me, asked how my rental was, and took the keys. Done!
6.0 OK
19 Feb 2017
New Zealand
Cons: There is no information when booking the reservation that discloses that the car cannot cross from the north island to the south and there is a minimum rental of 3 days. The reservation was booked from Aukland to Queens town and we did not learn about this stipulation until we went to pick the car up. Had to change our plans and spend much more money on new reservations.
2.0 Poor
27 Feb 2017
Budget have overcharged me by $300 and not even se
Cons: Budget NZ have overcharged my Credit Card by $300 and not even sent an invoice to justify their charges. What a joke - supposed to be a premium provider...they didnt give me the car paid for (it was a crappy hybrid) and the car stank like a previous renter had spilled Dum Sum in the boot! Dissapointing Budget total rip off and fraudulent charges without substantiation!
10.0 Excellent
2 Mar 2017
Pros: Very nice people. Couldn't do enough for us
5.2 OK
7 Mar 2017
Hidden costs
Pros: Clean ride
Cons: When other rental car companies quoted me it was an all inclusive cost, it wasn't clearly noted that the car was a manual and the price didn't include insurance. So when I actually picked up the car they gouged me on both of those and the quotes price was more than doubled. I had somewhere to be and didn't have much of a choice. Feel like they knew that and really took advantage with the price.
4.0 Mediocre
20 Mar 2017
Receipts don't match
Pros: The car was large enough for my needs.
Cons: The price given to me online was not the price I was charged for and when I called the 800 number, the customer service office was closed. I feel I was charged more money because I was in a rush to catch my flight- Poor business practice by Budget. When I picked up the car, the service representatives had me sign that the car was not damaged before even receiving the keys. I asked if there was damage, could I come back and fill out the form to reflect that, and they said "yes"... but the second I received my keys they shut the gates and left for the day. I asked why the price on the document they gave me was different than what I received online and they told me I'd only be charged the additional amount if I returned the car with less than a full tank of gas. The car was returned full and I was still charged more money than quoted online.
6.0 OK
16 Apr 2017
Pros: The car specifications..
Cons: The guy at the reception of airport was challenging everything we had to say. Not polite.
8.0 Good
19 Feb 2017
Site fails to alert you to location change
Pros: Everything was prompt and easy, as advertised, quick in and out.
Cons: Reservation did not alert me to drop off location NOT being what I requested, which was wellington airport. A small hassle.
10.0 Excellent
13 May 2017
Pros: Very accommodating. Friendly staff! New and comfortable car! They also gave us a map and tips for driving on the left side of the road.
5.2 OK
21 Nov 2016
Pickup nightmares
Pros: The car itself was clean and new. Handled new Zealand roads very well and was perfectly adequate in regards to space.
Cons: Upon arriving in Auckland we were told by the Budget desk at the airport that there was no reservation in the system under my name. This was not our original pickup location, but they assured us they would be able to see it regardless. After a couple minutes they said they saw it after all at the Penrose branch and told us to catch a cab there. $40 cab ride later the Penrose station tells us that they also cannot see my reservation, that all of the cars like the one I could PROVE I'd reserved on the lot were reserved by other people. They then told me my total reservation for a smaller car would be $350+ higher than I had secured in advance and that I was out of luck if I wanted anything else. Thankfully upon delivery to Wellington the Budget desk was able to lower the previously charged amount to match my original quote, which is a huge saving grace for me. Unfortunately that still means that I paid the price of an SUV rental for a Toyota corolla.
Avis
avis
Car hire reviews:
Good (8.0, 8 reviews)
Car hire locations in Auckland:
4 locations
Avis
Locations in Auckland
17 - 19 Nelson Street
+64 9379 2650
374 Church St
+64 9525 7359
63 Arrenway Drive, Unit 6
+64 9443 1501
Terminal Building
+64 9256 8366
  • 7.8
  • 9.0
  • 8.3
  • 7.8
  • 7.3
Recent reviews
7.2 Good
17 Jan 2017
Cons: Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.
4.4 OK
26 Nov 2016
Don't count on it
Pros: Quick pick up process
Cons: We booked SUV, got sedan instead
10.0 Excellent
26 Dec 2016
Helpful & efficient front desk assistance
Pros: We liked the simplicity of the procedures & the fact that everything was according to what had been arranged.
10.0 Excellent
14 Jan 2017
Best Car Rental Counter Service EVER!!
Pros: The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!
10.0 Excellent
25 Apr 2017
Easy going
Pros: The one-way booking was easy to make and convenient for our vacation itinerary
Cons: The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihht
8.8 Excellent
16 Jul 2017
Pros: Great clean car, very new and well kept.
Cons: The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.
7.6 Good
11 Jan 2017
Pros: Auckland they charged me more than u quoted to me
Cons: Price change from ur quote
6.0 OK
15 Feb 2017
Cons: Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.
Economy Rent a Car
economy
Car hire reviews:
OK (4.6, 7 reviews)
Car hire locations in Auckland:
1 location
Economy Rent a Car
Locations in Auckland
5 Airpark Drive Mangere
0800-736-825
  • 4.0
  • 4.9
  • 4.3
  • 4.6
  • 5.1
Recent reviews
9.6 Excellent
25 Dec 2015
Pros: Prompt Airport pickup. Friendly , courteous staff. GPS supplied was a nice touch. Was able to leave car at my last night motel which was very convenient. Car was small so comfort was only marked as good, not a company fault
2.0 Poor
1 Jan 2017
45 mins and no pickup!!
Pros: This after 2 calls to their office
2.0 Poor
4 Jan 2017
Pros: Its the worst rental car service i have ever encountered. They didnt come to pick me at the airport. I have to book a taxi to the address written in my confirmation sheet but its just an empty factory. I had to book a shuttle to and fro my hotel and cost me double. Worst is the telephone i called them more than 20 times its just go to the machine what a waste of money. I will definitely make complain to the NZ authorities when i reach home. I really hope u can refund back my deposit and booking fee thank you
2.0 Poor
2 Feb 2017
They suck!
Pros: Absolutely nothing!
Cons: Let start with they had moved between the time I booked and the time I arrived and there was no communication stating that fact. Then we'll move to the vehicle, it was obviously bought at an auction of some kind, it was filthy, couldn't see through the wind screen, the windshield wipers barely worked. It smelled like there had been a toga party in it, upholstery was dusty and smelled like an ashtray. I wanted to say something but it was the single van in the fleet! After doing a bit of research, I found that this wasn't even that good of a deal. They should not be a Kayak vendor!
4.4 OK
22 Feb 2017
Pros: Car gave a nice drive.
Cons: We feel that we were falsely led by their ads. We thought Economy was the same as the US Economy car rental we are familiar with. They said they were off site, but we assumed we would have a free airport pickup. They charged after the fact. Charged 3.5% for cc payment which wasn't stated up front. When we wanted to pay cash, they said they had no change, and no maps. Kind of fly by night. The car was old, radio didn't work, arm rest between seats was torn up, and car had over 100,000 km. They didn't seem very professional or servicible.
6.8 Good
5 Mar 2017
Pros: Called to say we were stuck in traffic as we were getting close to their closing time, they said not to worry as they were quite busy and would be there late. Not sure how a car rental at an international airport can close at 5pm.
Cons: Returning the car was interesting... the office had moved and in four phone calls to set up the return nobody mentioned that fact. We were lucky to see a SMALL note that had their new address. As we got close to the new return site a car pulled along side, asked whether we were returning a rental then said to bark in a certain lot at the airport and he would come find us... we parked and unloaded and he did come by but it was odd. Thankfully we were not pressed to catch our flight.
5.2 OK
12 Apr 2017
Old, torn seats
Pros: If you want to save a little bit of money and don't mind an old car with torn seats and leather peeling off the steering wheel, then this is for you.
Cons: The car had about 100,000 miles on it. Car's nav system was in Chinese characters and not usable, seats were uncomfortable and worn.
Enterprise
enterprise
Car hire reviews:
Good (6.7, 3 reviews)
Car hire locations in Auckland:
1 location
Enterprise
Locations in Auckland
12d Rennie Drive
+64 09 256 0849
  • 6.7
  • 6.7
  • 6.7
  • 6.0
  • 7.3
Recent reviews
2.0 Poor
3 Dec 2016
Cons: My flights were delayed so they gave my booked car away. They had no other car options either. Even though I entered all my contact information in while booking the car they said they had received no contact information through kayak. Very disappointing experience.
8.0 Good
23 Mar 2017
Cons: The rental counter is a bit far from the airport, so be prepared to spend a bit more time on pickup then with other companies. Otherwise, good experience.
10.0 Excellent
1 Jun 2017
Pros: Very nice car. Very friendly staff.
Cons: I would have liked a little instruction on the specific controls on the car (how to use speed control etc.) but not a big issue.
Hertz
hertz
Car hire reviews:
Excellent (9.2, 3 reviews)
Car hire locations in Auckland:
7 locations
Hertz
Locations in Auckland
1 Barrys Point Road
+64 9488 0920
154 Victoria St West
+64 9367 6350
1a Arthur Brown Place
+64 9256 8681
37 Northcote Road
+64 9418 3742
39 The Strand
+64 9303 3112
Auckland Apt
+64 9256 8692
Manu Tapu Drive
+64 9256 9944
  • 9.3
  • 9.3
  • 9.3
  • 10.0
  • 8.7
Recent reviews
9.6 Excellent
5 Dec 2015
All good
Pros: Nearly new and commodious car, helpful staff at pickup
8.0 Good
10 Jan 2017
Late time delay at auckland airport
Pros: Nothing seemed ready and we waited a good 45 minutes for the car keys to be brought over from the other rental desk. Kind of annoying after a long flight
10.0 Excellent
8 Mar 2017
Have my rental away
Pros: Nothing
Cons: they did not have a car there for Me as I did not show up on my rental Date but 30 hours later. They only hold cars for 24 hours which is not much leeway on a long international travel
Europcar
europcar
Car hire reviews:
OK (5.2, 1 reviews)
Car hire locations in Auckland:
2 locations
Europcar
Locations in Auckland
73 Shortland Street
+64 9379 5080
Auckland Airport
+64 9275 0066
  • 4.0
  • 8.7
  • 7.3
  • 4.0
  • 6.0
Recent reviews
5.2 OK
18 Dec 2016
Nice enough car, very poor customer service
Pros: The car was new and clean. The service was NOT good.
Cons: The customer service was really bad - they made a commitment to a certain price and then tried to change it saying you're picking up from a premium location etc. Bad customer service with a care rep called Janita Lou that was completely non co-operative.
Thrifty
thrifty
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Auckland:
2 locations
Thrifty
Locations in Auckland
150 Khyber Pass Rd
+64 9309 0111
Auckland Ap
+64 9275 3014
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
2 Feb 2017
Everything went perfectly fine
Pros: Very new and clean car. Smooth administration. Just perfect.
Cons: At the drop-off we had to give the keys to a guy in the car park with a little thrifty sticker on his shirt. We did not get any confirmation that we gave the car back nor that is was still in perfect conditions. It felt a bit weird afterward that we had nothing in your hands to proof that we brought the car back without any damage.
Ace Rental Cars
acerentalcars
Car hire locations in Auckland:
1 location
Ace Rental Cars
Locations in Auckland
Auckland Airport
Alamo
alamo
Car hire locations in Auckland:
1 location
Alamo
Locations in Auckland
Serviced By Enterprise
+64 9256 0849
AutoEurope
autoeurope
Car hire locations in Auckland:
2 locations
AutoEurope
Locations in Auckland
Europcar 73 Shortland Street
Europcar Air New Zealand
Discount Car & Truck Rentals
discount
Car hire locations in Auckland:
1 location
Discount Car & Truck Rentals
Locations in Auckland
Auckland Airport
Dollar
dollar
Car hire locations in Auckland:
2 locations
Dollar
Locations in Auckland
150 Khyber Pass Rd
+64 9309 0111
Auckland Ap
+64 9275 3014
Drive NZ
drivenz
Car hire locations in Auckland:
1 location
Drive NZ
Locations in Auckland
Auckland Airport
East Coast Car Rentals
eastcoastcarrentals
Car hire locations in Auckland:
1 location
East Coast Car Rentals
Locations in Auckland
80 Richard Pearse Drive
+64 800 447 658
EZI
ezi
Car hire locations in Auckland:
2 locations
EZI
Locations in Auckland
167 Beach Rd
Percival Gull Place
Ezirent
ezirent
Car hire locations in Auckland:
1 location
Ezirent
Locations in Auckland
7 Percival Gull Place
+64 9254 4397
Firefly
firefly
Car hire locations in Auckland:
1 location
Firefly
Locations in Auckland
Auckland Apt
+64 9256 8692
GO Rent A Car
gorent
Car hire locations in Auckland:
1 location
GO Rent A Car
Locations in Auckland
Auckland airport
+64 9257 5142
Go Rentals
gorentals
Car hire locations in Auckland:
3 locations
Go Rentals
Locations in Auckland
165 Beach Road
+64 9525 7321
688 Great South Road
+64 9525 7321
Auckland Airport
Hitch Car Rentals
hitchcar
Car hire locations in Auckland:
1 location
Hitch Car Rentals
Locations in Auckland
Auckland Airport
INTERRENT
interrent
Car hire locations in Auckland:
1 location
INTERRENT
Locations in Auckland
Manutapu Drive
JUCY
jucy
Car hire locations in Auckland:
2 locations
JUCY
Locations in Auckland
15 Jimmy Ward Crescent Mangere
2-16 The Strand
KEA Campervan rental-AU
keacamperrental
Car hire locations in Auckland:
1 location
KEA Campervan rental-AU
Locations in Auckland
36 Richard Pearse Drive
keddy by Europcar
keddy
Car hire locations in Auckland:
2 locations
keddy by Europcar
Locations in Auckland
73 Shortland Street
+64 9379 5080
Auckland Airport
+64 9275 0066
Lucky Rentals New Zeland
luckyrentals
Car hire locations in Auckland:
1 location
Lucky Rentals New Zeland
Locations in Auckland
Auckland Airport
National
national
Car hire locations in Auckland:
1 location
National
Locations in Auckland
Serviced By Enterprise
+64 9256 0849
Right Cars
rightcars
Car hire locations in Auckland:
1 location
Right Cars
Locations in Auckland
Auckland Airport
Scotties
scotties
Car hire locations in Auckland:
2 locations
Scotties
Locations in Auckland
27 New North Road
4b Percival Gull Place
+64 9 3033912
Sixt
sixtrentacar
Car hire locations in Auckland:
1 location
Sixt
Locations in Auckland
80 Richard Pearse Drive
+64 9979 6011
Sunnycars
sunnycars
Car hire locations in Auckland:
4 locations
Sunnycars
Locations in Auckland
1 Barrys Point Road Takapuna Northshore
154 Victoria Street West
7 Mantapu Drive
73 Shortland Street
33 travellers who rented a car in Auckland gave the car agency they used an average rating of 6.8

Car hire locations in Auckland

Auckland