Cons: Only one worker
No one came to check the car at pickup or drop off
Line was 30-45 mins wait
An extra days rental was as much as our 3 day rental agreement
We were charged an extra day for picking out car up 15 mins early
Cons: I went to pick up the car, which Budget/Kayak informed me would be $110 for my visit. I budgeted that much and maybe a little more for fuel and such. When I arrived I was told the third party insurance I had purchased through Budget with this rental was basically useless because the country I was renting in required full insurance coverage at the rental office. I couldn't afford this now over double the cost, and cancelled my rental. I was pissed. My whole trip was screwed up because of the lack of information Budget/Kayak gave me about the country I was renting in and I won't rent from you again.