Car Rental in Rome
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Rome, Italy
5 Dec — 12 Dec
Same drop-off
Rome, Italy
Mon 5/12
Noon
Mon 12/12
Noon
Driver's age:
Rome car hire information
| Pick-up location | Rome |
|---|---|
| Car types | Compact, Compact SUV, Compact estate car, Economy, Full-size estate car, Intermediate, Intermediate SUV, Mini, Supplier choice |
| Hire locations | 356 |
| Airport locations | 75 |
| Popular agencies | LOCAUTO , Hertz, Europcar, Sixt, Dollar |
Cheap car rentals in Rome
| Economy | ₹ 1,766/day |
| Compact | ₹ 2,274/day |
| Intermediate | ₹ 3,044/day |
| Mini | ₹ 1,300/day |
| Compact SUV | ₹ 3,425/day |
| Supplier choice | ₹ 3,497/day |
| Compact estate car | ₹ 4,856/day |
| Intermediate SUV | ₹ 7,964/day |
| Full-size estate car | ₹ 12,927/day |
Rome car rental reviews and directory
Hertz
5.5
Okay
66 reviewsBest rated
Cleanliness
5.4
Comfort
5.7
Pick-up/Drop-off
5.2
Value for money
5.6
32 locations in Rome
Locations in Rome
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Reviews
10.0 Excellent
Dec 2021
7.2 Good
Oct 2019
Pros:
Paulette was really helpful when we picked up. The drop off was not as easy in Milan, because it wasn’t clear where to go, so we went into the store to ask but there was only one person working and a lot of people waiting. I waited 30 minutes to talk to someone and was told that I just needed to drive up to the 5th floor of garage to return.2.0 Mediocre
May 2019
Pros:
nothingCons:
they told us they didnt have cars even though the reservation was confirmed2.8 Mediocre
Apr 2019
Pros:
The process of finding where to go was pretty straight forward. In a big city they did well with directing you to the right direction.Cons:
I received my rental car and drove it within minutes of driving out the parking lot was pulled over for missing my front license plate. I went back to hertz and they claimed I had lost it and would just have to deal with it for the rest of the week. The customer service was horrific. DO NOT USE!2.0 Mediocre
Oct 2018
Pros:
They messed up the pickup and drop off and now we have no where to leave the car. Total failureCons:
They were not prepared when we picked up the car and despite arranging an after hours drop off before traveling and again in Rome when picking up the car we discovered there was no place to leave it in Sanremo. So, we had to cancel plans to travel to France yesterday and stay in Sanremo, now Hertz is closed and we still have nowhere to leave the car!2.0 Mediocre
Oct 2018
Cons:
I rented the car for less than 24 hours, picked it up at Firenze, dropped it off at Rome. It was advertised that the price would be 49 euros. That is what I paid when I picked it up. The lady that provided the rental agreement at the counter asked me if I wanted to fill up the gas before dropping it off in Rome or if they can do it for me for a ridiculous amount of money, like 3 times the amount it costs to fill up the gas.I said I would fill it up. She laughed and said OK. I didn't understand what that meant but didn't think much of it. She knew the are in Rome because she explained to me how hard it was to get there, to find the little garage door in between the skinny streets of Rome. When I was ready to drop it off, It took me around 2 hours to find the ONLY gas pump in the whole area and it was broken. THEN, I understand why that lady laughed at my thought of attempting to find a gas station around the area. WHY DIDN'T SHE SAY SOMETHING AND JUST LAUGHED? It was just after midnight, around 12:25 and I had to drop the car off at midnight. There was nobody at the drop off location ( so nobody waiting for the car). At the end my bill was for 134 euros! SO like $180 for less than a day! And today, 4 months later, they attempted to charge my credit card again for an extra $35, for no reason. Stay away from Hertz! You have been warned. oh! And customer service ignored my request to go over charges. They didn't even send me an updated bill until I requested it. Never again Hertz.Avis
5.5
Okay
41 reviewsCleanliness
6.0
Comfort
5.7
Pick-up/Drop-off
5.6
Value for money
5.3
16 locations in Rome
Locations in Rome
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Reviews
2.0 Mediocre
Nov 2019
Pros:
Staff at pick up was great and friendlyCons:
Staff at drop off are terrible in Naples, had paperwork that I got on pickup indicating slight damage on bumper, but when I dropped of the car they said the paperwork meant nothing and the I was responsible for the damage.3.2 Mediocre
Oct 2019
Cons:
Bait and switch.6.0 Good
Sep 2019
Cons:
Avis emplyee told me it is €20 per day for full coverage insurance. However when I pay it, it was more than double because of 90% of taxes. They should have told me before I pay.2.0 Mediocre
Sep 2019
Pros:
Worst experience ever. Rented a nice luxury Mercedes for my honeymoon and when we arrived they had a 3 hr line and then didn’t have a car for me. Ended up sticking me in a terrible tiny little fiat with the most uncomfortable and dangerous ride for my pregnant wife. I have never been so upset3.6 Mediocre
Aug 2019
Cons:
The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.4.0 Okay
Jun 2019
Cons:
The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.Europcar
10.0
Excellent
4 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
12 locations in Rome
Locations in Rome
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Reviews
6.4 Good
Oct 2016
Cons:
Car was not ready at 10 o'clock even though we had pick up time at 7am. The staff was still washing it. When we asked them to expedite they handed it to us wet and with poor visibility through the windows. Renault Twingo not in range of Fiat Panda in my opinion.LOCAUTO
10.0
Excellent
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
8 locations in Rome
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6.8 Good
Sep 2016
Pros:
Not a long queue on getting and giving back, clean car, and fine!Cons:
The place for putting my charger of mobile and GPS, was not working at all Also by comfort, the car was good not perfect. (I searched for a car written is good for 5 passengers, but truly it was comfortable for 4)Sixt
8.0
Excellent
12 reviewsCleanliness
7.5
Comfort
8.5
Pick-up/Drop-off
7.5
Value for money
7.1
4 locations in Rome
from ₹ 40/day
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Reviews
10.0 Excellent
May 2021
Pros:
Staff is always very friendly at this location. Car was excellent.6.0 Good
Jul 2019
Pros:
Drop off staff was very friendly (Milan)Cons:
When picking up the car it felt like the staff attempted to scare me into signing extra insurance (have separate insurance) and the staff was uninterested in noting additional scratches on the car not registered. I took photos. When dropping off the car the parking lot was full and with no staff7.6 Good
Nov 2018
Pros:
Car was great, clean, easy pick up/ drop off.Cons:
An extra 22% VAT charge was added, cost was well over what was quoted.8.0 Excellent
Oct 2021
Dollar
7.4
Good
29 reviewsCleanliness
7.9
Comfort
7.7
Pick-up/Drop-off
6.8
Value for money
7.4
4 locations in Rome
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Reviews
2.4 Mediocre
Aug 2020
Pros:
Location in terminal.Cons:
Horrific experience with Hertz in Rome Fiumicino. Rented a car that had a tire blown as soon as I started driving it. Called the Hertz location in Fiumicino and no answer. Called multiple times, but no answer. Had to call the US number only to get transferred to Road Side assistance for Canada? Ended up changing the tire myself then drove to my hotel. Kept calling Hertz in Rome (total of 8 times that day) but no answer. Tried calling Naples (no answer), Milano (no answer) and Salerno (answered but told me I wasn't covered because Hertz had franchised their business in Italy?). Suggested I pay for the flat myself and be on my way. In order to salvage my trip, I did just that. Only to find that the tire had prior damage in two places and it was unlikely that it could withstand another "patch" job. Nevertheless, I paid the fee for just that and tried to get ahold of Rome Hertz another 14 times over 4 days. No answer! The car sat parked because the newly patched tire went flat again! Seriously, I can't make this stuff up. Called the US again without help as they simply said I needed to deal directly with Rome Hertz only. I used Twitter to get a road side assistance number for Italy and the towed the car finally, while I had 5 days left on my rental. They refused to take me to Hertz to get a replacement saying I needed to pay a taxi for that (I was 60 miles away from the nearest location). I simply told them to keep the car and I would deal with it upon my return to Rome via another means. When I got to Rome, they had the nerve to charge me for a one way drop off charge in addition to my full contracted rate. NEVER AGAIN WILL I RENT FROM HERTZ/DOLLAR/THRIFY.10.0 Excellent
Jul 2020
Pros:
Easy pickup and drop off next to airport. Convenient key drop.9.6 Excellent
Jul 2019
Pros:
We liked the car and the turn in process.Cons:
The line to pick up our car in Rome was very long4.0 Okay
Oct 2018
Cons:
Very difficult to find the drop off even with Navigation. Employee was not very attentive or helpful.10.0 Excellent
Sep 2018
Pros:
Car was new and clean. Good people .next time I will go and rental a car there excelente.10Cons:
The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.6.8 Good
Jul 2018
Pros:
Fantastic car. Comfortable and drove well. New too.Cons:
Having to wait 2 hours in Rome to check-in with our reservation. A line ordering system that did not make any sense (draw a number for two other companies but not Dollar). Then, stand around because there was only standing room only. Really not efficient.Leasys Rent
6.0
Good
4 reviewsCleanliness
7.5
Comfort
7.0
Pick-up/Drop-off
5.5
Value for money
6.5
19 locations in Rome
from ₹ 12/day
Locations in Rome
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Reviews
10.0 Excellent
Nov 2022
4.0 Okay
Sep 2022
2.0 Mediocre
Sep 2022
SICILY BY CAR
4.0
Okay
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
2.0
Value for money
6.0
3 locations in Rome
Filters
Reviews
4.0 Okay
Apr 2022
Budget
1.9
Horrible
10 reviewsCleanliness
1.9
Comfort
1.9
Pick-up/Drop-off
1.9
Value for money
1.9
9 locations in Rome
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Reviews
7.2 Good
Aug 2017
Pros:
Car dive nicely - no issues atballCons:
It look over 1.5 hours to get the car which mostly killed that day for us.3.6 Mediocre
May 2017
Pros:
All the customer service representatives were very friendly!Cons:
We spent nearly an hour with the agent trying to sell us insurance we kept saying we didn't want. Then I asked about switching to an automatic. When it was apparent that the automatic transmission car was going to cost about 400 euro more, we said no forget it, that we'd go with what we had reserved. But he kept making tweaks and changes to the deal to try to get us to go with the bigger car (seriously, after a translatlantic flight and NO sleep, who wants to spend an hour with someone trying to upsell you?). Finally I said, I just want the car I reserved. And he said, ok, we'll give you the bigger car for the same price. What??? I suspect the car I reserved wasn't even available so the whole thing had been a charade to get us to get the bigger vehicle. And only it wasn't exactly the same price I had reserved it at. We had a heck of a time with a 9-passenger vehicle trying to get through some of the narrow streets and ended up scratching a bumper. All in all, I would avoid Budget/Avis at all costs!6.0 Good
Apr 2017
Pros:
I really only liked that there was a car avliableCons:
First, I reserved a Bmw 5 series but received a huge Volvo. Not the end of the world but the car was quite larger then was convient due to driving the malfunction coast. Second, union return I was charged 370 euro which is about $410. I was quoted $259 after taxes I believe. I did request insurance at 15 a day for four days. The insurance factored in should've brought my total closer to $320. Can you explain to me why I was charged so much more then my quote? Thank you8.0 Excellent
Oct 2015
Cons:
Service at check in at store1.9 Horrible
Aug 2021
GREEN MOTION
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Rome
from ₹ 9/day
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2.0 Mediocre
Oct 2016
Pros:
NothingCons:
They were outside the airport and the shuttle was took around 45 minutes to arrive when we were told it would take 5 minutes. The customer service staff were very poor and slightly rudeRhodium
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Rome
Filters
Reviews
2.0 Mediocre
Nov 2017
Cons:
Very rude agents. Car I booked and what I got were totally different.2.0 Mediocre
May 2017
Cons:
The cancelled 30mins before I was due to pickup the car, absolutely ridiculous, will never hire from them againSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
51 locations in Rome