Find cheap flights to Thiruvananthapuram

Cons: "Food could have been bit better."

Pros: "Yes"

Pros: "Vistara ground staff is not very helpful"
Cons: "Vistara ground staff is not very helpful in resolving the problem of my baggage in three days"

Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"

Pros: "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
Cons: "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."

Pros: "Nothing at all."
Cons: "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."

Pros: "The crew was amazing, polite and efficient"

Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"

Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."

Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"

Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."

Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"

Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"

Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"

Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."

Pros: "Not at all"
Cons: "Everything"

Pros: "Very good crew"

Pros: "All was okay and easy."
Cons: "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."

Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."

Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"

Pros: "Super professional and kind crew. Food was good. Overall, a fantastic flight."

Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."

Pros: "Nothing"
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."

Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"

Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."

Pros: "The air hostesses were very warm and friendly."

Pros: "Service was good"
Cons: "Flight was delay that was not good"

Pros: "everything went smoothly.. good service, good food"

Pros: "Was a very good experience. Staff was friendly and organized. Food was good."

Pros: "Free upgrade to first class for no apparent reason"

Pros: "The best airline in India... by far!"

Pros: "Cleanliness timing"
Cons: "Baggage cost for extra luggages."

Pros: "They had a check in/ luggage drop before the AirTran"
Cons: "Nothing"

Pros: "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."

Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"

Pros: "Boarding and crew were great."
Cons: "Food can be improved."

Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"

Cons: "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."

Pros: "Staff on board are excellent! WAY better service than US carriers."
Cons: "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."

Cons: "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."

Pros: "It wasn't efficient. Slow to check in"
Cons: "Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well"

Pros: "Less leg room than Jet"
Cons: "At least the emergency row should have more space"

Pros: "The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers."

Pros: "The best airlines"

Pros: "Leg space is good. Food is good. Cabin crew is top notch."
Cons: "Flight was delayed by 20 mins"

Cons: "It was good value for option With in flight catering"

Pros: "While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!"

Pros: "The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome."
Cons: "Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve."

Pros: "Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again"
Cons: "Nothing"

Pros: "Seat felt very uncomfortable and as though it was about to break! Very cramped."

Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."

Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"

Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"

Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"

Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"

Pros: "Good"
Cons: "Good"

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."

Pros: "On time schedule"

Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"

Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."

Cons: "Worst crew. Very arrogant"

Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"

Pros: "On time, comfortable seats, friendly crew."

Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."

Cons: "Legspace for passengers"

Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."

Pros: "Indigo flight time to time சூப்பரா இருக்கு"

Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"

Cons: "Lost my luggage due to mistake at check in desk"

Cons: "Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members."

Pros: "Overall cleanliness and service"
Cons: "Delay"

Pros: "Friendly attitude"
Cons: "Charging for food or beverages"

Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"

Pros: "No delay proffesioal staff and efficient work and space"

Pros: "Everything"

Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"

Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."

Pros: "In an Indigo flight, there is nothing to like"
Cons: "The fact that Indigo did not allow us to change the flight and made my wife to rebook the return flight"

Pros: "It started on time and landed before time."

Pros: "On time"

Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."

Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"

Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."

Pros: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Cons: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"

Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."

Pros: "Punctual and no frills flight, I would go again."
Cons: "Limited food option and choice Appreciate that’s it’s low cost airline, but is disappointingly poor on entertainment (inflight)."

Cons: "Good"

Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."

Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."

Pros: "Flight was on time."
Cons: "Nothing"

Pros: "Indigo Airport and Crew all very professional and welcoming."
Cons: "Same as above"

Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."

Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"

Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("

Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."

Pros: "Poor on board service"

Pros: "Very helpful employees. Also professional. Very pleased."
Cons: "Everything was acceptable to superior, by first world standards."

Pros: "On time.....but felt like an eternity."
Cons: "horrible seats for an international flight. Flight was from India to Singapore and they didn't accept Indian Rupees or Singapore Dollars. Only wanted to pay for meals using US Dollars. Made no sense."

Cons: "They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis ."

Pros: "Excellent crew!"
Cons: "Boarding in a bus is a bummer"

Pros: "Nothing"
Cons: "Never fly spicejet"

Pros: "Staff was great, seat to be desired"
Cons: "More leg room"

Pros: "Good team on the aircraft"
Cons: "Terrible at communicating of delays. We were left wondering what was going on for 3 hours."

Pros: "Crew was friendly."
Cons: "I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience."

Cons: "No Entertainment very noisy plane ..didn’t give a blanket also"

Pros: "Crew seemed nice and helpful"
Cons: "Seats were slightly broken, flight should be on time"

Pros: "No use of booking spicemax .. you are treated just like another passenger. No priority on anything."

Pros: "The flight was short."
Cons: "The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again."

Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."

Pros: "Price and schedule"
Cons: "Ability to use international credit card to pay for extra services when checking in online"

Pros: "Crew service."
Cons: "Seats cramped enough to cause cramps."

Pros: "On time, smooth flight"

Pros: "The crew was professional. It was an ATR - which are not known for their comfort."

Cons: "Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference."

Cons: "Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos"

Pros: "Cancelled the flight"
Cons: "Airline needs to stick to their time table."

Cons: "I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard"

Pros: "Only Allows just 15kg check-in bag will not work if traveling internationally as then the charge huge fees if over 15kg. My bag was 24kg and cost me an additional 3000 rupees. I have not given the option to check in online ."

Pros: "It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me."
Cons: "STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal"

Pros: "Good flight"

Pros: "Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals."
Cons: "They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items."

Pros: "Nothing"
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."

Pros: "Comfort, cleanliness ,check in."
Cons: "I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata."

Pros: "Any other airlines but not SpiceJet"
Cons: "Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist"

Pros: "Good"
Cons: "Enjoy"

Cons: "No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long)."

Pros: "Flight attendants friendly nature"
Cons: "Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off"

Cons: "Delayed."

Pros: "The Airconditioner was not working."
Cons: "Confort"

Cons: "Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers."

Pros: "Healthy snacks"

Pros: "I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything."
Cons: "Give out free water - the air inside the plane was stagnate and dry."

Pros: "Food not ordered No entertainment so cannot scorej"

Cons: "The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all."

Pros: "Friendly cabin crew, specially Ms Nandini. Food was okay."
Cons: "Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space."

Pros: "Seamless check in and check out."
Cons: "Everything was good. Can't complain. My legs are just too long to fit any airline seats comfortably."

Pros: "Nothing"
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."

Cons: "I was disappointed to first learn that my flight booking did not include ANY checked bags. It was not shown in any fare comparisons. So I again logged in with KIWI.com and added one checked bags for equivalent of Rupees 400 for the flight. When I was checking in for the flight that, the agent told me that they have no record of my paying the baggage fee, I showed him the receipt that showed the inclusion of check baggage. He was rude, refused to call the manager and I had to pay another 400 rupees in cash. I want KIWI or you to refund my baggage fee paid by my credit card or I will take up the case with my credit card company, I will not recommend any one to do business with both KIWI.com and Spicejet.."

Pros: "Not much. A seat? Free cup of water? The 737? Safety. The drill, and cabin check, was mostly up to international standards. The crew were trying hard."
Cons: "No seat belts for infants. No actual control over size or number of hand baggage. The 15kg weight allowance for stowed baggage (that no one told me about) but I did like the way one could pay for excess at the check in desk. strange that refreshments were served 15 mins before arrival exactly when the pilot started his landing announcement on both legs I travelled. On the longer leg they were also offered earlier it is true, so it seemed especially odd to serve again then."

Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"

Cons: "Delayed by 90 minutes You luggage got fully damaged Who will pay for that Bitter experience had never ever in any flights"

Cons: "The air lines third party vendor haven't provided the booking confirmation until the end which was hectic for us , the vendor is kiwi.com"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Air flight girks"
Cons: "Rude on ticket counter. I am English speaking, He was insisting me to understanding in TAMIL. WEIGHT LAGUAGE MORE KG to make money. Lie to give me a window seat."

Cons: "Crew responses were very bad"

Cons: "Plane was very old."

Pros: "We arrived on time."
Cons: "The plane was old..."

Cons: "Seats would be better/Cleaner"

Cons: "Crew sounds mean and lies often Why do they have to lie???"

Cons: "Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless. Entertainment system is limited. Aircraft feels old."

Cons: "Late departure"

Cons: "The did can be better"

Pros: "Smooth flight"
Cons: "Delayed 35 mins."

Pros: "Just completed a Round trip from NY to India on Air India Heard that it is not a good airline to travel on It was great - good plane, wonderful service ,more leg room,decent food/mostly Indian Maybe a choice of other food may work also More comfortable than some of the other airlines and service much better. Go Air India"

Cons: "The entertainment system never works. You will have your fingers worn out by trying out the touchscreen. Tried reporting this to the crew member and he just laughed indicating that the passengers on Air India dont deserve entertainment system. I have traveled twice in AI and both the times it didnt work. Even if you are getting some other mid eastern airways for additional price, please chose that rather than Air India."

Pros: "Nonstop and quick way to get from Chicago to India. Good connections from Delhi to the rest of India's metros. Easy connecting flights with great support by airport personnel to direct you to the right place."
Cons: "The crew seems disinterested in serving the cabin. Other than the 3 planned meals they seemed genuinely irritated or uninterested in serving anything else or making themselves available. The food options on such a long non-stop were woefully inadequate and the food served was sub par."

Pros: "What's not to like about a $826 round trip flight from SFO to BLR, bought at a week's notice? The flight was on time, the crew was courteous, the legroom was more generous than most airlines."
Cons: "Most of the USB ports on the entertainment units don't work."

Cons: "No entertainment"

Pros: "Crew and food were good. Toilets were clean. No complaints"
Cons: "Headphones were not working properly."

Pros: "Flight reached 25 minutes early"

Pros: "Good service - food/beverages etc"

Pros: "timing was good"

Pros: "The flight time"
Cons: "Air India gate in San Francisco was dirty. The aircraft looked old and was dirty. The bathrooms were dirty. The service was mediocre."

Cons: "They were awesome"

Cons: "Old aircraft. Seat cushions were not comfortable. They were hard & kept sliding out. Arm-rests were worn & looked dirty. Toilets were very dirty midway through the flight & werent't cleaned."

Cons: "Food was not cleared in a timely matter. The quality of food was not good, the flavors were just simply not up to standard compared to other airlines. Also they consistently did not have a non-veg option, how is that possible in this day and age?"

Pros: "Size of the plane and leg room"
Cons: "Food and entertainiment"

Pros: "impressed with air india - thank you. dreamliner plane was so spacious, seats reclined a lot which made flight more comfortable and had great entertainment system. crew were friendly and courteous."
Cons: "food could have been more tastier"

Pros: "My flight status from Cochin to Mumbai was being flexed around but was assured that I will get my connection at Mumbai ,Having to wait in COK for long time I requested a to give me a lounge facility and was refused so had spend nad took lounge around 7.30pm BUT AS i WAS SETTLING DOWN AROUND 8.OOpm CAME AND TOLD THAT i WILL NOT GET MY CONNECTION AS STATUS WAS PUT AS INDEFINITE DELAY AND WAS TOLD TO TAKE ANOTHER FLIGHT TO CONNECT ai jfk FKLIGHT WHIC IS ABOUT 100 MILES AWAY FROM MY DESTINATION AND i DEMANDED TRANSPORTATION AND THEY AGREED BUT BY THE TIME THEY CAME BACK WITH NEW BORDING CARD i WAS DRAGGED TO SECURITY FOR ANOTHER CHECK AS MY BOARDING CArd is changed. Then they virtually dragged to Delhi flight as it was already to take off Lo behold my seat was between two heavy set peple I had to squeeze and stay squeezed for about 4 hours till i reached Delhi , By the time I reached Delhi I was a nervous wreck, Flight from Delhi to JFK was a tad better and the in flight service crew were very good."
Cons: "Except the flight service crew and food on delhi -JFK sector all were bad . In the nake of entertainment they had movies and 90% of it was not full movies .their remote were not working and had fight to coax the touch screen to work Over all I would give them 1 that because of food and servbice crew ."

Cons: "This was a one hour flight starting at 730 AM. I expected a reasonable breakfast in the business class. I was surprised that they served a micro sandwich and a slice of cake with tea/coffee - that’s all."

Cons: "Entertainment was not working. Seat tray tables were broken. Seat smoothness was very worst"

Pros: "Timing, execellant landindind, clean and neat, good food"

Pros: "New plane - dream liner (787) so the video worked! Overall flight was on time - staff was very helpful with my excess baggage as I enroute to international flight"
Cons: "The front pocket was not cleaned so tissue was still in there"

Cons: "The food"

Cons: "The airport have no few facilities. Do not come too in advance."

Cons: "Transit in Delhi with in 1 and half hour was hectic. And some of the remote control button for TV did not work"

Pros: "The food was surprisingly good."
Cons: "The crew was terrible. The seats and plane were really old, and the headphone jack on my personal seat was completely broken so I couldn't use the entertainment center for the entire 14-hour flight. When I brought it to the crew's attention, they were unhelpful and frankly unconcerned. Throughout the flight, the crew had the worst customer service on any flight I've taken. I will avoid flying AirIndia in the future if at all possible."

Pros: "service"
Cons: "neither my TV nor my remote didn't work. when I spoke to stewardess the response was half the TV's are not working"

Pros: "We flew from kochi to chennai today,similar to our experience during our flight to Kathmandu we found ground crew were very patient,pleasant and courteous and air crew also very Helpful."

Pros: "It was a nice flight and crew were also good."

Pros: "Food"
Cons: "Entertainment system didn't work in economy or business class. 14 hours is too long for that."

Pros: "Nothing"
Cons: "My screen was not working and I had nothing to do for the whole duration. The flight attended even reset the screen but nothing worked."

Pros: "Counter was very crowded with last minute arrival for some flights, check in desk diverted them to couple of counters for fast processing and kept general lane open for early checking for folks like me. nice job."

Cons: "Need lot of improvements. Why would Air India wait for passengers and miss on time departure? This way causing passengers who are already on the flight miss there connections. They waited 35 min for two passengers and then 15 min on the runway. Just doesn’t make sense."

Pros: "Nothing literally"
Cons: "Food and customer service"

Pros: "Plane was brand new with modern technology"

Pros: "Food , perfect timing , very comfortable even in economy , very friendly staff"
Cons: "Nothing to mention here . . Need to type 50 chars"

Pros: "Crew"
Cons: "Plane needs better cleaning to minimize smell"

Pros: "The flight was on time and reached the destination about 20 minutes early. The snack was decent and the legroom in economy was not too bad."

Cons: "the seat covers are not clean. plus the blankets that are offered have stains. the remotes for television are almost broken. the button used for chair reclining do not work properly and needs to be pushed so hard that it keeps disturbing the passenger in the next seat."

Pros: "the food was vegetarian but far better than most of the domestic flights I take in the US. The food was also included in the price of the ticket. I wasn't left debating whether to buy a boxed snack for $8 or survive on peanuts and pretzels."

Pros: "I liked flying on the Dreamliner."
Cons: "The food was substandard."

Pros: "The process of checking in and boarding was smooth and fast. The crew was profesional and looked profesional."
Cons: "As a sugestión I would encourage the crew to smile a bit more."

Pros: "Checking process was easy.Staff was courteous"
Cons: "Flight announcement was poor need to change speakers"

Pros: "The food was decent, and the crew was nice. I also appreciate that many of the passengers were nice Nd helpful since I didn't have an Indian phone to let my host know about the delay"
Cons: "The flight was three hours and a half late, and there was given no explanation. They didn't let us know that it was late until we realized we weren't boarding, they didn't offer us anything while we were waiting at the airport for 4 hours, and personally I was so tired because I had to wake up at 3 am to get there by 4:30 and take the 6:50 am plane. If they had sent an email earlier people could have spent the night sleeping instead."

Cons: "The services in the aircraft was not good as in other airlines. The staff was not courteous. the bording facility was not good. the food was also not upto the mark. There were very few movies on the TV"

Pros: "I liked that I arrived safely. The crew were all pretty nice as well."
Cons: "Plane was extremely run down and dirty. There was dust and dirt on the windows and cabin panels, and the seat back entertainment was falling off of the chair in front of us. The bathrooms look like they haven't been cleaned ever. It generally felt like Air India does not maintain their aircraft, which makes me wonder if they do their safety maintenance on time as well. In addition, after we had taxied to the runway and were about to take off, the pilot suddenly returned to the gate because "something looked wrong." All of that adds to the feeling that this airline does not do proper maintenance."

Cons: "Seats too tight for a long flight - food was spicy hot - toilets ran out of toilet paper and crew did not replenish, had to use tissues"