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Cons: More water, more comfortable seats

Pros: The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight.

Cons: Would have loved more current US tv shows to choose from.

Pros: Well organized loading, courteous staff, great vegetarian food provided, liked the real metal silverware and glass wine glass on the SEA>ICN route.

Cons: My usb charger connection was too loose to charge

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable.

Cons: The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing.

Pros: Just normal...

Cons: Improve Leg room

Pros: Everything was great!

Cons: Some announcements were only made in Korean. Would have been nice to have it in English for international flight.

Pros: There were movies.

Cons: too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break.

Cons: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Cons: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Cons: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto

Cons: They ran out of food people would actually like to purchase and all that was left was cruddy Mac and cheese, pizza and truly awful sushi made by someone who has both never tried but inexorably hates it.

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers.

Cons: In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time.

Pros: Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room.

Cons: Entertainment and access to Wifi

Pros: Being on time, food, orderly

Cons: Communication

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: Perfect

Cons: Perfect

Pros: The crew was very attentive and our seats in Prestige class were very comfortable.

Cons: The entertainment options were meager at best.

Cons: The aircraft was very cold and chilly.

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!

Cons: Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans.

Pros: Super friendly and accommodating flight attendants. Nice touch with free snacks onboard.

Cons: Seats get very uncomfortable over time. More leg room.

Pros: Loved the food and snacks!

Cons: Wouldn't mind slightly larger meal portions, but then again, perhaps I could use the portion control, haha

Pros: Crew was amazing and attentive as always.

Cons: An upgrade for more comfortable and ergonomic seats would make a lot of difference....

Pros: The crew were superb and the bathrooms were regularly cleant

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines

Cons: Entertainment and access to Wifi

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Super good crew.

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Cons: Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists.

Pros: Very comfortable; excellent service

Cons: Food

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Everything. They are the best

Pros: the food and the business seat is very good.

Cons: the entertainment must be update more.

Pros: Food and professionalism, were excellent, had a good stress free experience.

Cons: Had issues with unusual plane noise.

Cons: Everyone was accomadating

Pros: Food and professionalism, were excellent, had a good stress free experience.

Cons: Had issues with unusual plane noise.

Pros: Good

Pros: Good service

Cons: N A

Pros: Everything. They are the best

Pros: Amazing staff and service!

Cons: None!

Pros: Crew could have been less rude

Pros: The service was excellent

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: The food was especially good for such a short flight.

Pros: Good service

Cons: N A

Pros: Staff upgraded me both ways to an emergency exit row with more leg room.

Cons: Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air).

Pros: The crew were good and very pleasant.

Cons: The food was pretty gross. I don't know how you can pass that for food.

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: SQ always has the best looking flight attendants

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: Lovely crew.

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: Crew was amazing and attentive as always.

Cons: An upgrade for more comfortable and ergonomic seats would make a lot of difference....

Pros: Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?

Cons: Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs.